Honolulu Resorts

Aloha, We stayed at the Halekulani for a week in January 2009. The service was consistently excellent. Wait staff, bell boys, concierge, maids, room service - every single employee we encountered went way above and beyond to make sure our needs were met, and then some. That said, the hotel rooms and furnishings were something of a disappointment. The decor seemed tired and worn, and even the mid-range rooms were small. On the whole, the hotel interior seemed to have seen better days, and would not compare favorably to hotels on the mainland at less than half the price. Still, the service and the food made up for that deficiency, so we still felt like we got our money's worth. We would absolutely return to the Halekulani, were we to visit Oahu again. However, our next visit to Hawaii will probably be to one of the other islands, simply because the town and its architecture, like the Halekulani's interior, seem to hold on to their glory days of the 60's and 70's, maybe through inerti...

This is an amazing hotel. Georgeous, and classical all at the same time. If you can't afford to stay there, at least stop by and have a cocktail at sunset!

We can only say wonderful things about the Halakulani Hotel. It is beautiful: from the rooms to the gardens, to the wall-less reception desk, and common areas. The food in the restaurant, The House Without A Key, and room service were superb. From our room it appeared the waves were breaking under the hotel. What a georgeous optical illusion. But...the best part was the people and the service they provided. We were always greeted warmly and our name was always used. Every question was answered. For example, we admired a flower in the garden and asked what was its name at the concierge desk. Flora is certainly not their specialty and they appologized for their ignorance. About an hour later we receive a knock on our door and the anser was delivered in a folder with a 10 page print out on the flower in question. We loved the little gift left for us each night after room service turned down or bed and the welcoming gift when we arrived of the chocolates and fresh fruit. I hav...

We stayed from Friday to Monday and it was the perfect setting for relaxing and being treated well.  We spent most of our time on the lanai so that we could soak up the Diamond Head and ocean view.  The nightly music at House Without A Key was audible from there as well.  We love everything about Halekulani!!!

Beautiful hotel, excellent location. Would definitely recommend Halekulani for luxury and vip service.

the staff know us by our last names and they are very friendly and professional. Ture aloha spirit. When I asked for hot water the first day, the second day they gave me an electric pot so that I can hot water anytime. Excellent in attending to details and very sensitive to guess' needs. It's pricy, but you will feel like a king staying there. Excellent location but not noisy. The room is spacious and the amenities are top of the class. I even ran into a few movie stars there.

The reviews I've read did not do it sufficient justice.... This Impeccable, immaculate, unique facility with it's extremely extraordinary, phenomenal hosting was superb. I recommend this place to every and any one who wants quality....7 stars and two thumbs up :I)

I liked everything. The room was beautiful, the view was spatscular and the staff was always friendly. I did not plan on all the hotel and parking fees and the front desk was able to work with me by signing me up for the club membership and giving me a military discount. I will deffeintly be coming back and reffering everyone to this Hyatt!

I liked the fact that the view for the room we had was pretty comforting. We were able to see the ocean and close to the other shops. It was walking distance from many restaurants and overall me and my other half had a great time. I didn't like the fact that there wasn't a microwave. However there was an alternative to make hot water using their coffee/tea machine. But that's minor compared to some other hotels we've been in.

I LOVE the new renovations they are doing here. I really enjoyed my stay and will be back for sure. Comfortable beds, great showers, beautiful views. Friendly staff ! It was wonderful. The 35$ breakfast cost. It was a surprise to me to pay that much for breakfast.

The updated room was very nice. We stayed on the 37th floor and we had a fabulous view of Diamond Head and the beach. The beach is literally right in front of the hotel. The location is great. It is within walking distance of everything you need. This hotel is a great value for the price. Overall, I would definitely stay here again. The lobby needs to be updated. It was clean but the decor looked like it was from the 80's. They need to update it like the rooms. The elevators were a bit of a hassle. There were 4 of them and one was not working. The ones that were working seemed to have a mind of their own at times.

The view was amazing.

It was so close to the beech and shops

When you go to Wikipedia and look up Waikiki, there is a picture of THIS hotel! If you book an Ocean-front room on a higher floor in the Eastern-most tower, you'll have the classic view most can only dream of from your balcony or even inside the room. Besides the obvious beach across the street, within a few blocks walk, you'll find dozens of restaurants and high-end shops, as well as the Honolulu bus transit line. Timely response to the only need we presented was commendable. Wifi worked well, also. Room service neglected to replace the coffee pod on one of the days the room was cleaned. We didn't notice until the following morning when it was time to make coffee. When visiting the fitness room, one of the two elliptical trainers had a broken display. This made it impossible to use in any mode other than manual.

Everything! Especially the Beach/Waterfront! It was walking distance from the hotel and EVEYTHING else...Love it. I booked this trip as a father's day present for my husband and to celebrate our 31st wedding anniversary...loved everything! No much....

Location was amazing. Staff were very friendly! Pool is not the nicest.

Everything was first class, from check in to check out. Very nice to have the complimentary Beach Club. It's a no hassle, take care of guest resort. Once inside and on beach, you do not know the hustle and bustle of Waikiki exists

The staff were incredible and helped so much. Our flight was leaving late at night and they let us use a hospitality room to shower and get cleaned up before we left for the air port. The staff at the restaurants on property were fantastic, epically Omar at The Beach House. It's a quiet gem in crazy Waikiki. Nothing.

I loved it all. Room was comfortable. Great location. Beautiful hotel.

The pool is very small, opens late and closes early. The beach umbrellas $50 a day and also close too early. One or the other should be open at least till sunset.

It is a fantastic facility. I enjoyed my stay Nothing I didn't like

Out of waikiki, room views

The hotel was under renovation but the staff was so amazing. It totally made our stay. Will surely stay in the future.

Whenever we asked for service, (maintenance, engineer, housekeeping), they came within 5 minutes.

Close to everything in Waikiki but not in the midst of the resorts Dirty stain/spot on floor in bathroom next to tub was there every day even after cleaning. All else was nice.

Everyone on the staff is super helpful and friendly. The rooms are immaculate and the view is amazing With the Renovation Discount it was about Half price maybe even less than half and absolutely an great value Nothing

The location was great. Basically anything you want to get to in Waikiki is within a 20 min walk. The rooms are well appointed and comfortable. The staff were very attentive and helpful. They try to push a time share or some sort of thing on you. We didn't go to the presentation but we are on our honeymoon and no I don't want to take a morning to sit with you and listen to how I should buy a room at the Wyndham. Could have used more sitting space in the room and the balcony was small.

the location, the reception desk, bell boy(answer lot of quistion,guid),room breakfast is not fitted for all nationalty(we are from israel), its especialy for asin people

Liked the location, the staff, the room itself, the laundry, the media room and the zen garden. Everyone super nice and good humored. Security is good. Plus on the one day it rained hard, there were board and card games available at the desk. Wahoo! I'd definitely stay there again. Elevators are torn up and the apartments next door run down so initial impression was concern that the room would be too but thankfully it wasn't. Concierge was nice but didn't read guest well or represent correctly what the gently insisted upon "update for owners" was - which was another timeshare presentation. Only truly negative feeling about the whole stay was feeling dogged by concierge desk about it. However, I went and it was fine.