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The room was clean and the cleaning staff was very professional, friendly and courteous The Front Desk staff was short and made me feel like I was bothering them when trying to notify them that our refrigerator was not working properly. We did not get an Ocean Front Room, even though we thought we had booked one. One of the Front desk staff was argumentative regarding this. The room had one Air conditioner unit to cool the efficiency room we stayed in even thoug it was technically 2 separate Bedrooms.
Cheap rate and right on the beach. Staff wasnt that nice. Couldve been more personable or nice.
Leaving Ditry rooms air conditioning leaked.
Worst overnight experience ever. The room wreaked of marijuana. Everything was filthy. There were pubic hairs on the sheets & mold on the floor. We literally did not want to touch anything. If we hadn't driven 10+ hours & already paid in full we would have slept in the car. Thankfully it was for one night until we could check into our other hotel. Do yourself a favor and look elsewhere.
First of all. it is not oceanfront. The entire hotel is sideview of ocean. I could not get a refund. I made reservation for two nights and only was approve refund for one night. I haven't receive my refund as of yet. I should have receive refund for both night, because of false advertising. IT IS NOT OCEANFRONT.
Close to beach and easy to park Elevators were slow slow and slower, cleaning staff wakes you up too early no do not disturb tags to put on door,
The room had excellent views. It was clean and the staff was very friendly. The breakfast buffet was also very good. Our cable was fuzzy and the room could use paint but those are minor issues.
Nothing The bed was line with wool and bathroom tub and sink was stop up
The kids loved the pools The lazy river was cold and dirty
Room needed updating. Pillows were small on beds. Outlets were very old and some even looked to be a hazard. TV was older tube flat screen. Could see in other rooms that some had been updated, but not all. Stove had visible rust on the top. We had 4 women in the room and had to ask for extra bath towels every day. That process usually involved 2 calls to the desk at least an hour or so apart.
Layout of the suite was fantastic
The location, comfortable, great price The lazy river was to cold and a little dirty
Service was great, attendants all friendly, room clean/comfortable. Breakfast was good, as would be expected. The jetted tub was very nice at the end of the day. was charged a nominal purposeless resort fee, it was winter, few guests and the temps were in the 30's...it was only $4.
The breakfast was wonderful. The beds were comfortable. The office staff was very friendly. even though you had to cross the street to go to the indoor pool, we had a great time.
We loved the helpful gentleman who assisted us at the front counter, how close the hotel was to the beach and other attractions, the fact that the suite had all sorts of extras such as plates & a full refrigerator, etc. Although we did not get to indulge, a full breakfast was offered and we wish we would have gone. We didn't like the fact that housekeeping ignored our "do not disturb" sign and woke us up at 9 after we didn't check in until after 2am. The air conditioning unit in the front room of the suite didn't work so it was extra hot at all times. Only one of our two bedside table lamps had a working switch so we had to keep unscrewing it and then moving it to the other one to control the second lamp. The air conditioning in the bedroom was motion activated so it would turn off while we were asleep. (making the room very warm)
The Manager was on site and avaliable, he addressed our needs and was very friendly. The included breakfast was hot and good. The facility was clean and welcoming. Mantaince people were always around and helpful. No elevator in one building.
Close to local restaurants and stores.
The hotel staff were very friendly and the cleaning ladies did a great job. Our room was right beside the street and there was a lot of traffic.
2 rooms with 2 beds 2 separate flat screens large bathroom 2 separate patios to sit. Very spacious. Not far from strip either.
Staff were friendly and helpful. Room was clean.
We liked the price, the clean rooms, friendly and helpful staff.
well, the hotel is okay for what you paying..do not expect fency nice room, it´s okay if you only need sth to stay.save money.you need to cross the street and then you are already at the beach.so it´s pretty good. it looks from the outside like a old dirty motel, but the rooms are okay.
The hotel staff was accomodating. Minimal noise. Pool was dirty andI could not swim. No hot tub. There was no ice machine but the hotel gave us a bag of ice. Shower was so low my husband and I had to duck under to shampoo our hair. No coffee maker.Hotel manager asked if we were married. ( We are in our 50"s)
clean comfortable room, friendly staff, close to beach
Close to the beach, affordable, and friendly staff shampoos and soaps were not included.
We were impressed by the motel. the price that we paid scared us a little, but we were pleasantly surprised. No ice machine, or snack machine, although you could buy ice from the front desk.
