Overview

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DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street, New York, NY 10001, United States
+1 212 564 0994

£178+

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Rates

Overall guest ratings

7.7/10 Good
Based on 3,031 reviews
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Review highlights

  • 9.5
  • 9.1
  • 5.1
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    The DoubleTree by Hilton Hotel New York City - Chelsea welcomes you with a peaceful ambiance after a busy day of sightseeing or business. Our location in Chelsea, a secluded residential neighborhood featuring eclectic shops, restaurants and galleries, makes this property a convenient midtown Manhattan hotel Walk from our DoubleTree by Hilton Hotel to New York City landmarks, such as Penn Station, Madison Square Garden, the Jacob K. Javits Convention Center, the Empire State Building, and the Broadway Theater District, as well as many other midtown Manhattan attractions. The hotel’s close proximity to Fifth Avenue designer boutiques, Central Park trails and landmarks, world-renowned museums, and performing arts venues gives you more time to explore the city. If you’re here on business, the Financial District, Wall Street, and major corporations can be quickly accessed by foot, taxi, or subway Our 26-story hotel features a sleek, modern design in a warm color palette. Retreat from the vibrant city to rest and relax in a guest room or junior suite. Rely on the business center for the support services you need when away from your office. Savor American cuisine or sip a cocktail at Chelton’s Bar and Grill before going to a Broadway show or a Madison Square Garden event. Maintain your exercise routine in our fully equipped fitness center The DoubleTree by Hilton Hotel New York City - Chelsea offers a tranquil retreat in the heart of midtown Manhattan

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    Amenities

    • Wi-Fi
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Cribs available
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
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    Map

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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 3,031 reviews
    • 9.5 "Terrific location."
    • 9.1 "Food is to die for."
    • 8.5 "Great service."
    • 7.0 "Internet works."
    • 6.9 "Average cleanliness."
    • 5.1 "Rooms are ok."
    • 4.4 "Not very comfortable."
    • 3.9 "Vibe wasn't good."
    • 2.9 "Terrible amenities."
    • 2.2 "Disappointing wellness & sports facilities."
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    Overall rating

    7.9 Good
    Based on 1,394 reviews
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      8.0 "Great parking, according to 80%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Food is delicious."
      9.9 "Yummy desserts, said 99%."
      8.2 "82% were happy with the price."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.2 "Internet works."
      9.8 "98% thought it was a great value."
    • 7.1 "Good cleanliness."
      7.2 "72% thought it was clean."
    • 6.1 "Breakfast is mediocre."
    • 4.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.7 "53% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
      1.8 "82% criticized the small bathroom."
    • 3.7 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      1.2 "For 88%, the lobby entrance was sub-standard."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      1.2 "For 88%, the lobby entrance was sub-standard."
      0.6 "94% didn't like the architecture."
      1.3 "87% thought the facilities needed updating."
    • 2.5 "Disappointing wellness & sports facilities."
      2.1 "79% didn't like the fitness area."
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    Overall rating

    7.4 Good
    Based on 878 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      8.1 "Great parking, according to 81%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Food is to die for."
      9.9 "Yummy desserts, said 99%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 7.0 "Good cleanliness."
    • 6.5 "Internet is average."
    • 6.1 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.4 "56% complained about the bathroom."
      0.2 "98% were disappointed with the minibar."
      2.5 "75% thought they were poorly maintained."
      3.2 "For 68%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      4.0 "60% were unsatisfied with the kitchenette."
      4.8 "52% said the bathroom was dirty."
    • 4.2 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
    • 3.7 "Not very comfortable."
      1.1 "89% said rooms were small."
      4.8 "52% thought it was too noisy."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.8 "For 82%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    Based on 242 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 9.2 "Food is to die for."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.3 "High value."
      9.5 "95% thought it was a great value."
    • 7.0 "Good cleanliness."
      7.0 "70% said rooms were clean."
      7.1 "71% thought it was clean."
    • 6.9 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      1.9 "81% said rooms were small."
    • 4.0 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.7 Good
    Based on 515 reviews
    • 9.7 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
    • 9.2 "Food is to die for."
      9.9 "Yummy desserts, said 99%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.1 "Internet works."
      9.8 "98% thought it was a great value."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.1 "Average comfort."
    • 3.6 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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