Pros (+) Nothing
Cons (-) Customer service.
2 stars
Red Roof Plus+ Phoenix West
Photos of Red Roof Plus+ Phoenix West
Overview
Boasting an outdoor pool, Red Roof PLUS+ Phoenix West is located in Phoenix and provides comfortable accommodation. It also offers complimentary wireless internet.
The hotel has 133 rooms and has been recently refurbished. Reception operates around the clock and the friendly staff can recommend sights to visit and provide other tourist information.
The hotel's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator and a microwave.
The Arizona Women's Hall of Fame, Heritage Square and Phoenix Sky Harbor International Airport are around a 20-minute car ride from Red Roof PLUS+ Phoenix West. Phoenix Convention Center is just an easy drive from the hotel.
Latest deals for Red Roof Plus+ Phoenix West
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Red Roof Plus+ Phoenix West
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
Bathroom
- Raised toilet
- Shower
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Tea/coffee maker
- Refrigerator
- Kitchenette
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
Workspace
- Fax/photocopying
- Laptop safe
- Desk
General
- Family rooms
- Sofa
- Telephone
Services and conveniences
- Wake-up service
- Key card access
- 24-hour front desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Pool
- Heated pool
- Outdoor pool
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Reviews of Red Roof Plus+ Phoenix West
6.5
Okay
2039 verified ratings
Wonderful
559
Very good
256
Good
289
Okay
175
Fair
184
Mediocre
109
Poor
467
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the friendly service from the staff, particularly the night clerk. However, many expressed dissatisfaction with the location, citing safety concerns and noise issues. Additionally, several guests reported problems with bed comfort and various amenities, leading to an overall negative experience for some.AI-generated from customer reviews
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Score by provider
6.7 out of 10
228 reviews
5.7 out of 10
1 review
7.7 out of 10
12 reviews
All reviews
Pros (+) The staff were amazing and patient with my change of reservation. Thank you staff sooooo much
Pros (+) Nice staff
Pros (+) The staff was always very friendly and helpful
Cons (-) Everything was great
Pros (+) Very clean and comfortable
Pros (+) great value, pleasant room and staff, convenient location for our needs.
Pros (+) Parking was close to my window .
Cons (-) Well when I checked in they gave me the run around when I got there . That should of stopped us , but it was the night before Easter and everywhere was booked. So I go to the bank and come back. The attendee at the front told me he had a room upstairs for me for when I get back. I was only gone 15 mins and he gives my room away. I got into my room and there was one set of towels and tow of us so I...
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Cons (-) I tried to book another night and the guy at the front told me I had to check out then check in sounded crazy seem like he didn't want to help me
Pros (+) front desk person was highlight of stay. she was friendly, enthusiastic and very helpful, both checking in and out.
Cons (-) staff seemed indifferent. my wife had a little difficulty with the vending machine and asked for help, staff member looked at her and said, sorry can't help, instructions are self-explanatory, then walked away. toilet had not been cleaned. kind of scary looking guy driving around the parking lot at least 4 times. mentioned it to another staff and was told, oh, it's probably nothing. no breakfast, ...
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Pros (+) This place felt very comfortable. We had a great experience here. The room had what we asked for. The location itself was perfect for us. The staff is kind and welcoming, which is great! Would definitely recommend this place to others!
Cons (-) N/A
Location
5215 West Willetta Street, Phoenix, AZ 85043
What's nearby
- Arizona State Capitol4.5 mi
- Arizona Mining & Mineral Museum4.8 mi
- FQ Story Neighborhood Historic District4.9 mi
- Arizona Women's Hall of Fame5 mi
- Union Station5.5 mi
- Westward Ho5.7 mi
- Heard Museum5.8 mi
- Arizona Center6 mi
- Phoenix Convention Center6.1 mi
- Arizona Science Center6.2 mi
- Heritage Square6.2 mi
- Chase Field6.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Red Roof Plus+ Phoenix West
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | £70 |
When to book a room at Red Roof Plus+ Phoenix West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.1 |
|---|---|
Distance to city centre | 5.8 mi |
Nearest airport | Phoenix Sky Harbor Intl |
Distance to airport | 10.2 mi |