Overview

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Fairfield Inn and Suites by Marriott New York Manhattan Chelsea
Best Terrace

116 West 28th Street, New York, NY 10001, United States
+1 212 206 0998

£161+

Overall guest ratings

8.2/10 Excellent
Based on 1,507 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.1
  • 5.4

Good to know

  • Nice building
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Your NYC adventure begins here at the Fairfield Inn & Suites New York Manhattan/Chelsea! Our award-winning hotel showcases an outstanding location in the Flower District, just a few steps away from Penn Station. Great attractions like Chelsea Piers, Empire State Building, High Line, Metropolitan Pavilion and Herald Square are easily within reach. Comfortably appointed hotel rooms and suites feature free Wi-Fi, plush bedding, and well-lit work desks. Begin your morning here in NYC with our free hot buffet breakfast before exploring Chelsea or wandering through famous Central Park. Other hotel amenities include a fully-equipped fitness center and a full-service business center. It's our location that really sets us apart; with Penn Station and several subway lines within walking distance, NYC is yours to discover. At the Fairfield Inn & Suites Chelsea, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.®

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    Marriott V2

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,507 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.1 "Very good internet connection."
      9.6 "96% thought it was a great value."
    • 7.8 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.6 "Good amenities."
      7.5 "75% thought the building was wonderful."
      10.0 "100% loved the terrace."
      8.2 "82% found the grounds to be nice."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.2 "For only 62%, the bathroom was ok."
      5.2 "Only 52% said the rooms were modern."
      6.8 "Only 68% thought the shower was ok."
    • 4.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      4.8 "52% criticized the small bathroom."
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    Overall rating

    8.4 Excellent
    Based on 648 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.1 "Very good internet connection."
      9.6 "96% thought it was a great value."
    • 7.3 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.2 "Good amenities."
      7.1 "71% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 6.5 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.3 "For only 63%, the bathroom was ok."
      5.5 "Only 55% said the rooms were modern."
    • 6.0 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
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    Overall rating

    8.2 Excellent
    Based on 678 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.0 "Very good internet connection."
    • 7.8 "Good amenities."
      7.7 "77% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 4.2 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.6 "84% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      3.9 "61% criticized the small bathroom."
      4.0 "60% were disappointed with the minibar."
    • 3.4 "Not very comfortable."
      1.2 "88% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
      3.9 "61% criticized the small bathroom."
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    Overall rating

    7.8 Good
    Based on 45 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 7.9 "High value."
    • 7.5 "Good cleanliness."
    • 5.5 "Rooms are ok."
    • 4.5 "Not very comfortable."
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    Overall rating

    7.8 Good
    Based on 135 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.6 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 5.4 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.5 "Not very comfortable."
      1.9 "81% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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