Book Hertz car hires at Santa Barbara Airport

Reviews

Recent reviews

Traveller rating

Wonderful

2

Very Good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

9

10.0

Pick up was fine but drop off could have been a little smoother.Reviewed 30 Apr 2024

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2.0

We rented a “midsize” SUV to take our family of 5 to airport in LA with luggage for a long trip. Arrived at the counter and they gave me a Chevy bolt?? Which is a tiny car that will not accommodate our needs. I showed them the rental confirmation that showed confirmation of a mid size suv and the guys at the counter said yeah that’s our midsize suv? I told them our situation with the kid’s and luggage and asked if there was anything they could do to accommodate with another vehicle and they said yes but the next level up was a Chevy traverse (what I would consider an actual midsized suv) however, it was over 75% more for that vehicle than what I initially paid. I was bent over a barrel with my hands tied so I had to do it but it didn’t seem right. I felt very mislead and bait and switch…. Chevy Bolt…Ha!Reviewed 20 Dec 2023

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8.0

Overall good. The first person I interacted with was very friendly. A few issues arose in terms of picking up my car. They did not have a car available when I arrived, so in addition to waiting in line, I had to wait 30+ minutes to get a car. The person who processed my rental was less friendly and I realized after the fact, did not go through my rental agreement, etc. and just had me electronically sign a contract that I had not actually seen. I reserved a compact car and ended up with a Mustang. On one hand, this was fun, but difficult to drive/park in tiny spaces and also not very fuel efficient.Reviewed 21 Oct 2023

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2.0

Hertz had no cars available to rent in the price range of my reservation. They wanted to put me on a waiting list for a car to come in before completing my reservation (how many hours?). I asked they upgrade me to an available car but they would not do without making me pay for the upgrade. Slimy bait and switch tactic. Not what you'd expect for a class companyReviewed 12 Dec 2021

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4.0

Air conditioner did not work properly which made it uncomfortable.Reviewed 2 Dec 2021

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2.0

The car was not ready when we arrived, the front desk attendant charged us for 2 extra hours because we ended up getting our car slightly earlier than the time that we scheduled. Will not rent from SB Hertz again.Reviewed 25 Oct 2021

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10.0

Pros:Very friendly on both ends!Reviewed 5 Mar 2021

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6.0

Pros:Staff was very friendly. At drop off there was no sign to say where to leave the key after hours.Cons:I think there was something wrong with the tires and/or alignment. In heavy rain the car hydroplaned horribly so that I was very frightened that I would be tossed off the road.Reviewed 1 Jan 2021

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2.0

Pros:Unable to pick up car. I wasn’t chargedCons:The location was closed, although I was able to book the car and Google listed them as openReviewed 6 Dec 2020

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8.4

Pros:The staff was helpful, the car was clean, and the electronics all worked well.Cons:There were fees that were hidden, and we were charged $10 more than we were quoted. This is not a huge deal, but we would have appreciated full transparency from the beginning.Reviewed 28 May 2019

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10.0

Pros:Santa Barbara airport is greatCons:Not muchReviewed 22 May 2019

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4.8

Pros:Drop off was fine.Cons:We waited for over 2 hours for a car and it was a chevy not a jeepReviewed 29 Mar 2019

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More

• What is the most popular hire car from Hertz at Santa Barbara Airport?

  Standard (Chevrolet Equinox or similar) is the most frequently booked hire car type from Hertz at Santa Barbara Airport.

• Where can I find Hertz hire cars at Santa Barbara Airport?

  114 Moffett Pl is the closest Hertz hire car location to Santa Barbara Airport. The telephone number for this location is +1 805 967 0411.

• Does Hertz offer shuttle or airport pick-up services from Santa Barbara Airport (SBA)?

  Yes