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Almost everything was great We had plumbing issues in our room and we were not able to put have movies
The size of the suite. The breakfast had a nice assortment of foods to choose from We had been there before, several times. The lobby is boring and doesn't have that elegant feel. The coast grill is the same as the lobby. We were in bldg. 2, no signs telling you were the elevator is, and our room, 310, is on the other side of the bldg. with no elevator near by. We will NOT go back to this property. It looks like the hotel is going under.
The room was very nice. Spacious with nice amenities. The free cocktail hour was okay and the complimentary buffet breakfast was awesome. I asked why the pool was closed and the employee said, "Some kid barfed in the pool earlier today". Perhaps some training on how to communicate with the public is in order. Although I did appreciate the girl's honesty.
Beach is beautiful, private. Open bar for 2 hours! Decent food free breakfast helpful, friendly staff Bike rentals!
Loves everything. Beautifully designed. Breakfast was better than going to a restaurant. Will never forget my stay there and will recommend. Kind staff lovely Thank you for making such a big part of our memories
cooking kitchen for family stay. Spacious room. a little bit remote distance of parking.
Nice big studio apartment style rooms. Love the free breakfast and light dinner service in the hotel lobby. Nice for golfers as there's an adjacent golf course. As part of my job I stay 2 nights a week in the Oxnard-Ventura area and have done so for 7 years. In the course of these 7 years I have sampled just about all of the two star and above hotels in the area many times each. In my opinion, this hotel offers the best value for a business traveler for a short trip. A lot of remodeling now, but that's temporary. It's in a residential neighborhood, and doesn't have a restaurant, so no place to go eat within walking distance if you choose not to have the free breakfast or light dinner provided in the lobby.
Checking in and out was efficient. Excellent cooking facilities. Comfortable bed. The front door was not exactly the same shape as the frame for it so that there was light coming through in places. This made me feel unsafe and all the more since the front door was particularly thin. The apartment was extremely dark. Bathroom tiles looked as if they were going to come off. Toilet paper holder was broken and the cleaner would know this as it was in pieces every day but noone attempted to fix it.
I loved my room and how everything was set up. Perfectly met my needs for this one night stay. The best part was their complementary breakfast. Room cleaning tried to sneak in before my required check out time.
The staff,pool,the room was great and views.
Great room, quiet neighboorhood, extremely friendly and helpful staff, everything complimentary, hospitality hour
Everything was comfortable and clean. The kitchen was really nice, and the bed was comfortable. Would definitely stay here again. Breakfast food was greasy, and low quality. There was some maintenance issues - tiles on the bathroom floor were cracked and a lot of the grout was gone/coming out.
Rooms were outstanding ! Super clean and comfortable.
Nicely decorated studio with all the comforts of home. Beautiful view of golf course and gardens. Clean and comfortable. Good location. Short drive to restaurants, beach, Downtown Oxnard, or Ventura. Planning to stay here in the future.
I enjoyed staying in the room with the full kitchen. The room was spacious and very comfortable. The view of the golf course was very pleasant.
Location and access was great. Well kept, maintained and clean. Staff was helpful and friendly. Bathroom vent fans were both old and loud when turned on--LOUD.
The girl who helped us check in was nice. The bed was super comfy, very nice location as well I did not like how there were about 3 employees at the front desk, not doing anything. A supervisor even came out and she was talking to one of the employees instead of helping us check into our room. There was a very big moth in the room (crazy right?) and that seems dirty to me. When we were leaving, not once did the girl at the front desk ask how our stay was when I asked her if we needed to check out before we left.. But whatever I guess.. People just don't have great customer service
Very nice, clean and quiet. Though our room faced the freeway on a busy Friday afternoon, we didn't hear any of that noise. Will stay here again when traveling through Ventura County.
Clean. Very friendly and helpful staff. Comfortable room and beds. Pillows were too puffy:)
Pretty much all aspects - great value Food took forever to be prepared but they were swamped.
the food was good I went for an escape from my busy life - I wanted to sleep and relax. The AC unit was so loud and clunky it woke me up every time it turned on. The walls were thin so I was woken up early by people passing in the hall as well as the people in the room next door. I tried to go back to bed after the breakfast, but the housekeeping was vacuuming in nearby rooms so again, too noisy to sleep. It was disappointing and the bed wasn't even very comfortable
Rooms were on the small side, but still cozy. A comfortable bed and hot shower with neutragena bath products was nice The workers at the front desk could you a tremendous amount of improvement.
Very clean and up to date room. Great value for the price. Location is convenient to Heritage Square and a quick drive to the beach and Channel Islands area. Would definitely stay again if I'm in this area.
Location was central to sights. Walls are thin so I could hear television etc from room next door.
Clean, nice big TV, good wifi. Walls are thin. I can hear people walking in the room above, and noises from the neighbor room.
We stayed just for one night but the room was clean and very welcoming.The bed was very comfy. And for that price it was agood stray. Tobe honest, nothing!
The rooms were good sized. The breakfast time went late, which was convenient. For a newer hotel, they don't seem to be keeping up on the maintenance very well.
