Niagara Falls Motels

The sliding glass door opened. False advertising. No restaurant or bar - advertised but was told it was seasonal Front desk staff rude Wifi - only available in hallway by the elevators and lobby Spoke to staff and was told hotel was full they didnt guarantee wifi. Would have stayed elsewhere if this was the case. No air conditioning. This was huge!!! Thought ac was broken and was told that weather was getting colder and the hotel had turned off the ac and turned on all of the heaters. It was 68 degrees. I have travelled all over and stayed in 2 star to 5 star hotels. Never have I been told that I could no longer use my ac. Not sure if this is an issue with kayak or Travel lodge but this is clearly false advertising. Also, when the heater/fan did come on it spit water out onto the floor and bed.

The buffet breakfast for $10 per adult. Walking distance to the falls and Clifton Hill We were placed on the first floor which felt like a basement. The rooms were outdated, musty and damp. The carpet was loose and needs to be cleaned. The cleaning staff cleaned half of the room, my son made the 2nd bed and they left towels on the floor. The adjoining room, which was family, had their room door left open. The amount paid per room, I was hoping for something a little nicer. I felt that because we booked with an outside agency, we were stuck in the basement instead of the main building which was nicer. There was signs stating there was vacancy, so I'm sure we didn't have to be put where we were.

The staff tried to provide good service, and the hotel appeared relatively clean for its vintage. Bathroom was very small with no horizontal surfaces to set things down, other than the top of the toilet tank. The curtains let the lights from the parking lot into the room, so it could not be made completely dark. The room was not quiet, due to road noise and plumbing. There was no thermostat to control room temperature, but the room was heated.

Nothing! Everything! Staff was rude, prices way too high, rooms very small, location awful.

Had a good pool. BBQ facilities for visitor use. Management were friendly and helpful. Quiet and restfull.

Breakfast was ok The staff was very short and didn't care much. The hotel room wasn't clean at all carpet smelled bad and room was so old and run down

Free breakfast was okay. Quick check in and check out. Cheap. Rooms smelt disgusting, holes and cracks in walls, stained towels and sheets, cold shower water, air conditioning unit that did not work, dirty floors and walls, dirty pool area.

location and price breakfast

The staff was nice I booked the room 12 days before my arrival. I called hotel a night before my arrival to tell I will come late in the night of my arrival. Then when we arrived at 11:50, July 2nd, they gave us their worst room- as the staff said, it was the last room. I could book such a bad quality room for a much lower price on 6/20/2010! What was the benefit of booking 12 days ahead?

You get what you pay for. It's too far from the falls, holes in the walls, paint peeling from the walls. Bath tubs are old and dirty looking. It needs to be updated. So many other reason why not to stay to list.

The customer service There was maintenance being done early in the morning. Was never informed of this. Would not stay there again.

Fair for the price.

Location was good. There was no coffee maker or fridge in room. No parking when we returned for the evening, had to create a spot. Towels were horrible, the free internet worked only in the early morning.

I was close to the falls. Walking distance to a good Indian food restaurant next door and an IHOP was also next door to this place. We did not need to drive to get food. other then that nothing good to say. No elevator that we could find for out third floor stay. The stairwells where disgustingly dirty. The room was not dirty but run to the ground. I'm a contractor and the fire escape panic door hardware on the first floor exiting door was broken cause a total fire escape hazard. If this place was in the USA it would have been shut down by the fire department long ago. I did not feel safe if there was an emergency. Run down 4 channels on the TV. A new flat screen TV does you no good when you have no stations to watch. Pass on this place. Kayak has this place all wrong on the rating. I'm pissed I used them.

room was quiet beds were soft. no place to get hot water for coffee or tea. Ice machine not working

Friendly Staff Noisy room, people in the next room weren't that loud but everything they said could be clearly overheard.

Parking is not included if purchased through someone other than Motel 6. There was an issue with the shower.

Nothing Very poor quality. I would not stay there again.

i did not like anything. staff treated me as a child. could not even bring friends into my room without being questioned by staff. the way the manager treated me with no respect.

Great location for the Falls, easy walking distance, car not necessary to move aroung the area. Very comfortable bed, good hot water, quiet room. Good value for the area Room cleaning was not so good, spilled food behind the dresser. Continrntal breakfast wa pretty basic

The Jacuzzi in the room was nice. The air conditioning was a life saver. Plenty of towels. Pillows were a little small on the King sized bed. A balcony would have been nice.

for what you get out of the price to stay it is a good deal

It smelt very musty and smoky although I requested a non-smoking room.

Was in a great location. Needs to be renovated ASAP

It offered an acceptable and comparatively inexpensive option in the major Niagara Falls resort area, with parking included. Great access. They were very accommodating when we asked for a quieter room location. They could have cleaned the outdoor stairs and walkways a bit more.

position, price, helpful staff

It certainly is within walking distance to the casino, restaurants and amusement areas. It scores well for location. I don't like rooms with outside access. Also, no clock, no iron or ironing board or hairdryer in the room.

They could not provide to me official invoice. They suggested to contact booking.com to get official invoice. So please send it to me as soon as possible.

The price was right and it was a good basic room. There was a refrigerator, alarm clock, and a tv, but no remote for the tv that I could find. It was late and we only stayed one night, so I didn't go to see if the office had one. This was a fine hotel for our purposes (grab some sleep so we could get to Buffalo airport early in the morning), and it seemed like there were some longer-term residents there, but I wouldn't recommend it for anything romantic. If we'd stayed more than one night, I would have had to complain about a couple of things. The guy at the front desk was very friendly and I'm sure he would have fixed everything or moved us to a better room if I'd complained. The room was basically clean (sheets freshly laundered, bathroom clean), but the air conditioning unit had some plaster chunks looking stuff inside the vent and looked like it hadn't been cleaned in a long time. I was a little nervous that I'd send mold spores through the room turning it on, but I seem to have survived. I didn't open the refrigerator, but the seal at the top of the door was very dirty, hadn't been wiped down. No washcloth in the bathroom (but there were basic toiletries). No tv remote, no coffee maker in the room. Driving in at 10 pm was a little creepy - in the dark, it seems to be an industrial part of town w/ warehouses, but the gps led us right there.

nothing,i was surprise,when the manager told me that we dont change the sheet evry nignt,those were very dirty,and when i told her she told me i will call the police for you,i was very surprised the room was very dirty,the staff was very bad,and whwn you ask for a good service they told me we will call a police,so i want to know were to make a plainte,the information on internet are all false

The tv worked. Could have been cleaner.

rooms have mini fridge and microwave. This is a two star motel at a two star motel price. For what we paid, we were satisfied. it appeared that only 3 of 33 rooms are non-smoking so you have to explicitly request a non-smoking room when you get there (they put us in a smoking room at first, but changed our room to a non-smoking room at our request).

Nothing The bathroom door doesn't close ,

Place isn't clean. Very bossy staff and owners. Small, smelly rooms. AC doesn't function. No instructions for operating equipments. Wiring is open, loose and scary. Trash bins are small and main trash bin are overflowing for two days. Bees and insects are all around. Requests to adjust customers plans are non responsive. Promise breakfast, however the petty things like toaster don't operate. Breakfast is served on a small table and place for 32 rooms. Long lines and wait time, which will force you skip the breakfasts.

Excellent quality for the price Distance to the Falls

cheap fair price, location and accessibility smelled like cigarettes in the room

Very cheap, nice pool, toys available for kids Room was smelly, needs to be refreshed