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The hotel location is good, close to the center and transport. The hotel staff is friendly enough. The cleanliness of the room is on the limit of acceptable. It is required to refresh the carpet and the furniture - carpet was not very clean and the room furniture was old.
The toilet is inside the"living" room, separated from the bath room, without a window and without ventilation.
comfortable bed, friendly staff, okay location very basic, more like a 5star hostel - small rooms, out of date decor, very run down corridors, overpriced for what it was
Very close to the main train station and bus stop, walking distance to city centre. It was a very comfortable, clean room, good value for money. The creaking floor boards and thin walls.
Place for bicycle without problems; good coffee at breakfast
the central posistion close to restaurants and buses. The expensive cost due to the fact that I reserved at the last moment. But shouldn't be the opposite? the high price of breakfast.
helpful staff and excellent location
The staff was tremendously helpful, specially Jean Louis who went the extra mile to satisfy every request we had. I liked everything.
Welcome was very nice. 10' walk from the City Center. Close by lots of restaurants. Easy to get in and out.
quiet, peaceful design, very efficient staff
Friendly and helpul staff Well appointed and decorated rooms
Superb hotel! Very friendly en helpful personel. Delicious breakfast, luxery room, clean and spacious. Free wifi. We were satisfied about everything, but nevertheless I think that it would be an asset for the hotel if there were a sauna and/or swimming pool.
Location in easy walking distance to the city center. Comfortable rooms. Very expensive and forced valet parking (17 Euro/day). Free wifi is of poor quality and cuts out often. The room rate is only good value if you pay a discounted price. The breakfast is priced at 22 Euro / pp. The rooms at the street-side are noisy. The insulation is mediocre (poor window frame fittings) and you will hear traffic noise all night long. The front desk is aware but warns that rooms on the backside of the hotel are also noisy due to garbage trucks coming through in the early morning.
everything is good
This is a very unique, clean and sylish hotel we would not hesitate to use again The food was good but not exceptional
The room was recently renovated - very comfortable and surprisingly spacious Renovations are continuing until later in 2009. Noisy during the day so don;t think you can nap in the afternoon
Modern style Room had been used by a smoker previously and smelled.
The decor and presentation of the hotel is very pleasant, and the staff very friendly Our room wasn't ready on arrival, we said we'd come back in a few hours to give them some time to sort it out, when we got back late in the afternoon and they gave us the key - they hadn't touched it. Towels all over the bathroom floor, beds un-made, rubbish over the floor etc. An oversite, but a pretty poor first impression to give your customers in what was otherwise a very pleasant hotel...
Quality of the service and smiles of the staff
central location Noisy next to bus station and some maintenance or building work in hotel. Gloomy shabby interiors and carpets. Chicken nuggets for breakfast!! in France!! Booked for 4 nights. Checked out after two.
Our first assigned room was inadequate: too small, tv did not work, coffee machine did not work, the air conditioning did not work well.... We were switched for the second night to a much nicer room, and accoridng to listed price not much more than we had paid through our booking. Hotel staff was helpful and we appreciated this change, but wondered why we did not get a decent room the first night. We stay in comoft Hotels, and that room (123) does not come up to standard. A nice breakfast buffet spread and staff are friendly. See above for our comments. I would recommend this hotel with reservations about getting a decent room to begin with.
Central position not far from station and very near the sights and metro yet very quiet room comfortable bed
fantastic shower air conditioning broken - fan worked so noisy but hot!
The comfort and standard of the rooms, and the thorough helpfulness of the staff.
Clean, no nonsense hotel. Small room facing the busterminal, but two layers of windows made the sound stay out. The parking tickets that hotel offer you cheaper is only valid for 24 hours - which they forgot to tell. So we couldn't exit the parking after 2 days ... and ended up spending more in total than if we would have used only either the hotel or the regular parking prices.
locality ease to get to and from airport cleanliness nowhere to sit and have coffee beer or a snack dining room very basic not enough variety fo breakfast and quite expensive for the breakfast
The location was excellent, right downtown, across from the bus terminal, and within walking distance of the train station. The staff were multilingual and helpful. The room was quiet, clean and had everything we needed. The room was warmer than we like for sleeping, and one staff member directed us to the wrong bus stop to catch the airport bus.
