Pet friendly. Over priced
The beds were amazing!!! The bar was expensive and the staff was not attentive and appeared to only want to serve when it was convenient to them. For the money, I spent I would expect either a complementary continental breakfast or free parking. Neither was available.
The Anza was the only hotel in the area that was pet friendly so my choices were limited. Luckily! Very contrmporary design with hardwood floors in the rooms. I read comments about the shower design and how the floor gets wet. It does, but who cares? Threw down an extra towel and called it good. Very nice staff and easy check in. Mini-fridge in the room was also nice to keep wine cood. Very spacious rooms so the three of us sharing the room were plenty comfortable. Only downside I found was no room service. There are single brew coffee pots in the room but I would have loved to have been able to have a pot of fresh coffee each monring in the room. There is a restaurant in the hotel which DOES service breakfast and coffee as well.
Very friendly staff & offered us late check out since we didn't check in until 2am. Very clean, nice location. Doesn't include breakfast
We had to kick and scream to get a room that matched our reservation. They told us they had no more king bed rooms available. Then after raising a stink they magically found us a king room. There is also no material (magazines) in the room that describe the city or activities in the area.
Rooms, common areas, and facilities were very nice and modern looking. Outside (dirty / run down), the parking (old / run down), and hallways (old / run down).
Great ambience, $6mil upgrade really showed hotel's quality & efforts to be hotel of choice in Calabasas. $10 parking fee No breakfast (?) Guests on 2nd floor (I stayed on 1) can be heard walking around above (ruined the hotel experience).
restaurants and shopping nearby. Internet never worked and had to go outside for cell phone to work. really frustrating.
It was very relaxing environment, also accept dogs.
All was fabulous at the Anza. Love the room. The bed was very comfortable. Henry and Zoe at the front desk were very professional, informed and personable. My only suggestions would be to have a few hooks in the bathroom to hang wet towels and maybe a mirror on the side wall in the bathroom. I wear contacts and it sometimes hard to see across the vanity.
Everything was clean. No weather stepping on bottom of doors. Made the night very cold even with the heater on.
Nothing Everything.We booked for one night. But when we came after mid night we saw that room , sheets, bath were very dirty and stains were everywhere. We reject to stay and prefer to sleep in the car because it was Saturday night and all hotels around were fully booked. After our complaints night manager offered to reimburse us which we still didn't receive yet.
I liked bathroom and the bed super comfy. Parking , the fact that people live there oh and the fact the cops showed up because drugs
Cheap Rate. Good A/C Dirty bathroom, Mold in shower. Shower head too low.
location near highway, close to shopping malls and stuff like that quite loud, shower isn't that clean
Location and some of the hotel staff was helpful. They were not very accomadating to children.
A plethora of vending machines other than just soft drinks. Everything a more upscale hotel would have in the "room bar" if you open would cost an arm & a leg. The machines are much more resonably priced. We were on the first floor. There was too much noise in the room directly above us afte 10pm. We had small kids, 1 & 5 that needed to stay asleep
The grounds were attractive and the jacuzzi was inviting.
We really liked this hotel. Friendly and helpfull staff. Nice rooms, well maintained garden. Absolutely recommended,
This is a modest hotel, well maintained, clean and simple. Grand bathroom vanity, with good lighting ing the bathroom, quiet vent, clean shower. Comfy bed. The continental breakfast includes good coffee, fresh fruit, oatmeal packs including plain. The courtyard is very pleasantly landscaped with green and flowers, and we saw several people sitting out at their tables, on their 1st floor patios, and in the charming gazebo. It's a well run, well maintained motel style inn with courteous professional staff. I'm an ex-smoker, and so when smoke drifts up toward the stairwell, to the second floor, from the courtyard patios where guests are allowed to smoke, it bothers me. the occasional smokers will sit on their patios and smoke and that dampers the pleasure of the stroll through the courtyard. I don't like the smell and don't want to breathe it.
the location was great for shopping, and close to LA airport.Ideal for staying 1 night before taking a flight.
