Overview

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Papillon Lagoon Reef Hotel

Diani Beach, Diani, Ukunda 80400, Kenya
+254 403 202 213

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+254 403 202 213
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Rates

Overall guest ratings

8.2/10 Excellent
Based on 263 reviews
See all reviews

Review highlights

  • 9.2
  • 9.1
  • 8.8
  • 1.3

Good to know

  • Recreation staff is nice
  • Pleasant hotel grounds
  • Beach nearby
  • Clean hotel facilities

Nearby

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    About

    A lobby and a reception are available to guests. The hotel offers various services and facilities for a comfortable and relaxing stay, including internet access, a restaurant, a bar, a TV room, multilingual staff, a babysitting service and a hairdressing salon. Shopping facilities are available. The grounds of the hotel feature a playground and an attractive garden. Special family rooms are available for families with children. All rooms feature air conditioning, a fan and a bathroom. Most rooms come with a balcony or terrace. Many accommodation units offer beautiful sea views. Extra beds can be requested. A safe and a minibar also feature. A fridge and tea and coffee making equipment contribute to a comfortable stay. A telephone and a TV are provided as standard. In each of the bathrooms, guests will find a shower and a hairdryer. The hotel offers an outdoor pool and a children's pool. Sun loungers provide a great place to sunbathe. The poolside bar serves a selection of refreshing drinks. The hotel offers a very extensive outdoor sport and leisure programme, which includes bocce, beach volleyball, volleyball and golf. For a fee, tennis and fishing can also be enjoyed. With aquafit, and for a fee, water skiing, snorkelling and diving, fans of watersports will have plenty of options to choose from. The hotel also offers sports enthusiasts a wide range of indoor facilities and activities, including table tennis, badminton, pool/billiards, darts and gymnastics. A wellness area with a spa and a beauty salon is provided for guests of the hotel. In addition, massage treatments are available for a fee. Evening entertainment is available to guests in the form of live music. Copyright GIATA 2004 - 2016. The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, full board and All-inclusive. Both alcohol-free drinks and alcoholic drinks are available to guests. All major credit cards, including VISA and MasterCard, are accepted for payment.

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    Amenities

    • Babysitting or child care
    • Currency exchange on-site
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Spa
    • Child pool
    • Kitchen/Kitchenette
    • Wedding services
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    Map

    Map

    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 263 reviews
    • 9.2 "Perfectly clean."
    • 9.1 "Terrific location."
    • 8.8 "Great service."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
    • 1.3 "Disappointing internet connection."

    Overall rating

    8.2 Excellent
    Based on 231 reviews
    • 9.2 "Perfectly clean."
      9.9 "99% thought it was clean."
      8.8 "88% said rooms were clean."
      10.0 "Clean pool, said 100%."
      7.4 "74% said the bathroom was clean."
    • 9.1 "Terrific location."
      9.3 "93% appreciated the closeness to the beach."
      8.0 "80% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the recreation staff was great."
      8.4 "84% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
    • 5.9 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
      5.0 "Only 50% thought the shower was ok."
    • 1.5 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    Based on 26 reviews
    • 9.3 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.2 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 6.1 "Vibe was decent."
    • 6.0 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 5 reviews
    • 9.2 "Excellent amenities."
    • 8.6 "Great service."
    • 7.6 "Tasty food."
    • 5.6 "Rooms are ok."
    • 1.1 "Disappointing internet connection."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Beach nearby"
    "Clean hotel facilities"
    data provided by TrustYou

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