Does Hertz offer shuttle or airport pick-up services from South Bend/Michiana Airport (SBN)?

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Driver's age: 25-65

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Does Hertz offer shuttle or airport pick-up services from South Bend/Michiana Airport (SBN)?
Yes

Reviews

Overall rating6.2 OkayBased on 10000 reviews

6.8

6.2

Recent reviews

2.0

They cancelled reservation day ahead saying they don’t have cars. You should stop listing when car is not available. Called Hertz and they didn’t helpReviewed 19 Feb 2026

review from kayak

2.0

Terrible experience. I booked a car and travelled to New Zealand thinking I have reserved a pick up truck. The old man with the silly accent at the car agency said no he does not have any car for me and he only has a pay load truck that is not suitable for driving around. I literally would have taken that truck but he refused to give it. I had to pay $2500 for 10 days car rental from this shady Chinese run car rental called Yes Rental in Christchurch. Way to go Kayak and Hertz for ruining a vacation like that. I had million other options and I chose Hertz as I thought I was booking through a dependable website and company. I hope one day you who is reading this end up in a similar situation and be stranded or pay $2500 for 10 days rental.Reviewed 19 Feb 2026

review from kayak

2.0

We would have liked for them to have a car for us! They did not and we ended up paying nearly twice as much because it was so last minute.....not cool at all! The girl was nice and apologetic but that didn't get us a car,we had to go to eurocar. I don't know if we can be compensated but don't offer something that isn't available....by the way we were on time....Reviewed 19 Feb 2026

review from kayak

2.0

No cars available and offered out my reservation.Reviewed 18 Feb 2026

review from kayak

2.0

When I booked the Hertz car they booked me at a downtown location and not the airport. I had never been to Kansas City so I just assumed the location was off site and I would take a tram from the airport. When I got to the Hertz desk at the airport they said I was in the wrong place and they had no cars that I could rent. By the time I got into town they told me they had given my car away and they did not have a car for me. They said they would try to get me one the following day and they would call me. They never did. A terrible way to treat a Hertz Gold member.Reviewed 17 Feb 2026

review from kayak

2.0

Poor costumer service. Rude. No clear communication. Agent told us to they were going to let us know when our car was ready, but they gave our car to someone else and skipped our turn in the waiting list. Worst experience I have ever had renting a car. 1 Northside Piers, Brooklyn.Reviewed 17 Feb 2026

review from kayak

2.0

Bad they charged me while there is no carsReviewed 17 Feb 2026

review from kayak

10.0

I have been trying to extend my rental but it seems it is closed during today's Family Day statReviewed 16 Feb 2026

review from kayak

2.0

Reserved a car on the app, went to pick it up at Union Station (in sub-zero temperatures of Washington DC) and they told us they had no cars. We were told this happens all the time. How is this permitted to continue?Reviewed 16 Feb 2026

review from kayak

8.0

Loved the Toyota Yaris Hybrid they provided to me. Such great mileage, and comfortable. Good value for the money. But I have not yet received my bond refund. Curious about the delay?Reviewed 16 Feb 2026

review from kayak

4.0

Hertz did not honour CWD insurance; had to purchase total coverage from Hertz Hidden fees added (airport surcharge) Not enough shuttles, had to wait for over half hour for shuttle Price ended up being way higher that Kayak estimateReviewed 14 Feb 2026

review from kayak

2.0

I reserved a Mazda three. They stuck me with a 12 person passenger van.Reviewed 13 Feb 2026

review from kayak

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