Breakfast is very good for price, and every room has a coffee machine (pretty good) and an excelent shower with steam. Good situation, centrical and very near of Saint Sernin, and even the danger of staying at the centre of a city, the security it's good, because the frontdesk man took us a photo when we left the hotel at night. When I made my reservation, Booking gave me the option to choose a smoking room, but at the hotel all rooms are no smoking.
The manager and staff were so helpful; he went out of his way to offer advice, spoke excellent English. Two prices for breakfast - full buffet or continental, continental was great value. Good cheap eating places close by. Very short walk to the centre and lots of interesting places, shops, tourist office, train station, metro etc. Ask hotel staff for details about parking your car in the underground car park, you will get a good discount by getting your ticket stamped by the hotel. Room cleaners very nice and friendly too. Beds were very comfortable. Parking is a real issue very narrow street with little parking around. Ask management for details of the underground car park where they get a discount for clients. The Hotel is situated in a seedy area, we had no problems, but ended up for the first night leaving our car in another road and we were worried about it being safe. It is the Red light district, and a few itinerants around with their dogs.
comfortable & close to all of town neighbourhood a bit seedy in day time
Hotel Boreal is really near the center of Toulouse and proposes great value for the price.
Proximity to city centre No air-conditioning, noise from the street, thin walls, surrounding area scruffy and not very nice.
I always choose this hotel when I am on bussiness trip in cnes. It is near airport transport, near metro station and near bycycle rental. The single room I booked for the last time was very small, I would prefer a litle bit larger one.
The friendly, welcoming service. The breakfast was an additional fee each morning.
Nice breakfast, updated room, staff friendly. Unsafe intimidating people on surrounding blocks. Directly across street a private club specializing in lap dancing with unsavory people walking day or night. Difficult to feel comfortable walking to train station.
Clean, modern room Very hot in room - air conditioner only gave out slightly cool air
The hotel was opposite a sex club in a red light district and the noise during the night continued to approx. 3.00 am, and the air conditioner was faulty so we could not use it to block out the noise - I had asked for a quiet room. The area did not feel particularly safe so would definitely not recommend it for solo female travellers.
Hotel was basic and satisfied our needs. Bed linen, rooms and hotel in general immaculately clean and tidy.
The staff at St Claire could not have been more obliging. The room was spotless and it was perfect for our need, which was a quick, functional trip to Toulouse.
Very centrally located, in an unassuming building that seems to have been entirely renovated inside. I went for the larger size room and found it spacious and well-appointed, with free wi-fi and air conditioning (if needed) while still clocking in at under 100 euros. The wi-fi performed superbly and the staff was warm and helpful. I did not spring for the 9 euro breakfast, but ate at a cafe on the boulevard around the corner. That said, the plaza (Place Nicholas Bachelier) immediately below is charming and boasts a number of very good restaurants. I particularly recommend "La Préférence." No. Well yes: the flimsy plastic cups in the bathroom, but they seem to be omni-present these days, in Europe and America.
Very good;excellent welcome. A pity the stain on the carpet hadn't been dealt with.
Very comfortable bed Very small hotel, unpractical shower, old - used towels
staff were very helpful, room was well appointed & clean. good, quiet location. bath/shower could use a screen or curtain
The friendliness of the staff, The location in central Toulouse.
I liked the kindness of people working there. bHotel is not a luxury one but is cosy and clean. No.
Very good staff, excelent location.. We liked everything.
The room was very clean There was a extremely strong scent throughout the hotel which gave me a headache & nausea (possibly used to mask an odor???)
- the location near the trains station...not a very clean area.
