Pros: The Kohala Coast is one of the best locations in Hawaii for a luxury family vacation. Lots of recreational choices for everyone.
Cons: For couples and a better beach and hotel, the Mauna Lani Resort is better.
Pros: The best thing about the Kingsland resort is the opportunity to have a 3 bedroom apartment -- with 4 adults (1 couple and 2 singles) this was ideal. Fully outfitted kitchen, with ample bathrooms, and nice lanai balcony for relaxing.
Cons: Building 9 in the Phase 1 buildings needs update, particularly to bathrooms where showers did not work very well. We found the largeness of the resort difficult because there was not good signage or user-friendly maps. Breakfast buffets in resorts are always expensive, but this one was not very good, not even equal to less expensive Hilton hotels. the Waikiloa resort amenities are usable to Kingsland guests, but huge and not very accessible. Be prepared to walk up and down a lot of stairs.
Pros: A very friendly and comfortable place. Staff is excellent and the Bistro was better than expected, making good food and drinks.
Cons: Bistro and Bar close early: 6:00 PM before Memorial Day, 7:00 PM after MD. The "Serenity Pool" really wasn't... Mostly kids with pool toys and water guns running around and screaming, having fun! So as long as you are not expecting the "Serenity Pool" to be completely Serene, its OK. Turns out the Adult area on the main pool is more Serene and closer to the bar, which is a plus...
An oceanfront setting of dreams on a stunning soft white sand beach at Kauna’oa Bay. Large accommodations that are sophisticated and serene in one of the most celebrated locations in Hawaii. And all the amenities expected of a luxury resort including championship golf, award-winning tennis, cuisine that honors local flavors, plus beach and cultural activities that combine for the ultimate in resort experiences. This is Mauna Kea Beach Hotel, as relevant and impressive today as its opening in 1965 by visionary Laurance S. Rockefeller. This is our Paradise. Let us welcome you with Aloha.
Pros: The facilities are superb, the staff is outstanding, the food is very good (mainly breakfast). The snorkeling at the front beach is amazing. Lots is different and colorful fishes. Turtles also come by.
Cons: Internet speed. Although it is reached wherever you are, it definitely lacks speed.
Pros: The property is breathtaking the moment you set foot in it. Sea turtles and beautiful fish swim right there in the lagoon with you. Staff is very attentive. Sunsets are incredible and the nice acoustic singer sets the perfect mood. They had a nice champagne in our room for our honeymoon.
Cons: I chose this property after doing a LOT of research and the main reason was because there were a lot of activities for guests included with the stay (or so I thought). The brochure on their website is very misleading, it lists fitness activities without any pricing. My husband and I did Floating Yoga a couple of times and then I saw a charge of $20 per person per class on the final bill. I couldn't dispute it because apparently it was stated on the sign in sheet, but at 6:45am I really wasn't reading the fine print on what I was putting my name and room number on. The resort fee of $25 per day only includes parking and very slow wifi. Everything else is charged, even shaded chairs at the beach. Too many additional charges, in my opinion.
Pros: Hotel was okay but you can't compare to a four seasons.
Cons: Need more people at the front desk. There are a lot of stray cats on the premises.
Pros: Room is beautiful and the restaurants were excellent, maybe the large pool was excellent we landscaped and pool isn't to be at. Many activities to enjoy at the beach. The outdoor spa treatments are amazing! With the most friendly and helpful staff.
Cons: Leaving, The only casual dining was at lunch.
Pros: The housekeeping service, facilities, the restaurants, the pool area services, the sunset ritual
Cons: the beach is terrible, the inconsistency in serving the same breakfast - the waffle was presented with and without additions, like whipped cream, spiced sugar, coconut sauce. Unacceptable.
Pros: It was a beautiful resort. The lagoon was great and the snorkeling was good.
Cons: This would be a great place to stay if you have no complaints or issues. The staff is not helpful at all. Not the front desk, not at the restaurants. It's as if apathy and not luxury service should be the hotel motto. It is pervasive. We had an issue with smoke in our room. It was coming through the AC. They kept calling to apologize and offering assistance but when I would meet with the front desk they would do nothing. It is advertised as a non smoking facility.
The Fairmont Orchid is a 32-acre tropical island paradise located beach front on the northwestern coast of the Big Island. Placed throughout the grounds there are courtyards, waterfalls and fountains to discover. You can relax on our sugar-white beach with crystal clear waters or explore the Polynesian culture of the island.
Pros: Room cleanliness, size, restaurants, beach, service was great. You get what you pay for..
Cons: Cheap snorkels
Pros: Bed was very comfortable and the room spacious. Everything was very clean. Fantastic location.
Pros: Sweeping open spaces far from the crowds of Kailua-Kona. Beautiful open lobby and a cool drink at check in. Nice pool and great beach. This was our 3rd visit and probably won't be our last.
Cons: Always at least one flight of stairs to get down to pool and beach, so beware if someone in your party is mobility impaired. As others have commented, dining options are few and pricey. The Coast Grille was closed for renovation during our stay, limiting the choices even more. Fortunately, there are many choices further up the Kohala coast and a little ways inland at Waimea. We do miss the old tradition of free orange "slippahs" in the room, but apparently the bean counters got to that one.
