Would you like to save as your currency permanently or for this visit only?
The rooms needed more light.
The mattress and pillows were extremely comfortable. The room was exceptionally clean. I could tell the staff pays close attention to details. Simply beautiful facility. The staff was very friendly and helpful. Great computer/scanner/Wi-Fi. The parking. We chose not to have valet parking due to the cost. The parking structure next door had a bit of a walk to get back to the hotel and signage was missing but we found our way. Narrow and steep driving in the parking garage. The breakfast was $23.00 which for us was high. I think it should have been in the $10.00 range. For the cost, it would have been nice to have a free continental breakfast. There was no microwave in the room. They have now closed the spa.
Convenient location to little Tokyo shops and restaurants. Thick walls (we partied hard and had no complaints from our neighbors.) Japanese toilets, Spa inside hotel, fast elevators. Not very spacious rooms, the spa was pretty expensive. For the price I paid I didn't get the kind of service I expected. We requested a spacious room, but our friends room was much larger.
The hotel itself is okay. It was clean and convenient. We had an unpleasant experience with the parking attendant and the front desk person. When we arrived at the hotel, we were told that parking is full. The parking attendant told us directions to park our car. As we followed his instructions, we realized that the lot is a public parking lot. He didn't tell us about this. We asked the parking attendant how much the public lot will cost and he said he doesnt know. So he directed us to park at this parking lot without knowing how much it will cost. Then we went to the front desk to ask, and the front desk person is unsure either...why would you tell your guest to park at that parking lot of you don't know how much it will cost them?! And the cause was because the hotel's parking lot was full when we arrived and we arrived at 6pm which is not terribly late. Never coming back again due to horrible service.
Handy to lots of activities in Little Tokyo. Refused to give us an extra room key.
Knowledgeable,friendly staff. Comfy beds. Nice deli and shop. Perfect location. FREE shuttle to E3!
Great location in Little Tokyo with lots of good restaurants and stores nearby. The staff was friendly and helpful. The room is a bit dated with a musty smell. There was a panel separated from the wall.
Was able to get an early check-in. My friend left an item in the room and the hotel called to let me know they had it. Location is perfect as there are many restaurants nearby. Plus they have bidets! Enough said! Overnight parking is $30 but that's probably the going rate for hotels in that area so what can you do?
The location in the heart of Little Tokyo is ideal for a week's worth of adventures! The AC in the rooms kicks on very fast, and they also feature bidet-style restrooms. The executive suites are pretty large and accommodating. The public parking facility is also basically "connected" to the hotel, and is half the price and four times the size of Miyako's garage. Staff is very friendly, and if you are nice and courteous, you will find that they will go the extra mile for you! The walls were so thin that I heard my neighbor sneeze very clearly. I could also hear full-on conversations from other neighbors (not eavesdropping, just extremely audible). I felt badly for those around me because if I heard a solitary sneeze during the hustle and bustle of mid-day, I can only imagine what my coughing must have sounded like during some parts of the previous night. I should also note that the beds were extremely stiff and unforgiving, this may be a pro for some sleepers, however, depending on preference. Also, the actual walk from the public parking garage to the lobby with bags is sort of, "sucky," for lack of a better word. Especially if you're a girl in heels :( ... There lacks signage on the best/quickest route to Miyako from the garage, and the route is somewhat sketchy at night (again, especially for a woman in heels ... alone). Overall, if there is room, park in the hotel garage and pay the extra fee for safety and convenience.
I traveled with my 3 teenage boys and we had enough space and room to feel comfortable. The staff was friendly and accommodating. They allowed us to check in early and supplied extra bedding within a few minutes of requesting it. A taxi was arranged for our travel to the airport and the front staff allowed my son to heat up some food. I was very impressed.
The Miyako hotel is a comfortable, clean and well-run establishment. The spa offered excellent massages, as well as hot tubs and wet and dry saunas. The staff were impeccable. The location is around the corner from tourist destinations live the Geffen Contemporary and the Japanese-American museum, and the neighborhood is brimming with excellent Japanese food and shops. It's easy to uber anywhere from here. Downtown LA may shock some, with the numbers of homeless and the mix of sophisticated and gritty all together. That said, it's great to be in a neighborhood with culture and community.
Wifi No breakfast included
Excellent location. Very close to Union Station.
Seemed rather pricey for the location and type of hotel. Maybe I'm spoiled by the hotel deals we get in Laughlin.
The room size is good. Very good behaviour of Daniel & Shane as receptionist. They were very cooperative in all aspect. The area we did not like. Also the breakfast items needs improvement. Juice should have more choice as well as bread varieties should include croissant.
The room was very big and nicely done. It had all basic stuffs. The location was very good since just 5 minutes walk to Union station and so can go to Universal studious and Hollywood, kodak theatre etc in 20-30 minutes by Subway Metro. Airport Flyaway bus service from Union station also saved us a lot of money. So location was was very good if you don't have a car and dont want to spend money on CAB. The breakfast was very basic, only bread, butter cornflakes. Should have included atleast egg, sausages etc.the front desk and reception was not courteous. The person did not even smile when we check in and the behaviour was quite rude. However, in the morning another lady in front desk was very helpful and gave good tips for travelling. Overall the behavior from staff was not good.
Friendly staff, low cost, good location. Room smelled like armpit.
Customer service exceeded all expectations! All workers were so genuine and nice. Too expensive for the quality of the hotel. It was clean, but felt unclean due to how old everything is. Beds were very spring-y and uncomfortable. The gym is nothing but a few cardio machines. Continental breakfast was coffee, cereal and pastries. Parking for hotel guests is not free. You're solely paying for location and no comfort at this hotel.
Everything is in place and in time
This hotel is perfect for those traveling by train to LA. Location is perfect with many good places to eat nearby on Olvera Street and Chinatown. And Philippe for breakfast and French dip sandwiches.
Good location for my needs on this trip. The staff could know the area better---especially possible local eateries.
It was clean and the staff very helpful. The location close to the train station. The breakfast was nice too. The hotel is a little bit expensive for what ir offers, but is the only one in the area.
Good enough to spend couple nights. Very strange WiFi. Not easy to connect second time. Old fashioned rooms. Poor breakfast.