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There was a smell in the bathroom including the lobby
Controlled parking Needs updated toilets, fan for bathroom. Receptionist was just ok. Italian restaurant attached to hotel was too expensive and not very good. It would be better if they were separate so I wouldn't have to associate the restaurant with the hotel.
The restaurant staff/food was excellent plus the breakfast voucher was quite generous. Although they did not have a fitness room, they had an exchange/agreement with nearby Gold's Gym that was complimentary - no charge within walking distance. This was a huge personnel plus. And, the pool was very nice, the rooms were private, quiet and very comfortable.
The rooms are small and it seemed like a very inexperienced person tried to update the room and bathroom. The walls were dirty in some places, and someone may have used the wrong type of paint to touch up the walls, which made it look like there were greasy marks in some places. I didn't feel safe there, for some reason. It's not very inviting. Also, when I was trying to check out in the morning, the lady was on a personal call and I had to wait for a couple minutes it seemed, before she decided to end the call to help me. I also would have appreciated more information from the nice people working the night before when I had checked in, like where the best place to park would have been for my room. Since they never told me anything about the layout, I just figured that I would find 1 main entrance, but that wasn't the case. We ended up parking in the back of the building, hauling our luggage up to the 3rd floor, just to find that our room was in the very front of the building.
Easy to get in and out, great location. Balcony in room, could leave open. Breakfast that was offered for free was good. Ac worked great, but had door open for air. Would denfinitly stay there again. Very close to expressway, room facing it, a little loud with balcony door open, but fine closed. Smokers from below, had smoke coming into room with balcony door open.
Very close to everything that we enjoy. No gym. You have to drive to another location.
I asked for early check-in and they accommodated my request hotel could use an aesthetic update.
Amazing breakfast included! Staff very friendly. Clean and wuiet with a great location.
The hotel itself is nice for the price, but management charge me two separate $50 holds, $139 for no reason and $150 for a smoking fee because the fire alarm was missing. I don't even smoke! I booked through HOTELS.com and they still charged me f$139 or the room upon arrival without my knowledge. What's going on here???
Clean, quiet, well-appointed room. Fitness center, pool, mini putting green, oversized chess board, garden area, wifi, breakfast, drink tickets at Brendan's, all included for a great price! It's such a great value, especially with little ones. The exterior and room decor is a little dated, maybe a little worn.
Price was reasonnable Room was clean Toilet flush was broken Breakfast until 9:30 only Quite noisy in the morning
It was so delightfully quiet, convenient and comfortable. We would highly recommend staying there for any reason!!
Loved the pool, hot tub, and hot breakfast! Bathroom didn't have a fan and the water from the sink took a long time to drain.
We enjoyed the beautiful grounds The room service through the restaurant was poor. Or food took 1.5 hours, was cold, and the burger was undercooked
The breakfast buffet was awesome! The hostess was very friendly and pleasant. The pool was very nice as was the hot tub; I just wish the weather had been less windy and chilly. No real complaints but my husband had some travelers checks and they would not cash one which was upsetting; especially since we were staying there at the hotel for five days. The grocery store, Ralphs, took care of it for us.
Good space and food, clean.
The bed was very comfortable. Check in and check out were efficient and brief. The waffles and oatmeal were good. The breakfast was underwhelming. The hot food was gross and the bagels/breads were stale. The hot tub wasn't hot and there were no towels by the pool. I think I over paid for what we got. I think I'll try across the street next time.
Overall everything was great, I use to live in the area & for last minute reservations for New Year's Eve night with a 3 month old the acommendations were perfect. We checked in about 5:30pm New Year's Eve, just walked right up to the desk. 2 young ladies were behind the counter & immediately let me know they would be right with me. One was Showing the other how to do something, when another employee walked in behind the desk & was told "oh you can help her" she was very rude when she helped me not even a hello, have a nice night you can tell she didn't want to be there.
