It had a shuttle to and from airport. The driver was very pleasant and helpful. It is a short distance from the airport Nothing really
Close to airport and free shuttle to the airport. Maybe free shuttle from the airport would be great too.
Great hotel for visiting Boston. Breakfast was great. Staff was very attentive. Pizza Boy (nearby) has excellent pizza and you can walk to it.
We stayed for 4 nights. The hotel was a good surprise. I was expecting regular accomodations and service but the room and bathroom - not to mention the staff - was way better than just regular. Considering the prices in Boston hotels, even if you have to drive or take the train downtown everyday to enjoy your turism, it is worth staying at this Confort Inn. I have only good things to say. :-)
Beds were good, lounge downstairs was nice, good breakfast, nice outdoor sitting area with gas fire ledge. Having to tip toe around the entry, lobby, and elevator area while a rather large crew of guys used somewhat loud equipment to clean & scrub floors. Had to be careful getting around because floors were wet from entry all way to elevators.
The Hotel staff was very friendly and very supportive. I had to fax a confirmation letter to the Bank, so the manager Maxim Davidov did everything to fax a letter on time and was willing and eager to help. I also liked that we did not have to ask twice for anything that we requested. I liked everything regarding the hotel. My only concern was location. I had an exam in Boston and it takes about 7-8 stops by metro to get to the city of Boston. But then again, the price was very convenient, especially when you are on a budget. Also very close to the Logan International airport.
Very convenient shuttle Adjacent restaurant is poor
Good shuttle sevice, spotless room, attentive staff Had no problems.
Very quiet, friendly staff, delicious breakfast.
breakfast was pretty good and sumptuous Transport to the Airport was restrictive and it took too much time!!
The place was well kept and my accommodations were good, especially for a very reasonable price. I was disturbed by a loud conversation in the next room for a while and an air mattress endeavor at about 3am across the hall. The walls may be a bit thin there. Those were the only issues however.
The hotel appeared clean and the room was quiet. The breakfast offered was fine and the complimentary shuttle to the airport worked out very well. We drove to Boston's north end for a wonderful Italian dinner and getting back and forth was simple and straight forward. We found that the room telephone did not work when we attempted to contact the front desk to retreive our car from the valet parking. Also, the television stopped delivering all the channels...it intially worked with all channels but then a number of them "disappeared" which was disappointing. It would be better, also, if Pay per View was available as we would have enjoyed staying in and watching a good movie before an early morning flight.
Eating facilities at arrival and breakfast.
clean and well kept, comfortable sleeping
Describing it as Logan Airport is misleading. Expected it to be closer
Clean, comforable room, with free shuttle to airport
Shuttle Service Airport location Food Nice room High cost
Very seemingly new hotel - everything very clean, updated. Didn't get a chance to take advantage of the breakfast since we had to leave too early, but appreciated the chocolate chip cookie offered at check-in! Staff was *extremely* friendly, together, and helpful. Free parking, and they also have an airport shuttle if you need it. Great hotel! Keep up the good work! Bed maybe a tad uncomfortable, but I did have too much coffee that night. (Pillows were huge.)
When we had a problem with our room they changed it relatively quickly. They also have a shuttle from the airport to subway to take into the city which was convienient. We got to the hotel around 9. As soon as we got there the receptionist called someone on the phone speaking Spainish. Obviously about our room. I guess she didn't realize my boyfriend spoke spainish and could Understand there was a problem. When we got to the room there was a yellowed old ozone machine in the room and the room smelled like smoke and marijuana covered by an insane amount of room spray. I went to the hall and told the cleaner and she came in and acted suprised...while trying to sneakily remove to old air purifying machine they had forgotten. They switched our room easily however they double charged me for our new room. Very poorly handled business. Just make sure you watch your step there.
The Staff was very helpful as soon as we checked in. The Hampton Inn is just a few minutes from the airport so it is the best choice to stay before your flight out the next day. The shuttle took us to our gate.