Bathroom was clean. Bed was comfortable. WiFi signal was strong. It was a decent place to stay. Breakfast was good, standard motel food. It is an older place and shows some signs of age on the outside of the building and in the hallways.
how reasonable it was comapared to other hotels in this expensive area. no
the location of the hotel and the value for money the cleanliness of the room
beautiful hotel - fully furnished and clean room - excellent breakfast - nice pool and garden - spacious parking and very affordable!
very nice setting,well presented and clean. the jaccuzzi pool/spa was'nt working,so we we're unable to use it.
Breakfast was good and a nice inner garden Guest smoking in the inner garden under our window late at night.
It was so delightfully quiet, convenient and comfortable. We would highly recommend staying there for any reason!!
The hotel itself is nice for the price, but management charge me two separate $50 holds, $139 for no reason and $150 for a smoking fee because the fire alarm was missing. I don't even smoke! I booked through HOTELS.com and they still charged me f$139 or the room upon arrival without my knowledge. What's going on here???
We enjoyed the beautiful grounds The room service through the restaurant was poor. Or food took 1.5 hours, was cold, and the burger was undercooked
Loved the pool, hot tub, and hot breakfast! Bathroom didn't have a fan and the water from the sink took a long time to drain.
Clean, quiet, well-appointed room. Fitness center, pool, mini putting green, oversized chess board, garden area, wifi, breakfast, drink tickets at Brendan's, all included for a great price! It's such a great value, especially with little ones. The exterior and room decor is a little dated, maybe a little worn.
The breakfast buffet was awesome! The hostess was very friendly and pleasant. The pool was very nice as was the hot tub; I just wish the weather had been less windy and chilly. No real complaints but my husband had some travelers checks and they would not cash one which was upsetting; especially since we were staying there at the hotel for five days. The grocery store, Ralphs, took care of it for us.
Price was reasonnable Room was clean Toilet flush was broken Breakfast until 9:30 only Quite noisy in the morning
Came to So. Ca for my Dad's 97th Birthday. My husband couldn't make the trip so I was staying alone for a week. I loved staying at the Homewood Suites. Parking is more than ample. Rooms are very quiet. Returned very night to a clean room. I felt very safe staying there and I love that there is a Trader Joe's are next door. I will stay at Homewood very time I return to So California.
We were there for an event at Pepperdine University. About 20 min. away but the breakfast. Spacious rooms
We enjoyed our stay, rooms were updated, the mini kitchen was nice, outside area very well maintained, used the barbecue area very nice and relaxing, pool area too. Breakfast, dining area very comfortable, free breakfast, dinner with beer was awesome. Using the conference room and Internet was a big help. The fitness room was ok. Some Resturants near by, a Trader Joe's next door was sweet!! Definitely book this place again.
This was a great hotel. The room was large, clean, and comfortable. The furnishings were comfortable. Linens were clean and of good quality. Free breakfast bar was excellant with omelets, waffles, fresh fruit, and more. We would definately stay there again!
This hotel was amazing! The service was friendly and helpful, the breakfast was great and they also have a complimantery dinner.
This hotel is located just off the 101 but I didn't experience any traffic noise. It is right next to a Trader Joe's which comes in very handy. There are also other grocery stores and restaurants nearby. The hotel has complimentary breakfast with a number of selections. My room was very spacious with a full kitchen. The staff was very helpful with directions and other assistance. The hotel has a small business center with two computers and printers and free wifi. It is a short, beautiful drive over the Santa Monica mountains to Malibu.
This hotel is a great selection of the area. It is just off the 101. It is a beautiful drive through the Santa Monica Mountains to get to Malibu. There is a Trader Joe's right next to it - very convenient if one wants to take food into the suite. There are also lots of other grocery stores and restaurants nearby. The staff is very friendly and helpful. I used the small business center that was equipped with PCs, printers and a fax machine. Full breakfast was very nice. Room was quite spacious.
The rooms are small but cozy, clean and modern. The staff was very friendly and helpful. The breakfasts offered diverse choices and was well stocked. My wife loved the fact that we could walk to Trader Joes to do some of our quick meal shopping. Great stay!
