Overview

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Mercure Tunbridge Wells Hotel

8 Tunbridge Road, Tunbridge Wells, TN2 4QL, United Kingdom
+44 844 815 9074

£67+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

7.3/10 Good
Based on 851 reviews

Review highlights

  • 9.0
  • 6.9
  • 5.3
  • 5.1

Good to know

  • Comfortable beds

Nearby

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    About

    Escape to this 4-star Tunbridge Wells hotel in a tranquil corner of Kent. Mercure Tunbridge Wells Hotel is styled around a feature oast house and is close to Tunbridge Wells, Hever Castle and the Kent countryside. Complimentary high speed WiFi is available in the 84 contemporary guest rooms and throughout the hotel. The Mallows restaurant and Oast Bar offer relaxing times and great dining. Relax in the onsite Feel Good Health Club. 8 conference rooms can accommodate up to 130 guests.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Wedding services
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 851 reviews
    • 9.0 "Terrific location."
    • 6.9 "Service is ok."
    • 6.9 "Internet is average."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Food is average."
    • 5.3 "Pool is mediocre."
    • 5.1 "Average amenities."
    • 5.0 "Rooms are ok."
    • 4.4 "Bar is not good."
    • 3.7 "Value below average."
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    Overall rating

    7.6 Good
    Based on 553 reviews
    • 8.7 "Location is great."
      9.7 "Great parking, according to 97%."
    • 7.1 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Pool is mediocre."
    • 4.7 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
      0.0 "Air conditioning was criticized by 100%."
      2.6 "For 74%, the rooms looked old."
      3.7 "63% found problems with the furniture."
    • 4.0 "Bar is not good."
    • 3.7 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 3.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
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    Overall rating

    7.3 Good
    Based on 93 reviews
    • 8.9 "Location is great."
    • 7.1 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.3 "Pool is mediocre."
    • 5.3 "Average amenities."
    • 3.9 "Value below average."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 42 reviews
    • 6.6 "Service is ok."
    • 5.7 "Food is average."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
    • 4.6 "Rooms are not good."
      2.4 "76% complained about the bathroom."
    • 3.8 "Value below average."
    • 3.2 "Horrible vibe."
    View all review categories

    Overall rating

    7.7 Good
    Based on 161 reviews
    • 9.0 "Terrific location."
      9.8 "Great parking, according to 98%."
    • 7.2 "High comfort."
      8.2 "82% said the beds were comfortable."
    • 7.1 "Internet works."
    • 6.7 "Service is ok."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.9 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.8 "Bar is not good."
    • 4.0 "Value below average."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews


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