Great rates, typically good Hampton, and small bar for drink and food if needed
An excellent Hampton Inn! Has a on-site lounge and restaurant...staff was fantastic...free parking saved me 50-60$ by itself as most hotels near Logan Airport charge for parking...all in all, was pleasantly surprised by this place Nothing
I was impressed that there was a choice of hard or soft pillows.
Room had fridge and microwave So unclean
I checked in at 8pm. Went out for drinks. Came back around 12 to find my belongings in the lobby. I asked the front desk why my stuff was out and he continuously tried to tell me it wasn't my back pack. Once I proved it was he realized he made a mistake and gave my room to someone else because he thought the other guy was me. We got a room and everything was fine but if the second customer wasn't polite I could have lost my stuff. The front desk guy had 2 notebooks with unorganized notes and a stack of copied IDs in front of him which all seemed to be the issue. Am upgrade of the check in system is definitely in order.
This was a last minute reservation. We needed a place that was close and inexpensive. We got what we paid for. We did not expect luxury at all but there were holes in the sheets from cigarette burns. Checking in was not a smooth process but it worked out.
Price and location relative to venue we were visiting. Tried to contact office prior to arrival and the phone just rang and rang and rang and rang, then rang some more. Answer the GD phone!!!!!
Due to the holiday weekend the facility was full & I couldn't change from 1 queen bed to a room with 2 beds when I found out my uncle was rooming with me but they told me I could get a rollaway. When we arrive at midnight, we were told there was only 1 roll-away & it was already taken. The clerk was vastly more interested in finding out who I had spoken to then in solving that problem. I finally had to nearly yell that he needed to focus on the priority at hand. We finally had him dig up some extra bedding and my uncle made a pallet on the floor. It was a ridiculous experience.
Price Tap wáter non drinkable
Pot smoke smell
Staff very helpful. Close to airport. Parking limited. Very expensive. Vending machine sold out.
I booked this hotel because it was relatively inexpensive, near to the airport, and had wifi. When I checked in, the wifi didn't work and the staff wouldn't help make it work. I would have stayed somewhere else if I would have known I would have to drive to Starbucks to do my work.
The location Toi much noise and a bit inconfortable
Breakfast was fine. Bathroom was clean. There were no extra blankets when requested. There was no ice in the ice machine. Clerk got ice out of employee refrigerator as my son went down twice thinking the machine had not made ice yet. Were woken up @ 8:00 by yard maintenance right outside our window. Overall, the establishment was very shabby. There was a parking lot in back where our room was but no parking was allowed.
Nothing Tiniest room and bathroom ever! Room had one chair and was dark. Would not return wanted non smoking as we have allergies couldn't accommodate suffered all night never again!
Very friendly staff Location was not very nice.
the hotel staff were great..their check in was so fast and you'll really appreciate that after a long trip..also they got a freindley room service staff..it's a nice small hotel with nice views i didn't like their breakfast..not much choices.. and apparentley am not used to help yourself services....
the room was clean and confortable. the breakfeast and the free parking was appreciate.
Nice, good breakfast. Good location for parents of Harvard students to stay. Roads a little confusing
The staff was very friendly, i hat a minor problem with my room, but they gave me a new room immediately. I will never get used to eating out of a plastic plate using a plastic knife, but it is probably a typical American habit ...
The room was clean and comfy and the breakfast every morning was pretty good. Also close to a shopping mall. I did not think it necessary that they replaced my soap and towels every day without me asking for it (I did not throw the towels on the floor). I reckon resources can be saved.. Hotel staff was a mix between very friendly and kinda blunt-friendly. If you need to be in the city center, it is a bit out of the way (but well accessible with the T).
it is near subway o boston and it is near mit
Its location was great. Next to a mall and a short walk to a strip mall and next to major attractions and public transportation. I was extremely disappointed in the breakfast that was served and the amenities that either they didnt have or were not mentioned to me by staff. The breakfast for me is why i choose this hotel brand. I have in the past stayed at the hampton inn and found that the breakfast was wonderful. Although it was a buffet style the food was barely warm and was not of the standard i had been acustomed too. the first morning there were no eggs and the second morning there were unusual lookng eggs in which i had to ask what they were. breakfast is the most important start of the day and had id known that the breakfast was not going to be up to parr i would have stayed at the days inn just down the street. i will think twice before making my choice
poor location. small room without closet. overpriced.