I have stayed at this Homewood Suites location many times and it is consistently one of the best run, friendliest hotels I know of. The front desk staff is great and the housekeeping staff is great. Rooms are always well kept and the beds are very comfortable. Full kitchen in your suite, free booze in the evenings and breakfast in the morning. What more could you want? Seriously, stay here - you will be glad you did.
We went to universal studios for 2 days and decided to stay at this hotel because of it's reviews. We were very satisfied, the air conditioner work well, they had a mini kitchen with dishes, pots & utensils and a full size refrigerator. They also have complimentary dinner with wine or beer, which ends at 7:30pm. They also have a restaurant at walking distance which we went to since we got there at 7:25pm. Their complimentary breakfast we were able to enjoy. We love this hotel, we will definitely book a room here next time we are in the area.
Excellent customer service, clean room, extremely comfortable bed, a great full breakfast, free fast Internet, elevator, and they have a pool. Room had a large TV, microwave, refrigerator, and an ironing board and iron. Beautiful landscaping. Great room for the cheap price. We will gladly stay here again!
The staff is wonderful. The rooms are clean & the grounds are beautiful and quiet. The front desk is efficient and well organized. The entire staff is helpful and knowledgeable should you have questions or a request. We are always treated with Sincere respect and kindness and made to feel valued and at home. Thank you Newbury LaQuinta
The room was clean and comfortable. Lot's of pillows, and the bed was just right. Breakfast offered healthy and less healthy options. Right off the frwy. between LA and Ventura counties. Front office staff could have been friendlier. At least look up and say hello or good morning when someone walks in?
Mini fridge and.microwave was a huge plus Spa wasnt working...
The room smelled of body odor. The hotel was sold out so we couldn't change rooms.
Went and talked to Moises at front desk in morning. EXTREMELY accommodating and went out of his way to find us a clean NON smoking room. His customer service went above and beyond! We booked a room in advance, called and confirmed late arrival. Got there at midnight after 7 hour drive. Gave us a smoking room. Wife has asthma so bad and she could hardly breathe. I'm on a Capp machine and the nicotine came through my mask. Smoke just in everything. Pillows, towels. Room filthy dirty, burn marks from cigarettes, everything had yellow on it, only sheets, had to pin together a covering for Windows. Absolutely worst experience ever! I will never stay at this hotel EVER again. Called front desk and he said only available room, can't help. Not what we needed to hear! Wife was up wheezing most of the night. We actually feel we should be credited for our first night.
The staff was kind and helpful. The rooms were clean and spacious. The breakfast was outstanding! There are no elevators. We were fine but if you have any challenges with stairs request a first floor room.
Breakfast was beyond what was expected. The pool and outdoor space was very attractive. The layout of the hotel was very nice. Very clean and comfortable. Check-in staff was super. The style of the interior of the rooms was a bit outdated.
the breakfast was great! the beds werent comfortable and the room was a little outdated
Breakfast was very nice. Rooms and infrastructure are in desperate need of updating. Horribly ugly patched up bathtub, Counter torn out of room replaced with closet, but in a very depressing way. It was sad to spend so much money on such bare minimum surroundings.
Great staff, great hotel Staff, food and room
The location was close to many things, food wasn't in shortage near the hotel! And there are many markets *Target, Ralphs were within 5 min drive. It was a quite, very good stay for the price On the second night, we learned that the freezers aren't exactly like the ones in a normal home so DON'T BUY ICE CREAM AND PUT IT IN THERE. Also there was a couple of surprise guests, 2 crickets that came in through a missed hole from the caulking. Its all good though, aside from that this location was EXTREMELY clean and welcoming
the lady at check in was very friendly and quick. the room was clean & beautiful. there was lots to do around the area. i would definitely come back. thank you!
