I enjoyed the peace and quiet! We've stayed at Tranquility Bay before, so I knew what to expect. Our room was clean and fresh each day. More eating spots or hidden away vending machines...
Very peaceful, lots of grounds, it doesn't have the feel of lots of people on property.An adults pool. Several different areas on the property to relax - adult pool, lagoon pool huge beach for the keys Yes - the room did not have a few things that should be standard in the room - glassware, toaster It took several calls to the front desk, an approach to a housekeeping person and then finally a walk to the front desk - 3 hours to get 4 little glass's for the room.
The 2-bdrm beach house was charming, immaculate, very comfortable and spacious. The beach was very nice and quite large. The Butterfly Cafe on the premises was an excellent restaurant. Our neighbors were playing some loud music. It stopped after about an hour, so we never complained.
The resort had excellent facilities for self catering and a restful holiday. Beautiful grounds, spacious villas - we had a 3 bedroom villa for a family of four, which would easily have slept 6 and 8 at a push. No, we loved everything
Nice rooms, beautiful pools, etc No possibility to print out check-in documents, very unfriendly staff. No reaction on complaints
Key Lime Martini!! I liked our Waiter (Cheryl)@Butterfly restaurant and Bartender@ Tiki (Styphon)... Too much attention to what one can't do!!! Makes a coldness about the place, to be soo nice.
Great! Beautiful accomodations. Nice facility! Odd smell out by beach
We loved our condo, the proximity to the pool and beach, the grounds, and the Tiki Bar!
We stayed there for one night with another couple. We enjoyed it so very much and will be returning. It is more beautiful than we had all expected. Great bang for the buck!
Beautiful property, large rooms, full kitchen, balconies off each bedroom and back porch off living room. Incredible sunset views from beach. Huge, family-friendly pool with exquisite landscaping. Awesome workout facility. Need mats inside back door, the tile floors were very slippery. Housekeeping does not come daily. I would have liked to have the beds made and floors swept daily.
Great Position, and very nice accomodation, beautiful grounds. Nearby, Steak and Lobster restaurant worth a visit, proper American food at reasonable prices Service charges and Taxes jack up the already hefty costs. Beach Bar chaged $5 for a very small fruit juice for the children PLUS 18% service. Kitchen ware not very comprehensive, lack of furniture in lesser bedrooms.
We enjoyed the location of Sombrero hotel and the free use of their boat ramp and trailer parking they offer to guests. The marina is about a 30 minute ride from Sombrero Reef Light. Some of the property appeared to be occupied by extended stay patrons that enjoyed settling their domestic problems at midnight over a few too many drinks. Some nights were less than restfull. We got our money worth from the stay. Not unhappy.
Nice hotel, big rooms, terrasse, pool area, free breakfast offered (which was good), nothing to complain about.
Cleanliness and roominess. Staff was very cordial.
Nothing--dingy overvalued for the money. The rooms are spartan. Was alll night busy noisy a/C. The worst night I ever spent in a motel.
The pool was decent enough, and the room was newly renovated the breakfast was insuffient
I liked the size of the rooms and the kitchen being available , the AC.., daily breakfast... The " privilege fee" that we were charged , the quality of kitchen appliances, the unkind mumbling of the breakfast lady when cleaning after the guests who did not tip , the TV remote hardly working ...I would rather lose the breakfast and privilege fees and pay less next time. Thank you.
We have gone to Sombrero off an on for the last 16 years. This time it seems lacking on maintenance on the rooms. (glass separating from slider door frame--dangerous) Late in the day you want to use the pool to cool off and relax, employees show up with lots and lots of kids, not good if you are paying to relax and swim. Our most disliked factor of the stay was the pool problem. Otherwise it was nice but we found another place that we feel will be suitable for our next stay in the keys.
Fair marina The room had very bad cigarrettes smell....
helpful staff difficult to find
it was a nice place but the parking spaces were limited
The Sombrero staff was courteous and our room was totally clean....wonderfully comfy beds! The only view from our balconies was of other buildings, but this was not an issue for us. We were only in our room when we were not at Fantasy Fest.
Clean and conveniant
Reasonably priced. Close to one of the nicest beaches in the keys: Sombrero Beach. A small table to seat outside (for example to have breakfast)
I like the fact that the hotel was a short ride to the beach.
For a car-trip the hotel is perfectly situated on the middle-island, not too far from Key West. Servieminded personell and fresch room. Comfortable beds and clean bathroom. All good! Remember that taxes of around 12% is added on the roomprice. This is for all hotels in all of us.
