Overview

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Renaissance Lucerne Hotel
Top Family Hotel

Pilatusstrasse 15, 6002 Lucerne, Luzern, Switzerland
+41 41 226 87 87

£144+

Overall guest ratings

8.5/10 Excellent
Based on 680 reviews

Review highlights

  • 10.0
  • 9.1
  • 9.0
  • 6.1

Nearby

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 680 reviews
    • 10.0 "Internet works perfectly."
    • 9.1 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.0 "For 50%, maintenance was acceptable."
      5.5 "55% said the view was so-so."
      6.4 "Only 64% thought the shower was ok."
      5.6 "Only 56% thought the furniture was functional."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 4.1 "Value below average."
      1.4 "86% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 510 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.8 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      5.3 "53% thought the bathroom was big enough."
      6.6 "Only 66% thought the shower was ok."
      5.2 "For 52%, maintenance was acceptable."
      5.4 "Only 54% thought the furniture was functional."
      5.2 "52% said the view was so-so."
    • 6.4 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
      5.3 "53% thought the bathroom was big enough."
    • 5.9 "Breakfast is mediocre."
    • 3.6 "Value below average."
      1.2 "88% said the breakfast was too expensive."

    Overall rating

    8.7 Excellent
    Based on 115 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.8 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 4.8 "Value below average."

    Overall rating

    8.8 Excellent
    Based on 54 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews


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