Book Hertz car rentals at New York LaGuardia Airport

Reviews

Recent reviews

Traveller rating

Excellent

36

Good

12

Okay

15

Mediocre

14

Poor

0

Find reviews that mention:

pick up the carwrong location

car was cleancustomer service

rented a cargreat experience

car availablecar was dirty

friendly staffcredit card

pick up and dropnever rent

location was closed

2.0

Pros:Avoid this Hertz. Horrible experience. Staff and management that do not care. I was told by Errol to pick up any car at section 3 (600- 611). 10 minutes with my bags until finding the section which is 200 feet away from the office. i had to come back and Errol laughs it off and says here is your car pointing somewhere to the outside. The car had a funky smell to it like someone vomited and Hertz tried cleaning it. I asked the manager (Abi) for a different car he said that's all they have but I can wait a few hours because people are returning cars. I had no choice but take the car. No one was even apologetic to the situation, Covid is over, they are busy and therefore do not give a crap.Reviewed 20 Jun 2021

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8.0

Pros:The staff was friendly and courteous. The drop off was excellent.Cons:The interior of the vehicle wasn’t completely clean. There was the smell of cigarette smoke.Reviewed 17 Jun 2021

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6.0

Pros:Yes, easy pick up and drop offCons:Car was filthy. Two used coffee cups were in the center console, stains and spills on the dash and all over the car.Reviewed 13 Jun 2021

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10.0

Pros:Pick up was great. Staff excellent. Drop off not well marked (more an airport issue than Hertz, but maybe they can complain. Missed the airport turnoff for rental returns bc there was no signage until very last second and I was in wrong lane. Took 30 minutes to correct and find the place. (luckily I had the time). Hertz drop off portion was easy.Reviewed 7 Jun 2021

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2.0

Cons:Dropped off the car after hours. We were charged to refill the tank (over $200!) even though we had returned it full. Tried calling Hertz but waited on hold for an hour. Tried sending a message through their website but got an error. Only option was to do a chargeback on our credit card.Reviewed 11 Aug 2020

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7.6

Pros:Vehicle was VERY cleanCons:Staff changed the kind of vehicle we were renting in the last minute and without a clear explanationReviewed 27 Jul 2020

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3.6

Cons:You could have gave me a working car instead you gave me a car that broke down in the middle on Manhattan in an intersection where pedestrians had to push me out of the middle of the road. Never again will I book with hertz!Reviewed 13 Jul 2020

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10.0

Pros:YesCons:Everything is excellentReviewed 11 Jul 2020

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5.2

Pros:the price rise at the office and return location was change even if it was confirm in the order.Reviewed 5 May 2020

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2.8

Pros:The only thing that was good here was the drop off was quickCons:There were many issues with the car. First it had over 37,000. miles on it and it was unclean. The gear was sticky, apparently something spilled on it. I went back to the desk in La Guardia and was told that this is the only car they have in the class I have and the upgrade was astronomical. I took the car for 2 weeks and didn't use it for long drives since the back wheel was shaking terribly. I called Hertz a number of times wasting hours of my vacation on the phone, while they were looking for another car in this class. They never got back to me and the phone disconnected a number of times after staying on the phone for up to an hour. I couldn't waste anymore time on this and had friends drive me around and I had to use public transportation. The rubber on the windshield wiper was faulty and left unclear lines during the rain. This was the worst experience I have had with a rented car ever.Reviewed 17 Feb 2020

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9.6

Cons:Everything went wellReviewed 11 Feb 2020

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4.0

Pros:Didn’t have the vehicle I reserved, then tried to up sell me to something else.Reviewed 10 Feb 2020

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• How much does it cost to hire a car from Hertz at New York LaGuardia Airport?

  On average a hire car from Hertz at New York LaGuardia Airport costs £81 per day.

• Where can I find Hertz hire cars at New York LaGuardia Airport?

  102-40 Ditmars Blvd is the closest Hertz hire car location to New York LaGuardia Airport. The telephone number for this location is +1 718 304 2960.

• Does Hertz offer shuttle or airport pick-up services from New York LaGuardia Airport (LGA)?

  Yes