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3 locations in Naples
Filters
Reviews
2.0 Poor
May 2024
2.0 Poor
Nov 2022
2.0 Poor
Sept 2019
Cons:
Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.6.4 Okay
May 2018
Cons:
Waiting time for picking up the car6.0 Okay
May 2018
Pros:
I liked the staff at Hertz very attentive and explained everything.Cons:
The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.2.0 Poor
May 2018
Pros:
NothingCons:
I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!3 locations in Naples
3 locations in Naples
Filters
Reviews
8.0 Very Good
Jul 2019
Pros:
The two guys were really helpful. The best I've ever seen at a car rental desk. The woman was extremely disrespectful, with me and especially with other customers. She should not work with people. Not a good advertising for the company2.8 Poor
Jun 2019
Cons:
Unfortunately, Avis gave us a different category car. Instead of having a convertible Fiat 500, we received a standard Fiat 500. Given that we booked and fully paid a convertible one at a higher price than the standard one on 28.04 to make sure we h3.6 Poor
Jul 2018
Cons:
Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.2.0 Poor
Oct 2015
Pros:
The people did a quick check on the vehicle and processed the return quickly.Cons:
We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.2 locations in Naples
3 locations in Naples
Filters
Reviews
6.8 Okay
Jan 2020
Cons:
This was my second attempt at a rental from Budget. The first car that I reserved was not available for pickup at the time of the booking, which delayed my travel by a day.8.0 Very Good
Oct 2019
Pros:
Friendly staff. Explained everything well and in a timely manner.6.0 Okay
May 2019
Pros:
Staff was great, car was good working order and exactly what we asked forCons:
We returned the car 50 minutes after our allotted time (2:50pm instead of 2:00pm) because of unexpected traffic and we were charged an additional 100$ for an entire day. The staff says it’s automatic charge past 15 minutes in the computer. We are very upset.7.6 Good
Aug 2017
Pros:
The car was almost brand new and was very nice.Cons:
However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.5.6 Fair
Jun 2017
Cons:
The VW Up is a car with transmission issues as I found out by driving it up that Almalfi Coast roads and then by Googling it. An automatic that stalls and does not kick into gear especially in 2nd is scary uphill and on an autoroute. You should eliminate the car from your fleet. The pick up and drop off don't have much space and it was stressful. Then again Naples is a hectic and stressful city. I don't feel like I got a fair deal because of the fear of not being able to accelerate and count on the car to actually move especially in a place with so many very aggressive drivers.2.4 Poor
Jun 2017
Pros:
Nothing - when I finally got to leave the car at the rental place.Cons:
No signs, employees could not be distinguished from the people on the street - no badges, shirts. Instructions inadequate - you don't drop off at the budget office, you drop off on the other corner of the building which can take up to 30 mins to get to by car because it's Napoli. Then, the process jumped from $268 (which was on the form at check in, and in line with what was promised on kayak) to 298 €!! That's $340. And kayak has no customer support and budget won't address this problem so I guess I will issue a charge back with my credit card company.3 locations in Naples
Filters
Reviews
4.0 Mediocre
Aug 2020
Pros:
One of the men was helpful, the other one was rudeCons:
I reserved on Kayak a car that showed a sedan and it was for 5 people and 2 luggages. I received a Fiat Panda Only one luggage fit and 5 midgets would have fit maybe...10.0 Wonderful
May 2019
Pros:
Staff was very accommodating...gabe me multiple cae options.4.0 Mediocre
Oct 2018
Pros:
Great rate for the carCons:
Service was terrible. We waited almost 2hrs in line to pickup the car.2 locations in Naples
Filters
Reviews
2.0 Poor
Nov 2023
4.0 Mediocre
Jul 2022
8.0 Very Good
Jun 2022
6.4 Okay
Oct 2019
Cons:
I made a reservation for a Ford focus or similar sized vehicle. Sixt only had a Jeep Renegade available for me - a full sized SUV. I was driving on the Amalfi Coast thr next ř days and purposely booked with them to get a smaller vehicle when navigating the small roads there. I was told take it or leave it when I arrived at the check in counter9.2 Wonderful
Jul 2019
Pros:
The staff at drop off were good and the process was simple.Cons:
I processed my car rental to start at the Naples airport as we were flying in that morning. My reservation said pick up at airport, but the address was to the Naples train station. It was surmised that the car I requested was not at the airport just the train station. I ended up taking a taxi (5No locations in Naples
Locations in Naples
Filters
Reviews
2.0 Poor
Sept 2023
2.0 Poor
Sept 2023
8.0 Very Good
Aug 2023
2.0 Poor
Aug 2023
4.0 Mediocre
Jul 2023
2.0 Poor
Mar 2023
3 locations in Naples
Filters
Reviews
2.0 Poor
Jun 2018
Pros:
We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...Cons:
Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!6.0 Okay
Dec 2016
Cons:
Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.3 locations in Naples
One location in Naples
2 locations in Naples
Most popular agency | Sixt |
---|---|
Most popular model | BMW X4 |
Average price | £82/day |
Good deal | £80/day |
On average, hiring a BMW car in Naples costs £82 per day.
You can hire BMW 2 Series Active Tourer, BMW X4 and BMW X5 in Naples.
Car hire companies in Naples that rent BMW cars include Europcar, NOLEGGIARE and Sixt.
Hiring a BMW X4 car in Naples costs, on average, £85 per day.
Hiring a BMW 2 Series Active Tourer car in Naples costs, on average, £64 per day.
Hiring a BMW X5 car in Naples costs, on average, £85 per day.
In the past 2 weeks, the cheapest BMW car hire model to rent in Naples was the BMW X5 (£60/day), followed by BMW 2 Series Active Tourer (£22/day) and BMW X4 (£18/day).
The BMW X4 is the most frequently booked BMW car hire in Naples.
On average, hiring a BMW car in Naples costs £572 per week (£82 per day).