comfortable and modern rooms. good complementary breakfast
Cleanliness of the room Room layout Brightness of the room A/C control was very accurate Kitchenette area Seating area and desk The bed was a little hard Couch was a little hard to sit on
Cleanliness, staff friendliness, overall good breakfast. Next night we stayed at a Hilton in Monterey and the rooms were small, terrible carpet, and too expensive Did not enjoy driving through parking lot to get to hotel. Should have easy access offa main road
Convenient to freeway, gas station, Walgreens, and casual restaurants. Breakfast was good, oatmeal, eggs, sausage, hot coffee, etc. every morning plus the "to-go" brown bag breakfasts are available for those in a hurry. The bed was super comfortable. Not as clean as other Hampton Inns I have stayed at and the front desk usually only had one person who was on the phone most of the time. The hotel faces the freeway, the traffic noise was very loud. There were no lights on in the parking lot the first night; it was really dark and creepy getting to my car! I was there for three days and there was the same little pile of what looked like paper bits and crumbs on the floor by the elevators the entire time. The hall carpets are very stained EVERYWHERE. The tops of the lights by the bed, picture frames, baseboards, top of the headboard, back edge of the desk were all dusty, there was mineral buildup all along the bottom of the shower door and it was obvious that vacuuming between the furniture was not done regularly. The entire hotel gave the impression that they are short staffed so cut corners on service and cleanliness.
The cleanliness of the room The location of the building
I liked the fact that the room had a small fridge & microwave to keep the kids waters cold for their soccer tournament the next morning and that breakfast was an option downstairs before our big day
the lady at check in was very friendly and quick. the room was clean & beautiful. there was lots to do around the area. i would definitely come back. thank you!
Weekend rates were excellent and it is centrally located within a mile of dozens of restaurants, a movie theatre, malls, etc.. 15 minutes from the beach and 30 minutes from Hollywood. Great location if you are visiting someone in the West San Fernando Valley The lobby was under constructions so it was a little bit hectic with the limited operating space.
Staff was very nice. No Fridge in room. Windows didn't open.
very good, clean room wake up call system not reliable
Why is there no pool at this facility?
Hotel is maintained nicely, staff is supportive and friendly. Rooms are showing their age. No in room safe, no in-room technology plate, wireless access only,
Friendly and helpful staff, room was very clean and comfortable they have removed the bath tubs, which was a bummer because I was really looking forward to a hot soak at the end of my day. Also, the overhead bathroom light automatically shuts off after a few minutes, so the room went mostly dark during my shower.
A jug of milk, ordered for my three young children was 22 dollars.
Due to an oversight from booking.com we ended up without a place to stay for the evening, we never tried kayak before and in less than a minute we secured a room, cheaper than the original booking. The hotel was clean room was spacious they had a shuttle in a three mile radius. Close to shops malls etc. Hated the lumpy pillows , gel pillows work so much better. Our heads weigh a lot so down pillows just get smashed down. Shower head was way too high and was low flow,
Bedding was terrible, paper thin
Big room. Walking distance to shopping (Westfield Topanga). Noisy. The room is not well insulated from noise in the hall way and adjacent rooms. The mattress was too soft. The bed frame made noise and had to be fixed. No safe in the room for valuables. Internet costs extra. $17 for parking.
Price was,great for a safe and clean room. Had to pay $17 for parking when there are plenty of parking in near by malls. Room was no frills but clean and comfortable
Mini fridge and.microwave was a huge plus Spa wasnt working...
Excellent customer service, clean room, extremely comfortable bed, a great full breakfast, free fast Internet, elevator, and they have a pool. Room had a large TV, microwave, refrigerator, and an ironing board and iron. Beautiful landscaping. Great room for the cheap price. We will gladly stay here again!
Went and talked to Moises at front desk in morning. EXTREMELY accommodating and went out of his way to find us a clean NON smoking room. His customer service went above and beyond! We booked a room in advance, called and confirmed late arrival. Got there at midnight after 7 hour drive. Gave us a smoking room. Wife has asthma so bad and she could hardly breathe. I'm on a Capp machine and the nicotine came through my mask. Smoke just in everything. Pillows, towels. Room filthy dirty, burn marks from cigarettes, everything had yellow on it, only sheets, had to pin together a covering for Windows. Absolutely worst experience ever! I will never stay at this hotel EVER again. Called front desk and he said only available room, can't help. Not what we needed to hear! Wife was up wheezing most of the night. We actually feel we should be credited for our first night.
