Would you like to save as your currency permanently or for this visit only?
hotel staff not sympathy the room untidy no facilities as 5 star hotel
Comfort of room Public parking in front of hotel cost 5 kunas/hour, entrance in spa is expensive even one of saunas was out of order
Beautiful location, nice balcony, good air conditioning, nice breakfast. Slightly dated, especially the exterior of the building. Not really what I'd call a 5* hotel but nice nevertheless.
I like the room, the view.
It was fine. There were not enough towels on the pool, probably because of the construction work. Also inside pool was not in use. (This is just a comment, not complain.)
swimingpool no lcd in the room.but in the picture i found the lcd but in my room ....no i wait for chek in until 5 pm.....i do not recommend this hotel"
Rooms are nice ,breakfast good,8 km from the center of Rijeka
The location of the hotel is in the middle of the city of Opatija.The staff is very friendly and my room was clean,large and equippd with all the usual ammenities and a nice seaview terrace. I stayed for one night only and did not find anything that I would not like
Excellent welness area and treatments offered where very good and affordable The food was very poor for a five star hotel!
The staff were consistently polite and helpful. During a spell of very bad weather they made every effort to make last minute appointments for me at the spa so that my holiday was not affected. There was nothing that I found out of place or that I did not like.
breakfast and outdoor dining areas
Great location (heart of Opatija), exquisite buffet breakfast Reception staff unworthy of a 5* hotel. Shame that hotel guests have to pay extra charges for parking their car.
Nothing Cannot be regarded as a 5* hotel, hardly up to the standard of 4* hotels we were in in Croatia. Room dull and dingy, puplic areas poor. Breakfast was horrible, stale bread and rolls, no fresh juices, hot food looked over cooked and finished items were not replaced.
We went during the off season and so were able to have very nice rooms at a very reasonable prices. The staff was courteous and helpful and the included breakfast was delicious and plentiful. When two of three of us asked for changes to our room assignments, the front desk accomodated this - one receiving a very nice double with a sea view and the other (who wanted a view) did get that, but the bed was a pull-out couch. Clearly this room normally serves as the living space of a suite. However, this was satisfactory as it gave the desired view.
its position, so close to the sea.also the breakfast! room was a bit too small.
Bar & restaurant location & sea wiev from the room
Excellent position,nice view,SPA,excellent massage,spacious room.... Unfriendly staff,no wireless internet in room,poor breakfast....
We liked the location, the luxurious surroundings, the pool and spa. We did not like the fact we were kept awake for 2 nights in a row until 3 am by a disco in the hotel which was the loudest we have ever heard. We also did not like the fact you had to hire sunbeds on the hotel terrace. We feel this should be included in price.
The 4-stars Hotel Grand Opatijska Cvijeta offered comfort of a 5-star hotel. The location was ideal and the rooms were very large and comfortable. The hotel itself was great but I was disturbed by the conduct of Milenij Hotels. I booked a room in Hotel Milenij which booking was changed by the chain to the Hotel Grand Opatijska Cvijeta one day before arrival! It was justified by unidentified technical problems. This was really annoying and uncomfortable. I must admit, however, that the replacement hotel was great.
Fabulous indoor sea water pool. Beds
The view en close tho te center. Complicated to find the way. Easy to get lost in this hotel. No possibility for ordering drinks at swimming pool and whe had to pay for umbrella and chairs at the swimming pool.
Huge internal pool. Panoramic kinds on the sea and yachts from all numbers.
Nice room, nice view, lots of facilities, beautifull city, very helpfull car-boy. The hotel lies very quiet, which is nice. The boulevard is very noisy, lots of hotels have music. You hear nothing in the hotel Admiral. Very friendly staff in the restaurant! The buffet, we wished we had choosen à la carte.But then, it was very very cheap.
Reasonable hotel with good external swiming pool, nice view from hotel rooms, bit large for moving from one side of the hotel to other.
Location, Service, Breakfast was great They charged us for chairs at the pool despite being a guest. One day the pool was being cleaned so for the whole day we could not use it. The indoor pool closes very early on weekdays and the fitness club was not open once during my 6 day stay. The staff at the hotel Taverna seemed to forget something from our order each time we ate their.
Hotel has a good location, rooms are spacious and properly equipped, breakfast is excellent, hotel staff is kind
great views over the sea breakfast food poor
Staff Food not so good
location,cleanliness and comfort
Excellent room , good location in town. No convenient place to unload luggage. Also, their garage was overbooked, so we had to park at a sister hotel about two blocks away. A minor inconvenience.
