Overview

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The Mansfield Hotel

12 West 44th Street, New York, NY 10036, United States
+1 212 277 8700

£129+

Overall guest ratings

7.0/10 Good
Based on 1,839 reviews

Review highlights

  • 9.6
  • 7.9
  • 4.9
  • 4.8

Nearby

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    About

    Ornate, historic, former private club 1 block east of Broadway theaters; about 2 blocks from Grand Central Station and Times Square.

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    Expedia

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Laundry service
    • Meeting/Banquet facilities
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Room service
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 1,839 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      9.7 "City centre within easy reach, said 97%."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Great parking, according to 94%."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      8.0 "80% found the restaurant service to be one of the best."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 6.3 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was luxurious."
    • 4.9 "Breakfast is below average."
      4.2 "58% said the breakfast was too expensive."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.9 "Air conditioning was criticized by 91%."
      1.8 "82% criticized the small bathroom."
      3.6 "64% found problems with the furniture."
      3.5 "For 65%, the rooms looked old."
      2.1 "79% were disappointed with the minibar."
      1.9 "81% thought the tv was sub-standard."
      2.3 "77% were unhappy with the view."
      0.8 "92% were unsatisfied with the kitchenette."
    • 2.7 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      1.8 "82% criticized the small bathroom."
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    Overall rating

    7.2 Good
    Based on 1,066 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      9.1 "91% liked the proximity to shopping."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.5 "Wellness & sports facilities were not very nice."
      4.1 "59% didn't like the fitness area."
    • 3.6 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.3 "57% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.9 "Air conditioning was criticized by 91%."
      2.3 "77% criticized the small bathroom."
      3.2 "For 68%, the rooms looked old."
      3.5 "65% found problems with the furniture."
      2.3 "77% were unhappy with the view."
      2.0 "80% were disappointed with the minibar."
    • 2.7 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      2.3 "77% criticized the small bathroom."
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    Overall rating

    7.0 Good
    Based on 294 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Vibe was decent."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.5 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      1.5 "85% criticized the small bathroom."
      3.0 "For 70%, the rooms looked old."
      3.4 "66% found problems with the furniture."
    • 2.6 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      1.5 "85% criticized the small bathroom."
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    Overall rating

    6.8 Good
    Based on 202 reviews
    • 9.6 "Terrific location."
    • 8.4 "Bar is amazing."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.7 "Vibe was decent."
    • 4.2 "Internet is poor."
      4.9 "51% thought it was overpriced."
    • 3.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      2.0 "80% criticized the small bathroom."
      4.1 "59% found problems with the furniture."
      3.2 "For 68%, the rooms looked old."
    • 2.5 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      2.0 "80% criticized the small bathroom."
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    Overall rating

    6.9 Good
    Based on 275 reviews
    • 9.7 "Terrific location."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.1 "Vibe was decent."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.0 "Air conditioning was criticized by 90%."
      1.9 "81% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
      3.7 "63% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
    • 3.3 "Not very comfortable."
      1.6 "84% said rooms were small."
      2.1 "79% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
      1.7 "83% criticized the small bathroom."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

    Recent reviews

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    room was small
    instead of the queen bed
    old world feel
    great location
    little dark
    small and the bathroom
    staff were helpful
    time square
    location old world
    free wifi
    espresso machine
    inconsistent staff
    old and sagging
    midtown location
    window units
    tiny and dark
    loud window
    wifi in rooms
    room available lobby
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