Overview

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Bel Air Hotel

344 Jones Street, San Francisco, CA 94102, United States
+1 415 771 3460

£81+

Overall guest ratings

4.6/10 OK
Based on 285 reviews

Review highlights

  • 6.0
  • 3.1
  • 2.7
  • 2.5

Nearby

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    Amenities

    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • 24 Hour Front Desk
    • Free Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    4.6 OK
    Based on 285 reviews
    • 6.0 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.0 "60% thought the management was tolerable."
    • 5.1 "Location is acceptable."
      5.0 "Parking was ok, according to 50%."
    • 3.1 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      3.2 "68% complained about the bathroom."
      0.9 "91% said rooms were dirty."
      4.4 "56% had problems with the shower."
      2.8 "72% didn't like the uncomfortable beds."
      0.7 "93% said the bathroom was dirty."
      1.5 "85% thought they were poorly maintained."
      1.3 "87% said rooms were small."
      0.0 "100% found problems with the furniture."
      2.9 "71% thought the tv was sub-standard."
      0.0 "For 100%, the rooms looked old."
    • 2.5 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.4 "Generally quite dirty."
      0.9 "91% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      3.0 "70% thought it was rather dirty."
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    Overall rating

    4.8 OK
    Based on 99 reviews
    • 6.1 "Service is ok."
    • 5.3 "Location is acceptable."
    • 2.5 "Awful rooms."
      3.1 "69% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      0.9 "91% said rooms were dirty."
      4.3 "57% had problems with the shower."
      0.6 "94% said the bathroom was dirty."
    • 2.4 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
    • 1.3 "Generally quite dirty."
      0.9 "91% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."

    Overall rating

    4.5 OK
    Based on 34 reviews
    • 5.9 "Service is ok."
    • 5.6 "Location is acceptable."
    • 2.7 "Awful rooms."
      3.1 "69% complained about the bathroom."
      1.0 "90% said rooms were dirty."
    • 1.4 "Generally quite dirty."
      1.0 "90% said rooms were dirty."

    Overall rating

    4.4 OK
    Based on 151 reviews
    • 6.1 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 4.8 "Inconvenient location."
    • 2.7 "Awful rooms."
      3.4 "66% complained about the bathroom."
      0.7 "93% said rooms were dirty."
      2.6 "74% didn't like the uncomfortable beds."
      4.7 "53% had problems with the shower."
      1.6 "84% thought they were poorly maintained."
    • 2.5 "Disappointing internet connection."
    • 2.5 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    data provided by TrustYou

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