I liked the design and the furniture. The staff was helpful and professional. The position is excellent. Breakfast was excellent too, in a beautiful hall. The telephone in the room didn't work. We also found one cockroach in the room. The wifi connection is not free of charge and works very poorly on the upper floors.
Excellent recent refurbishment, excellent staff, great location. Decor is charming, luxurious and tasteful. Superb sea view from room. Great breakfast. Staff was very professional, helpful, plentiful and friendly. Value for the money was the best we had in Croatia. We enjoyed everything about our stay.
Very friendly staff. Great location. Nice rooms & bathrooms. Pretty good breakfast, too. We were upgraded to a bigger room for free since we were traveling with our 2 yr old son. I would stay again! The rooms were pretty hot, and we were there in October. Air just didn't work right.
The towels for handwash were missing...
Very nice hotel, very elegant, comfortable, pleasant. -
Close to the center of the city and the beach Very difficult to park a big car in the city since there are lots of one way and narrow streets.
a very nice, old-style hotel, cosy, nicely furnished... a helpfull lady receptionist no parking place available at the time of our stay; traffic noise comming from the main street
Tip top renovation, bed, appliances, bathroom with tub. Room with great view.
we had a nice room no parking not even for unloading bags
Could not fault. Great swimming pool
the view on the sea we were next to the elevators, the noise was constant all night. we certainly did not have a rest. Glad to leave.
This is supposed to be a 4* hotel - which I am not sure I would agree with. I do not expect to have to pay for the use of the sauna, steam room etc. in the pool area, nor should there be a charge for the sun loungers on the "beach" We had specifically asked for a parking place as we had driven from England, but one was not available
Location Not enough elevators and the existing ones are too slow. Not enought parking. Hotel Bar and Restaurant close too early.
the newly refurnished facilities
The view of the Adriatic Sea is great. The older section of the hotel is very 70s, but the rooms have great balconies. The newer section is very nice, but no balconies. Buffet breakfast was extensive and good. There are two free internet points in the lobby. There was a stale smell in the lobby of the 70s portion of the hotel.
In a great location of Opatija, breakfast was good and parking facilities available.
Excellent, helpful staff; beautiful view of water Room small; had to walk some distance to elevators and breakfast room; not in center of "hotel row"
Very good price/performance (however, it is off-season). Rooms were clean, staff was ok.
The view!!! no
The room, view. Close to the sea. More pancakes for breakfast.
Good location to beach, water was terribly cold, but this is not a Hotel fault. The breakfast on terrace was on plastic table and chairs, what is not suitable for a 4stars Hotel.
location Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! Return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!
Excellent location, parkingbin front of the hotel, friendly and helpful staff, great food, one of the best hotels I stayed in Croatia. It would have been nice if the sea-view rooms had balconies, but everything can't be perfect, can it? The hotel is so good it does not really matter.
location, Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!do not follow on wake up call, and no loundry bags in rooms.
Location is good. Breakfast was excellent and plentiful. The parking fee is too high. Some male staffs were not sincerely nice. There was stinct smell of the bathrrom. It disapeared after showering.
The place of the hotel. The staff is very kind. The shower place is too small although we are not fat people. we would like that breakfast shall include some vegetable .
Some of the staff were fantastic and helpful, especially those in the caffe bar and dining room. The heating was set too high(26-27) and an older man on reception was just plain rude.
Desk manager was the most rude and impolite of all encountered on a month's trip to Croatia. Also felt that not allowing bags into dining facility reflected the wrong attitude toward guests. I would not recommend this hotel.
Good hotel, one of the best in Opatija, comfortable, clean, good service
Parking, position, view.
our room was on the backside of the hotel (not seaside) and very noisy.
Friendly staff, good facilities and food and good location
The hotel in well located on the seafront. It has an excellent spa and swimming pool with sunbathing facilities that can be reserved for the day.The buffet breakfast is very good with a wide selection to choose from. It has its own car park, ( extra charge) which is essential as it is very very difficult to find parking on the streets. Difficult to find the Hotel and the there are four Grand hotels in Opatija.
hard to locate, old rooms, phone and air conditioning not working, food not good. $$$$ for what you get. everything
Staff was extremely courteous, breakfast buffet fantastic.