Room was neat and clean and smelled "fresh!" Felt very safe and comfortable.
Very friendly and quiet,perfect stop before Key West No facilities,but close to shops and restaurants
It was old Florida. Like it has been since the 1950's, but clean and well-maintained. The kids liked the pool. We liked that it had a fridge and nice area outside to eat.
Easy check in, simple parking, very clean room, and friendly staff. No breakfast.
Very clean, nice room. Very kind staff
The first impression of the motel was the friendliness and helpfulness of the front desk person, Lacey. The room was very nice and comfy. I would also recommend the restaurant/bar down the road, The Hurricane Grille.
clen, comfortable, frriendly staff a/c very noisy, unable to use at nightime
Very friendly and clean.Everything was fantastic! The only small disappointment was the 'private beach' but the beds and pillows very comfortable!
Staff was very helpful and friendly. Marina and beach area were very pleasant and peaceful. Not really, but by calling it a 'Resort', I was comparing it to other resorts we were staying at in Key Largo & Key West, and this one is not as elaborate. A bit misleading in its description.
There is no reception after hours.
Food, beach Check in time and far away to key west
This hotel is good. As a two star hotel, Blackfin Resort is clean and comfortable. The location is great. There are may stores around. And It is also very near the Seven Mile Bridge. It is 1-hour drive from Key west.
it is not so good
A bit funky and very laid-back atmosphere as you would hope for in the Keys. Everyone was very friendly and helpful. Room was extremely quiet and parking could not be more convenient. No.
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It is a nice older hotel. Great location. Very clean. The grounds are very well kept. It has a nice beach area and marina. Everyone was very friendly. Room had a kitchen with a stove microwave, small frig and coffee maker. I would stay here again. Air conditioner was loud. Room could use some remodeling but it was very clean which is most important to me.
Clean Lighting outside the room
Location on west end of Marathon, close to 7 Mile Bridge and Bahia Honda. Less than an hour to Key West. Cute little old motel, rooms small but clean, beautifully landscaped. Close to great restaurants, and the price is definitely right.
The location and the view of the sunset. Our room (room 20) smelled strongly of urine. We asked for assistance, they claimed it was the cleaner they used. They stated they cleaned it with bleach for us. There was little change, and the smell returned. We do appreciate their attempt to correct.
Very close to seafood center of Marathon. Good value for location. Nope. Well just that they need to be a clearer on their "beach" Its really a coral rock bulkhead
It was very expensive for the quality - room not to clean - staff not very nice. The site was also the most horrible in the Keys, in not recommend the city of Marathon in the Keys.
The outside was ok the rooms, were not nice at all.... Did not like the room, it had an uncoftably strong huminity smell and the wall paper was coming off due to the mold between the wall and the paper, also the shower was cloged and very uncoftable to use,
Very clean and well staffed. Nicks and dimed you for activities that are normally included in the "resort fee" at comparable resorts
Nice and quiet place.Staff was great,clean and updated rooms. The lagoon looks awesome on the picture,but in reality is a small pond, not even kids can swim there.This picture is a joke .Room was 250$ which ok,plus 85$ taxes and other fees and on the top 45$ resort fee.(we didnt take any extras).Nobody expect 380$ for one night.
The resort is thoughtfully layed out. The location is great. House keeping service was great. In my 3 day stay, I only ate at the resort. I got the worst food poisoning. I believe it was the Mediterranean platter poolside. I advised the reception desk and they just said they were sorry. No management followed up with me. For that I will not go back.
We upgraded to a Junior Suite when we arrived and were very happy with the room. Layout was great, we had a great view. It was too cold to utilize the pool or any of the outdoor dun stuff. While it deterred us, there were from crazy people laying by the pool in Parkas! Food was great - we only ate the breakfast Buffet Were got there around 8is, we were looking for something light to eat and a couple of drinks. When we sat down we were handed to Alma restaurant menu which is their fine dining restaurant. We were told that they took away the bar menu. Only other thing I noticed was that the gym was way to small. Felt claustrophobic and like they had just shoved every piece of equipmen that they could into this little tiny room.
My family and I absolutely love this resort this is our second year coming here. I can't think of a single thing I would change. The staff is great and everyone is always smiling at Hawks Cay. Would highly recommend this place to anyone looking for a great family vacation.
