Overview

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DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street, New York, NY 10001, United States
+1 212 564 0994

£102+

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Rates

Overall guest ratings

7.6/10 Good
Based on 2,947 reviews
See all reviews

Review highlights

  • 9.5
  • 8.9
  • 5.1
  • 4.5

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    The DoubleTree by Hilton Hotel New York City - Chelsea welcomes you with a peaceful ambiance after a busy day of sightseeing or business. Our location in Chelsea, a secluded residential neighborhood featuring eclectic shops, restaurants and galleries, makes this property a convenient midtown Manhattan hotel Walk from our DoubleTree by Hilton Hotel to New York City landmarks, such as Penn Station, Madison Square Garden, the Jacob K. Javits Convention Center, the Empire State Building, and the Broadway Theater District, as well as many other midtown Manhattan attractions. The hotel’s close proximity to Fifth Avenue designer boutiques, Central Park trails and landmarks, world-renowned museums, and performing arts venues gives you more time to explore the city. If you’re here on business, the Financial District, Wall Street, and major corporations can be quickly accessed by foot, taxi, or subway Our 26-story hotel features a sleek, modern design in a warm color palette. Retreat from the vibrant city to rest and relax in a guest room or junior suite. Rely on the business center for the support services you need when away from your office. Savor American cuisine or sip a cocktail at Chelton’s Bar and Grill before going to a Broadway show or a Madison Square Garden event. Maintain your exercise routine in our fully equipped fitness center The DoubleTree by Hilton Hotel New York City - Chelsea offers a tranquil retreat in the heart of midtown Manhattan

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    Amenities

    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Cribs available
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wi-Fi
    • Meeting/Banquet facilities
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 2,947 reviews
    • 9.5 "Terrific location."
    • 8.9 "Food is delicious."
    • 8.5 "Great service."
    • 7.1 "Internet works."
    • 6.9 "Average cleanliness."
    • 5.1 "Rooms are ok."
    • 4.5 "Not very comfortable."
    • 3.6 "Wellness & sports facilities were not very nice."
    • 3.1 "Terrible amenities."
    • 2.8 "Horrible vibe."
    View all review categories

    Overall rating

    7.7 Good
    Based on 1,296 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Food is delicious."
      9.8 "Yummy desserts, said 98%."
      8.5 "85% were happy with the price."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.2 "Internet works."
      9.8 "98% thought it was a great value."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      2.4 "76% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.5 "65% didn't like the fitness area."
    • 3.1 "Horrible vibe."
      1.5 "For 85%, the lobby entrance was sub-standard."
      3.8 "62% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.5 "For 85%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.5 Good
    Based on 854 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Great parking, according to 71%."
    • 8.8 "Food is delicious."
      9.8 "Yummy desserts, said 98%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.0 "Good cleanliness."
      7.7 "77% thought it was clean."
    • 6.4 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      1.3 "87% said rooms were small."
      4.9 "51% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      4.9 "51% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
      3.9 "For 61%, the rooms looked old."
      1.2 "88% were disappointed with the minibar."
      1.7 "83% were unsatisfied with the kitchenette."
    • 4.0 "Not very comfortable."
      1.3 "87% said rooms were small."
      4.2 "58% thought it was too noisy."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 3.1 "Horrible vibe."
      1.6 "For 84%, the lobby entrance was sub-standard."
      3.8 "62% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 324 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 9.1 "Food is to die for."
      9.8 "Yummy desserts, said 98%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.0 "Good cleanliness."
      7.5 "75% thought it was clean."
    • 6.9 "Internet is average."
    • 6.1 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.7 "53% thought it was too noisy."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.2 "68% didn't like the fitness area."
    • 3.1 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.1 "For 89%, the lobby entrance was sub-standard."
    • 2.8 "Horrible vibe."
      1.1 "For 89%, the lobby entrance was sub-standard."
      4.2 "58% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 471 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "Near to public transport, according to 97%."
    • 9.1 "Food is to die for."
      9.8 "Yummy desserts, said 98%."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.2 "Internet works."
      9.8 "98% thought it was a great value."
    • 6.8 "Average value."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 4.8 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.2 "58% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 4.6 "Rooms are not good."
      2.3 "77% said rooms were small."
      4.0 "60% complained about the bathroom."
      2.2 "Air conditioning was criticized by 78%."
      3.6 "64% said the bathroom was dirty."
      2.2 "78% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.0 "For 90%, the lobby entrance was sub-standard."
    • 2.3 "Horrible vibe."
      1.0 "For 90%, the lobby entrance was sub-standard."
      3.7 "63% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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