The room was very spacious and was realy clean. Hotel building is not as nice as interior. Stuff was very friendly. There was no shampoo in the bathroom.
location,friendly staff initial problem with the toilet-we were given another room
The hotel was spotlessly clean and the staff were very friendly. No air con!
location location, staff Getting a little seedy., expensive for condition
The hotel had a beautiful sea view and was within easy walking distance on the Rijeka bus stop. The breakfast was good. The hotel was "very tired" and is in desperate need of redecorating.
This is evidently the oldest hotel in town and its less than luxurious decor and facilities give proof of this, but it has old world charm and views of the sea that make up for this. The staff is terrific and I feel that many of them have been there many years. A very enjoyable stay (but the worst coffee I have ever tasted). The coffee!!
Nice location, very good breakfast. The entire hotel is in need of new carpets, draperies and furniture. At the very least it needs a good cleaning. The rooms are too small for the furniture placed in them. There was no adequate way to maneuver in the room.
The nearness of the seaside and the beautifully located pool with seawater which looked very romantic in the early morning, The style of the hotel's historic design is superb, the magnificent interior is the Crystall Hall where breakfast is served. The particular room we had was unsatisfactorily, it was cramped and its dimensions resembled to a single room. My Partner thinks this is a complaint but it isn't.
The location can't be beat and the hotel looks fantastic. The rooom really need updating. Looks like it hasn't been touched in 30 years in the rooms.
The position of the Hotel. The hotel is one of the oldest in Opatija and it has a specific charm. The heating was bad.
Rooms in need of a facelift
no parking, no clima
The location was excellent and the bedroom views were also excellent.Breakfast room was to a high standard and the good was good. I have no hesitation in recommending the hotel. There was an odour from the bathroom which spilled into the bedroom and when we drew this matter to the attention of the receptionist, we were told "you are the only ones having this problem"
friendly staff on reception Could not pay by credit card on checking out as connection problems - had to go to a nearby bank and get cash out of account - not really acceptable. breakfast was awful - no choice Not particularly child friendly - no high chairs and lots of steps Staff in the breakfast room 9particularly the males were rude and unhelpful
somewhat old but still pretty good hotel. no air-conditioner
Location, with a great sea view. Nice and clean. Not much parking available.
the space in the room and the seaview the hotel is so old and the client too. Not for a young couple.
Very nice stuff, food is great and the room is big and clean. No wireless
The panoramic view was excelent The furniture was a little old
Hotel is right in the middle of town. We got an enormus room with a balcony and a view of the sea. Decor a little dated but it was cleana and comfortable. Nice breakfast included, overall good value.
Came from Rijeka by a crowded bus for 2 nights only. Location - very close to the bus stop and right by the sea front, easy access to the beach, got a room with the sea view although booked a room without. Plenty of choice for breakfast, but you have to be up early. very small and smelly bathroom, poor shower, the whole place needs a bit of an update, especially the breakfast room, table cloths and bed linen falling apart - full of holes. Places to eat are a bit pricier then you would expect. We liked a restaurant called Hemingway.
Service was amazing and genuinely friendly. Room and views were excellent Very highly recommended
it was plainly the best looking hotel in Opatija the wireless internet not available for free in the rooms
Attractive hotel, near the water, friendly staff. For a four star hotel, lack of choice for breakfast and no facitilies like sauna or excercise room. Have seen more at a three star.
we had a very good time, the room are pretty and breakfast was very good.very nice staff as well. only problem is with parking there but we managed to find a plce on the street with meters.
Nice decorated hotel with nice view over the sea. Good breakfast. Parking is quite difficult there (city center).
Please write at least 15 words
Good location, nice hotel & staff
Everything No pool; small refrigerator
Style Lack of internet at reception
The hotel is very nice, located very conveniently, interior decoration is very pleasant, and the staff is mostly young but highly professional without being too formal.
Heat not working properly. Parking is paid and available only 500 meters away. I was given a handicap room which is uncomfortable for a normal person, they claim no other room was available, yet the hotel wasn't full.
There is no parking but the hotel staff are so helpfull that they always find a way of accommodating your request when possible.
Everything was best! Would have liked the bill in dollars.
rooms too small
The location was very good. Some of the service was not up to par. It took a long time to get a second cup of coffee for breakfast.
Room size, balcony. Restaurant.
The friendly atmosphere the professional way the hotel is run
staff is very very excelent. position of the hotel is in center of opatija, also fantastic. the hotel need a refurbishing like a hell. it is 3* maximum, so do not expect something extra. but the staff is 6*.
