4.0
The drop-off sucked. Tiny office and Athens. Tiny office. Horrible traffic. There was no driveway. Had to park i a lane on the busy street. Very stressful. The guy parked it on the sidewalk and then went over the car with a magnifying glass and asking me to compare before fotos. Taking a rag and wiping off tiny things. Never been through that kind of scrutiny with a car company. Luckily did not hit or scrape anything but this pressure is too much. Will rent with one of the big guys next time. Also charged me a whole day for being 2 hours late and on tip of that I lost $30deposit due to the exchange rate or something. Geez!Reviewed 29 Sept 2026
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4.0
We had booked a mid-size vehicle specifically because we were travelling with four people and had three checked suitcases plus carry-on luggage. Based on the vehicle description and booking information, we expected the car to comfortably accommodate our passengers and luggage. However, upon arrival, we were provided with a vehicle that could only fit two checked suitcases plus one carry-on in the trunk. Our third checked suitcase had to be placed on the middle seat, along with two carry-on bags, while all four passengers were in the vehicle. This was extremely uncomfortable and clearly not suitable for our travel needs. We immediately raised our concerns with the rental staff and explained that the vehicle provided did not meet our requirements. Unfortunately, we were not offered any suitable alternative. We were essentially told to take the vehicle and continue with our journey. As a result, the entire time we had the vehicle was uncomfortable and stressful. When our fifth passenger joined us later during the trip, it was impossible for everyone and our luggage to fit safely in the vehicle. We were therefore forced to rent a second, smaller vehicle at an additional cost, effectively paying double for transportation. This situation could have been avoided if we had been provided with the appropriate vehicle class that we originally booked, or if a suitable alternative had been offered when we raised the issue at pickup. I am requesting that you review this matter and provide an appropriate refund or compensation for the unsuitable vehicle provided and the additional rental costs we incurred as a direct result.Reviewed 24 Sept 2026
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10.0
Everything was great! The staff were super helpful and even brought us to the metro station when we dropped the car off. Would recommendReviewed 24 Sept 2026
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8.0
They could use more people for better customer service at the time of my arrival. It was very, very busy. A lot of people were waiting online and what I noticed was that they didn’t have enough people workingReviewed 14 Aug 2026
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2.0
Customer service. My plane was late and I was charged 186€ extra because they could not find a similar car within the same category.Reviewed 9 Aug 2026
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2.0
We don’t like when employee is talking about other customers in different language because the other customer they not understand, but we understandReviewed 23 Jul 2026
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10.0
Memy and George were so helpful. They communicated clearly, explained the drop off, and went above and beyond to make sure our rental was easy and stress free. It was my first time renting in Athens and it went perfectly. Thank you Memy and George!Reviewed 22 Jul 2026
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6.0
The office was clean and well located, and staff was friendly and efficient. Sadly, because it was a single staff, though, it took nearly an hour to get our car. And because the location is on a terribly busy street, they bring the car to the sidewalk, which is treacherous to drive on and off. It was a nerve-wracking experience.Reviewed 2 Jul 2025
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2.0
As I reached out earlier this trip the initial rental car I rented did not have properly working A/C, I was not angry or rude and the agency did eventually meet me in Elefsina to exchange the car. As I continued my trip we went to Kynthos were I ended up getting a flat tire on 6/12.. I immediately call green motion to report the incident. They became irate with me and kept stating I should not have taken the car to the island, which I was not aware of(which I will take responsibility if it was in the contract and I missed it). When I returned from the island I took the car To the shop and had a new tire put on the car. When I returned the car I turned in the keys and loaded my families stuff in the shuttle. A gentleman checked the car and I was issued a refund for the deposit. We started down the road in the shuttle when the driver got a call and did a u turn in the road with no explanation. I then asked are we going back and he said yes “the lady needs to talk to you.” At this point it would be considered in the United States that my family and I were being kidnapped as I was being taken against my will. ( I’m not sure The law in Greece) I was then asked to come back in the office where the lady told me the tire is “broken” I said no it’s not it is replaced. She said I had to replace two tires since I got a flat on one. I said I read the policy and did not see that anywhere just that I needed to replace the damaged tire. She then started filling out a claim which I did not understand. At this point I got my father-in-law on the phone( who speaks Greek). The employees became very angry and it became apparent I was not going to be able to leave. I asked them can I please be taken to the airport in which they replied no. I said charge me for the tire and let me go they said I could not leave and I had to wait for a mechanic. I then asked them directly am I being held against my will to which I received no reply. I asked a 2nd time am I being held against my will or can I take my luggage and leave. An employee then told me yes leave and take your luggage. I then had to remove my 3 kids, wife, 3 checked bags, 5 book bags, two car seats, and a carry on out of the shuttle by myself and start walking down the sidewalk to get to the airport. It is very apparent to me know that they were trying to coerce my into doing what they want because they knew I needed the shuttle to the airport. I would recommend kayak looking into this before allowing them to be used on your site. At no point should I have been forced to walked down the road with my 3 young kids and all my luggage.Reviewed 17 Jun 2024
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6.0
Everything was as agreedReviewed 2 Mar 2024
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2.0
Return experience was very poor. They demanded photos for existing damages. Damages they should have documented before renting it out.Reviewed 18 Oct 2023
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10.0
Fast service, friendly staff.Reviewed 30 Sept 2023
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