I liked the fact that the room had a small fridge & microwave to keep the kids waters cold for their soccer tournament the next morning and that breakfast was an option downstairs before our big day
The cleanliness of the room The location of the building
The staff was very cheerful. Walls weren't thick enough you can hear everything from people talking next door in the hallway and even when someone turns on the shower. Long drive from Disney land and Universal.
was over priced for what it was. Staff could not direct me to a nice restraint. Noisy. Cheap
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The rooms were quiet. Staff was friendly and helpful. The 'market' was very limited and some items had expired dates.
Price for room was very reasonable and It was very clean, staff friendly and very helpful.
It was further away from the road so there was little road noise. I also liked the big fridges. Our first room smelled strongly of smoke. Our second room did not have a working AC. Our third room was decent. The walls are really thin so you can hear your neighbors, even if they are just talking quietly. Breakfast was a joke.
The hotel smells clean and fresh, unlike many hotels I've stayed in before. The large refrigerator came in handy; staying three days with five children costs a lot to eat out for every meal. I got food from the Vons next door and made my own food. The pullout bed in the king suit was not comfortable at all.
The hotel is clean. The room I stayed is bit small but comfortable and have a full kitchen. I booked in May 2014 for a King-size bed room, but when I checked in on July 12 night, i was told the King-size bed was sold out. Then frontdesk staff gave a queen-size bed room for me/my wife and kid. I was confused why the pre-booked room be soldout.
Cat smell overwhelmed the room. Front office did not return phone call after leaving message. Had to return in the middle of the day moving my Mom to change rooms. Highly inconvenient and no resolution on site.
I loved how pet friendly it was and how lovely the staff was.
Said they were Pet Friendly, which they were, but it was a $100 charge in addition to the room which was a little over $100. see above, we cancelled and got another rm with a reasonable charge 1 block away.
clean outside area with pool, BBQ, lawn extremely loud fridge in the room, very crowded breakfast place
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This guest did not leave comments about this hotel.
That was my second time staying at the hotel. The staff is awesome. The hotel is perfectly located and very clean. I will be staying there again.
We loved the location, the hotel was beautiful & very clean. The staff were very courtious.
Quiet location. Good breakfast. Friendly and attentive staff. Small pool. Jacuzzi water was a disgusting green color.
rooms clean, bed comfortable. great access to shopping/eating inconvenient hours of fitness center; broken treadmills and not enough of them for the amount of people waiting. pricey for an average hotel
never stayed couldn't make it to hotel never checked in never checked in or had the chance to cancel need a free room there
Great town, nice people, incredible food
The friendly staff They should offer free breakfast at the rates they charge.
Beautiful hotel with awesome service and great amenities. Just as long as you have a King bed, the queen beds are hard as rocks. The beds were the most uncomfortable beds i have ever slept on. Extemely hard, my whole bosy was sore the next morning. You would sleep better if you slept on the floor.
Hilton Garden Inn provided a large, comfortable room within walking distance of Old Town Calabasas. We had great time.
The building interior/exterior was very attractive and well maintained. Food offered in the morning was well prepared and displayed. The free fruit infused water in the lobby 24/7 was an appreciated plus. The exercise room was too small and the design is flawed as the majority of those going to/from the pool also go through the fitness room. There is no room to perform any floor exercises. There is only one bench to perform weight exercises.
upgraded to the 'big' room with bathtub (with jets) in the room, it was nice, quieter than I would've expected being right next to the highway, but super easy to get around from, good breakfast. not much, our room was on the end, so easy access to the stairs, everything was great.
Free breakfast; reasonable room rates
Handsome clean rooms with crisp fresh white sheets and a comfortable bed. Four of us stayed four nights comfortably in one room.
location was great room was not what I made reservations for. I made two reservations for me and a co-worker for 2 king rooms. 1 room was fine, the other room was an ADA room on the first floor with two queen beds that had not been cleaned. The shower still had residue so I asked to be moved to a different room. Second room was part of an adjoining room where the deadbolt did not work and it was still an ADA room and the beds were on the floor.