Clean Quiet Allowed to park (free) early before check-in Location great for accessing the T I had car trouble, and all I was told from the staff was "Call AAA". There was no request if I needed any assistance or followup. Area around hotel not very nice
Very clean. - The free breakfast is terrible. - The wifi is very slow. - Rooms are very old-looking. - Way too expensive for what it is.
Hotel staff was great.Loved the pet friendly environment.
Staff is professional and very nice and helpful. Hotel is well kept. Excellent free coffee in the morning. Water in the evening. Parking is not free but reasonable. Beds are very comfortable. Cute pets in the hotel sometimes.
Excellent hotel- would defintely stay there again.
The Conceirge did a fabulous job!
Stylish, very friendly and helpful staff
Comfort was good and staff was really helpful. the upholstery and wild animals fur decorations of my room! Gosh, how kitsch! ;-)
the friendly and helpful staff. the bathrobes and bath products. we did not bring our pet but we like that the hotel is pet friendly and would consider staying there with our pet. liked the complimentary glass of wine we couldn't think of anything
location and a safe area friendly staff , luxury hotel
The bed was very comfortable and the robes were a little wild but very nice. Room was clean. Decor was a little over the top in the rooms themselves but the common areas were very nice.
The staff was professional and patient. The room was wonderful. Nothing.
room were clean and spacious web site stated shuttle to airport!! No food in hotel in evening
Breakfast, pretty clean and nice room. Not really. Just far from the city.
spacy room, clean swimming pool unsufficient for swimming; transport to next subway quite a distance (but Hotel car can be used), view towards a highway/ cement factory
Corey at the front dest was extrememly personable and helpful. Great continental breakfast, comfortable beds. I'd stay here again if I needed to stay in the area again.
Simple to find, not TOO far from Boston, though you'll need a car to go closer and take public transportation from a Park and ride parking lot - 5 $.Breakfast is not so ggod, but included, nice lobby, friendly staff The place, ugly, between highways
Staff was friendly, lots of choices for breakfast, comfy beds, and clean rooms! Location wasn't to bad, but I did end up taking a taxi to Boston. Better if you know your way around the public transport or can drive, not too bad if you don't mind cab fare!
The hotel smelled heavily of cigarette smoke despite being a nonsmoking hotel. The mattresses were old and broken down. There was trash littering the hallway that was never picked up during our stay. The hotel shuttle took nearly an hour to pick us up at the airport and when we left, we had to wait for quite awhile to take the shuttle back because they would only make trips at the top of the hour. The shuttle wasn't in use or anything, we just had to wait for their arbitrary timing, which we weren't informed of in advance. Really, the strong cigarette stench was the worst part -- our pajamas smelled of it the next day and had to be laundered.
Easy check-in and check-out. This is in good proximity to most of the downtown Boston sites. The hotel offers a shuttle to the train station as well. It was what I expected for the location, it wasn't the most up to date or clean hotel.
Good location that we choose to get to airport easily. Our room was clean and spacious. Excellent value. The vanity area in our room was small and difficult for 2 to use. that may have been particular to our room.
It was close to the airport. We missed the free shuttle from the airport, because we arrived late, and didn't know that they stopped at 11pm, so it cost us $30 for a cab. It had no breakfast.
They had a free shuttle to the airport which was great since I was alone and didn't have a car. My flight got cancelled and so I just needed a place to stay until my flight in the morning. The drivers were super nice. The receptionist was not very informative. I couldnt get into my room with the key, and she had forgotten to tell me i had to pull the handle up. They didnt have an elevator so I had to keep going up and down the stairs with my heavy bag to get this figured out. She had written the code to the wifi on my room key, but never told me, so I had lots of trouble getting on to the wifi. The walls are so thin and I could hear every little thing, including people walking down the halls and opening and closing their doors at all hours of the night.
Comfortable and clean with all facilities working well. I had to catch a taxi as the aiport shuttle stopped running before my plane arrived.
Diana was very helpful! Traffic, not much the staff could do about that.
