Book Thrifty car hires at Fresno Airterminal Airport

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2.0

When we arrived, they had our reservation but no car! The person at the counter was of no help and said that he could neither give us another car nor cancel the reservation. I was told that perhaps they would have a car in 40-50 minutes. He finally called me 2 hours later. In the meantime, I called Kayak, cancelled the reservation, and walked two counters down where Enterprise rented a car for LESS than what the original reservation would have been at Thrift. Thrifty has lost a customer for life. How do you reserve a car and then not have a car? Unbelievable!Reviewed 7 Jul 2024

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4.0

Pros:Staff was great, drop off easyCons:If the car didn’t smell like CigarettesReviewed 13 Feb 2021

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2.0

Cons:Staff not friendly at all definitely needs better customer service attitude.Reviewed 31 Aug 2020

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8.0

Pros:The reservation process was easy. The SUV was clean, and pick up was fast and easy. The employees at the counter inside the airport were friendly and expedient. I did have to walk back inside the airport to the desk to return it, but other than that, the return process was smooth, quick, and friendly.Cons:The reservation and service was great, though the price was a bit steep. It was a last-minute reservation; however, so that is just how it is. I didn't like some of the features of the SUV. The high beams flickered on and off at will while we were navigating curvy mountain roads in the dark. I did NOT enjoy this. The suspension wasn't as smooth, nor the handling as tight as the Jeep Cherokee we rented the following weekend from a different company.Reviewed 4 Aug 2020

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10.0

Cons:Quick with excellent customer service.Reviewed 13 Mar 2020

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5.6

Pros:The car was washed and clean.Cons:Pick up was not good. I was told that I couldn't use my company credit card that I used to book the reservation online because my first name on the card was different than my driver's license (it is my nickname on the credit card). This was the first time in 20 years it has ever been a problem and the rep asked me if it was the first time I rented from Thrifty because this is how the system works. I didn't really appreciate that as an answer. She then says when I come back she can switch the credit cards. I asked her why she didn't lead with that at the beginning of the conversation versus quoting me company policy. Another concern was insurance coverage (company versus personal based on the credit card on file). The drop off was a little better. The line was really long and nowhere does it say you have to stay in line to drop off. Luckily I asked because I was in a hurry (and didn't have to wait in line). The issue here was switching the credit cards which would require me to wait in line. The rep said to write my email down and they would send the final receipt later in the day. I did not receive the email as promised. I called two days later and finally received the second part of the bill (first part on my company credit card, second part on my personal credit card). The experience with Thrifty was OK at best. I'll likely choose a different rental car company in the future. Thank you.Reviewed 17 Feb 2020

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10.0

Cons:Thanks for a great service.Reviewed 31 Dec 2019

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9.6

Pros:Easy pick up and drop off.Reviewed 16 Dec 2019

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10.0

Cons:Better phone to music connectionsReviewed 2 Dec 2019

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• How much does it cost to hire a car from Thrifty at Fresno Airterminal Airport?

  On average a hire car from Thrifty at Fresno Airterminal Airport costs £37 per day.

• What is the most popular hire car from Thrifty at Fresno Airterminal Airport?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked hire car type from Thrifty at Fresno Airterminal Airport.

• Where can I find Thrifty hire cars at Fresno Airterminal Airport?

  5175 East Clinton Way is the closest Thrifty hire car location to Fresno Airterminal Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Fresno Airterminal Airport (FAT)?

  Yes