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The location Staff was rude
We used to like staying here while we wait for our house to be move in ready. But the GM treats us very poorly as he found out we were using the secret deal. He insinuated that we've done something since we know what hotel it is The GM clearly does not want us here anymore. When we first started staying here, they kept us in the same room. Now as we have new reservations, they make us pack up, check out and wait for several hours to check back in
Location was amazing and the friendly staff. Entering and exiting valet is tricky.
Location perfect. Room clean. Bathroom real nice. Upgraded to a view room. No
Location and friendly staff Parking fees
This guest did not leave comments about this hotel.
The location was great. The water pressure in the bathroom was too low.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
cheap public parking next door (15$ daily max) rooms show signs of significant wear & tear. front desk unfriendly
Easy access to Walk of Fame,Hollywood Bowl and restaurant.
The location in Hollywood was excellent, right in the middle of everything. At night it's a bit dodgy if you walk down the side streets but around the hotel and shopping mall is fine. The valet parking is really expensive considering how long it took to get the car. When I asked about self parking the staff were not very helpful even though the garage was the same as for valet and it was a simple answer.
Great value hotel in a great location
Central location in the Hollywood area. Beautiful interiors from lobby to restaurant and inviting exterior areas around the pool and outside bar. Excellent and fast service all over. One night when we had a little plumbing problem : ) in our toilet, the janitor fixed it within 10 minutes. Could definitely book this hotel at my next visit to LA.
The location was great. The room was a little small, but had charm. We were comfortable there.
I told them we were staying for a special occasion and they had the availability to upgrade our room. Very accommodating made the night special for us, despite the many events happening in and arround the hotel (holiday parties etc.)
Very close to amenities and entertainment relating to my stay. Construction and hammering started very early in the morning so I never slept well. With jet lag on top of it, I came home totally exhausted when this was to be a relaxing few holiday days. Also, my window looked out onto the roof of 2nd floor and workmen could peer into my window. As a result I had to keep my curtains closed at all times. I did not get to enjoy the daylight. Room was very small and not altogether clean - dirty carpet and automan. Certainly not at all what I was expecting from a superior room. Overall not a great stay.
I got a free upgrade to a suite. The low light in the foyer was ridiculous
Great rooms. Great bar. Wonderful onsite restaurants. Wonderful location. Fantastic staff.
Had problems with lock system on door. Maintanance man came, removed complete door handle and then disappeared. After an hour waiting we needed to go out and security were most unhelpful but finally came and stood by door so we could leave room as there was no way we could lock it.
The room selection was fulfilled. I have been staying at the hotel for almost 15 years. Fan Coil Unite was noisy.
The location ws great! No bathrobe
The staff was friendly, attentive and available for all our needs.
The staff and service personnel were outstanding and friendly. All facilities and the room were clean and well appointed, like-new furnishings everywhere. Management handled all my needs with courtesy and respect. I highly recommend this establishment to others looking for a home away from home, and a happy atmosphere. I have stayed in may places in West Hollywood and near the strip, this is the best value for the money. Breakfast took a little too long to prepare. People on the move would not be able to wait for the service, although the food was excellent.
Location Seems like they may have a problem with people entering he back door from the hills. A door alarm was going off one evening and they seem to shut down the elevator in the back for this reason as well which is a little concerning.
Close to all attractions in Hollywood, good breakfast, very friendly staff and the luggage storage was a bonus
The Staff was excellent, very helpful and pleasant. Bathrooms could be updated.
The hotel is direct in the heart of Hollywood. Friendly stuff. Big rooms with kitchen.
location & free parking
every thing nothing
The location is awesome.Albin,the employee at the front desk was extremely helpful. The hotel needs renovation.The brekfast is a disaster:(
I think this hotel is good location, near hollywood bvd, and cheap for hotel at good location. There is no bell man, and breakfast is fair..
Location, off road parking
Great location, close to a metro station and to a tourist bus stop. Coffee and tea at the reception 24 hours. All the staff very friendly and helpfull. Always smilling and trying to help you which I really appreciated. Breakfast very basic but not a problem for me. Some hotels around dont offer breakfast inclusive.
Location,friendly staff,complimentary breakfast and all day coffee.Very good choice would stay again.
The staff were very friendly, helpful and efficient.
Friendly and helpfull staff, clean rooms and a great location.
Efficient staff very good room low price The swimming pool close at nine pm :-)
The Hotel staff was very nice and helpful.
locations was awesome, parking was sort of tight, and the lights went out on the street our lastnight there ( I imagine that wasn't the hotels fault), but all in all, great location/hotel for weekend stay , close to everything
Convenience to area I wanted to be in. Parking area was tricky and getting out could be a challange.
A convinient location. Easy for parking
location was really good no breakfast
good location. 10 minutes walk to Hollywood Blv. 2 minutes drive to I-10. So convinient for visitors. no breakfast included. internet is not as fast as i expected.
great hotel placement
Location The sound of aircondition
Great location, very near to all the main attractions and to the Metro station. Good breakfast, good sized room which was very comfortable and quiet. Great value for money. The breakfast room was small and would sometimes be crowded.
It looked nice on website.. rooms were cleam We changed rooms due to no hot water.. then because the hot tub exploded.. water everywhere and all our clothes spaked
nice htl. Good location they charged us around 20 USD more! be careful and keep the invoice when U sign it!
The hotel staff was great. On arrival, they couldn't find my online reservation but accommodated me immediately. My non-smoking room smelled of smoke and I was moved immediately. Free wireless internet was a plus. Room was clean and spacious.