The friendliness of staff, nice room, great shuttle service.
This was selected to facilitate return of the hire car to Thrifty and then be transferred (by Thrifty) to Logan Airport. I was not expecting much but was pleasantly surprised by the large, comfortable room with excellent facilities. It would be possible to pay much more and receive far less satisfaction. There were suitable restaurants within walking distance, and take-away was available for those preferring it. The receptionist was rather sloppy and one had to go to reception for tea and coffee.
Helpfulness of staff. Location of hotel. Outdoor noise
The room was very nice. Beds were extremely comfortable. No complaints. Staff very very friendly and helpful.
It looked nice. I was about to go to bed I took out the blankets and noticed small things crawling my son looked up google to see how bed bugs looked and it looked exactly. I told the front desk he came up and checked and told me it looked like tics. I was very upset all he told me was I am very sorry this has never happened. and switched me to another room which I did not sleep at all. didn't even offered me a discount or a free night. never again don't recommend to no one. the area is very ghetto and scary to stay at.
The hotel was useful as a place to rest our heads on a through-trip. Staff was not great, varying from curt to rude and not helpful.
Staff was nice. They had a free shuttle to and from the airport that ran every hour starting at 4am, and they offered to pick us up from the Wonderland exit of the T . All we had to do was call them once we arrived at the station. They also offered an early check-in, albeit for an extra $25, but that was nice for us. The hotel was in a somewhat scetchy looking area of town. In fact, my husband and I decided to walk the about 5 min walk from the Wonderland exit of the T back to the hotel at 10pm on a Saturday night (he's in the military so we were not too concerned about being safe)and I was, in a sense, assaulted on the walk. As we passed a group of 4 teenagers walking the opposite direction, the girl passing me put her full force into hitting me with her shoulder and elbow in the ribs. I thought she had bruised my ribs it was so hard. She also did it to the couple walking in front of us. So, not a neighborhood to walk around at night, even in a group. Also, the hotel is situated right next to a very busy three lane road and even with the windows closed the noise of the vehicles outside was pretty loud on the third floor. Another couple we spoke to said they were on the floor below ground level and said they were constantly hearing people walking up and down the stairs and she couldn't sleep because of it. Not a place for the light sleeper. And the room was decorated nicely, but everything was very well worn.
Nothing special. Staff was courteous, had a corkscrew I could borrow and had an order-in pizza place nearby. Airport shuttle ran on time. Storm had knocked out cable tv.
Excellent check-in staff, room very comfortably furnished, plenty of parking, very close to airport. Reasonable menu in the bar with good choices. Staff in restaurant not particularly friendly and had to wait longer than necessary to place an order for food as bar tender was chatting. Food slightly overpriced.
the hotel was less than 15 minutes from the airport, the rooms were clean and the bed was comfortable. no
The hotel was fantastic value for money. The staff were great, very friendly and welcoming. Shuttle bus was excellent, as was the restaurant and bar.
after arriving late from Europe, it was a wonderfully comfortable overnight stop prior to resuming our journey home the next morning. the fact that we clearly requested 3 beds in our booking, but the hotel were unaware of it, & although in the end they were most accommodating & gave us the 3- bed room, we had to get angry & wait an extra amount of time (being jet-lagged & weary)
The room is nice. Staff is very helpful. Breakfast service is good. They even got a library.
Front desk extremely helpfull, made the whole stay worthwhile. Recomended good connections to Boston. Shuttle service is first class. Rosa, at front desk, is extremely efficiennt and helpfull Area is kind of of beaten path. Directions to Logan Airport are kind of shaddy. Make sure you have a GPS
The room was very nice and clean. The breakfast on Saturday was very good and very reasonable. The location.
very clean room, very helpful staff, excellent service location is not the best but it served its purpose
There are so many choices of hotels in Boston, but this hotel is unique and definitely luxury. They give 5 star service and the rooms are very comfortable and clean. We met up with old friends in Boston and we all stayed the the Liberty, we had an amazing time! Also it was great to be able to come back to the hotel after dinner and the bar scene at the hotel was great. The breakfast at the hotel was overpriced for the portions and service was very slow.
