All reviews
Clean. No weird odors. Free breakfast. The pastry and cereal were fine. The hot meal portion of flavorless bacon and egg omelet not so good.
Towels are not soft, but good for body exfoliation. Pillows were small and square, slightly larger than throw pillows. Bed itself was fine and was a nice wood sleigh style. Shower had ok but not great flow. Shower head should probably be replaced.
Staff was friendly and helpfulroom
The room was not all that clean, shower curtain wouldn’t stay closed, swimming pool was broken
Between being double charged and geta room .com not paying them when they were sipised to i was charged 3 times for this room wich still has not beem resolved
Good value motel. Clean and decent free breakfast. Location is good, once you figure out how to get to and from the entrance. Staff were quick, efficient and friendly.
Confusing to get to and from entrance because of proximity to highway intersection.
The staff were pleasant. The breakfast was good.
The handicap room was on the second floor. It was a regular bath w handrails, not walk in. The sheets had holes. The wash clothes were see through. The towels were good for exfoliating after a shower. For a hotel that is relatively new, I was very disappointed.
I liked the breakfast the first time they had it but after being stuck in the hotel for 3 days thanks to a blizzard, the food started making me sick. Why? Because they used the same food for 3 days and reused it again and again. The bed was comfortable and the layout of the room was nice. The fitness room was pretty good but thanks to one of my "didn't likes", I found out that it is not hooked up ...
During the blizzard, snow leaked in through many doors and windows (not in the guest rooms). Because of this, all but two of the 7 exit doors were frozen shut. The window in our room was also frozen shut, which made the room extremely uncomfortable since the heater is either hades hot or arctic cold with no middle room. Also, the shower barely dribbled out water. Our second day of being stuck here...Read more
We got here just before a terrible blizzard hit Lubbock and got stuck here for an extra day. Not only were the staff caring and attentive but when we needed to stay an extra day because of road closures, they gave us the same rate as hotels.com from our first night. Breakfast was solid, I loved the Texas shaped waffles, and there was even some hot cocoa. Also, the showers are nice and tall.
The location is a little weird and the frontage road turn into the hotel is easy to miss. If you know your way around Lubbock then neither of these are issues really though.
Clean room, comfortable beds. Good value.
