Pros: First of all, they did not have a car for us, that we reserved. So we had to go to a different hertz across town and get one there at an incredibly inflated cost. More than twice as much. Second of all, the car they gave us, was quite possibly the worst car I have ever driven in my life. A really unsafe and insecure car. Third, when I returned the car, the agent refused to call me a cab and told me I had to walk to the airport to find one. It was an expensive and awful rental experience. I will never rent from them again. Honestly I feel completely ripped off of $1200, when it was supposed to be $500. So so so disappointed. I will also be writing a letter to hertz about this, as I feel scammed and honestly felt unsafe in the car.
Cons: the insurance prices
Cons: No car was available even with my reservation
Cons: The price provided by Hotwire had nothing to do with the price given by the car rental company so I did not end up renting the car through the chosen company
No available cars
Cons: I rented a car with a B class, but when I arrived they told me that they didn’t have that size and there were only two kinds left with a high price.
Once I get to rental office my price was 5 times higher!!
Cons: Online price is way off!!!!
Pros: The fact that it is a recognised brand
Cons: No one knew where the Hertz kiosk was. No signs to direct you. No sign on the pickup van or where you needed to be to get picked up. Not user friendly
Pros: Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.
overcharged us, Terrible service, junky tiny car
Pros: The return went pretty well and shuttle left on time.
Cons: They reserve it as one price and then they never have the car and then charged us more money for a far smaller car than what we reserved for. They wouldn't allow us to waive the insurance even though I had a printed letter from my insurance and I agreed to a large deposit. I'll never rent here again.
Would not honor rental cost - poor service
Cons: We arrived within the 2 hour pickup window clearly stated on the customer rental agreement. However, both the sales rep (and the manager) would not recognize our rate and were pushing us to pay $240 more for the 1 day rental. When we refused, they started bargaining - reducing it to $120 USD, then $85 as their "final offer." As a global brand, we expected Hertz to maintain it's quality - no matter its location. We were hoping to avoid such bad experiences like this by going with your company. We ended up just canceling the car for the day -- missing all the activities we already planned and booked for the day (losing that money and our valuable vacation time).
Pros: The car was ok.
Cons: Hertz staff are quite unprofessional, disrespectful and uninformed. Besides charging me almost twice as much due to out-of-the-blue fees (including "hotel fees," and a supposed sales tax of 64%, which was further taxed at the end), when I requested to talk with the manager, the sales person said he was needed at some other location, which was evidently false as I could confirm when I said I could wait. The manager refused to talk with us, notwithstanding the fact that he was there the whole time. By the time we left having paid an excess of 40 dollars, the office was crowded with upset customers who Hertz staff were ignoring.
No reservation found in their system
Pros: They didn't find my reservation and wanted to charge me some Absurd amount per day for the rental so I went to another company.
Cons: They were not able to find my reservation. So I used another company with better rates.
Other suppliers in Mexico City scored
- 3.6/10 Alamo car hire in Mexico City
- 3.9/10 Budget car hire in Mexico City
- 3.0/10 Dollar car hire in Mexico City
- 4.0/10 National car hire in Mexico City
- 3.5/10 Thrifty car hire in Mexico City
- 4.4/10 Europcar car hire in Mexico City
- 3.6/10 Payless car hire in Mexico City
- 3.5/10 Ace car hire in Mexico City
- 3.7/10 E-Z Rent-A-Car car hire in Mexico City
Where can I find Hertz hire cars in Mexico City?
AddressLeibnitz 100 Local 11
|Monday||08:00 - 20:00|
|Tuesday||08:00 - 20:00|
|Wednesday||08:00 - 20:00|
|Thursday||08:00 - 20:00|
|Friday||08:00 - 20:00|
|Saturday||08:00 - 15:00|
|Sunday||08:00 - 15:00|
Phone0180 0709 5000
Top tips for hiring a car from Hertz in Mexico City
- 25% of our users found a car hire from Hertz in Mexico City for £11 or less
- Book your car hire from Mexico City in Hertz at least 1 day before your trip in order to get a below-average price
- Economy car hires from Hertz in Mexico City are around 79% cheaper than other car types, on average