Capital O Cle

Location

The property is operating with ongoing construction, very unsafe conditions for guests. There is no special or restricted access for construction operations, so guests have to go through live construction with total disregard for safety. Uncomfortable stay due to continuous hammering, with lobby area full of dust. There is no mention about this during the booking process. I really do not understand or believe they are allowed to operate under these conditions. I am sure any inspection would immediately lead to both construction and operation licenses been revoked and suspension of hotel operations. It will be interesting to know what the alcaldía Cuauhtemoc’s Secretaria de Desarrollo Urbano have to say about this.

Reception attention was good

The cleaning personnel stole us money

The staff was very friendly and helpful. The location was very good and easily accessible.

The complete hotel was under major renovations, We should have been notified of this before we booked. The construction started at 8 am. The banging was continuous throughout the day. During my stay i developed some bumps/bites on my neck, shoulders and upper body, I am not allergic to anything it looks like some kind of bug bites. I hope it goes away soon. I live in Cancun so i am used to the heat and it is actually cooler in Mexico City so it isn't a heat rash either.

The hotel is located in good zona.

The hotel has no good atmosfere and and the carpets inside are dirty.