central location, comfort, best value for money no parking place reserved in front of hotel for loading/unloading cars.
Everything was great. No
I booked this hotel and when I arrived it was closed. The chain did offer me alternate accomodation but it was far from the 4star rating promised. In general I was not happy with service, quality, or their efforts to find me alternate accomodation. Of the 6 days booked I ended up cancelling the visit after 2 days.
Central location; room had balcony with sea view
Great location, wooden floor and nice staff The indoors cafe was no more than an ordinary room with chairs.
Please see my previous comment. The hotel accessed my bank account without my personal authorisation. They said that it it does not "matter" /to them at least/ as the payment was blocked.
There is no hotel parking, but the hotel owns a Park near by, and they could make a better park price to gests
Location and food very good, staff very polite. Rooms are a little bit small and SPA could have more facilities
night disco under windows
confort; situation ; Too many discos in the vicinity, In september it was OK but I imagine that iin full season it would be difficult to sleep before 1.OO am
The view from the corner room was wonderful and the room was very nice. The staff was very friendly, although after letting the front desk know our mini-bar did not seem to be functioning the desk staff proceeded to lecture my husband that he could not use the mini bar for his personal food items. This lecture was most unwelcome as that was not our intent and we could not understand why they would jump to such a conclusion. The mini-bar started working, but due to the rude implication of our inquiry, we elected to purchase wine and beer else where rather than the hotel mini-bar. If there is a concern about the use of the bar, the staff should follow-up when cleaning and not insult the guests who are paying high dollar for their stay. The noise from the street was very loud. Prehaps a warning to guests that the hotel room will not be quiet would have been helpful when selecting a room.
Quiet, relaxing and staff were excellent The bed was not very comfortable
Everything was perfect - very cosy and comfortable room with a superb view, private beach, good restaurant etc. Next time we would like to stay longer
its position, so close to the sea.also the breakfast! room was a bit too small.
breakfast and outdoor dining areas
The staff were consistently polite and helpful. During a spell of very bad weather they made every effort to make last minute appointments for me at the spa so that my holiday was not affected. There was nothing that I found out of place or that I did not like.
Excellent position,nice view,SPA,excellent massage,spacious room.... Unfriendly staff,no wireless internet in room,poor breakfast....
We went during the off season and so were able to have very nice rooms at a very reasonable prices. The staff was courteous and helpful and the included breakfast was delicious and plentiful. When two of three of us asked for changes to our room assignments, the front desk accomodated this - one receiving a very nice double with a sea view and the other (who wanted a view) did get that, but the bed was a pull-out couch. Clearly this room normally serves as the living space of a suite. However, this was satisfactory as it gave the desired view.
The 4-stars Hotel Grand Opatijska Cvijeta offered comfort of a 5-star hotel. The location was ideal and the rooms were very large and comfortable. The hotel itself was great but I was disturbed by the conduct of Milenij Hotels. I booked a room in Hotel Milenij which booking was changed by the chain to the Hotel Grand Opatijska Cvijeta one day before arrival! It was justified by unidentified technical problems. This was really annoying and uncomfortable. I must admit, however, that the replacement hotel was great.
Nothing Cannot be regarded as a 5* hotel, hardly up to the standard of 4* hotels we were in in Croatia. Room dull and dingy, puplic areas poor. Breakfast was horrible, stale bread and rolls, no fresh juices, hot food looked over cooked and finished items were not replaced.
Bar & restaurant location & sea wiev from the room
Great location (heart of Opatija), exquisite buffet breakfast Reception staff unworthy of a 5* hotel. Shame that hotel guests have to pay extra charges for parking their car.
We liked the location, the luxurious surroundings, the pool and spa. We did not like the fact we were kept awake for 2 nights in a row until 3 am by a disco in the hotel which was the loudest we have ever heard. We also did not like the fact you had to hire sunbeds on the hotel terrace. We feel this should be included in price.
Friendly staff, good facilities and food and good location
The hotel in well located on the seafront. It has an excellent spa and swimming pool with sunbathing facilities that can be reserved for the day.The buffet breakfast is very good with a wide selection to choose from. It has its own car park, ( extra charge) which is essential as it is very very difficult to find parking on the streets. Difficult to find the Hotel and the there are four Grand hotels in Opatija.
The room was very spacious and was realy clean. Hotel building is not as nice as interior. Stuff was very friendly. There was no shampoo in the bathroom.
hard to locate, old rooms, phone and air conditioning not working, food not good. $$$$ for what you get. everything
location,friendly staff initial problem with the toilet-we were given another room
Staff was extremely courteous, breakfast buffet fantastic.