Nothing!!!! First of all that wasn't the hotel they send us to they put us in another hotel that was worst and it was dirt ....for the price that my husband was paying they should of put us in the hotel that picture above.....when we wanted to go to that hotel the one that has the picture above they said it was full ..they didn't do anything to make us feel comfortable so we left and ask for a refund ...I refuse to go to the one they send me at ...I think they should of gotten us something instead of saying no problem ......so beware on which bulding they put you since they don't tell you ...
Walk out door to beach, pools Broken front door, real bad room odor
Descent price. I was run down. So many things needed fixing and it was like nobody cared. The room was nasty. We were booked for three nights but left after the first. It is nothing like the pictures. On a shelf in the room there was what appeared to be rat turds. They had just cleaned the room. This place was not for me and my family.
A fair amount of parking available. Asked for early check-in and wasn't able to check in till after the latest check-in time. Also was asked to pay more at check-in for "more taxes." The staff was a bit rude. Paid for an ocean view and was placed in the motel portion across the street from the ocean with no views. The room was filthy with water all over the kitchen floor and dirt in the beds. The bathroom mirror was covered with mold in the upper left corner. New toilet paper was not left for our use. Mold and water damage were apparent in the closet. Dirty linens were left outside of our door from check-in till check-out. We asked for one bed but were placed in a room with two beds. One of the beds was broken in the middle of the box spring and the headboard of the second bed was broken off and had fallen behind the bed.
The view was amazing from the surf building! Stairwells and elevator were very dirty. Rooms need some updating. Rooms were not cleaned properly.
the room was out dated and nothing like the pictures
No parking , kids running and yelling in the hallways . Loud music , drinking and foul language at the pool , decks and balconies. We had to switch rooms because it was just nasty and with a small child we didn't feel safe staying there . Please find a different place to stay . Don't waste your money !!!! DONT WASTE YOUR MONEY!!!
We liked the location When we arrived, there was a line out the door. People trying to check in and only two women working the desk, a third woman later joined them. People had been through the line several times, rooms were not ready, we'd hat appeared to be the msnager. Sat in an office and appeared clueless. There Was A Sense Of Anger IN THE CHECK IN line. Elevators are way too slow, had to wait up to five minutes for elevator and sometimes it never came so we took the stairs. Maintenance was working, loudly outside our room at 7am one morning, woke us up.We used part of our stay looking at other places to stay.
The pools and closeness to beach nice. Old buildings not updated some areas in bad shape. Not enough signage to direct you. No security, people smoking where they should not be.
The price was good but you get what you pay for. Rooms were outdated and run down. Room was nasty and had Mold on top of shower. no vending machines worked. Parking for guest was very hard to find. Had to ride around for long periods of time in hopes someone would leave and get there spot. I traveled with an elderly person on oxygen. No guest carts available had to carry all tanks by hand to room on 11th floor. Asked for help but no one at the desk seemed to care.
It was a room This is a disgusting ghetto hotel. The Marriott was only 30 dollars more book there and actually stay in a room worth sleeping in. The room looked nothing like a single picture they had online and there were cockroaches as big as a mouse running around the hotel. It was the worst, trust me it is not worth it.
The room was excellent with an indescriable view. the staff was helpful and always ready to help. we would love to come again.
I really enjoyed the ocean views,as well as the very close beach access. The staff at paradise resort were very friendly and accommodating. The only thing I didn't like was the hotel restaurant was only open during daytime hours.
Everything was great!!!
I like the rooms and the facility. Parking was a bit challenging, but overall it was OK
It was greate!
Nice place very clean and affordable, at least this time of year. I can't comment on how it would be during peak tourist season.
The hotel has a very nice pool area that is easily accessible, and beach access just outside. Staff were very helpful. Breakfast was ok, but nothing special and quite crowded. Elevators were very, very slow.
Everything was great!
The convenience of walking right out onto the beach from the hotel. The staff were welcoming and very helpful. This a great hotel for families on vacation in Myrtle Beach. Breakfast was included with our hotel package. The choices did change on a daily basis. My only complaint about the breakfast was that the eggs were a strange consistency which made me think that they weren't fresh.
Beachfront. Great view. Fresh baked cookies at 4pm. Pools are great for kids. Very clean and friendly staff. The only thing we didn't like was the room wasn't ready and that seemed common. It was also disappointing that we couldn't bring the bags in and keep in the back until rooms were ready. The mgr made that call.