Hotel room was clean. The walls are too thin. I had the experience of being woken up by an over arduous couple next door at 2.30am and this went on for around 4 hours. As we had just arrived from Australia, and a 15 hour plane trip this was not appreciated, nor was the noise coming from some women the next night that went outside on and off for 2 or more hours.
The price was right. The state of disrepair was horrible! The walls AND the doors in the hallways were nicked and dirty. Same thing in the room. The room door and bathroom door had so many scuff marks, even my kids said something. We waited more than 10 minutes to check in because the front desk person was "somewhere in the back." The bartender tried to check us in but she didn't know how (and why should she.). All this was after we drove into the parking lot and saw and heard the front desk girl and the bartender gossiping using foul language. Very unprofessional!
Pros: Loved the contemporary renovations. The hotel was super clean! The hallway always smelled amazing...I saw maids and maintenance staff always working the property. The location is superb for those that want to to go to Hollywood Walk of Fame, Chinese Theatre, Mall, Hollywood hills, etc. It literally is a 15 minute walk to all of these places. You will save time, money & get your exercise in! The beds were very comfy. The showers clean and modern. Room was plenty big for a couple. Micro & Fridge made it convenient for food. The little cool bar is nice for drinks. Staff very friendly. Loved the overall vibe. Cons: Definitely not a hotel for children! The area is a renovation of a small space, so no room for the kids to romp around. The pool is a very tiny square, so you will not enjoy a family pool experience here. The hotel has heavy traffic on Highland Ave, as you are in the heart of Hollywood, so plan accordingly. No complimentary breakfast. You can hear the noise that other guests make, so awakened by 5:00 am guests screaming.
Very good hotel No bad points
The location is great walking distance to the Hollywood and highland shopping center. No car or uber needed You are in Hollywood so it was a fight in the hallway around 4am that woke me up.
Very rude, unfriendly, not very knowledgeable staff. Dirty, room in decrepit condition, no safe inside room, terrible and disappointing pool. Not a good stay, spend the extra few dollars to go somewhere else since you are in LA, don't let such a terrible hotel leave a bitter taste in your mouth during your trip!
Convenience to the Hollywood Bowl. Within walking distance to tourist areas and the metrolink station .
Extremely friendly front desk staff who were helpful at all times. The valet manager was also extremely nice and always very pleasant. The rooms were clean and updated with a microwave and fridge. There was always coffee, drinks and a snack out by the front desk. A very nice hotel and reasonably priced for the location. Will definitely stay there again if ever in the area. There was a valet and fee to park each day ($32!) but since it's within walking distance to walk of fame I understand why they do it so tourists don't park there.
We enjoyed our stay very much. We were there to be on the Kelly and Michael show after the Oscars. The staff could not have been nicer our room was clean and comfy. I would like to give a shout out the the bartender (Chris). He was very friendly and helpful. We quite enjoyed our conversations with him. Can't think of a thing.
Hotel has some quirks. It is very easy to lock yourself out of the bathroom by inadvertantly pushing the lock button when exiting the bathroom. In addition the bedframes are made of hardwood and are very easy to walk into.
Parking is not included in stay. $32 a day.
Room size Laundry facility in car park Location Tiny tired bathroom Kitchen a bit tired Could only access wifi if we were standing at the door to our room which was a long way from the bed!
Our room was a little one bedroom apartment with a full kitchen. Clean and comfortable and quiet. The staff were all very nice & helpful. The location for Hollywood site-seeing is ideal--could not ask for better. Orchid is a quiet side street, but just a few steps away, Hollywood is loud & lively. No complaints!
Staff was very friendly. Location is good.
The Sahara is in an excellent location, offered many amenities and represented great value for money.
Great location, the staff has been real friendly and helpful and the rooms are good.
I liked location and generally it is cute hotel to stay. I would like the toilet and bath facilities to be cleaner. Some hair were found there when we arrived. Not so nice. Breakfast was good. But may be some variations in meal would be great.
It was a very fine hotel for a few days of travel. The first room we were given had fresh stains on the mattress. When we called down, we were accused of "touching stuff." But were then given a nicer room, despite the absence of an apology.
Rooms and facilities were clean and well-kept. The pool at the center of the hotel looked inviting. Front desk staff was incredibly unfriendly (but that's just one person). The location of the room on a very busy and loud street was unfortunate - no sleep without earplugs, and you had to crank up the volume on the TV all the way just to hear over the street noise. I assume the rooms on the other side of the building are not as loud.
Very helpful reception staff. Extremely reasonable for the centre of LA. Not in the best part of Sunset Boulevard, although it's fairly close (20 minutes walk) to the main tourist attractions. Breakfast is served in the lobby with nowhere to sit.
room was clean, basic, staff was OK but not informative. street noise at all hours of the day
Very central to get to places of interest ie Hollywood Boulevard A bit of traffic noise as the hotel is on a busy road
Room was comfortable and clean, people were nice and helpful. Location was good if someone wants to to see Hollywood. The bathroom was rather tiny and the AC noisy
The location was convenient to where I needed to go for the time I was there. There was nothing in the room to tell me about wifi, and I just never bothered to ask at the desk. Parking is very tight, but free. The motel is in a bad part of town. Several cars of homeless people camping out on the side street below my window. Lots of street noise and in the morning a s-load of trash strew about on the sidewalk. I just kept my shutters closed so I did not have to see. Rooms need new furniture, light fixtures and paint. Really looks run down. Pool area surrounded by bright orange fencing makes it appear to be a construction zone. Worth less than $100 a night for sure.