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The appartment was spacious and clean. Some of the staff members at the reception and in the restaurant were very kind. We booked a room for 1 night for 4 persons with the possibility for an extra baby-bed. When we arrived, they told us that my smallest, 3.5 year old son is not a baby, so they charged us for an extra 20 EUR (although we had our own baby-bed for him, and there was enough space for that in the room), and made us feel that we are lucky that we were allowed to stay at all.
Excellent location, warm and helpfull personnel, fair prices, my family spent a wonderfull time.
comfort, excellent staff, parking, very suitable for families
Facilities were very good, but the biggest plus for me was the location and ease of access to the adjacent piste and ski lifts.
Kind and helpful staff which helped a lot in our problem. A young woman who was in the reception during our arrival was really sympathetic and consequently very helpful. Thank her very much. Well furnished room with a lot of modern convenience devices was also nice. I don't know if this is a rule in the hotel but we were unfortunate to get dirty, completely untidied room with started soap and unchanged bed linen, after a complaint we got the second room - the same situation occured. Hopefully, the third room was clean properly. Secondly, only part of the 4-people apartments are comfy - the bedroom with double bed - for other 2 people there was only a small sofa which was too small!!!!! That was odd.
An excellent facility with all the necessary equipment for cooking and staying.no air - condition.a very close restaurant (minute from the hotel)
Excellent appartement hotel for families, directly located on the skiing area. Hotel-Restaurant closed on Tuesdays - in the middle of the Austrian holiday season - not even a breakfast is available!
All the staff were very friendly, great breakfast, and great location. The bed was hard and the pool needs updating and better cleaning
Excellent studio apartment
They have a excellent staff ,good food,very good services,excellent facilities,is quiet and value for money! no,everything is great for couples!
Excellent helpful staff, very clean and comfortable, excellent fresh food,very attractive surroundings. Very enjoyable stay. Nothing
Food was exelent did not have indoor swiming pool
Spa/Relax The staff didn´t speak English
staff is very friendly, food is excellent and delicious, great destination for skiing
Geraldine (one of the staff) was really kind with us. WIFI service is poor.
very good free facilities: saunas, fitness room, swimming pool, tennis, table tennis and more; excellent breakfast; tasty and rich restaurant; big rooms with extras; very friendly staff; ideal location for hiking/biking trips. staff is not fluent in English; didn't like to pay for wireless internet (the only hotel in my trip that charged me for that).
We liked the friendlyness of the staff, the food, the welcome tea and cake, the comfy beds, the room balcony with a view to the mountains... Directions on how to reach the hotel could be improved, maybe with a reference already in Schladming.
we only stayed for one night, but it was just a great weekend. Thank you
The food was excellent! Rooms very cosy and clean!