Very pleasant staff, large room, bathroom much roomier and nicer than the norm. quiet and restful. close to the train station so a plus if that's the mode of travel, and not too far of a walk to city's attractions
nice and freindly staff. very close to the center (10 min. walk). not a nice neighbourhood at night. room very small.
Excellent and convenient location. Good rate. The corridor was pretty dark.
Very convenient spot, private parking; extremely helpful staff, walking distance to the centre of the city, very good price
The location, the room overall. Nothing.
Good value for money, staff very friendly, everything very clean. The location is a little unfortunate near a strip club and sex shop but if one is not squeamish about such things then so what. I would certainly stay there again.
close to trainstation really didn't like the bed we slept in - the matrass was totally warn out and it was so hot - no aircon.
Very convenient both for station and close to centre of the town. The male receptionist was extremely helpful, giving us a town plan and circling the areas best for dining out plus telling us the nicer shopping areas and squares for having a drink. Weather in early November was still nice enough to sit outside. All good :)
Near to the station Noisy road outside
The staff were very helpful. The hotel borders the red light district, and subsequently attracts colourful people. I would not walk there at night.
Rooms were very clean, laminate flooring, free wifi, great location if you are arriving by train, directly across from the train station. Very basic services (no restaurant, bar, etc.) Shower is not intended for people over 6 ft tall, water went over the shower enclosure and got the bathroom pretty wet.
The people who worked there were excellent, spoke good English, helpful. On site breakfast was nice.
Hotel Phoenicia was very clean and good hotel.
Welcoming staff. Comfortable beds. Good shower. Close to railway station and easy to walk to town centre. 24 hour reception. Room 201 was cold.
decent hotel with friendly hotel staff and nice location
The location of the hotel was excellent, close to the metro and airport bus stop and only 15 minutes walk from the main shopping/restaurant areas. Hairdryer was broken.
Good location, 100 m from train station, not so far from metro station. Easy to reach an airport by bus (last stop for airport bus is near by train station). Clean room. Friendly personnel.
Excellent value, great if you need to be close to the train. Clean and efficient. Friendly staff.
The staff was so helpful with assisting us in making arrangements for concerts, recommendations for dining out and even providing space and dishes for an impromptu wine and cheese party. Breakfast was a little pricey and not a great value for the money.
Comfortable hotel, easy access for city centre. Had all the faciliries we needed.
Location is very good. Free wifi and breakfest.
accessable location. friendly staff, all helped to make our stay worth while. , thanks
All the staff were very accommodating and every request was answered swiftly and to a high standard. The toilet room in Room 35 was very small.
friendly staff near centre of town
the staff were excellant but the hotel was in a questionable location this hotel is on a very noisey street
We liked out room although it did not have any view as such; it was great having access to an English TV channel in the evenings and a mini fridge in our room; the lobby was lovely and the staff really helpful, friendly and really made us feel welcome. The lobby was lovely and
Coffee and tea supplied free on request.Great room and location great staff. n/a
Staff were helpful, breakfast was reasonable and for what we paid it was OK. I had problems in connecting to the internet and that was important for me. I also found the room small.
There was a bed which I was in dire need of by the time I got back to the room.
All the Services / facilities exeleant I did like evrey thing but the breakfast they need to add more selction to it
Very good central location within a walk of all sites, shops & restaurants yet quiet rooms. Good modern design and decor. Very helpful front desk staff. Hotel only open 3 days so small problems like no international adaptors and nowhere to hang wet towels in bathroom.
Canal plus they miss an Internet connection in the rooms and shower curtains as well
It was quiet and very convenient for our onward train journey
Convenience to public transport and helpfullness of reception & night porter Lack of a bar/lounge
Location to the city, train station and shuttle bus stop for the airport. It was basic but suited our needs and budget.
