Overview

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The Reef Playacar Beach Resort

Retorno Sayil Fraccionamiento - 1, Playa del Carmen, QR, Mexico
+52 984 873 4120

£155+

Overall guest ratings

7.6/10 Good
Based on 870 reviews

Review highlights

  • 10.0
  • 9.4
  • 6.2
  • 6.2

Good to know

  • Professional service
  • Pleasant hotel grounds

Nearby

    show all

    About

    With a stay at The Reef Playacar All Inclusive Beach Resort in Playa del Carmen (Playacar), you'll be minutes from Playacar Golf Club and close to Playa del Carmen Maritime Terminal. This all-inclusive resort is within close proximity of Yucatek Divers and Central Square.

    Rooms

    Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This resort also features wireless Internet access (surcharge), babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 5167 square feet (480 square meters), including a meeting room. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Free parking
    • Pool table
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting or child care
    • Internet
    • Wi-Fi
    • Tennis
    • Beachfront
    • Childrens programmes
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 870 reviews
    • 10.0 "Excellent breakfast."
    • 9.4 "Wonderful beach."
      7.9 "Beach sports facilities are great, according to 79%."
      8.7 "87% appreciated the clean beach."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
      7.8 "78% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
    • 7.3 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
      8.8 "Lovely bar service, according to 88%."
    • 6.4 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
      6.8 "68% thought the dining experience was appropriate."
      6.7 "Desserts were ok, said 67%."
    • 6.2 "Average value."
    • 6.2 "Bar is ok."
    • 4.3 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      2.0 "80% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      1.6 "Air conditioning was criticized by 84%."
      2.9 "For 71%, the rooms looked old."
      0.0 "100% were disappointed with the minibar."
      3.8 "62% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
    • 2.5 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      1.2 "88% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 591 reviews
    • 10.0 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "City centre within easy reach, said 98%."
    • 9.2 "Wonderful beach."
      7.9 "Beach sports facilities are great, according to 79%."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.3 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      6.4 "64% thought the dining experience was appropriate."
    • 6.1 "Bar is ok."
    • 5.7 "Average value."
    • 5.0 "Rooms are ok."
      1.8 "82% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      3.5 "65% complained about the bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 2.3 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      0.9 "91% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 243 reviews
    • 9.5 "Wonderful beach."
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.9 "Only 69% thought the service was professional."
    • 6.4 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.5 "Average value."
    • 4.4 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
    • 4.2 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      3.1 "69% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
    • 2.6 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
    View all review categories

    Overall rating

    8.0 Good
    Based on 34 reviews
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.1 "Food is average."
    • 5.5 "Average value."
    • 4.5 "Rooms are not good."
    • 2.3 "Disappointing internet connection."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Professional service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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