Great location New fitness equipment Room not clean upon arrival (hair on pillows, bath floor and tub) Staff not friendly Thermostat didn't regulate room temp well
I stayed the night before at the Wynn in 'Vegas then had meetings near the Westlake Village Hyatt. Although the room was clean, it was dated and I was given a room that seemed much more like a jail cell with a small window set into the wall that was 2 feet sunk into the wall. Bad Room!
A jug of milk, ordered for my three young children was 22 dollars.
very good, clean room wake up call system not reliable
Hotel is maintained nicely, staff is supportive and friendly. Rooms are showing their age. No in room safe, no in-room technology plate, wireless access only,
Bedding was terrible, paper thin
Staff was very nice. No Fridge in room. Windows didn't open.
Big room. Walking distance to shopping (Westfield Topanga). Noisy. The room is not well insulated from noise in the hall way and adjacent rooms. The mattress was too soft. The bed frame made noise and had to be fixed. No safe in the room for valuables. Internet costs extra. $17 for parking.
Friendly and helpful staff, room was very clean and comfortable they have removed the bath tubs, which was a bummer because I was really looking forward to a hot soak at the end of my day. Also, the overhead bathroom light automatically shuts off after a few minutes, so the room went mostly dark during my shower.
Weekend rates were excellent and it is centrally located within a mile of dozens of restaurants, a movie theatre, malls, etc.. 15 minutes from the beach and 30 minutes from Hollywood. Great location if you are visiting someone in the West San Fernando Valley The lobby was under constructions so it was a little bit hectic with the limited operating space.
Price was,great for a safe and clean room. Had to pay $17 for parking when there are plenty of parking in near by malls. Room was no frills but clean and comfortable
Why is there no pool at this facility?
Due to an oversight from booking.com we ended up without a place to stay for the evening, we never tried kayak before and in less than a minute we secured a room, cheaper than the original booking. The hotel was clean room was spacious they had a shuttle in a three mile radius. Close to shops malls etc. Hated the lumpy pillows , gel pillows work so much better. Our heads weigh a lot so down pillows just get smashed down. Shower head was way too high and was low flow,
Very personable staff. Room was cute and clean
Location was a benefit. No pay preview movies. I have never stayed in a hotel without pay preview movie abilities. Noisy hall with heavy doors slamming.
clean, modern, friendly staff
Comfortable beds, cleanliness, spacious room. Thin walls (I could hear the elevator on the other side of our wall and children in the hall). The extra-cost breakfast service closed at 9:30am (too early).
The room was clean, very comfortable and excellent price. Nice lcd tv, comfy bed with excellent bedding and lots of pillows. Though close to the freeway, it was not noisy. Plenty of dining options close by. Excellent value! Did not include breakfast as all our other hotels did, at least Starbucks is close by!
I asked for early check-in and they accommodated my request hotel could use an aesthetic update.
Very close to everything that we enjoy. No gym. You have to drive to another location.
The restaurant staff/food was excellent plus the breakfast voucher was quite generous. Although they did not have a fitness room, they had an exchange/agreement with nearby Gold's Gym that was complimentary - no charge within walking distance. This was a huge personnel plus. And, the pool was very nice, the rooms were private, quiet and very comfortable.
There was a smell in the bathroom including the lobby
The rooms are small and it seemed like a very inexperienced person tried to update the room and bathroom. The walls were dirty in some places, and someone may have used the wrong type of paint to touch up the walls, which made it look like there were greasy marks in some places. I didn't feel safe there, for some reason. It's not very inviting. Also, when I was trying to check out in the morning, the lady was on a personal call and I had to wait for a couple minutes it seemed, before she decided to end the call to help me. I also would have appreciated more information from the nice people working the night before when I had checked in, like where the best place to park would have been for my room. Since they never told me anything about the layout, I just figured that I would find 1 main entrance, but that wasn't the case. We ended up parking in the back of the building, hauling our luggage up to the 3rd floor, just to find that our room was in the very front of the building.
Controlled parking Needs updated toilets, fan for bathroom. Receptionist was just ok. Italian restaurant attached to hotel was too expensive and not very good. It would be better if they were separate so I wouldn't have to associate the restaurant with the hotel.
