Overview

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Classic Lodges The Old Swan Hotel

Swan Road, Harrogate, HG1 2SR, United Kingdom
+44 142 350 0055

£67+

Overall guest ratings

7.6/10 Good
Based on 1,297 reviews

Review highlights

  • 9.5
  • 7.0
  • 5.7
  • 5.5

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    About

    The Old Swan Hotel Harrogate offers a fantastic location, putting you just a 5-minute walk from Turkish Baths and Health Spa. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer 24-hour room service and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,297 reviews
    • 9.5 "Terrific location."
      8.1 "Great parking, according to 81%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% were happy with the room service."
    • 6.3 "Vibe was decent."
    • 6.2 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.4 "54% said the architecture was not spectacular."
    • 5.9 "Internet is average."
    • 5.7 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
      6.4 "Desserts were ok, said 64%."
      5.0 "The price was ok for 50%."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.4 "Average value."
      5.0 "The price was ok for 50%."
    • 4.3 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.4 "56% criticized the small bathroom."
      4.2 "58% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      4.8 "52% said the bathroom was dirty."
      0.6 "94% were unhappy with the view."
      0.6 "94% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      1.7 "83% thought the tv was sub-standard."
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    Overall rating

    7.6 Good
    Based on 1,024 reviews
    • 9.6 "Terrific location."
      8.1 "Great parking, according to 81%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 6.9 "Service is ok."
      6.6 "66% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      6.2 "Only 62% found the restaurant service to be good."
    • 6.7 "Vibe was decent."
    • 6.0 "Internet is average."
      6.8 "68% thought it was adequately priced."
    • 5.7 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      5.0 "The price was ok for 50%."
      5.9 "Desserts were ok, said 59%."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
    • 5.4 "Average value."
      5.0 "The price was ok for 50%."
      6.8 "68% thought it was adequately priced."
    • 4.5 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      4.1 "59% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 4.0 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
    • 4.0 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      4.0 "60% complained about the bathroom."
      4.7 "53% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      4.1 "59% criticized the small bathroom."
      0.6 "94% were unhappy with the view."
      4.7 "53% said the bathroom was dirty."
      0.4 "96% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    7.7 Good
    Based on 64 reviews
    • 9.6 "Terrific location."
    • 6.8 "Service is ok."
    • 6.1 "Vibe was decent."
    • 5.9 "Food is average."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.6 "Average cleanliness."
    • 5.4 "Average comfort."
    • 5.1 "Average value."
    • 4.2 "Rooms are not good."
      5.0 "Only 50% said rooms were big enough."
    • 4.2 "Breakfast is below average."
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    Overall rating

    7.5 Good
    Based on 207 reviews
    • 9.3 "Terrific location."
      7.9 "Great parking, according to 79%."
    • 7.0 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.1 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 5.8 "Food is average."
    • 5.4 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      6.0 "For only 60%, the noise level was all right."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.2 "Average value."
    • 4.4 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      4.6 "54% criticized the small bathroom."
    • 4.2 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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