Overview

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Renaissance Lucerne Hotel
Top Family Hotel

Pilatusstrasse 15, 6002 Lucerne, Luzern, Switzerland
+41 41 226 87 87

£141+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

8.5/10 Excellent
Based on 754 reviews

Review highlights

  • 10.0
  • 9.0
  • 8.8
  • 3.7

Good to know

  • Friendly atmosphere
  • Clean rooms
  • Train station is close

Nearby

    show all

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 754 reviews
    • 10.0 "Internet works perfectly."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
    • 6.7 "Rooms are ok."
    • 6.0 "Average comfort."
    • 3.7 "Value below average."

    Overall rating

    8.5 Excellent
    Based on 580 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.9 "For only 69%, the bathroom was ok."
      6.6 "66% thought the bathroom was big enough."
      5.9 "For 59%, maintenance was acceptable."
    • 6.4 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
      6.6 "66% thought the bathroom was big enough."
    • 5.0 "Breakfast is mediocre."
    • 3.4 "Value below average."
      0.9 "91% said the breakfast was too expensive."

    Overall rating

    8.7 Excellent
    Based on 120 reviews
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 6.7 "Rooms are ok."
    • 6.1 "Breakfast is mediocre."
    • 4.4 "Value below average."

    Overall rating

    8.6 Excellent
    Based on 52 reviews
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Average comfort."
    • 3.6 "Value below average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

    Recent reviews


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