Overview

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Royal Hotel

Traill Street, Thurso, KW14 8EH, United Kingdom
+44 184 789 3191

£40+

Overall guest ratings

6.6/10 Good
Based on 1,174 reviews

Review highlights

  • 8.3
  • 7.6
  • 4.7
  • 4.5

Nearby

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    About

    Located near a train station, Royal Hotel is a great choice for a stay in Thurso. Guests looking for a bite to eat can check out Orkney Restaurant, which serves regional cuisine and is open for breakfast and dinner.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Laundry facilities
    • Air-conditioned
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.6 Good
    Based on 1,174 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      7.2 "72% found the restaurant service to be one of the best."
    • 7.6 "Good location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Breakfast is mediocre."
    • 5.1 "Food is average."
    • 4.7 "Bar is not good."
    • 4.5 "Not very clean."
      2.0 "80% thought it was rather dirty."
      1.0 "90% said the bathroom was dirty."
      0.7 "Unclean dining area, according to 93%."
    • 4.4 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.1 "59% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      0.5 "For 95%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      2.8 "72% criticized the small bathroom."
      1.0 "90% said the bathroom was dirty."
      2.2 "78% thought the tv was sub-standard."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.4 "96% didn't like the architecture."
      0.8 "92% thought the facilities needed updating."
      2.0 "80% complained about the elevator."
      0.7 "For 93%, the lobby entrance was sub-standard."
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    Overall rating

    6.5 Good
    Based on 645 reviews
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
    • 8.1 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 6.6 "Breakfast is mediocre."
    • 5.0 "Food is average."
    • 4.7 "Not very clean."
      2.1 "79% thought it was rather dirty."
    • 4.6 "Bar is not good."
    • 4.4 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.0 "60% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      0.4 "For 96%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      2.8 "72% criticized the small bathroom."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      1.4 "86% didn't like the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
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    Overall rating

    6.8 Good
    Based on 93 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good location."
    • 7.0 "Good breakfast."
    • 5.2 "Food is average."
    • 5.0 "Average comfort."
    • 4.2 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.1 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      3.9 "61% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
    • 2.7 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 1.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.3 Good
    Based on 35 reviews
    • 8.5 "Good value."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 3.9 "Rooms are not good."

    Overall rating

    7.0 Good
    Based on 399 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.3 "Good location."
    • 5.5 "Food is average."
    • 5.1 "Bar is ok."
    • 5.0 "Average cleanliness."
      2.2 "78% thought it was rather dirty."
    • 4.6 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      4.1 "59% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      2.0 "80% had problems with the shower."
      2.1 "79% found problems with the furniture."
    • 2.6 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 1.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
      4.0 "Unfriendly atmosphere, according to 60%."
    • 1.7 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.6 "94% didn't like the architecture."
      1.0 "90% thought the facilities needed updating."
      1.9 "81% complained about the elevator."
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