Overview

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Royal Hotel

Traill Street, Thurso, KW14 8EH, United Kingdom
+44 184 789 3191

£40+

Overall guest ratings

6.7/10 Good
Based on 1,131 reviews

Review highlights

  • 8.8
  • 7.7
  • 4.9
  • 4.7

Nearby

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    About

    Located near a train station, Royal Hotel is a great choice for a stay in Thurso. Guests looking for a bite to eat can check out Orkney Restaurant, which serves regional cuisine and is open for breakfast and dinner.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Laundry facilities
    • Air-conditioned
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 1,131 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.7 "Good location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "75% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to shopping."
    • 7.3 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.1 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 4.9 "Bar is not good."
    • 4.7 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.9 "61% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      0.4 "For 96%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      3.6 "64% criticized the small bathroom."
      1.0 "90% said the bathroom was dirty."
      3.2 "68% thought the tv was sub-standard."
    • 2.8 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 1.8 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 1.6 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.5 "95% didn't like the architecture."
      0.8 "92% thought the facilities needed updating."
      1.9 "81% complained about the elevator."
      0.8 "For 92%, the lobby entrance was sub-standard."
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    Overall rating

    6.5 Good
    Based on 599 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
    • 8.1 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 6.7 "Breakfast is mediocre."
    • 5.2 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 5.0 "Average comfort."
    • 4.9 "Not very clean."
      2.8 "72% thought it was rather dirty."
    • 4.7 "Bar is not good."
    • 4.3 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.8 "62% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      2.9 "71% had problems with the shower."
      1.1 "89% found problems with the furniture."
      3.6 "64% criticized the small bathroom."
    • 2.7 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 1.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
      5.0 "50% thought the atmosphere was somewhat friendly."
      0.6 "For 94%, the lobby entrance was sub-standard."
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    Overall rating

    6.8 Good
    Based on 90 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.5 "Good location."
    • 7.4 "Good breakfast."
    • 5.2 "Food is average."
    • 5.0 "Average comfort."
    • 4.9 "Not very clean."
    • 4.3 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.7 "63% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    Based on 22 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 4.8 "Rooms are not good."

    Overall rating

    7.0 Good
    Based on 418 reviews
    • 8.8 "Great service."
      8.5 "85% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 7.3 "Good location."
    • 5.7 "Food is average."
    • 5.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.2 "Bar is ok."
    • 4.4 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      3.9 "61% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      2.7 "73% had problems with the shower."
      1.4 "86% found problems with the furniture."
    • 3.0 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
      4.3 "Unfriendly atmosphere, according to 57%."
    • 1.7 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.7 "93% didn't like the architecture."
      0.9 "91% thought the facilities needed updating."
      1.7 "83% complained about the elevator."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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