Good hotel, one of the best in Opatija, comfortable, clean, good service
our room was on the backside of the hotel (not seaside) and very noisy.
Parking, position, view.
Excellent room , good location in town. No convenient place to unload luggage. Also, their garage was overbooked, so we had to park at a sister hotel about two blocks away. A minor inconvenience.
a very nice, old-style hotel, cosy, nicely furnished... a helpfull lady receptionist no parking place available at the time of our stay; traffic noise comming from the main street
Very friendly staff. Great location. Nice rooms & bathrooms. Pretty good breakfast, too. We were upgraded to a bigger room for free since we were traveling with our 2 yr old son. I would stay again! The rooms were pretty hot, and we were there in October. Air just didn't work right.
Close to the center of the city and the beach Very difficult to park a big car in the city since there are lots of one way and narrow streets.
I liked the design and the furniture. The staff was helpful and professional. The position is excellent. Breakfast was excellent too, in a beautiful hall. The telephone in the room didn't work. We also found one cockroach in the room. The wifi connection is not free of charge and works very poorly on the upper floors.
The towels for handwash were missing...
Excellent recent refurbishment, excellent staff, great location. Decor is charming, luxurious and tasteful. Superb sea view from room. Great breakfast. Staff was very professional, helpful, plentiful and friendly. Value for the money was the best we had in Croatia. We enjoyed everything about our stay.
we had a nice room no parking not even for unloading bags
Very nice hotel, very elegant, comfortable, pleasant. -
Tip top renovation, bed, appliances, bathroom with tub. Room with great view.
The location was very good. Some of the service was not up to par. It took a long time to get a second cup of coffee for breakfast.
The hotel is not big and very comfortable For the five-star hotel restaurant is very bad
The friendly atmosphere the professional way the hotel is run
Position - our room was excellent with large balcony overlooking sea Breakfast buffet was poor but hotel happy to make breakfast to order
staff is very very excelent. position of the hotel is in center of opatija, also fantastic. the hotel need a refurbishing like a hell. it is 3* maximum, so do not expect something extra. but the staff is 6*.
Fantastic breakfast. really a luxury hotel. Disappointed that they charged for parking, considering how much the room rate was.
rooms too small
Everything was best! Would have liked the bill in dollars.
The excellent service of the staff make this hotel.THe rooms are spacious and are spotlessly clean.
Room size, balcony. Restaurant.
Good location, nice hotel & staff
Heat not working properly. Parking is paid and available only 500 meters away. I was given a handicap room which is uncomfortable for a normal person, they claim no other room was available, yet the hotel wasn't full.
The hotel is very nice, located very conveniently, interior decoration is very pleasant, and the staff is mostly young but highly professional without being too formal.
Please write at least 15 words
Nice decorated hotel with nice view over the sea. Good breakfast. Parking is quite difficult there (city center).
Everything No pool; small refrigerator
Style Lack of internet at reception
we had a very good time, the room are pretty and breakfast was very good.very nice staff as well. only problem is with parking there but we managed to find a plce on the street with meters.
it was plainly the best looking hotel in Opatija the wireless internet not available for free in the rooms
Attractive hotel, near the water, friendly staff. For a four star hotel, lack of choice for breakfast and no facitilies like sauna or excercise room. Have seen more at a three star.
There is no parking but the hotel staff are so helpfull that they always find a way of accommodating your request when possible.
The view en close tho te center. Complicated to find the way. Easy to get lost in this hotel. No possibility for ordering drinks at swimming pool and whe had to pay for umbrella and chairs at the swimming pool.
Hotel has a good location, rooms are spacious and properly equipped, breakfast is excellent, hotel staff is kind
Location, Service, Breakfast was great They charged us for chairs at the pool despite being a guest. One day the pool was being cleaned so for the whole day we could not use it. The indoor pool closes very early on weekdays and the fitness club was not open once during my 6 day stay. The staff at the hotel Taverna seemed to forget something from our order each time we ate their.
Reasonable hotel with good external swiming pool, nice view from hotel rooms, bit large for moving from one side of the hotel to other.
Staff Food not so good
Fabulous indoor sea water pool. Beds
Nice room, nice view, lots of facilities, beautifull city, very helpfull car-boy. The hotel lies very quiet, which is nice. The boulevard is very noisy, lots of hotels have music. You hear nothing in the hotel Admiral. Very friendly staff in the restaurant! The buffet, we wished we had choosen à la carte.But then, it was very very cheap.
great views over the sea breakfast food poor
location,cleanliness and comfort
Huge internal pool. Panoramic kinds on the sea and yachts from all numbers.
