Summary of reviews
Guests say
Guests frequently praised the hotel's convenient location and the friendliness of the staff. The beds were noted as comfortable and the rooms generally clean in some reviews. However, many guests reported significant issues including poor cleanliness with mentions of cockroaches, mold, and unpleasant smells. The elevator was often out of service, causing accessibility problems especially for seniors and handicapped guests. Breakfast service was frequently criticized as inadequate or non-existent. Safety concerns were raised due to malfunctioning door locks and the presence of suspicious individuals. Overall, while some found value in the location and staff service, the hotel suffered from maintenance, cleanliness, and service shortcomings.
AI-generated from customer reviews
