Overview

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Mercure Tunbridge Wells Hotel

8 Tunbridge Road, Tunbridge Wells, TN2 4QL, United Kingdom
+44 844 815 9074

£57+

Overall guest ratings

7.4/10 Good
Based on 880 reviews

Review highlights

  • 9.3
  • 7.2
  • 4.9
  • 4.8

Good to know

  • Comfortable beds

Nearby

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    About

    Escape to this 4-star Tunbridge Wells hotel in a tranquil corner of Kent. Mercure Tunbridge Wells Hotel is styled around a feature oast house and is close to Tunbridge Wells, Hever Castle and the Kent countryside. Complimentary high speed WiFi is available in the 84 contemporary guest rooms and throughout the hotel. The Mallows restaurant and Oast Bar offer relaxing times and great dining. Relax in the onsite Feel Good Health Club. 8 conference rooms can accommodate up to 130 guests.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Wedding services
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 880 reviews
    • 9.3 "Terrific location."
      9.8 "Great parking, according to 98%."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.2 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.0 "70% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 5.8 "Pool is mediocre."
    • 4.9 "Bar is not good."
      0.0 "100% said beverages were too expensive."
    • 4.8 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      2.0 "80% had problems with the shower."
      1.0 "90% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      4.0 "60% thought the tv was sub-standard."
    • 4.8 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.8 "82% didn't like the architecture."
      0.0 "100% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 4.3 "Value below average."
      1.9 "81% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
      0.0 "100% said beverages were too expensive."
    • 3.5 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Overall rating

    7.6 Good
    Based on 572 reviews
    • 9.3 "Terrific location."
      9.7 "Great parking, according to 97%."
    • 7.2 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 5.6 "Pool is mediocre."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 4.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      2.1 "79% had problems with the shower."
      1.9 "81% found problems with the furniture."
      0.8 "92% said the bathroom was dirty."
      2.3 "For 77%, the rooms looked old."
    • 4.3 "Bar is not good."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
      1.4 "86% didn't like the architecture."
    • 4.0 "Value below average."
      1.6 "84% said the breakfast was too expensive."
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    Overall rating

    7.4 Good
    Based on 105 reviews
    • 9.1 "Terrific location."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 6.4 "Breakfast is mediocre."
    • 6.4 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 6.2 "Pool is mediocre."
    • 5.5 "Food is average."
    • 4.9 "Rooms are not good."
      2.4 "For 76%, the rooms looked old."
    • 4.9 "Not very clean."
    • 4.6 "Value below average."
    • 3.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 52 reviews
    • 7.0 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.0 "Average cleanliness."
    • 4.3 "Rooms are not good."
      2.0 "80% complained about the bathroom."
    • 4.3 "Value below average."
    • 3.1 "Horrible vibe."
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    Overall rating

    7.7 Good
    Based on 149 reviews
    • 9.3 "Terrific location."
      9.8 "Great parking, according to 98%."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Internet is average."
    • 6.0 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 5.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.9 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
    • 4.8 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.7 "Value below average."
    • 3.2 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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