Comfort of room Public parking in front of hotel cost 5 kunas/hour, entrance in spa is expensive even one of saunas was out of order
It was fine. There were not enough towels on the pool, probably because of the construction work. Also inside pool was not in use. (This is just a comment, not complain.)
hotel staff not sympathy the room untidy no facilities as 5 star hotel
Beautiful location, nice balcony, good air conditioning, nice breakfast. Slightly dated, especially the exterior of the building. Not really what I'd call a 5* hotel but nice nevertheless.
I like the room, the view.
Rooms are nice ,breakfast good,8 km from the center of Rijeka
swimingpool no lcd in the room.but in the picture i found the lcd but in my room ....no i wait for chek in until 5 pm.....i do not recommend this hotel"
The location of the hotel is in the middle of the city of Opatija.The staff is very friendly and my room was clean,large and equippd with all the usual ammenities and a nice seaview terrace. I stayed for one night only and did not find anything that I would not like
Excellent welness area and treatments offered where very good and affordable The food was very poor for a five star hotel!
Service was amazing and genuinely friendly. Room and views were excellent Very highly recommended
Very nice stuff, food is great and the room is big and clean. No wireless
Came from Rijeka by a crowded bus for 2 nights only. Location - very close to the bus stop and right by the sea front, easy access to the beach, got a room with the sea view although booked a room without. Plenty of choice for breakfast, but you have to be up early. very small and smelly bathroom, poor shower, the whole place needs a bit of an update, especially the breakfast room, table cloths and bed linen falling apart - full of holes. Places to eat are a bit pricier then you would expect. We liked a restaurant called Hemingway.
no parking, no clima
Hotel is right in the middle of town. We got an enormus room with a balcony and a view of the sea. Decor a little dated but it was cleana and comfortable. Nice breakfast included, overall good value.
the space in the room and the seaview the hotel is so old and the client too. Not for a young couple.
somewhat old but still pretty good hotel. no air-conditioner
Location, with a great sea view. Nice and clean. Not much parking available.
The panoramic view was excelent The furniture was a little old
friendly staff on reception Could not pay by credit card on checking out as connection problems - had to go to a nearby bank and get cash out of account - not really acceptable. breakfast was awful - no choice Not particularly child friendly - no high chairs and lots of steps Staff in the breakfast room 9particularly the males were rude and unhelpful
The location was excellent and the bedroom views were also excellent.Breakfast room was to a high standard and the good was good. I have no hesitation in recommending the hotel. There was an odour from the bathroom which spilled into the bedroom and when we drew this matter to the attention of the receptionist, we were told "you are the only ones having this problem"
A visit to the beach after a healthy breakfast and comfortable rest durng the night.
Excellent in every respect, especially buffet meals.
Great location, if a little bit difficult to find our way in (driveway next to the bus terminal). Nice landscaping, a good feel around the hotel itself. Very easy access to walk along the water and reach the local restaurant strip. Great buffet breakfast (one of the best we found in our stay in Croatia). We had a double room, but that unfortunately consistend two single beds pushed together, which made our sleep less comfortable. We were only in town for one night, but i would recommend this hotel.
great location and friendly staff dirty rooms
location, very conveniently located on the main strip of opatija washroom very small and congested and shower curtains needed to be cleaned
I liked the layout of the hotel and what ever i asked for it was there straight away.
Sufficient capacity, also for parking. Easy access from the main street through Opatia The hotel lacks wireless internet in the rooms. The computers provided in the lobby is not dependable and useless for a business traveller
Hotel was relaxed and had a friendly nature. The menus for meals were too repetitious.The car parking facilities were chaotic and not supervised.It should be pointed out that there is quite a steep gradient or several steps up to the hotel
I was very short, just one night so I can not say anything good nor bad, it was OK. no comment.
central location, good breakfast not enough parking spaces
location Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! Return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!
Good location to beach, water was terribly cold, but this is not a Hotel fault. The breakfast on terrace was on plastic table and chairs, what is not suitable for a 4stars Hotel.
location, Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!do not follow on wake up call, and no loundry bags in rooms.
Desk manager was the most rude and impolite of all encountered on a month's trip to Croatia. Also felt that not allowing bags into dining facility reflected the wrong attitude toward guests. I would not recommend this hotel.
Location is good. Breakfast was excellent and plentiful. The parking fee is too high. Some male staffs were not sincerely nice. There was stinct smell of the bathrrom. It disapeared after showering.
The room, view. Close to the sea. More pancakes for breakfast.
