Overview

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The Regency Hotel Kuala Lumpur

5th Floor, No 3 Jalan Raja Alang, , Kuala Lumpur 50300, Malaysia
+60 322 622 000

£24+

Overall guest ratings

6.7/10 Good
Based on 339 reviews

Review highlights

  • 8.3
  • 6.2
  • 4.6
  • 4.2

Nearby

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    About

    With a stay at The Regency Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, convenient to Maju Junction Mall and Petronas Twin Towers. This hotel is close to Merdeka Square and Petaling Street.

    Rooms

    Make yourself at home in one of the 308 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Outdoor pool
    • Bar/Lounge
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 339 reviews
    • 8.3 "Pool is good."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 6.1 "Location is acceptable."
      6.8 "Only 68% were satisfied with the proximity to shopping."
    • 4.6 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      1.1 "For 89%, the rooms looked old."
      1.1 "89% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
      1.7 "83% were disappointed with the minibar."
    • 4.2 "Disappointing food."
      1.7 "For 83%, the dining experience was not enjoyable."
    • 3.6 "Not very clean."
      2.9 "71% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.0 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    6.4 Good
    Based on 77 reviews
    • 6.4 "Average comfort."
    • 6.3 "Service is ok."
    • 6.0 "Location is acceptable."
    • 4.5 "Rooms are not good."

    Overall rating

    6.6 Good
    Based on 227 reviews
    • 6.4 "Location is acceptable."
      6.7 "Only 67% were satisfied with the proximity to shopping."
    • 6.2 "Service is ok."
    • 6.0 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      3.1 "69% said rooms were dirty."
    • 3.5 "Disappointing food."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
    View all review categories

    Overall rating

    6.1 Good
    Based on 33 reviews
    • 6.6 "Average comfort."
    • 5.5 "Location is acceptable."
    • 4.9 "Rooms are not good."
    data provided by TrustYou

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