Overview

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The Regency Hotel Kuala Lumpur

5th Floor, No 3 Jalan Raja Alang, , Kuala Lumpur 50300, Malaysia
+60 322 622 000

£26+

Overall guest ratings

6.4/10 Good
Based on 505 reviews

Review highlights

  • 7.8
  • 5.9
  • 4.3
  • 2.2

Nearby

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    About

    The Regency Hotel Kuala Lumpur puts you within a 10-minute drive of Petronas Twin Towers and Merdeka Square. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Rooms offer 24-hour room service, minibars, and bathrobes.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Bar/Lounge
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.3 Good
    Based on 499 reviews
    • 7.8 "Good pool."
    • 5.9 "Location is acceptable."
      5.5 "Only 55% were satisfied with the proximity to shopping."
    • 5.8 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 5.7 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      1.4 "86% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
      0.0 "For 100%, the rooms looked old."
      4.4 "56% had problems with the shower."
      3.6 "64% were disappointed with the minibar."
    • 2.2 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 1.6 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
      2.5 "Unfriendly atmosphere, according to 75%."
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    Overall rating

    6.3 Good
    Based on 144 reviews
    • 6.2 "Location is acceptable."
    • 6.1 "Average comfort."
    • 6.1 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 4.3 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      1.9 "81% complained about the bathroom."
    • 3.8 "Not very clean."
      3.6 "64% said rooms were dirty."

    Overall rating

    6.1 Good
    Based on 304 reviews
    • 7.7 "Good pool."
    • 6.3 "Location is acceptable."
      5.8 "Only 58% were satisfied with the proximity to shopping."
    • 6.1 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 5.7 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.8 "62% said rooms were dirty."
    • 2.1 "Horrible vibe."

    Overall rating

    6.0 OK
    Based on 49 reviews
    • 5.7 "Average comfort."
    • 5.6 "Location is acceptable."
    • 4.4 "Rooms are not good."
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