It was open late, convenient for the station, and easy to get to
Central to bus,rail and Metro stations.Very easy to get around the city and airport
location, just in the front of train station No air conditioning (during summer time it's nightmare), rooms doesn't seem particularly clean. Noisy.
location is good recepcionist prefer to speak in french. also i had some trouble with my reservation
It was very close to the station which we needed as we had an early train. The floors were so thin you could hear every move from people above and below. It was old, cramped and didn't smell very nice. We were at the front which was noisy. We were only staying one night so we didn't complain. Had it been longer we would have.
Close proximity to the rail way. Excellent location for a short stay!
It does "what it says on the tin" reasonable price well situated basic but ok, Miniscule lift.
Very helpful and nice staff. Good hotel in walking distance to anywhere. Clean and modern. Very small room, no space for luggage. There was no place in hotel garage for the first night but they give me a discount coupon for the city parking.
The hotel was well looked after, the staff were friendly and it was situated close to the city centre and the train station. The room that I stayed in was very small even though I wanted a double room.
helpful staff the breakfast may be richer. My room was very noisy in the mornings, perhaps because it was facing the breakfast area.
The front desk staff are very freindly and helpfull. The can speak English very well which is important to me as a foreigner(who cannot speak French). The toilet and bathroom are very clean and comfortable. no comment
Staff, good location not far for the city-center, quiet place
It was quiet yet very accessible to the railway station. Basically a good hotel at a reasonable price. The condition of the heater in the bathroom looked a bit dangerous as it was coming away from its fitting.
the staff were friendly and helpful. the location was pretty good. the hotel was very close to airport shuttle bus and relatively close to city center. the breakfast was pretty poor.
No rooms street-side therefore no traffic noise Small rooms. Also low prices which attract younger people therefore people coming back from clubs in the middle of the night
One of the female receptionists was very nice! Close to train station. The room was incredibly small and the cigarrette smoke in the hallway was almost unbearable. Also the noise from the hotel staff was very loud starting at 6am. Most of the staff was not very friendly.
I liked the location - close to train, market, old area of city as well as newer shopping and eating areas. It was safe and city transportation ws available outside the door. The staff was very helpful with travel planning and any problems which occurred. There was a problem with my lock box which was addressed promptly. The bed was a bit short for me - a tall person - and somewhat harder than I am used to although it was similar in all the hotels I stayed in in France.
Good value for money. Nice, clean and a very sentral location.
Extremely good and conveninent location, nice and clean, good service, friendly host/hostess at reception, very welcoming attention.
It was a great location, extremely friendly and helpful staff. Simple standard which was all that we wanted - but clean, excellent location and excellent value for money. Minor point a tea making facility in the room would have been fab.
Staff were very nice and helpful, good location, good price
Very central location for the city and near the airport bus stop. Good double glazing kept the city noise at bay. Particularly useful as they were celebrating winning the French Rugby Championship.
The Hotel is centrally located with good access to rail station and airport buses. I have stayed before and the staff are consistently friendly and helpful. Good value for money.
Location, minutes from cafes, restaurants, shops, and people watching on the wilson square. Rooms small and a little tired.
Location was great the food
Little or no light in the room; ants
The hotel was very central. The room was noisy as it was next to the breakfast room. There were only 2 electric plugs in the room, one on the floor (not very secure in the wall) and one up high for the TV. To use a hairdryer by the mirror, we had to climb on a chair to unplug the TV. The carpet was very dusty in the corner behind the lamp. There was mould in the shower and the water ran away far too slowly.
I staied at the hotel 5 nights. In general everything was fine: kind stuff, the room was not posh but clean. However I missed a good table in the room, since I had to work a lot on my laptop. Also before taking shower I had to wait approximately 15 minutes before water became hot enough. But maybe this is normal for French houses... On my mind this hotel is good for holiday traveling but not for business trip.
Location is good, staff helpful Not clean
Staff trying to do their best.. but not so easy entry door not open during most of the day. I had to stay in the city during 2 hours before entering the hotel. There is a phone number but cannot be reached when i called.