Reviews for National in Mexico City
- All reviews 100%
29 Nov 2017
No car available..despite reserving months in advance
Cons: The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.
21 Nov 2017
Reservation canceled due to overbooking
Cons: They overbooked themselves and canceled my reservation.
18 Jul 2017
Pros: I didn't like it
Cons: The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.
22 Jun 2017
Reserved child seats weren't available
Pros: Price was supposed to be great
Cons: Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.