Very nice and economical , and pet friendly
The room smelled of body odor. The hotel was sold out so we couldn't change rooms.
The room was clean and comfortable. Lot's of pillows, and the bed was just right. Breakfast offered healthy and less healthy options. Right off the frwy. between LA and Ventura counties. Front office staff could have been friendlier. At least look up and say hello or good morning when someone walks in?
Location of Hotel was good. There was sufficient parking at a times. Room was clean and everything seem to work. Staff was great. Very friendly and helpful. The pillows were not comfotable, they went flat very fast. The bedding seemed old. Needs to be replaced. There were some old stains on the bedding.
The staff is wonderful. The rooms are clean & the grounds are beautiful and quiet. The front desk is efficient and well organized. The entire staff is helpful and knowledgeable should you have questions or a request. We are always treated with Sincere respect and kindness and made to feel valued and at home. Thank you Newbury LaQuinta
A plethora of vending machines other than just soft drinks. Everything a more upscale hotel would have in the "room bar" if you open would cost an arm & a leg. The machines are much more resonably priced. We were on the first floor. There was too much noise in the room directly above us afte 10pm. We had small kids, 1 & 5 that needed to stay asleep
The grounds were attractive and the jacuzzi was inviting.
We really liked this hotel. Friendly and helpfull staff. Nice rooms, well maintained garden. Absolutely recommended,
This is a modest hotel, well maintained, clean and simple. Grand bathroom vanity, with good lighting ing the bathroom, quiet vent, clean shower. Comfy bed. The continental breakfast includes good coffee, fresh fruit, oatmeal packs including plain. The courtyard is very pleasantly landscaped with green and flowers, and we saw several people sitting out at their tables, on their 1st floor patios, and in the charming gazebo. It's a well run, well maintained motel style inn with courteous professional staff. I'm an ex-smoker, and so when smoke drifts up toward the stairwell, to the second floor, from the courtyard patios where guests are allowed to smoke, it bothers me. the occasional smokers will sit on their patios and smoke and that dampers the pleasure of the stroll through the courtyard. I don't like the smell and don't want to breathe it.
beautiful hotel - fully furnished and clean room - excellent breakfast - nice pool and garden - spacious parking and very affordable!
Bathroom was clean. Bed was comfortable. WiFi signal was strong. It was a decent place to stay. Breakfast was good, standard motel food. It is an older place and shows some signs of age on the outside of the building and in the hallways.
very nice setting,well presented and clean. the jaccuzzi pool/spa was'nt working,so we we're unable to use it.
the location was great for shopping, and close to LA airport.Ideal for staying 1 night before taking a flight.
how reasonable it was comapared to other hotels in this expensive area. no
the location of the hotel and the value for money the cleanliness of the room
Breakfast was good and a nice inner garden Guest smoking in the inner garden under our window late at night.
Location and some of the hotel staff was helpful. They were not very accomadating to children.
The hotel room was very clean. The staff were all helpful and courteous The price was great I would recommend this hotel to anyone. Hope to stay there again Thank you
no toilet paper on bathroom. no room service .
1.) The parking lot is a bit cramped. I drive a compact, and it was still difficult backing out without hitting a car on the other side of the aisle. 2.) The carpet cleaners were scheduled to come in during my stay, but I was not told about this at time of booking. And this was despite the fact that the carpets were fine! I should have been informed about the planned cleaning beforehand, because it was a part of what I was buying.
Overall clean safe and friendly
good location Heater very noisy stopper in tub didn't work well
The location which seemes very safe and quiet. Then top comforter sheet was rough. The carpet is very dirty. Towels where rough. There were 5 gnats in the sink when we arrived.
Good value for the money. Nice neighborhood near a supermarket, fast food, gas and several eating establishments. Free parking. Would have been nice to have a microwave in the room, but you can use the one in the hotel lobby if needed.