Easy to get in and out, great location. Balcony in room, could leave open. Breakfast that was offered for free was good. Ac worked great, but had door open for air. Would denfinitly stay there again. Very close to expressway, room facing it, a little loud with balcony door open, but fine closed. Smokers from below, had smoke coming into room with balcony door open.
Everything about this room was great and we were able to sleep! Everything in the room worked and was clean! I felt very comfortable letting my two year old walk around the floor. Trash bins were over flowing outside the property!
I was very pleased at the oveall condition and friendly manner of the staff.. Most of all the hotel room was very quiet all night which is a plus as I am a light sleeper. The Hotel does supply doggie bags for dog waste outside, however there is an ample supply of droppings on the wood mulch covered area. This is not a criticisim of the hotel but of the lax nature of the dog owners who could care less...
The room was very clean and I love that it comes with a kitchen. It is right off the freeway exit. There is also a small strip mall in walking distance. The free breakfast could have been nicer. But it's free so I can't complain. The staff seemed a littler overwhelmed.
location put us in a smoking room,not what my reservations said,barking dog next door all night
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The convenience of location and I like the kitchenette. Due to the type of diet I have to be on, it makes it easier to maintain it. The bed could have been firmer. The selection on the TV could be more vast but I get that you really aren't expected to be watching TV.
Staff was very polite. Had to stay in a smoking room because nothing else was available and I was not informed until I arrived.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Front desk staff, hotel employee, was excellent. Room was very clean and chearful. Breakfast could be looked at to improve.
Tv sound was set so that we could not adjust volume and when air conditoner was running could not hear TV. Was told BT t the desk this c was done by cable company. That made no sense.
Live music at the Arena, total comfort in my room, nice restaurant, good food, good wine!
I like that the hotel has everything in it. Little gift shop, cafe, room service, etc, the other hotels in the area don't have any of these things. It's really a good size and rather comfortable room for the money. The 2 rooms I was in needed painting on the bathroom doors, the Door security feature in both rooms were worn out. Light bulbs in bathroom needed changing.
The rooms were nice. The bed was comfortable. The coupon to purchase 2 express breakfasts and 2 cocktails for $11 for a couple was okay but the single traveler in our group didn't get any discounts. The express breakfast was $7.95 and not worth it. I would prefer a higher price room that offered a free continental breakfast.
The location is nice, close to shopping and coffee. Pool and hot tub area is nice and clean. Rooms were not very clean, old, tub stained, shower curtain moldy, fridge was off when arrived and once on it froze our drinks, hard to get in and out of with baby things.
Great Value for the room ,located close to shopping Low water pressure, stale smell in rooms
The bed was comfortable Because we didn't book through the hotel the meager breakfast that others got for free cost us $10 each. After enough complaining they took that charge off. Other places offer free bottles of water - this place charged 2.50 if you drank one. The room smelled like cigarette smoke even though it said it was a no smoking room.
GREAT PRICE, CLOSE TO VENUE.
The beds of the hotel were nice and the bathroom had a very nice tub and shower. Those were the only highlights on this stay. The wifi in our room did not work at all and they said it was because we were in a part of the hotel where the signal was weak. They told me to hook the ethernet cable to my laptop and even that didn't work. It took 3 calls down to the front desk to get someone to finally fix the ethernet cable. The first night we came in, there must have been an event or a load of people at the restaurant in the hotel because we could not find a parking space anywhere remotely close to the entrance of the hotel. By the next morning half those cars were gone so I knew they weren't guests. The walls of the hotel were also sort of thin and I could hear someone next door talking loudly on their phone. Overall it was not a pleasant experience and I would not stay here again or recommend it to anyone.
Excellent value. Great amenities: gym, bar & grill, pool, WiFi & wired internet access. Water pressure was very low, making it difficult to shower. I understand conservation but I would prefer to make that a conscious decision rather than be forced by the plumbing.
staff, room bath towels needed to be larger and I'm a small person!
Quiet, relatively comfortable rooms. Restaurant and room service very over priced