Book Thrifty car hires at New York John F Kennedy Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

6

Very Good

2

Good

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Fair

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19

10.0

Customer service representative was very helpful and assisted with what could have been a difficult transaction. No vehicles were available at first even though we had a reservation, but she made sure we were taken care of quickly.Reviewed 17 Apr 2024

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10.0

Thrifty employees were very kind and efficient. Getting and returning the car was very easy..Reviewed 23 Oct 2023

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2.0

Pros:The pick-up was so bad. It took them almost an hour to provide me with the car .The car was dirty,Cons:Have more respect and have the car readyReviewed 3 May 2021

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8.0

Pros:Short line. Hand sanitizer available. In Sarasota the rental car agent credited me for the toll I had to pay at the Chesapeake Bay Bridge Tunnel, which was not included in the prepaid EZ Pass (which uses photo recognition for payment)Cons:Staff member read a script of items available to purchase such as insurance and Sirius XM and EZ Pass. Hard to hear with mask. Could have been friendlier and less robotic. Purchased the EZ Pass for the week, however EZ Pass on the Chesapeake Bay Bridge Tunnel requires the EZ Pass device, or credit card payment, no photo recognition. Tool booth clerk complained that rental car companies should know this by now. Had to pay at that toll booth. Also, rental desk extremely hard to find coming in a car to pick up the car, as opposed to getting off airport shuttle. Long walk and no directions, little assistance from employees in the parking lotReviewed 19 Apr 2021

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2.0

Pros:NothingCons:It would’ve been great if I received a car?! My reservation was for 7 pm, I came at that time and was told there are no cars available. Asking when I would get a car wasn’t helpful: they told me they don’t know. I wasn’t given any options what I should do, when I can get a car or anything... Very poor customer service.Reviewed 18 Mar 2021

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2.0

Pros:Thrifty was fineCons:Thrifty was fine, but priceline was terrible, it was not clear that the rental was not editable and it really screwed me up. I will not be renting using Kayak again unless I am giving more trip flexiablity. Also I rent a car with 7 seat and had to upgraded to even get what I rented. ReeeeddiculousReviewed 8 Feb 2021

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8.0

Pros:Customer service was good. Overall pick up/ drop off was quick and easy. Car was clean and drove well.Cons:The toll pass was not worth it. A total rip off. The only reason I purchased was because I didn't have an EZ pass and was unsure if I would be able to pay cash.Reviewed 11 Dec 2020

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2.0

Cons:As soon as they knew I booked the car on kayak the same day, they told I have to wait 3 hours before they can process my request (although the line was empty)Reviewed 4 Nov 2020

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2.0

Cons:3 hour waits to pick up a mini van. That for sure could be better. I had a scheduled pick up for 1230 and I didn’t receive a car until after 3pm. Terrible serviceReviewed 23 Oct 2020

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6.8

Pros:I was told when I arrived that the rental location had a shortage on vehicles and was advised to cancel my reservation if I did not want to wait around 2 hours for a return to come through. I went to all other rental car companies in the airport and no one was able to accommodate a last minute booking so was forced to wait and indeed ended up waiting 2 hours although I had made the reservation close to a week in advance. This was very inconvenient and I was not able to get to my destination in time.Cons:It would have been nice if I was contacted ahead of time to be notified of the shortage to have enough time to make alternate arrangements. Further, I checked Thrify's website and was still shown that vehicles were available. When I asked the customer service rep, she said their website was "broken". There were at least five other parties in my same situation at this location, each of which was frustrated and had somewhere to be.Reviewed 12 Oct 2020

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2.8

Pros:NothingCons:Gave me a car with quarter of a tank and then charged me for 116 dollars for fuel.Reviewed 12 Oct 2020

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2.8

Pros:Drop off personnel was helpful.Cons:Rented one type of car and when I got there had to wait the original car was not available no incentive was offered for the mix up ended up paying more then originally planned for a smaller car. And car was dirty and empty on gas when received when I went to the counter to inform they answered that is all that was available.Reviewed 16 Sept 2020

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More

• How much does it cost to hire a car from Thrifty at New York John F Kennedy Intl Airport?

  On average a hire car from Thrifty at New York John F Kennedy Intl Airport costs £52 per day.

• What is the most popular hire car from Thrifty at New York John F Kennedy Intl Airport?

  Full-size (Hyundai Santa Fe or similar) is the most frequently booked hire car type from Thrifty at New York John F Kennedy Intl Airport.

• Where can I find Thrifty hire cars at New York John F Kennedy Intl Airport?

  312 Federal Circle is the closest Thrifty hire car location to New York John F Kennedy Intl Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from New York John F Kennedy Intl Airport (JFK)?

  Yes