Everything fun under the sun different zones for different vibes you want to feel tranquility pool for adults only, 24 hour pool for the entire family, kids play zone with pirate slide waterworks, with additional pool, beautiful property, free trams The valet (Dwight) was rude and standoffish. Georgina at the breakfast buffet was straight nasty and just needs to be fired after basically scolding my child, or have additional "training" I think the Dolphins could have done a better job dealing with the guests
Location, scenic, quiet Ageing facility, Wi-Fi coverage
Staff was great and very helpful. We stayed in a marina villa. It was perfect for our family of 5 (3 adult children) plus grandmom! The kitchen was well equipped, full size fridge and dishwasher. There was a washer and dryer in the second bathroom. The men loved the accessibility to fishing/ charters. The women loved the spa. The location of the resort is perfect. We could venture out to Islamorada(20-25 minutes) and get to Key West (1:15-20) too. Marathon is very close and you have access there to gas stations and grocery stores. There were planned activities everyday for all ages, although they usually cost extra. The wifi was very spotty despite having a router in the villa. Room service was a bit rude and unaccommodating. We only ordered once, so maybe it was just one person that left a bad taste. It would have been helpful to have some sponges/dish towels in the kitchen along with a few basics like salt and pepper and coffee filters.
Very clean. Friendly staff.
Great breakfast, restaurant, and lounge. Very clean Everything was great
Marathon provided a base for escaping to Key West and offered the Dolphin Research Center, the Turtle Hospital and it isn't that far from the Everglades. The food in Marathon is exceptional. Every time we went out for lunch or dinner, the establishments met or exceeded our expectations. Great hotel.
Good value for a hotel room in the Keys. Extra money for a suite definitely worth it.
Beautiful lighthouse behind the hotel. Rooms were clean. Staff was friendly. Nice size bathroom with shower head. The pull out sofa had white mold growing on the bottom of it. The room also had a funny smell the first day we were there. I prepaid through Kayak but the hotel tried to charge me the full room rate when I was checking out (over $115 more than I originally paid).
Staff was friendly. Rooms were nice. Bathroom was updated. Free wifi. Pretty much everything was spot on. Not a luxury place but great for the price Couldn't get the wifi to work.
The hotel was terrible, the bathroom was dirty. Te air conditioner didn't work. There was no parking I had to park outside the hotel. I was a terrible experience I will not recommend this hotel to anyone
Very clean quaint old style Florida rooms!! Love the screened in porch to sit and relax on! Will definitely stay again and again! Great tile floors just have to watch any baby walking or crawling
Location was good. It was on the cheaper side for spring break. Well, like they say... You get what you pay for. Pool closes at 10. Rooms looked like a 10x10 cell with converter blocks painted hospital white. Minimal customer service. "Coffee on the dock" was a Themis of coffee that was put out at 7am and empty by 730am. Office doesn't open til 8, so that gave us plenty of time to wait for the refill.
Cute little front porch with a spacious room with two double beds and a refrigerator. Beds were very comfortable and seemed clean. I would definitely stay here again. A little mold in the bathroom shower and a little smell on entry into the room.
Comfortable bed, has kitchen, microwave, fridge WiFi cooking utensils, next to some waterway. Front desk lady dark skin was very nice fast service Tv was small only in one room and first entering room it smells like bleach
waterfront Bad wifi
Not a thing Windows were missing glass, a/c didn't work (and it's the middle of summer!) Animal feces all over the floor. Dirty stained towels. They put us in the wrong room and when we complained they said "oh well, we're completely booked". No housekeeping in 5 days... They refused to give any money back or compensate us in any way. WORST hotel, WORST staff. Ruined our honeymoon!
great size room for the $. housekeeping could have paid a little more attention to the details, like the goo on one of the bedspreads. but other than that it was ok.
Charming old resort hotel with unique architecture, a boat dock area, and pool. Our room had a nice screened porch (Florida room) and a little kitchen area and we were able to park at our door. We were only there one night and didn't use the pool. We were able to brave the highway crossing on foot to have breakfast at a nice little diner.
i liked the facilities provided to us, Kitchen etc was ready to use and the cleanliness of the room WiFi connectivity was horrible.
Spacious place. Prices are very good. Shower head is too LOW!
The charms of their one room cottages and th private feel. The pillows were very uncomfortable
The staff was nice and everything was ready. The fire alarm started to beep at 5am Because it wanted batteries. I could not turn it off.
Nothing Room was way overpriced,! Slept in our clothes in fear of bugs. Big flies and lots of little flies were flying around in the room. Grounds were not kept up. Place is in shambles!!!! Husband got bit by something or a spider. Hated it, will never go back!!!