The staff was very friendly and courteous. Location was excellent for my needs Price was way too much for the room and amenities. Very poor value for the money. Does not compare to the Four Seasons or the Ritz in comfort price or amenities. Room was not very comfortable and to charge $19.95 for high speed internet per day is outrageous.For the price it should be complimentary. Would not stay there again.
Very friendly staffs. Free Wifi only for 2 devices per room & it's not the high speed for playing games. Upgrade is $20 extra.
The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel. The price for everything from drinks to breakfast is obscene. My husband and I had breakfast in Clink Sunday morning, I had Bacon and eggs, with 6 pieces of red potatoe,and two cold pieces of toast. My husband had the same except he had sausages that were undercooked, and we each had coffee. The total came to $59.92 without tip. We didn't get menus, just ordered, so we were stunned. Buyer beware!!
We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
Great rooms, great service. Not very family friendly.
Bar at night was so packed you couldn't get a drink.
Structure Pretty much everything
Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again! It was a little hard to get to off the highway - but not much they can do about that ;)
andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch. the business center and gym need an upgrade
The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that
The staff was amazing. Great customer service and very knowledgable of Boston. We had lunch at the restaurant "clink". Both the food and service was fantastic. My only complaint was our room. The bed felt a little cheap and was squeaky. The air conditioner seem to have some trouble keeping the room cool. They had robes in the room and although they were clean, they looked worn and were frayed around the collar and sleeves.
Great experience. Friendly, helpful staff.
Shuttle to Logan Airport and Boston Subway. Shopping Strip Mall next door. Friendly staff.
I'm sorry, but this place for the money they charge was simply horrible. I felt like I was at a comfort Inn or a Redroof Inn. It really sucked to stay there..... I'm sorry, but this place for the money they charge was simply horrible. I felt like I was at a comfort Inn or a Redroof Inn. It really sucked to stay there.....
I cant find my room in hotel, nobody help me...!
Staff, easy check in, professional NA
Helpfulness of staff and provision of shuttle bus
The room was comfortable and clean. Enjoyed the facilities and the free breakfast was great!
The hotel was close to the airport and offered a free transfer. The main "in-house" restaurant was Japanese therefore meals were slightly restrictive and if you were not keen on this style of cooking then you would have to search although there was a good bar just across the street.
The staff was extremely friendly and we loved the pool. The shuttle from and to the airport was also very convenient.
A nice hotel, staffed by nice folks. Failure to charge on basis of pricing supplied with reservation.
Grounds, hotel, and room were clean. No funny smells, stains, etc. Room was nice for the value. Not much around, next to a strip mall. But very close to other bussling parts of the city, downtown, and the airport. Hot water in the room was not hot- tepid at best. Staff moved us immediately and took $$ off the room/bill.
getting us to transit station and picking up in timely matter Very small bathrooms
Room reservation was awesome to be able to specify floor/view. No breakfast included
The room was comfortable. The bathroom was clean, although it would be convenient if the hotel provided more towels, soaps and shampoos. The staff was nice. We only stayed two nights. The hotel is a bit far from the city but near the airport. You need to take a taxi to move around. I recommend Ubers because yellow taxis are more expensive. Way too expensive for what the hotel is, but it was a last resort booking. This is a low four star hotel.
Good and convenient location; Courteous staff. No provision for making tea.I Would have preferred a kettle to a coffee percolater in my room
Good location, shuttle from airport, good rooms, good restaurant The wireless was SO bad it was completely unusable. Got NO work done. For a hotel that caters to the business traveler, that's a show-stopper.
Close to the airport for an early flight. Convenient parking. No problems
convenient to airport restaurant was good /open reasonable hours shuttle to airport was invaluable / individual who drove was efficient and helpful
Great friendly staff. For example, they actually gave us milk for our child when our child was crying (most hotels make a fuss about this.) They even had a microwave to heat the milk, which many five star hotels lack!
The comfort correspondence to a price. Advantage was a shuttle and free WiFi. Easy communications with staff.