The staff was friendly. Its in a very good beach front location. It was said to be remodeled a year ago but needed several small repairs. The Manager was overwhelmed. She didnt have the respect of the staff. She seemed agitated in front of guest.
Nothing there to like it. Picture you see online it's different from actual hotel. Room look like ghetto type room has cockroach filled trash on walk away to room. Worst ocean front hotel. I have never seen this type hotel.
Nothing The whole establishment suck. Never ever will I stay in this Hotel again if I visit Myrtle Beach!!!!
i loved the room it was very clean and very comfy ocean view as well I could not have asked for more I loved it will be back again no complaints
Nothing it was sickening and the staff was either high, extremely rude, or just down right nasty. Well I can't say I liked anything. We got there early, was told our room would be ready in an hour. We had 2 small children with us and my girl was sick. Go back up to check on the room no room, wait till check in no room still, wait another hour no room, wait another hour no room. After the 5th trip and 2 hours past check in time along withe 20+ other angry guest we said screw it. The hotel was in worse shape than a trailer park... We booked another hotel and I'm now going through a dispute with the bank to get my money back. The hotel looked nothing as pictured by the way.
Location to beach was nice. After a long day site seeing we were ready for a good nights sleep but when we returned we found the room was not serviced. When I asked why they told me it was because I didn't give them permission. There was not tag to hang on the door, I was never asked if I give them permission to clean the room etc. So now we have no towels, soap, etc. for the next day.
The beach. The room and the hotel was not that great.dirty looking!
It was close to the beach, the rooms looked new even though the outside looked old, housekeeping was very nice and accommodating. Having the mini fridge, microwave and nearby ice machine made everything very convenient . The room was very small, but nice. The ladies at the front desk weren't very helpful or nice. Didn't have a private balcony and couldn't see the ocean from my room.
Nothing Floors were so dirty that you couldn't walk barefoot. It was so bad I took the ONE towel we had in the bathroom to wipe the floors down and the towel was black. Stuff from the ceiling had fallen all over the bed, when I asked them to come clean it or give us another room she had the worse attitude. Said she would come and never did. Needed up cancelling our second night it was so bad and had to stand at the reception desk over and hour trying to get my money back for the second night. While I was standing there other people were constantly coming up to complain, one lady said her and her daughters had to stay on the balcony most of the night because they kept getting bit by bugs. Another one found a dead rat under the bed in her room. People were calling and asking for towels, when the front desk ignored them they came down and asked for towels, they took their room number and said housekeeping would bring them. When they walked away the employees were saying to each other how the last shift didn't wash any towels the day before so they didn't have any to give people. This wa any far the WORST hotel ever. The pictures look nice, it is a dump. Please do not take your family there.
I liked almost everything about this hotel. The rooms were nice, on the beach, everyone was nice, and overall a good place to stay. I didn't like that the maid that we had didn't change our sheets on the bed our entire stay.The kids had got sand in them and so it felt gritty every night.
Right on the beach, new remodeled rooms, staff was overall pretty friendly. It was a nice little hotel if you were just going to be out and about all day. House keeping was lousy and never cleaned my room the whole week I was there. Whenever I saw them they were just standing around!
It was filthy dirty. Inside and out. Pool was green. We did not stay and they told us there we no refunds.
This guest did not leave comments about this hotel.
No one at the front desk . And someone outside won'ting to collect cash
Close access to the beach Hot water pressure and problems with plumbing
The office lady was so lovely!!! Pool closed :( and dirty
Nothing . Very dirty , not satisfied Everything ,
It's location The noise coming from other guest and the dirty pool
Short walk to the beach. Lights in the bathroom didn't work. Plastic under the bed sheets. Overall cleanliness and condition. Soap bars were more wax than soap.
NOTHING!!! Our room was horrid. The curtains did not cover all of the windows, the comforters had stains and when we took those off the bed, there were bugs. There was also a hole right next to the door lock so anybody could get in. I did not feel safe! No refund
I loved how close we was to the beach, and for how much we paid it was well worth it. I didnt like how the people around us played loud music, if they would have a little more rules just so everyone could enjoy their stay.
We didn't stay because the rooms were so bad. Smelled like someone smoked a pound of drugs In the room. I had to pay 180. To not even stay at there hotel. People selling drugs everywhere. Room when we saw it we turned around and went right back to the lobby. And then I was told I still had to pay 180. To not even stay at there hotel. Between very unclean rooms and drugs and needles laying in the parking lot I would not let my worst enemy stay at this hotel.