Mercure Hangzhou West Lake

3 stars
7.6
Good
based on 178 reviews
178 reviews
No 3 Zhonghe North Road, Hangzhou 310006, China
No 3 Zhonghe North Road, Hangzhou
+86 571 8738 8555
Sun 19/7
-
Mon 20/7
2 guests, 1 room
Deals from
£41
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, bed type unknown
£41
Standard Room, bed type unknown
£42
Deluxe room, bed type unknown
£52
11 more Mercure Hangzhou West Lake deals
11 more Mercure Hangzhou West Lake deals
Restaurant
Bathroom
Bedroom
Bar
Bedroom
Lobby
Other
Bedroom
Bedroom
Building
Bedroom
Other
Bedroom
Living room
Bedroom
Bedroom
Other
Bedroom
Bedroom
Other
Other
Other
Other
Other
Other
Other
Buffet
Building
Restaurant
Restaurant
Restaurant
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include 2 coffee shops/cafes, coffee/tea in a common area, and a business center. Housekeeping is available on request. Mercure Hangzhou West Lake offers 292 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the fitness facility.
7.6
Good
178 reviews

Latest deals for Mercure Hangzhou West Lake

Sun 19/7
-
Mon 20/7
Superior room, bed type unknown
£41
nightly with fees
Standard Room, bed type unknown
£42
nightly with fees
Deluxe room, bed type unknown
£52
nightly with fees
Standard Room, bed type unknown
£49
nightly with fees
Executive room, bed type unknown
£80
nightly with fees
Standard Room, bed type unknown
£50
nightly with fees
Executive room, bed type unknown
£92
nightly with fees
Standard Room, bed type unknown
£51
nightly with fees
King room, 1 king bed
£57
nightly with fees
Standard Room, 1 king bed
£66
nightly with fees
Standard Room, 1 king bed
£71
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Mercure Hangzhou West Lake

  • Adults only
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • Hardwood or parquet floors
  • Slippers
  • Sofa
  • Soundproof rooms
  • Lake view
  • Soundproofing
  • Lockers
  • Telephone
  • City view
  • Storage available

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Accessibility and suitability

  • Adults only
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Accessible parking
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking

Bathroom

  • Shower
  • Shower cap
  • Hairdryer
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Kettle
  • Food can be delivered to guest accommodation

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Drying rack for clothing

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products

Media and entertainment

  • Flat-screen TV
  • TV

Parking and transportation

  • Street parking

Outdoor

  • Terrace/Patio

Workspace

  • Desk

Family friendly

  • Kid-friendly buffet

Fitness

  • Fitness centre

Reviews of Mercure Hangzhou West Lake

7.6
Good
178 verified ratings
Wonderful
89
Very good
41
Good
34
Okay
5
Fair
6
Mediocre
2
Poor
1

Summary of reviews

Guests say
Guests consistently highlight the hotel's excellent service, with friendly and helpful staff frequently mentioned. The location receives strong praise for its proximity to West Lake and convenience for exploring the area. Cleanliness is also a positive aspect, as many guests found the rooms and facilities well-maintained. Breakfast receives mixed feedback, with some guests satisfied and others noting limited options or room for improvement. Overall, the hotel is appreciated for its value, comfort, and welcoming atmosphere, though there are occasional concerns about room size, language barriers, and some dated facilities.
AI-generated from customer reviews
Service10 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
Breakfast5 out of 10
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Location

No 3 Zhonghe North Road, Hangzhou 310006

What's nearby

  • Hangzhou Theatre1 mi
  • Hangzhou Railway Station1 mi
  • Wulin Square1.3 mi
  • Baochu Pagoda1.3 mi
  • West Lake1.6 mi
  • Leifeng Pagoda2.4 mi
  • Jingci Temple2.5 mi
  • Hangzhou Grand Theatre2.5 mi
  • Hangzhou Botanical Garden2.7 mi
  • Yellow Dragon Sports Center2.7 mi
  • Zhejiang University Yuquan Campus3 mi
  • China National Tea Museum3.7 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Mercure Hangzhou West Lake

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Mercure Hangzhou West Lake

  • Where is Mercure Hangzhou West Lake located?

    Mercure Hangzhou West Lake is located at No 3 Zhonghe North Road in City Centre, 2.4 miles from the centre of Hangzhou. Hangzhou Theatre is the closest landmark to Mercure Hangzhou West Lake.

  • When is check-in time and check-out time at Mercure Hangzhou West Lake?

    Check-in time is 14:00 and check-out time is 12:00 at Mercure Hangzhou West Lake.

  • Does Mercure Hangzhou West Lake offer free Wi-Fi?

    Yes, Mercure Hangzhou West Lake offers free Wi-Fi.

  • How far is Mercure Hangzhou West Lake from the airport?

    Mercure Hangzhou West Lake is 15.8 miles from Hangzhou. Mercure Hangzhou West Lake is 63.7 miles from Jinhua Yiwu.

  • How does KAYAK find such great Mercure Hangzhou West Lake hotel deals?

    KAYAK scours the web for all room deals available at Mercure Hangzhou West Lake in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Hangzhou West Lake and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Hangzhou West Lake.

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3-star hotel
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2-star hotel
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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.8
2.4 mi
Hangzhou
15.8 mi

Everything you need to know for your stay in Hangzhou