Some of the staff were fantastic and helpful, especially those in the caffe bar and dining room. The heating was set too high(26-27) and an older man on reception was just plain rude.
Excellent location, parkingbin front of the hotel, friendly and helpful staff, great food, one of the best hotels I stayed in Croatia. It would have been nice if the sea-view rooms had balconies, but everything can't be perfect, can it? The hotel is so good it does not really matter.
The place of the hotel. The staff is very kind. The shower place is too small although we are not fat people. we would like that breakfast shall include some vegetable .
First of all, staff are really pleasant in communication and considerate. Many workers speak several languages. Breakfast is excellent. Nice restaurant and cafe service and facilities. Facilities need to be improved obviously. Rooms for smokers and non-smokers should be allocated in different parts of building, as if my neighbour above or below my room is smoking all the smoke is coming to my room as well through the windows.
Th lcation was great
Old building but beautiful and has a authentic spirit with high ceilings, wooden white sun shield. It would be nice if the hotel could be renovated to its originals. The room was large enough to accomodate 3 with a balcony having a nice view of sea and Rijeka coast. Not a luxury but still might think to stay the next time at its reasonable price. The open buffet breakfast was satisfactory. Old and needs to be refurnished.
I survived the stay and did not die in my sleep When we walked into the hotel it was like entering the twilight zone. It felt like being in a retirement house. When we got to the room, the bathroom had mold on the shower curtains and the walls - I did not shower in the hotel, I was so creeped out about the hotel I did not sleep very well that night. Luckily I was only staying for the one night. I won't be going back there, and I won't recommend the hotel to anyone. It was rated as a 3 star but it should've been a 1 star. The hotel needs updating and the staff need to become a lot friendlier.
breakfast was good some of the reception staff were very good
it is peacefull everithig is ok
Paid for Sea View which was magnificent + evening meal was excellent value. 1960's furnishings and decor in bedrooms
Location, room with view and balcony. Closeness to sea and town. Why was not breakfast allowed to be eaten outside? Why was the pool closed on Sundays (if it needs to be clean, why not during night time or a week day)?
Nice, old, but clean and charming hotel. Some things need renovation, but you can see that hotel staff works their job very well.
It's just near the sea.
Rooms are not air conditioned
location I would never go back to this hotel or to Opatija. On arrival they had lost our reservation and tried to give us different rooms from what we booked.The staff is rude and unprofessional, the hotel is old, the rooms are not on the best conditions with humidity in the walls and other problems. Absence of air conditioner. The breakfast they served was bad. The swiming pool is in a bad state.
The hotel have a private beach, and located in the downtown of Opatija, the main attractions are easy to reach by a few minutes walk, that is great! The site is very calm and peaceful, and the seaw view rooms offer a great view over the Adriatic. It seems to be, like the time have stopped here years ago...the various of the breakfast is poor, and the facilities are in poor condition as well.
view of the sea attitude of the staff
location hotel is old and needs a revamp, quite noisy on road facing side, pool was dirty
Hotel was vwrz clean, staff was kind and helpfull, but there was no mini bar, and food on room service
Staff, room, view, and to be right by the sea!! the bereakfast was alway the same , but it is not a big deal for us! In overall we were very happy!!
Just the location The hotel staff was not friendly when checking in. They had no record of our reservation as was weekend and the internet was only in the office. In fairness, they gave the room anyway and sorted out the confirmations the next day. The room was extremely hot, toilet not cleaned properly before we came. Checking out was easy, staff friendlier. But hotel old communist style architecture and service, it seems. Would not think it worth Euro 75-odd paid for the room.
Hotel is directly on the beach, and in the center of the city. Good breakfast. limited parking space in front of the hotel. No air condition in the room.
staff was nice, very good location , nice view to the sea a bit nosy due to the street in front of the hotel
everything i like!Stuff is polite and kind!really kings hotel! breakfast reach offering many varaitiys!50 meters from beach and 200 meters from bus station
it was fine thanks No lunch available
Room and hotel was a hreat location in Opatija. Great value for the price. One staff member on reception was particularly unpleasant. I didn't take his name (but grey hair and glasses) and was rude upon arrival taking my passport and not explaining why. Also was quite unhelpful on other occasions he was on duty, refusing to give me change to the internet terminal (in the hotel reception!) so I could not use it late in the evening.
The friendliness of the cafe and reception staff, the variety of dishes available for breakfast, the ambience of the hotel and its prime position in a beautiful city. The single room that I slept in was very hot at night, but I managed this problem by staying up late!