The front desk was extremely nice and helpful. I fell in love with my room. The view was unbelievable for the price! I only paid $345 for three nights with a marina view. I am very satisfied. Loud guests, constant loud door slams, thin walls
The friendliness of the staff was above par. The room had a refrigerator and microwave, the front desk had a small store area, which I used quite frequently. The fire pit outside on the patio was a nice touch. The kitchen staff was so friendly and the food quality and variety was awesome. The location was nice, as it was close to the beach, and not too far away behind the hotel was a marina so you could see the boats coming and going. The room carpet was extremely dirty. My wife and I never went barefoot anywhere except in the room, and when we took a shower, we practically stained the tub with the amount of blackness that was coming off our feet.
Near freeway and restaurants. Got up early to get on the road on short time schedule. No soap. Wash cloth from previous occupant in the shower. Seemed sloppy.
Very Friendly Staff. Professional Facilities. Would have liked to get a better deal.
Very near freeway, but wasn't noisy. Room was very modern. Great experience.
The staff was exceptional. They were attentive, friendly, and helpful. Check in was a breeze and they were efficient. Not applicable.
Very comfortable beds its bit bit far out from other things
Clean and Comfortable. Very Nice pool, bar and restaurant
The bed had only a sheet, very thin duvet and very thin spread. I asked for and got extra blankets, as well as a follow-up phone call. Appreciated that. Room was quite big. NO HOT WATER! That's basic. You can't mess that up. Very secondary issue was the fact that the TV remote didn't appear to have channel up-down buttons.
Our reservation was messed up...we did not get the room we requested, due to the wrong date being sent to the hotel. Booking.com did not gwet the information correct to the hotel. We booked 7/17 - 7/19/09...but on arrival 7/17, the hotel had us down coming in on 7/19, so that is why we got the bottom of the barrel.
Staff helpful Great hotel for relaxing & comfort, but lacked charecter - just a modern hotel!
We loce everything
Easy to access from freeway super shopping near by close to ocean by car. Under remodel so there was some noise and workman traffic held up elevator. But I would recommend this hotel for clean and comfy rooms there is a lounge and food and drink bar available. Pool area is nice and large even though we didn't have the time to enjoy it. I would stay there again if needed Construction noise and length of time it took to catch an elevator due to workers going up and down.
Safe area (I stayed in Ventura last year and was not comfortable with the area) Quiet Large, comfortable room (full kitchen, living room, bedroom, bathroom) Clean Friendly and helpful staff (they let me check in at 12:30, which was wonderful -thank you!) Very convenient to freeway Nothing!
Hotel was fine for the price, good fridge and microwave but in a poor industrial baron location. Horrible option for someone without a car. Lack of shops and transportation around the area
The price was low enough Walls so thin we could hear our neighbor snoring all night and vehicular activity of other customers; besides a mammoth flat-screen TV the decor probably hasn't been updated in 40 years.
The staff were very friendly and helpful. The rooms was very clean.
The hotel was conveniently located for our event. The room was basically clean and the facility was very quiet. While part of the room has been refurbished (bathroom, kitchenette floor and tile), much needs attention. The carpet was torn and dirty, the chest of drawers and bedside table had broken drawers, one leg of the easy chair was broken. The towels were extremely thin and only two were provided.
The room was spacious and the kitchenette was an unexpected bonus. The location was excellent. The parking was good. The curtains were worn and needed to be replaced. Breakfast was not included.
Overall it suited our needs for a one night stay. Staff very nice. Needed more towels in restroom
pretty much quiet most of the time. I requested a wake up call but never got one so I had to rely on my cell phone. Need a towel rack by the sink
It was very plain The staff attitude is just gross
The hotel/motel was located on a busy street, traffic noise was loud from dawn to evening hours.
Price, free WIFI, refrigerator No ice available
Staff is ok. There're micwave and refrigerate in room. We cannot fall asleep because the smell from the carpet and bed of the room! Fainally, we exchange another one. Room looks dirty.
friendly staff. I extended my stay to 5 days here old equipment, close to the Pacific Highway- some noise from the road.
Channel Island Shores is a great place to spend time near the beach: the facilities are good and well maintained: we especially enjoyed the private jacuzzi ! The beach, where we were able to watch the dolphins passing by, is at walking distance.
The hotel was hard to find as there are no signs on the building. Better instructions on the website would be of help.
It was one of the cleanest place we have stayed in this trip. Also, the neighborhood was quiet. It is a bit too far from everywhere --- did not see any supermarket, drug store etc, etc. Office closes at 6pm and open 9am -- it can be quite inconvenient.
Great location, free parking, really well equipped units, comfortable beds, really friendly staff
Nice spacious clean place with a great deal of attention being paid to the furnishings. The check-in is pretty late (about 3pm) and checkout is early (10 am). They were a bit fussy about timely checkout.
Great location and good staff. Clean room and a very nice layout, the ameneties lend themselves to a much longer stay than we had but we would love to come back for an extended stay.