|"Staff all very helpful and courteous."||(in 236 reviews)|
|"Close to everything downtown Philadelphia"||(in 8 reviews)|
|"Friendly staff and great location"||(in 221 reviews)|
|"Carpet was stained and dirty."||(in 37 reviews)|
|"All ice machines were broken."||(in 17 reviews)|
|"Front Desk Staff is rude and unprofessional"||(in 24 reviews)|
|room was clean||in 770 reviews|
|great location||in 620 reviews|
|staff was friendly||in 541 reviews|
|bed was comfortable||in 288 reviews|
|valet parking||in 282 reviews|
|breakfast included||in 190 reviews|
|great view||in 185 reviews|
|front desk||in 182 reviews|
|pool was closed||in 128 reviews|
|carpet in the room||in 67 reviews|
|fire alarm||in 62 reviews|
|fridge in the room||in 57 reviews|
|hot water||in 41 reviews|
|free wifi||in 38 reviews|
|ice machine||in 32 reviews|
|multiple times||in 23 reviews|
|downtown philadelphia||in 10 reviews|
|rude and unprofessional||in 7 reviews|
The front desk staff was so nice. They checked me in with my last minute Priceline reservation, gave me two bottles of water and a cookie and directed me to the nearest parking lots, saving me about $35 a night compared to their valet. The room was spotless, the bed was comfortable, the shower had hot water. Wifi worked well on the 14th floor.
The walls are a little thin. I could hear people in the halls at all hours. The hotel does not offer free parking. Valet is $45 a night. Parking is available across the street for much less.
The location was right for our needs.
This is an older hotel in need of renovations and a good cleaning. Room carpet and furniture a bit dirty, not due to housekeeping, just age - everything was sticky. Bathroom was stained and dirty as well. Would not stay here again. Staff was very good - friendly and professional - except for valet who could not be found....he was not getting another car, cell phone and soda in a hidden corner, Sorry - now that it has been purchased, maybe it will get the much needed renovation.
The view from my room (717) was amazing. The room itself was clean and comfortable. I was attending a symposium at Drexel, so this hotel was within walking distance which was nice.
The hallways needed updating. The carpets were stained and needed replacing. Also the elevators, although there were 6, were frustrating. I arrived exhausted from my flight at around 10pm. All of the elevators were not moving but stopped on high level floors. There were 25+ people waiting and it look 3 elevators until I was able to get on, which took about 5 minutes or so. I was just ready to get to my room and to see 3 elevators not moving but on high level floors and having to wait for one to fill and dispatch before being able to signal for the next...and then again because the second was full... I just wish they were programmed to have 2-3 always programmed to return to the lobby. In a hotel that size there will always be guests in the lobby wanting to go to rooms
Lobby looked nice
I booked a room with a king size bed and received a room with two double beds which was not ideal for it just being me and my girlfriend. They told me valet parking would be cheaper then parking in the garage across the street and I am glad I checked because valet for two days would have costed me roughly 100 dollars and at the garage I paid 44. There was a band aid in the bathroom but other then that the room seemed to be cleaned okay. But there was no fridge and WiFi was 15 dollars a day.... honestly better off staying at a hotel that’s a little more expensive but comes with free parking and WiFi.
Great location at affordable price
Location convenient to Art Museum, Franklin Institute and City Hall. Front desk was friendly and helpful. Checkout extended until 1pm upon request. Very affordable.
Room was clean and comfortable, but carpet and room in general was well worn. No safe in room.
Bad staff, outdated rooms
Out of date
Out of date deco No parking
Decent value, a bit tired.
Comfy room, friendly staff, great location. Hot showers. Fitness center was better than expected.
You can sense corporate sending management brusque memos about controlling costs. Everywhere you look are the little signs of cheaping out: poor wallpaper repairs in the bathroom, door handles with paint on them because they didn’t mask,etc. Parking was $50, but the lot across the street was $7. No included breakfast... all the little signs that they are trying to squeeze as much $ out of the property as possible while spending as little as they can.
Great location to city center tourist attractions . Had a very enjoyable stay. Staff very helpful and professional.
Most of the TV channels did not work in Room 1429.
Room was ready on time
Not the room I payed for.
Customer Service and Cleanliness need work
Location was great.
I’d called a few days in advance to confirm my room and some details of the trip which went well. The hotel was accommodating over the phone. Upon arrival, none of the confirmed items were true. The room was dirty, other customers had received the same requests i made despite me checking in hours before them and the overall staff was rude about the process. I’ll find a Marriott next time.
Friendly staff, the deal through kayak was worth it
Beds were not that comfortable, paid wifi, no mini fridge or microwave or safe.
Philadelphia 201 Hotel features a wide range of amenities to provide guests with a satisfying stay. Among these amenities is a refreshing pool that visitors can take a dip in when they want to cool down. Guests can also take advantage of room service for convenience.
Philadelphia 201 Hotel houses a bar and lounge, which can be fun for couples and families. There's also a concierge, meeting rooms, wheelchair access, and a fitness center with a gym and workout room that enables guests to exercise and stay in shape while away from home. In addition to these amenities, the hotel provides breakfast, dry cleaning, a banquet room, conference facilities, laundry service, and multilingual staff.
Each room at Philadelphia 201 Hotel has air conditioning so that patrons and visitors are cool and comfortable at all times. Every room includes high-speed internet, a work desk, and a tea and coffee maker, which is ideal for anyone who enjoys these beverages. There's also cable TV in every room, giving families or business travelers the opportunity to tune into their favorite programs or movies during their stay.
One of the fantastic things about Philadelphia 201 Hotel is its location. Since it's right in the city center, guests can easily attend local hotspots. For example, Franklin's Institute and the Philadelphia Museum of Art are both within walking distance. Likewise, the Pennsylvania Convention Center, the Academy of Natural Sciences, and the Barnes Foundation Museum are only minutes away. Other attractions like the Liberty Bell and Love Park are located nearby as well.
based on 1,420 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Philadelphia Downtown reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Philadelphia Downtown for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Philadelphia Downtown is located at 201 North 17th Street in Center City, 0.7 miles from the centre of Philadelphia. Cathedral Basilica of Saints Peter and Paul is the closest landmark to Sheraton Philadelphia Downtown.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Philadelphia Downtown.
Yes, Sheraton Philadelphia Downtown offers free Wi-Fi.
No, Sheraton Philadelphia Downtown does not offer free parking.
No, Sheraton Philadelphia Downtown does not offer free airport shuttle service.
Sheraton Philadelphia Downtown is 6.7 miles from Philadelphia. Sheraton Philadelphia Downtown is 28.9 miles from Trenton Trenton-Mercer.
Yes, Sheraton Philadelphia Downtown is a pet-friendly hotel.
No, Sheraton Philadelphia Downtown does not have a pool on-site.
Sheraton Philadelphia Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.