Book Thrifty car hires at Phoenix Sky Harbor Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

2

Very Good

3

Good

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Okay

3

Fair

1

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31

2.0

No vehicle was available when I got to the counter even though I made the reservation 6 weeks prior and had prepaidReviewed 15 Sept 2024

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2.0

I booked a full sized suv. Claimed it had seating for 7. Thie mid sized vehicle could barely fit 5 adults. We had to change last minute and cost an extra $500+ Very upset about this.Reviewed 28 Aug 2024

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2.0

The price was outraged compared to what I was quotedReviewed 10 Aug 2024

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4.0

Gas wasnt filled, car was upgraded and cost more than wanted,Reviewed 19 Jul 2024

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4.0

Despite taking my rental fee with a debit card, they would not release the vehicle to me. I was over 1,000 miles from home, at 0130 in the morning, and left without a vehicle. I was also told it could take up to 2 months for a refund. The gent with whom I dealt at the counter was kind and sympathetic, but the experience was unacceptable.Reviewed 14 Jul 2024

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8.0

Everything about the service and price was acceptable. My spouse is disabled and struggles to walk long distances. Getting from the rental return to the airport terminals while disabled was an unclear process. We managed, but if there was something else we could have some to have a wheelchair available there, I didn't find it.Reviewed 24 Jun 2024

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2.0

Pros:Drop off was easy. Car was goodCons:I waited in line for 2 hours.Reviewed 25 May 2021

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2.0

Cons:Was unable to pick up the car due to an extremely long line (2 hour wait) at the Thrifty pickup counter.Reviewed 24 May 2021

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2.0

Cons:Waited in line an hour (at 10:pm) at the counter. Got my arm twisted to upgrade, but declined. Got the upgrade anyway, because they had no other cars. Received bill by email and full charge put on card, but I had already pre-paid part of the rental.Reviewed 13 May 2021

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2.0

Cons:Not having 100 customers ahead of us in line at the counter. We had to rent from someone else.Reviewed 12 May 2021

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6.0

Pros:Staff was nice.Cons:1) They didn't have the car I'd requested or anything similar. 2) Car was dirty. They used the same dirty rag to wipe windows (which were smeared and hard to see thru) Crumbs were not fully vacuumed. Seats had dirt spots that could easily have been wiped off. 3) POOR signs. There was an exit sign pointing me to drive over road spikes. They had a stop sign... This was apparently for employees to bring in cars. They should have had a "do not enter sign" as well as a gate to prevent the confusion. When I mistakenly drove over the spikes, it sounded like this happens OFTEN. :(Reviewed 10 May 2021

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2.0

Cons:I asked now to have the coverage on the car as I already had insurance to cover me for collision and theft. They didn’t remove it from my fees and customer service said they couldn’t take it off since it was already finalized.Reviewed 9 May 2021

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More

• How much does it cost to hire a car from Thrifty at Phoenix Sky Harbor Intl Airport?

  On average a hire car from Thrifty at Phoenix Sky Harbor Intl Airport costs £46 per day.

• What is the most popular hire car from Thrifty at Phoenix Sky Harbor Intl Airport?

  Standard (Nissan Rogue or similar) is the most frequently booked hire car type from Thrifty at Phoenix Sky Harbor Intl Airport.

• Where can I find Thrifty hire cars at Phoenix Sky Harbor Intl Airport?

  1805 E Sky Harbor Circle South is the closest Thrifty hire car location to Phoenix Sky Harbor Intl Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Phoenix Sky Harbor Intl Airport (PHX)?

  Yes