Great staff Goog location Goodl value Everything
great dining on the riverfront. Friendly staff Food and beverage excellent. Would be nice if they had more vegan/vegetarian choices.
24 hour gym Complimentary wireless Location far from Beacon hill Construction
the staff late cleaning
They hotel was very nice but the staff were even nicer. Except maybe the valet guys. They seemed bitter but it was very cold outside also. The 38 dollars a day to park your car at the hotel.
The hairs in and around the tub were so unpleasant, I spent about 15 minutes cleaning the tub before I could use it. Shampoo from dispenser does not lather. How many people touch those nasty things??? It also fell off the wall when i was trying to dispense shampoo. We were interrupted twice due to smoke complaints on our floor. We smelled it too. The kids next door screamed and ran around until about 11. But I booked this room JUST to get some peace and quiet while working on an important project for work. That didnt happen. If i knew the night would go like this I wouldnt have spent 200 dollars. Also, the beds are extremely uncomfortable and there is no extra blanket to be found anywhere in the room.
I liked both restaurants inside. It was very clean. The staff were amazing. It was a great experience.
The front desk staff was friendly and expedient. Great location, right on the water -- excellent running trails. All rooms have waterfront views. My room was clean, comfortable, and updated. There are set taxi rates from the hotel to the airport -- so be sure you get the negotiated fare! Art Bar had slow service -- I would recommend leaving the property to eat.
The staff were very friendly, very accommodating. Valet, front desk, in room dining, and bell service all exceptionally hospitable Wish windows/ view were bigger
Clean, Warm, nice rooms and great staff. I would stay there again. No negatives.
The location, view and Ambiance/decor They charged $40 a night to park my car!!! It should be included or at least a lower set price!.. Also: bathroom vent was not working Gym facility needs updating too!
Everything was modern looking and a great location Too pricy for a thursday night
room was very comfortable location
Size of Room---Service was great The noise from the street. Instead of bar soap I like bath gel. The trip to TD Garden was listed as 1 mile--That is not walking--maybe b the T
The rooms were clean and fairly comfortable- breakfast was pretty decent Very basic accommodations - staff was sometimes nice sometimes seemed to be indifferent- when we left we asked if she could call a cab and she did however the cab she called was unmarked he didn't help with bags and there was no meter and he charged us far more than it cost on the cab ride we got in our own. I only mention this because it seemed like this was someone she called all the time and I wouldn't recommend using them anymore. Seemed odd
The first room we were assigned to had beer cans in rubbish and appeared someone had laid on the bed and watch TV after the bed was made up. We told the front desk and we were immediately moved to a clean room and offered several apologies for any inconvenience. I appreciated the help very, very much. not a thing.
The front desk staff was friendly and helpful in helping us select a place for dinner. Room was worn out. Bathroom was dirty.
The staff was cordial and helpful.
The room was very spacious and comfortable. We also like the proximity to the car rental and to the airport (especially the free shuttle service). The front desk was not very customer-oriented - your website had my booking under which had my middle initial first, followed by last name and first name. This caused the confusion. They kept telling us that we had no reservation and they turned us away. Its a good thing that just when we were resigned to leave, they saw my name. The TV in our room had no access to movies and the toilet seat had dirt that was not cleaned from the previous occupant.
Free WiFi should be regarded as an essential for all customers.
Lovely spacious room. Very nice sheets. Wonderful Breakfast. n/a
Near convention center and airport. Best price. N/A
Good location for the airport. It's a 3 minute walk to the T station. From there you're in downtown Boston within minutes
I liked the free shuttle service, great breakfast, clean, spacious & updated rooms. Nothing really. The bathroom needed more towel racks because the hotel likes to conserve and gives the option of reusing towels and there weren't really any towel racks, just a hook on the back of the door. Other than that everything was great. I would definitely return.
I enjoyed the cooked to order omelettes available every morning. Cream (half/half) in pitchers was curdled 2 of the 3 mornings at breakfast, and staff ignored us when we told them about it. They opened the caraffe, sniffed it (which tells you nothing), and put it back on the serving area for others to use. A second available caraffe was not curdled. It was clear to see the difference when poured into coffee.