The location. It was clean. False advertising about "Free Wifi". It was only free for 24 hours for 2 devices and then you had to pay. Uncomfortable beds. Not a great experience with the staff. Called to get an early check in, was told it would be no problem by 2 different people. We still had to wait.
the staff on some days was really nice & very accomodating but not on a regular basis I found a roll of toilet paper on the corner of my bed & also a soap rapper there was some concern in my mind if they replaced the sheets/towels or simply fixed them since they had a bit of a smell to them.
Location Dirty Floors. Housekeeping was great, but they need to change the carpets. Good value for the money.
The friendly staff from the front desk to the cleaning staff. N/A
Convenient location ( off the 101, as we were headed to Lompoc) and friendly staff. Overall ok hotel for what we needed. Somewhat run down and the rooms are very small! Only one queen bed in most rooms and we needed up having to get a third room ( we had planned to stay 2 adults and 2 kids in one room, which is not possible) But my request for another room was accommodated and the front desk girl gave me a matches rate for the room for the night, which was appreciated.
Cat smell overwhelmed the room. Front office did not return phone call after leaving message. Had to return in the middle of the day moving my Mom to change rooms. Highly inconvenient and no resolution on site.
was over priced for what it was. Staff could not direct me to a nice restraint. Noisy. Cheap
The staff was very cheerful. Walls weren't thick enough you can hear everything from people talking next door in the hallway and even when someone turns on the shower. Long drive from Disney land and Universal.
It was further away from the road so there was little road noise. I also liked the big fridges. Our first room smelled strongly of smoke. Our second room did not have a working AC. Our third room was decent. The walls are really thin so you can hear your neighbors, even if they are just talking quietly. Breakfast was a joke.
The hotel smells clean and fresh, unlike many hotels I've stayed in before. The large refrigerator came in handy; staying three days with five children costs a lot to eat out for every meal. I got food from the Vons next door and made my own food. The pullout bed in the king suit was not comfortable at all.
The hotel is clean. The room I stayed is bit small but comfortable and have a full kitchen. I booked in May 2014 for a King-size bed room, but when I checked in on July 12 night, i was told the King-size bed was sold out. Then frontdesk staff gave a queen-size bed room for me/my wife and kid. I was confused why the pre-booked room be soldout.
clean outside area with pool, BBQ, lawn extremely loud fridge in the room, very crowded breakfast place
This guest did not leave comments about this hotel.
I loved how pet friendly it was and how lovely the staff was.
The rooms were quiet. Staff was friendly and helpful. The 'market' was very limited and some items had expired dates.
Said they were Pet Friendly, which they were, but it was a $100 charge in addition to the room which was a little over $100. see above, we cancelled and got another rm with a reasonable charge 1 block away.
Price for room was very reasonable and It was very clean, staff friendly and very helpful.
Staff was attentive!
I stayed the night before at the Wynn in 'Vegas then had meetings near the Westlake Village Hyatt. Although the room was clean, it was dated and I was given a room that seemed much more like a jail cell with a small window set into the wall that was 2 feet sunk into the wall. Bad Room!
Check in/check out was easy. We were greeted by staff on entering and leaving every time. The food and service at the restaurant and bar were good. The room was attractive, well-appointed and comfortable in typical Hyatt fashion. TV was high quality HD flat screen with digital access. Hotel had convenient access to/from the 101 freeway. The room overall was very clean, except under the desk, where little scraps of wire and dust balls indicated it had not been vacuumed in some time. Like a lot of older properties, plugs for iPads and phones were not convenient. Sockets on lamp bases would not accommodate chargers and there were no extra sockets around the desk (hence, my discovery of the detritus). Furnishings in the lobby area were sparse and austere. Clearly, you're not being invited to hang around the lobby and read.
location was great room was not what I made reservations for. I made two reservations for me and a co-worker for 2 king rooms. 1 room was fine, the other room was an ADA room on the first floor with two queen beds that had not been cleaned. The shower still had residue so I asked to be moved to a different room. Second room was part of an adjoining room where the deadbolt did not work and it was still an ADA room and the beds were on the floor.
Great location New fitness equipment Room not clean upon arrival (hair on pillows, bath floor and tub) Staff not friendly Thermostat didn't regulate room temp well
Excellent value. Great amenities: gym, bar & grill, pool, WiFi & wired internet access. Water pressure was very low, making it difficult to shower. I understand conservation but I would prefer to make that a conscious decision rather than be forced by the plumbing.
