Book Ace car hires at New York John F Kennedy Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

10

Very Good

5

Good

1

Okay

11

Fair

6

Mediocre

0

Poor

81

Find reviews that mention:

get the carnever rent

car was cleancar was dirty

car availablecredit card

friendly staffcustomer service

car insuranceeven though

shuttle from the airportper day

great price

2.0

I was overcharged approximately $370 for the insurance because it didn't specify that it would be 3 times the amount when not purchasing online Windows weren't clean, windshield wipers were old and could barely see when it rained at night. The car was obviously in a major accident as it looked like it was painted with spray cans Plus it had 59,500 miles on it Horrible car and company I have never given such a bad review on a company like this one in my lifeReviewed 26 Aug 2024

review from

2.0

Really bad they make me lost time and they still my $78 dollars… they keep adding more and more to the price I has to say I don’t want to rent anymore and leaveReviewed 7 Aug 2024

review from

2.0

PrettyReviewed 12 Jul 2024

review from

2.0

Crazy hidden feesReviewed 2 Jul 2024

review from

10.0

Great!Reviewed 19 Jun 2024

review from

10.0

Great value for the price. Staff assures that you are getting the best value and were very kind. The car was in great condition. The only thing I would improve is more staff for times with more pick up and drop off. Other renters were very impatient and unkind to staff who were working very efficiently. There were no clear locations to park cars being dropped off which created more work for the staff. Otherwise, excellent.Reviewed 14 Jun 2024

review from

10.0

I like that everyone was so nice and professional. I just wished the windows were less streaked. But definitely would go backReviewed 12 Mar 2024

review from

8.0

Great experience and great value. It’s unlimited miles unless you drive to states that are not that far as in VT, NH and Maine.Reviewed 17 Jan 2024

review from

6.0

The ease of getting checked out and into my vehicle. I didn't like the fees and insurance arrangements that were disclosed at the last minute before agreeing to the rental. They also did not have the car I reserved for (which I understood might be different), and it appeared to be an effort to push me into a more expensive upgrade which they did.Reviewed 8 Jan 2024

review from

2.0

NEVER AGAIN NEVER!!!! The employee at the counter is just the beginning of the worst rental experience you can ever imagine. I was forced to buy insurance even though my credit card provide coverage in case of an issue with any rental car. Then I was requested flight information even though, as a student, I am allowed to stay in the country without having a flight back; they make you feel uncomfortable. Finally, the worst is yet to come. We had a nail puncture, and they charged us 200$ for a tire replacement without any explanation when a fix would have cost 60$; to finish up the bill, they had mistakenly doubled the tax and fee.Reviewed 26 Oct 2023

review from

4.0

I would have appreciated more transparency around the eventual cost of the vehicle. I was initially quoted $290 when I reserved it, and was told that would be the amount when I picked it up. Alas, I was presented with a daily "Geo Zone" fee— something I wasn't notified of when renting the car. I dropped the car off after requesting an additional day (I tried to do so at pick-up, but was told I'd have to call to extend), and was charged a total of $457. Additionally, I thought I would be renting the car from ACE, a company I've heard of, but was surprised to learn that I'd actually be renting it from Drivo (a company I've never heard of). I was also told I could receive $25 back, if I submitted a Google review, prior to even leaving the lot with the car The lack of transparency made me very uncomfortable. In the future, I'll stick to (albeit sometimes pricey) companies I know, like Hertz.Reviewed 21 Sept 2023

review from

2.0

Long lines bad costmer serviceReviewed 17 Sept 2023

review from

More

• What documentation is required book Ace car rentals at New York John F Kennedy Intl Airport?

  Ace car rental requires identification documents such as an ID or a passport before you are able to rent a car from the company. You will need to produce a valid driver’s license that has been issued in the U.S. or a passport. You may also be required to present an international driver’s license if you are from certain countries.

• What are some of the protections offered at Ace car rentals at NY JFK International Airport?

  The car rental company offers third-party liability coverage for all the cars in the airport regardless of the type or class. It also offers a loss damage waiver, which helps relieve the driver of the rented car of any responsibility in case of damage or loss. The LDW cover also covers any other driver who is authorized to operate the car.

• Is it possible to rent a specific car model at Ace car rentals at NY JFK International Airport?

  Ace car rental company has several types, classes and models of vehicles present in its collection. While it may be possible to get the specific model required, it is not guaranteed unless early arrangements are made through online booking platforms, which are also subject to availability. It is best to seek guidance from the counter attendants to settle for a suitable alternative.

• How much does it cost to hire a car from Ace at New York John F Kennedy Intl Airport?

  On average a hire car from Ace at New York John F Kennedy Intl Airport costs £48 per day.

• What is the most popular hire car from Ace at New York John F Kennedy Intl Airport?

  Premium (Dodge Durango or similar) is the most frequently booked hire car type from Ace at New York John F Kennedy Intl Airport.

• Where can I find Ace hire cars at New York John F Kennedy Intl Airport?

  124-10 S Conduit Avenue is the closest Ace hire car location to New York John F Kennedy Intl Airport. The telephone number for this location is +1 855 550 0008.

• Does Ace offer shuttle or airport pick-up services from New York John F Kennedy Intl Airport (JFK)?

  No (according to our data)