Find reviews that mention:
10.0
Pros:Very friendly on both ends!Reviewed 5 Mar 2021
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6.0
Pros:Staff was very friendly. At drop off there was no sign to say where to leave the key after hours.Cons:I think there was something wrong with the tires and/or alignment. In heavy rain the car hydroplaned horribly so that I was very frightened that I would be tossed off the road.Reviewed 1 Jan 2021
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2.0
Pros:Unable to pick up car. I wasn’t chargedCons:The location was closed, although I was able to book the car and Google listed them as openReviewed 6 Dec 2020
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8.4
Pros:The staff was helpful, the car was clean, and the electronics all worked well.Cons:There were fees that were hidden, and we were charged $10 more than we were quoted. This is not a huge deal, but we would have appreciated full transparency from the beginning.Reviewed 28 May 2019
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10.0
Pros:Santa Barbara airport is greatCons:Not muchReviewed 22 May 2019
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4.8
Pros:Drop off was fine.Cons:We waited for over 2 hours for a car and it was a chevy not a jeepReviewed 29 Mar 2019
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8.4
Pros:We were reimbursed for gas provided.Reviewed 22 Sep 2018
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10.0
Understanding!Pros:Car rental was set after the tragic floods and mudslide in town, they didn't question the cancellation of the car the day of. Very understanding! They refunded me my moneyReviewed 23 Jan 2018
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10.0
Great value!Pros:Great price. Easy to locate. Easy check out. Easy to locate my rental vehicle.Cons:There isn't anything I didn't like. Everything was good from start to finish.Reviewed 8 Nov 2017
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5.6
I'll never rent a Hertz car again.Pros:Simple pick up and drop off.Cons:I had spent the night before searching for a Corolla and finally reserved one after the price kept going up and up. When I got to the counter they said they didn't have any. I had to downgrade to a Yaris, which only saved me $7 for the whole week. The car was fine to drive, but it was in poor condition. Stains on the seats, wheels all scratched up, and shocking to see that a part of the exterior was literally held together with packaging tape. I was given the valet keys so I did not have the ability to lock/unlock remotely. For $350 for a week, that was way overpriced. The guy never explained to me anything about filling the car up or any option to not. I had to look up the terms in the small print. I will never rent from Hertz again.Reviewed 1 Oct 2017
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6.8
The car was not availablePros:after 45 minutes we got a carCons:I made the reservation on July 22, 2017. Why isn't that enough time to have a car available?Reviewed 20 Sep 2017
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4.4
Pros:Kayak got me a good price for the car.Cons:Hertz sent me out in a car that the A/C didn't work 90% of the time while driving in record breaking 100+ degree weather. The seats were very uncomfortable. The kid at the return counter didn't seem to care too much about the A/C not working. Overall, very disappointed in Hertz.Reviewed 5 Sep 2017
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