I like that the hotel has everything in it. Little gift shop, cafe, room service, etc, the other hotels in the area don't have any of these things. It's really a good size and rather comfortable room for the money. The 2 rooms I was in needed painting on the bathroom doors, the Door security feature in both rooms were worn out. Light bulbs in bathroom needed changing.
Tv sound was set so that we could not adjust volume and when air conditoner was running could not hear TV. Was told BT t the desk this c was done by cable company. That made no sense.
Great Value for the room ,located close to shopping Low water pressure, stale smell in rooms
The beds of the hotel were nice and the bathroom had a very nice tub and shower. Those were the only highlights on this stay. The wifi in our room did not work at all and they said it was because we were in a part of the hotel where the signal was weak. They told me to hook the ethernet cable to my laptop and even that didn't work. It took 3 calls down to the front desk to get someone to finally fix the ethernet cable. The first night we came in, there must have been an event or a load of people at the restaurant in the hotel because we could not find a parking space anywhere remotely close to the entrance of the hotel. By the next morning half those cars were gone so I knew they weren't guests. The walls of the hotel were also sort of thin and I could hear someone next door talking loudly on their phone. Overall it was not a pleasant experience and I would not stay here again or recommend it to anyone.
GREAT PRICE, CLOSE TO VENUE.
Quiet, relatively comfortable rooms. Restaurant and room service very over priced
The location is nice, close to shopping and coffee. Pool and hot tub area is nice and clean. Rooms were not very clean, old, tub stained, shower curtain moldy, fridge was off when arrived and once on it froze our drinks, hard to get in and out of with baby things.
The bed was comfortable Because we didn't book through the hotel the meager breakfast that others got for free cost us $10 each. After enough complaining they took that charge off. Other places offer free bottles of water - this place charged 2.50 if you drank one. The room smelled like cigarette smoke even though it said it was a no smoking room.
staff, room bath towels needed to be larger and I'm a small person!
Convince Maid service spotty and never complete
Live music at the Arena, total comfort in my room, nice restaurant, good food, good wine!
Ocean view. Old shower heads. Uncomfortable furniture. Outdated music appliances. Unromantic decor and feel, kind've hospital-like.
location, service, room, view, proximity to great restaurants and the best/easiest wifi at any hotel we've stayed...
We had to kick and scream to get a room that matched our reservation. They told us they had no more king bed rooms available. Then after raising a stink they magically found us a king room. There is also no material (magazines) in the room that describe the city or activities in the area.
All was fabulous at the Anza. Love the room. The bed was very comfortable. Henry and Zoe at the front desk were very professional, informed and personable. My only suggestions would be to have a few hooks in the bathroom to hang wet towels and maybe a mirror on the side wall in the bathroom. I wear contacts and it sometimes hard to see across the vanity.
The Anza was the only hotel in the area that was pet friendly so my choices were limited. Luckily! Very contrmporary design with hardwood floors in the rooms. I read comments about the shower design and how the floor gets wet. It does, but who cares? Threw down an extra towel and called it good. Very nice staff and easy check in. Mini-fridge in the room was also nice to keep wine cood. Very spacious rooms so the three of us sharing the room were plenty comfortable. Only downside I found was no room service. There are single brew coffee pots in the room but I would have loved to have been able to have a pot of fresh coffee each monring in the room. There is a restaurant in the hotel which DOES service breakfast and coffee as well.
Great ambience, $6mil upgrade really showed hotel's quality & efforts to be hotel of choice in Calabasas. $10 parking fee No breakfast (?) Guests on 2nd floor (I stayed on 1) can be heard walking around above (ruined the hotel experience).
Pet friendly. Over priced
Rooms, common areas, and facilities were very nice and modern looking. Outside (dirty / run down), the parking (old / run down), and hallways (old / run down).
It was very relaxing environment, also accept dogs.
Very friendly staff & offered us late check out since we didn't check in until 2am. Very clean, nice location. Doesn't include breakfast
restaurants and shopping nearby. Internet never worked and had to go outside for cell phone to work. really frustrating.