The suites, breakfast buffet, & it's easy access to Boston by public transportation. One of the bathroom door would get stuck but we reported it to the front desk at the end of our stay.
The Hotel was very clean and the service was great! Didn't like the $32 for parking. We didn't know about the price of parking until we booked the room :(
The room was very comfortable, especially the bed; concierge was very enthusiastic, and could not have been more helpful. As an airport hotel, they should have a screen display of current departures - especially helpful for informing guests of flight delays. We found the packed breakfast so-so: only products that were highly-sweetened. Not everyone eats like that.
complimentary breakfast and evening snacks
Within walking distance of everything in the north end which is most of what you would want to see in Boston. The accommodations were well worth the price.
The room was fabulous; clean pretty and had amenities in case you forgot anything! Staff was friendly and helpful! 24/7 valet parking with come and go access As you please. Also cheapest pRking in the area.
The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly! It would be nice to have a coffee maker in the room. When I asked at the desk, however, they brought one right up.
Everyone was extremely nice and helpful! I'm a NYer so that means a lot!
Rooms and bathrooms were nice, fresh coffee service and water in lobby nice touch. Morning staff was lovely. Convenient to wharf and north end. Lobby has no seatng area at all other that the restaurant, where the music blared way too loud all day. My son was resting in the room and there was literally no quiet place in the hotel to go check email or make a few calls. 2 of my 4 nights there were way overpriced, priced dropped significantly over the weekend. No concierge to help with suggestions, directions, etc. when limited front desk staff is engaged with guests.
Very clean rooms, super friendly staff, great room service and the shower products are awesome! Mini bar in the room only had soda and tonic water- no alcohol.
We had a great experience. The costumer service and location were excellent.
The room design was modern and clean, but the size of it was really difficult to move around in. The front desk people were so nice and helpful. For the price, I really do not believe I got my money's worth. The AC was set on some Eco setting that only ran when there was movement in the room, it was hot and uncomfortable and i slept terribly. There was no soap in the shower and our view was of a pile of garbage out the window. Also, to valet park it was 47 dollars, which should be free. after spending 355 on a small room.
Like the vibe and decor Rooms were pretty small and gym was tiny
Location, helpful staff, quiet room Breakfast seemed pricey but was okay
Cleanliness, bedding. I really missed a coffee pot in room and thought wifi should be gratis
The location was perfect for seeing almost everything in Boston. You ar eright in the centre of things yet it is not noisy like some hotels right in the hub of town. 2 things - No coffee maker in the room...thankfully coffee shops were close by...and having to pay for Internet in business centre
the hotel had an excellent location in the middle of town and right across from quincey market and all sorts of historic places also near the water. I did not like the colors in the room, not really funky and stylish
I encountered a few problems and the staff acted immediately to accommodate me.
Walking distance to all central Boston. Fantastic location Shower is a glass box dividing the bed room and bathroom. Perfectly ok if you're into that sort of thing
I actually like the location, since it's a little quiet. It's clean and hip and the staff is not in your face, but always helpful when you need. It's a tasteful place to stay.
Nice doormen Cramped rooms that were not sound proof. No character to the rooms
The location was great especially in proximity to public transportation. The decor was simple and comfortable. The noise coming from the hallway and room next door was somewhat bothersome. The lounge on the groundfloor became a night spot on the weekend and guests are continuing to party going back to their rooms. The acoustics in the lounge were very loud as well.
Friendly staff, clean room, superb matresses.
Location, beds and pillows very comfortable. Clean except for under sink and mold in shower. Room was extremely small, bairly ok for one person, VERY cramped for two.
Great location in center of city. Clean and well maintained. Unique and accentric feel. Thin walls, could hear everything going on in the hallway. Hard pillows, my neck and head hurt so bad in the morning. Tiny rooms.
We were very happy with our room and the mini bar had a great selection. The bathroom sliding door was very difficult to open and close.
Beautiful hotel, incredibly friendly staff, old fashioned luxury with modern touches, amazing bed
I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed. My only complaint is that the rooms in the pictures from the website looked bigger than our actual room.