Room was on the beachView and Boardwalk Courteous and helpful staff We didn't like the matchbox sized shower, really small a/c unit that couldn't cool the room, difficulty with accessing the fridge and freezer due to the opening of the doors being on the opposite side and fridge door wouldn't seal tight. Flat pillows
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Checking out... Too much too type. BED BUGS. BED BUGS. BED BUGS. The unit had a 15% slant to the upper floor. Infested with millipedes. Towels were thin as toliet tissue. Bought my own locally. Coffee pot but no filters. A train wreck.
Nothing we had to leave because we couldn't stay another night.if u are looking for hotel and everything is booked wait another time to go.need to tear it down.don't know how they pass inspection. It is a rat hole.would not upgrade.or money back.wrong pic Hotel was old and run down.hotel charged us a resort fee which it was not. No beach access. Pool is as big as a hot tub. So much chlorine couldn't get in. The room was awful shower tile were loose all most cut my feet. TV was a computer moniter.
The manager was so pleasant. He took the time to be sure we were satisfied, even stopped in to check on us.
Really bad, uncomfortable bed, a leaking in the bathroom, old ac making so much noise over the night and price was too expensive for the Quiality.
I liked the fact a dock and boat ramp was there. We were able to rinse off our kayak fishing gear and clean the fish we caught easily. It was nice to take a quick dip in the pool every evening when we came back from being in the ocean. No internet access even though it was advertised, and no one that could help us get it.
Cute and clean
Was extremely friendly and helpful.
Simple, inexpensive & clean. I don't spend too much time in my room so it met my needs.
Loved the ambiance. Leila was a great host. I was able to get the room I wanted Refrigerator smelled like fish
refrigerator microwave and ice
The whole experience was great from beginning to end.The staff was excellent the room was ok.The location was great close to stores and restaurants. Will stay again. The floor needs to be moped more the door knob to the bath needs to be fixed.
Very friendly staff.
I felt that the managers were very helpful and what they told me about their place was exactly what I got especially Ed.
It is the best value for the money on Marathon Key! Great efficiency cottages, nice setting, outstanding and friendly staff, all for a reasonable price.
free kayak & opportunities to kayak with manatees. the refrigerator didn't work. This stove didn't work. The washer and dryer didn't work.
We did not get the room we reserve via Bookinkg.com, there was none of that kind available even though we paid for it (higher price)
the bed sheets were not clean / used by other guests before
It was conveniently located in the heart of the keys and was fairly quiet and clean.The hotel staff was very nice and happy to help.
Price, location and privacy. Was pleasantly surprised to find it a free standing unit. The mattress in the master bedroom was not comfortable.
Can't beat it for the price, very clean and smelled nice.
It was very clean. The garden area was a nice place to congragate It didn't have any coffee or tissues
Convenient for the Keys if wanting to go to Key West.Good for local beaches and shops/cafes.Very good for sunsets.I was on part vacation and business is photography and my wife has a gift shop & was able to compare goods sold in the area along the Keys. Closely situated to the main road US1 and close buy to small airport, therefore was a bit noisy at times.The main light under the ceiling fan did not work hence the lighting was a little to low.
Very clean room with plenty of space. I found it interesting that guests will be charged for cleaning fees equal to almost one night's stay if they smoke in the hotel; however, the gentleman checking us into the hotel smoked.
bad, bad, bad, bad
large room with kitchen and untensils............quiet no on-site pool
Nothing; It was an horrible staying. The room was unconfortable. On your website the hotel was described as a 4 stars but it is not true.
Clean. Over charged. Had to prove that I was correct, then hesitatingly gave me refund in cash. Wouldn't let me cancel reservation without full payment even though 10 days before arrival. Very coarse to customer.
The owner was super helpful. He gave us coupons for the attractions we were planning to visit, and he gave us a great restaurant recommendation.
On the beach location, use of motorboat, kayaks and pedalloes. On arrival, charging us another $100 on top for taxes.
The boat that comes with the room and the onsite restaurant also the location.
The room and location were great the fact that it included the motor boat was a plus. These are not complaints but suggestions:
Driving motorboats to the riffs
Very cute, old timey-Keys and very tropical and relaxing. Boats included with package. It wasn't until after I booked the reservation that a 15% gratuity was added and the only way to "get out of" the reservation was with a 35.00 cancellation fee. Never told of the 15% fee prior.
Relativel nicely located directly on the beach, easy to find Pretty worn out, not in good shape, not clean at all, sometimes shower, TV and Toilette didn't work
The beach, but the wind was blowing 30 mph from the East the days we were there and we could not use any of the items offered. Our room was under the kitchen that was in operation until 10:00 pm and opened at 7:00 am. Was very noisy. also the fan did not work in the bathroom.
