Reviews for Hertz in Waco
- All reviews 100%
17 Oct 2017
No Cars Available Even with a Reservation
Cons: There were no cars available when we arrived at the Hertz Desk after flying into town, even when we had a reservation. The couple in front of us received the last car, and to my surprise, they didn't have a reservation. There were families behind us who also had reservations, and no cars were available. They didn't assist us with finding another company or help, or how to get a refund. They just brushed us off.
21 Sep 2017
Cons: The vehicle rented was not available. I was also overcharged following rental. The staff did not seem to be well versed in their practices.
31 Jul 2017
Cons: Wish I had known that the car was equipped with Sirus XM
13 Jun 2017
You get what you pay for
Pros: Pick up/drop off was a breeze minus the fact that Hertz requires an additional $200 deposit.
Cons: The car was sold a midsize but it was actually an economy size. Dirty on the inside and house paint, multiple scratches and dents on the outside.