The beds were amazing!!! The bar was expensive and the staff was not attentive and appeared to only want to serve when it was convenient to them. For the money, I spent I would expect either a complementary continental breakfast or free parking. Neither was available.
The staff was kind and helpful. The rooms were clean and spacious. The breakfast was outstanding! There are no elevators. We were fine but if you have any challenges with stairs request a first floor room.
Breakfast was very nice. Rooms and infrastructure are in desperate need of updating. Horribly ugly patched up bathtub, Counter torn out of room replaced with closet, but in a very depressing way. It was sad to spend so much money on such bare minimum surroundings.
I particularly like the pillows. I don't know where the hotel industry gets them, but I'm on a search for my own bed!
Lock on my door wouldn't work therefore I was unavle to get into my room 3 times until they were able to solve the issue. Communication and resolution was very poor.
Great staff, great hotel Staff, food and room
Very, very clean rooms and super comfy beds & a delicious warm breakfast! We would definitely recommend this hotel.
The location was close to many things, food wasn't in shortage near the hotel! And there are many markets *Target, Ralphs were within 5 min drive. It was a quite, very good stay for the price On the second night, we learned that the freezers aren't exactly like the ones in a normal home so DON'T BUY ICE CREAM AND PUT IT IN THERE. Also there was a couple of surprise guests, 2 crickets that came in through a missed hole from the caulking. Its all good though, aside from that this location was EXTREMELY clean and welcoming
Breakfast was beyond what was expected. The pool and outdoor space was very attractive. The layout of the hotel was very nice. Very clean and comfortable. Check-in staff was super. The style of the interior of the rooms was a bit outdated.
the breakfast was great! the beds werent comfortable and the room was a little outdated
The staff was professional and courteous. The price matched our expectations. It felt like a hotel on the decline. It felt like its peak was in 1992, and has since been in need of a large renovation.
Wonderful breakfast, close to freeway and shopping, friendly staff Bathroom needed updating
The bathtub was large, The wifi worked great, and they give you a cookie upon check-in. The bed was really uncomfortable and squeaky. The walls were super thin and I heard everything. Parking was right outside of rooms so you heard people coming and going and car alarms. Tub was stained, sink didn't work properly and drain smelled like sulfur. I would skip this place and try La Quinta inn.
Great place to stay for a night and good value. The outside noises can filter into your room and no amenities on site. Some maintenance was done in my room without my knowledge leaving the carpet very wet and the A/C failed to work after the maintenance visit. Front desk staff member not too concerned about my informing him of the wet carpet and unannounced work in my room.
just a bed & shower
Was there for pleasure, that's what I got. Would have liked fluffier pillows.
Can't beat the price. Great for those travellers that are just passing through and need a bed to crash for a night. The location is good too, right next to outlets and theater. The rooms are very basic. Clean, but not squeaky clean. My room had a funky odor, like someone forgot to flush. The biggest drawback, however, is that there's no free wifi. $5 for 24 hrs of slow wifi.
The price We found someone's dirty shirt under our bed
They have a security guard that patrols from 10PM to 6AM. Right next to the outlets in Camarillo! Lot's of "thuggish" looking individuals that tried "mad dogging' me at numerous times. Now I'm Latino and perhaps maybe they felt insecure about me, but get rid of that show of bravado. I realized that the low prices attracts people like that, next time I'll pay $20 more to get piece of mind. Pillows smelled like cigarette/marijuana.
For the price and location, great! Very clean. A bit noisy, due to the 101 FWY.
The location was good. The fact that the Camarillo outlet stores were right next door was an added plus. The pillows on the bed were a bit flat. There was no jacuzzi.
Free breakfast; reasonable room rates
upgraded to the 'big' room with bathtub (with jets) in the room, it was nice, quieter than I would've expected being right next to the highway, but super easy to get around from, good breakfast. not much, our room was on the end, so easy access to the stairs, everything was great.
Handsome clean rooms with crisp fresh white sheets and a comfortable bed. Four of us stayed four nights comfortably in one room.