Fantastic breakfast. really a luxury hotel. Disappointed that they charged for parking, considering how much the room rate was.
The excellent service of the staff make this hotel.THe rooms are spacious and are spotlessly clean.
Position - our room was excellent with large balcony overlooking sea Breakfast buffet was poor but hotel happy to make breakfast to order
The hotel is not big and very comfortable For the five-star hotel restaurant is very bad
Excellent room with fantastic view. Helpful staff. Good sea and pool swimming. Very nice hotel Parking expensive. No outdoor dining in evening (so we tended to dine out)
The room was spaceous, with a wonderful view over Kvarner bay. Hotel beach was great and gave us some privacy, espeacilly valuable during high season when all public beaches are crowded. The open pool was great as well. My daughter enoyed supervised activities for kids during the time of the day when the heat was still too high for children. There were things that a 4 /5 * hotel should not allow: breakfast was pretty poor; hotel towels very thin and washed out; there were no shampoo or body wash in the bathroom exept from the dispenser and those very thin and watered down ; rooms were serviced late in a day.
Excellent facilities with pools and Wellness Centre, location is fantastic with great views on the Adriatic. Restaurant was O.K.
Spcious, quiet room, big pool, helpful staff, good spa and massage facilitites, private access to the beach (concrete area for chairs), Breakfast quality (considered as fodder rather than food), untidy floors and long way out from the Villa (only possible through the hotel).
The staff at the reception were very nice & helpful! The outdoor pool & areas surrounding the pool are large & very nice. The indoor pool/jacuzzi is just inside from the outdoor pool so it easy to go back and forth between them. The beach area is also close to the outdoor pool. There are some nice rock formations just off the hotel which make for some good snorkeling. It is an easy 10 minute walk to the center of Opatija, so it is easy to go out for dinner without driving. The breakfast does not seem to be 5 star quality. We have stayed at many 4 star hotels in Croatia with better breakfasts. Parking in Opatija is expensive (5 kuna/hour min, even on weekends) so if the hotel doesn't have free parking (like this one), it can add up. We stayed in the Villas and to get there from the hotel (which is the only way) you have to go up and down stairs, which is a pain with a stroller. Same for the beach--the only access from the hotel is with multiple stairs.
Five Star, clean, beautifully renovated, quiet room with excellent location for walking; outstanding buffet breakfast; free entertainment on select nights. Opatija is a charming city to walkaround the main street and seaside promenade Difficult to find hotel. Free parking is very difficult to find and roads are very steep -- consider paying hotel for parking; luggage transport from front desk to hotel annex is involved; hotel does not have designated smoke-free rooms.
Quiet, relaxing and staff were excellent The bed was not very comfortable
night disco under windows
confort; situation ; Too many discos in the vicinity, In september it was OK but I imagine that iin full season it would be difficult to sleep before 1.OO am
Location and food very good, staff very polite. Rooms are a little bit small and SPA could have more facilities
Everything was perfect - very cosy and comfortable room with a superb view, private beach, good restaurant etc. Next time we would like to stay longer
The view from the corner room was wonderful and the room was very nice. The staff was very friendly, although after letting the front desk know our mini-bar did not seem to be functioning the desk staff proceeded to lecture my husband that he could not use the mini bar for his personal food items. This lecture was most unwelcome as that was not our intent and we could not understand why they would jump to such a conclusion. The mini-bar started working, but due to the rude implication of our inquiry, we elected to purchase wine and beer else where rather than the hotel mini-bar. If there is a concern about the use of the bar, the staff should follow-up when cleaning and not insult the guests who are paying high dollar for their stay. The noise from the street was very loud. Prehaps a warning to guests that the hotel room will not be quiet would have been helpful when selecting a room.
There is no hotel parking, but the hotel owns a Park near by, and they could make a better park price to gests
Everything was great. No
central location, comfort, best value for money no parking place reserved in front of hotel for loading/unloading cars.
Please see my previous comment. The hotel accessed my bank account without my personal authorisation. They said that it it does not "matter" /to them at least/ as the payment was blocked.
Great location, wooden floor and nice staff The indoors cafe was no more than an ordinary room with chairs.
I booked this hotel and when I arrived it was closed. The chain did offer me alternate accomodation but it was far from the 4star rating promised. In general I was not happy with service, quality, or their efforts to find me alternate accomodation. Of the 6 days booked I ended up cancelling the visit after 2 days.
Central location; room had balcony with sea view