Reviews for Sixt in Athens
- All reviews 100%
13 Nov 2017
Pros: I liked the fact they listened to my inquiry regarding providing us a car that didnt smell of cigarettes due to my wife's asthma. They also upgraded our car to a BMW 2 series automatic which was a very kind and appreciated move. I will definitely use your services again. Thank you
Cons: The only thing i didnt like was the fact that although we paid for insurance (Allianz) we were asked to pay a deposit of 682€ at the airport which we were not notified before hand. Luckily i had the money to pay. It would be better for a customer to know in advance that you require a large deposit amount in advance. Thank you
28 Oct 2017
Worst rental agency, avoid at all costs
Cons: This is my experience in trying to rent a car from sixt in Greece. Lady at the counter was too busy flirting on the phone to even look up at us. When trying to pick up the car, she wanted my Canadian driver's license. I had presented her an international driver's permit which is valid for a year and is proof that I have a driver's license in Canada. You can't even apply for one otherwise, idiots. When I wanted the reservation refunded, she wouldn't give me a full refund citing their cancellation policy. She then handed the phone to me and I had a rude customer service dog trying to read out their terms and conditions to which I said I'm not interested in a lecture from you. She turned into a rude, bratty teenager and gave me attitude, then wouldn't let me speak to a manager. We had walked about 3km with all our luggage from our Airbnb in Monasteriki to the Athens Hilton to pick up the car, thinking the reservation would've been upheld. We were supposed to drive from Athens to Thessaloniki, but because of sixt we were stranded and our entire day was ruined. We finally had to get a train which was an hour late and we arrived in Thessaloniki after midnight, about 6 hours after our expected arrival. Not only that, but my girlfriend caught a cold while stuck waiting in the Athens Hilton lobby. We had to spend 90€ on train tickets and another 10€ on Uber. I expect a full refund as well as compensation for our additional expenses or I will make sure no one wastes another penny on sixt in the future. Oh and for the record, Enterprise and Hertz had no issues with my driver's permit and were shocked when I told them what sixt had done. We rented a car from Hertz in Thessaloniki for 8 days and our experience was wonderful.
3 Oct 2017
Be ware of the "insurance"
Pros: The car was good and got free upgrade
Cons: They tell you the full insurance is 15EUR and in case there is any damage there is no extra charge. you get back with a tiny scratch on the back bumper they tell you they will charge extra 20 EUR "administration fee" and later sand you a receipt for 75 EUR adding other "taxes" they never told you of. Stay away from the Athens branch as they tell you one thing and charge you 5 times more.
19 Sep 2017
Excellend value for Yout money with very friendly stuff.
Pros: Very friendly stuff at the airport! Car was in very good condition and we got a free upgrade! Stuff does not try to sell unneeded insurances but informs wel for needed coverage (very good). We really hate this part with some car rentals as they try to sell unneeded insurances!!!
Cons: No personal pickup at late ours. Is also important to go through the small damages, especially with some light as the area is not very bright at late hours. We paid for a damage on the car, not really sure if it was there before or not (damage was covered by card).