I stayed five nights so I have a fairly long experience. Room staff were excellent. The internet is costly and does not include the usb port that business traveller needs. Laundry service slow. Front desk staff did not know bus schedules or routes and did not know major buildings in Riejka. No map of Opatikia. No porters!
breakfast very good, hotel staff nice, hotel's vintage aspect is nice they could work a little bit on the confort and they could offer more facilities
great location, beautiful hotel, clean, great view need more parking spaces
Spacious room, luxury dining room and the view from the balcony The feeling that the hotel has known better times.Missing bulbs in the lamps,creeping bed
there is an excellent Belle Epoque ambiance and the staff are most helpful very comfortable rooms There is a long staircase to the hotel entrance which is not suitable for older people
Excellent, helpful staff; beautiful view of water Room small; had to walk some distance to elevators and breakfast room; not in center of "hotel row"
Very good price/performance (however, it is off-season). Rooms were clean, staff was ok.
Location Not enough elevators and the existing ones are too slow. Not enought parking. Hotel Bar and Restaurant close too early.
In a great location of Opatija, breakfast was good and parking facilities available.
This is supposed to be a 4* hotel - which I am not sure I would agree with. I do not expect to have to pay for the use of the sauna, steam room etc. in the pool area, nor should there be a charge for the sun loungers on the "beach" We had specifically asked for a parking place as we had driven from England, but one was not available
The view of the Adriatic Sea is great. The older section of the hotel is very 70s, but the rooms have great balconies. The newer section is very nice, but no balconies. Buffet breakfast was extensive and good. There are two free internet points in the lobby. There was a stale smell in the lobby of the 70s portion of the hotel.
Could not fault. Great swimming pool
the newly refurnished facilities
The view!!! no
the view on the sea we were next to the elevators, the noise was constant all night. we certainly did not have a rest. Glad to leave.
Excellent facilities with pools and Wellness Centre, location is fantastic with great views on the Adriatic. Restaurant was O.K.
The room was spaceous, with a wonderful view over Kvarner bay. Hotel beach was great and gave us some privacy, espeacilly valuable during high season when all public beaches are crowded. The open pool was great as well. My daughter enoyed supervised activities for kids during the time of the day when the heat was still too high for children. There were things that a 4 /5 * hotel should not allow: breakfast was pretty poor; hotel towels very thin and washed out; there were no shampoo or body wash in the bathroom exept from the dispenser and those very thin and watered down ; rooms were serviced late in a day.
Spcious, quiet room, big pool, helpful staff, good spa and massage facilitites, private access to the beach (concrete area for chairs), Breakfast quality (considered as fodder rather than food), untidy floors and long way out from the Villa (only possible through the hotel).
Excellent room with fantastic view. Helpful staff. Good sea and pool swimming. Very nice hotel Parking expensive. No outdoor dining in evening (so we tended to dine out)
The staff at the reception were very nice & helpful! The outdoor pool & areas surrounding the pool are large & very nice. The indoor pool/jacuzzi is just inside from the outdoor pool so it easy to go back and forth between them. The beach area is also close to the outdoor pool. There are some nice rock formations just off the hotel which make for some good snorkeling. It is an easy 10 minute walk to the center of Opatija, so it is easy to go out for dinner without driving. The breakfast does not seem to be 5 star quality. We have stayed at many 4 star hotels in Croatia with better breakfasts. Parking in Opatija is expensive (5 kuna/hour min, even on weekends) so if the hotel doesn't have free parking (like this one), it can add up. We stayed in the Villas and to get there from the hotel (which is the only way) you have to go up and down stairs, which is a pain with a stroller. Same for the beach--the only access from the hotel is with multiple stairs.
Five Star, clean, beautifully renovated, quiet room with excellent location for walking; outstanding buffet breakfast; free entertainment on select nights. Opatija is a charming city to walkaround the main street and seaside promenade Difficult to find hotel. Free parking is very difficult to find and roads are very steep -- consider paying hotel for parking; luggage transport from front desk to hotel annex is involved; hotel does not have designated smoke-free rooms.
Great location, not in the middle of the action but very close.
very spacious room, excellent breakfast, hotel is nicely updated and very clean. the bathroom was very small but serviceable and clean. we had a sea front room and wonderful view from the second floor. excellent location. we had a reserved parking spot in front of the hotel, very important if you drive there, parking is very sparse. Hotel desk staff spoke very good English and they were very helpful.
great location. we were traveling with friends and they had a room 2x our room size with a sitting area, at the same price
I thoroughly enjoyed the view ! The breakfast included fresh pineapple ... thank you very much. Parking was limited but there was always a spot when needed. I would have like to stay here longer !
Close to main beach and centre of town Room was quite small