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4.0
Pros:Easy pick upCons:1) the car smelled like smoke, 2) the license plate tags were not updated so we were pulled over by Indiana highway patrol, and 3) there were not any Payless representatives or anyone else to receive the car at the final destination without any instructions on how to drop off the carReviewed 7 Jul 2021
review from![kayak]()
6.0
Cons:We were suppose to get a altima or optima and they gave us a Kia soul. We didn't have time to go back into the office and fix so we just dealt with it.next time we will make timeReviewed 7 Jul 2021
review from![kayak]()
6.0
Pros:The staff (particularly Amina) was very friendly, and the drop off was easy and smooth.Cons:There was a 2-hour wait to get a car. Part of the problem was that, for much of the time, there was just one person behind the counter.Reviewed 7 Jul 2021
review from![kayak]()
8.0
Pros:Very friendly staff.Cons:Letting travelers know they will be closed.Reviewed 7 Jul 2021
review from![kayak]()
10.0
Pros:The budget friendly prices.Reviewed 7 Jul 2021
review from![kayak]()
10.0
Pros:Able to accommodate me at last minute on 4th of July holidayCons:Pretty good service. No problemsReviewed 7 Jul 2021
review from![kayak]()
10.0
Pros:.Cons:.Reviewed 7 Jul 2021
review from![kayak]()
8.0
Pros:Clean new car. Easy return.Cons:Poor signage that Payless is really budget/Avis. This should have been communicated ahead of arrival. Also only one computer could process pays at the Avis/budget counter so there was a long line of all of the Payless customers while the other open associates stood around.Reviewed 6 Jul 2021
review from![kayak]()
2.0
Pros:The car.Cons:Pickup was inefficient, slow, and awkward. My CSR almost whispered behind her mask while trying to upswell me. The lines were needlessly long due to what seemed to be poor organization.Reviewed 5 Jul 2021
review from![kayak]()
2.0
Pros:Nothing. I will not be using Payless in the future.Cons:Due to a mistake, we arrived a little later than our scheduled appointment time and our bill nearly tripled because they cancelled our reservation without calling to notify us. Payless could have called us to confirm before canceling our reservation. They could have simply honored the cost that was initially offered to us upon booking. They refused, and we ended up paying because we had no other choice. They took advantage of us. The vehicle was not clean. The interior had dirt on the ceiling and the exterior of the vehicle looked like it had not been washed in some time.Reviewed 5 Jul 2021
review from![kayak]()
2.0
Cons:Had family tragedy at home had to turn in my rental car two weeks early. I paid for full month up front as priceless expressed that was better rate. I expressed my emergency and ask for refund of remaining two weeks due to emergency. After 4 weeks calling and being put on hold with different person. Each person with different story I still have not received refund. Last person stated we could not help me as others said we should be able too Getting serious run around. I would definitely advise using another company.Reviewed 4 Jul 2021
review from![kayak]()
8.0
Pros:YesCons:Not as long of a lineReviewed 4 Jul 2021
review from![kayak]()
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Top tips for renting a car from Payless at San Diego Carlsbad-Palomar Airport
- Economy hire cars from Payless at San Diego Carlsbad-Palomar Airport are around 100% cheaper than other car types, on average