The staff were extremely friendly and accommodating. I would recommend staying here. Keep in mind that this is not a luxery hotel. Families, those seeking relaxation should stay here. I would consider this hotel as "old Florida".
Friendly staff;Great location;Excellent breakfast included;Nice fishing pier;Moody 1950s atmosphere and1950s music;Excellent restaurant menu;Nice waterside sandy esplanade(not really a beach)great for sunbathing and nocturnal stargazing; Use of outboard motorboats available for fishing included in the price;Plenty of pillows;Nice jacuzzi and pool. Rooms(at least ours)urgently need cosmetic surgery,specially the bathroom(rust-stained fixtures and long dead insects on top of the shower enclosure);The AC could barely keep up even if (noisily)working non stop around the clock;Decor dates from the 1950s and appears original;Restaurant menu prices extremely high,at Coral Gables levels(making us avoid eating there);The motel was probably top notch circa 1958 but now looks run down and not in my opinion a $150.00 a night hotel,even with the included features;With a good remodeling and updating it would be a great place again ;At this time I must have reservations about recommending it as not good value for the money(I can get a Hilton on Cocoa Beach for $100 a night at this time of the year
great idea, floating rooms by the pier and beautiful view of the bay near marathon, if you like fun unique places and don't care about luxury it's a great affordable place near key west
Nothing Mosquitoes every where, dirty rooms, no lights in room, dirty all over the room, poor quality service, poor quality tv and out dated, no wifi, no breakfast, towels in very bad condition as well as bed clothings, bugs in bed and in rooms, food stuck on cling lamps, it had missing light bulbs, mildew on ceiling and walls. Terrible stay, I could go on, not even 1 star...
It was convenient and clean (though it had a somewhat strong bleach smell upon checking in). There was no electrical outlet in the bathroom for a hair dryer and the outlet located in the bedroom had no mirror for styling one's hair. Only coffee provided was decaf. Pool was out-of-service upon check in (in July in FL !!).
Location...although restaurants are a few Mile's away No internet available with limited office hours available
location and price and it had a pool no clock in the room. they couldn't find a replacement and we needed to get up early one morning. had our son call to wake us up since the staff doesn't come in until 9 a.m. also no plug in in the bathroom for the blow dryer.
surprisingly the bed and pillows were comfy when I judge a hotel I need 3 workings things. internet, A/C and bedding. the A/C and Bedding worked out just fine but the internet did not work in my room. I had to go outside for me to pick up a signal. and on top of that the internet was SLOW.
actually lost. Room key but guy was there to let is in right away
Cleanliness of the room far exceeded what I have was expecting. My experienced in other major hotel chains as of late have been poor. Everything worked and property was very quite.
Room is large and clean. Water pressure in bathroom is low. No writing desk.
Low price. Easy to find. Room had a fridge and a coffee maker with coffee provided. Advertised free Wi-fi, but we could never connect. Bed was saggy.
GOOD HOTEL AND LOCATION THE STAFF VERY POOR
Liked it all! The facilities were very well taken care of. Room was spotless and beddings smelled right out of the washer and dryer. No
Very clean, large room. Close to things to do, nice central location. Bed wasn't that comfortable
Yes, it reeked of cleaning chemicals; there was so much bleach (or whatever they used) the floor was slippery.
Location Stairs and no view. Having made reservations well in advance, we were disappointed in the room we were put in.
The room was huge and had a great view of the beach. They upgraded us at no charge. This is a good place to stay if you want to pay less than Key West and are wiling to drive to get to the things you want to see.
Awesome location. Friendly staff. Neighbours were annoying, management helped us out though
The size of the room was the only positive thing I could say! The bugs in both beds! The bed sheets were not fresh at all. There were hairs on the sheets and pillow cases that were not ours.
The view, the rooms are cozy and makes you feel at home The beach is not the pretiest, but there is plenty of that.
Location, Location, Location! Beautiful sunrise. The front desk staff was awesome and welcoming. Free parking and close access to other businesses in the area. Restaurant located directly in front of the hotel. Unfortunately, the room had a funky smell to it . We were only staying one night and we dealt with it. The resort fee threw me off as well as I did not see or use any amenities - everyone is charging it whether there are amenities or not.
The rooms were gorgeous little mini cottages that were so comfy and inviting. The small private beach area offers an amazing view and is incredibly relaxing to spend time on in the morning and evening! The termite situation caught me a little off-guard though I realize it couldn't be helped. I just didn't expect the little insects to make themselves at-home on my laptop screen.
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This guest did not leave comments about this hotel.