Pros: We loved the location. The pool area was outstanding for families. The beach was very accessible and beautiful. It was very quiet and relaxing. We would stay here again.
Cons: The eating choices were few and expensive. The location felt isolated so that the only convenient choice for food was the hotel. That food was very expensive. One restaurant was closed the whole time we were there.
Pros: Great location and beautiful grounds - basic but nicely done.
Staff is very friendly and helpful.
Lobby is gorgeous and rooms are spacious, though outdated,
Cons: VERY few restaurants or bars open on site. Made it look and feel like a hotel on the way down.
Looked like a lot of events had just happened and the staff had not gotten around to cleaning up yet.
$12 for in-room wireless is SO yesterday. Hotels without site-wide free wireless are just trying to tap guests (aka hostages) for their last $. Had to go to lobby to get free wireless.
Give this facility a little facelift and keep more restaurants/bars open and you might get more occupancy, more energy, and more revenue.
Pros: Location at the beach is excellent except that there are no real alternatives to hotel restaurants.
Cons: Outdated, especially bathroom and not very clean. All in 80's style. Tried restaurant once for breakfast and very disappointed. Parking too expensive, should be free (self parking far away from room).
Pros: The views are amazing and can't be beat! Very quiet and comfortable. Perfect luxury!
The Hapuna Beach Prince Hotel is located on 1,839 acres (744 hectares) of oceanfront paradise with the legendary Mauna Kea Beach Hotel. The Hapuna Beach Prince Hotel is nestled into the bluffs above the white sands of Hapuna Beach, rated one of the best beaches in America by Conde Nast Traveler.
The Hapuna Beach Prince Hotel site is in the presence of a series of underground springs. In ancient times, during seasons of heavy rainfall these springs would bubble to the surface creating natural artesian fountains. The Hapuna Beach Prince Hotel has a kind and caring staff who have been greeting the same guests by name, year after year, and like the staff the service and amenities maintain that high level of quality and hospitality. Guests can unwind with a relaxing massage or exercise at the onsite fitness center. WiFi is free in the hotel's public areas.
Enjoy panoramic ocean views from every room with floor-to-ceiling windows with upper portions that can be opened. Decorated in light-colored island-style furniture, the guest has the choice of either a king or two double beds. Every room is tastefully well-appointed and features only the finest of amenities such as a large armoire with mirrored bar section, two upholstered chairs, compact refrigerator, marble bathrooms, and bathrobes. All guestrooms are nonsmoking units.
Pros: The pools are awesome, cascading down in three tiers. The beach is a bit strange, with lots of rocks and when we were there they were doing a construction and palm tree trimming, so much of the area was taped off. Beach chairs/chaises were not in great condition. Our room faced the garden and was so so. The location is great! Walking distance to kings shops and queens shops. We loved the hospitality suite - which allowed us to hang out in the pool and at the beach after check out time.
Pros: Friendly staff, comfortable rooms, great location on A-Bay. Easy parking. Book a room with ocean view or ocean front, and get the deal with breakfast included. Really nice staff at the breakfast. Appreciated the refrigerator in room! Fitness center was adequate.
Cons: Rooms and public areas/hallways really need new carpet, but it looked like this renovation was under way. The beds were good, pillow selection horrible. The stairwells really need to be cleaned and spruced up.
Pros: The grounds and landscaping was excellent, along with the pool area.
Cons: The room was dilapidated and unkempt. There were marks along nearly every wall, the blinds barely worked, the majority of the space was severely outdated. We will not stay in Outrigger again.
Pros: good location and proximety to consumer necessity (food, beverage), good beach. Central location on the kona-kohala coast for sightseeing.
Cons: Staff not helpful with tips and advice! The room had very worn out furniture, carpet that is stained, dirty. The garbage disposer has a warning sign not to put anything in it, just minimal plate scraping or else it'll clog! No trash collection in 10d
Pros: Nice pool and BBQ, free parking, right beside petrogylphs, lovely place, spacious, beach chairs and boogieboards
Cons: no tennis
Pros: Location could not be better. Close to beaches, shopping, restaurants. Accommodations were spot on and had everything we needed for our comfort during our stay.
Cons: It is a non smoking property so cigar enthusiasts beware.
Cons: The beds sagged a bit. Couch was in poor shape.
Pros: Very quiet place,have amazing views on King shop. Rooms good size,kitchen has everything you need to prepare food. Spa is small but nice and clean. Nice pool,clean. Located very close to shopping and beach.
Pros: Perfect location, couldn't believe the overall quality. The best place I've ever stayed at! Walking distance to the beach , shopping, and local restaurants... Already planning to stay aging next year.
Cons: The lies, poor service, staff didn't even care when I walked across the whole complex to speak with someone about my concern. Wouldn't get a manager for me to speak to when requested. Staff very rude! Hidden fees, no shuttle services for free as they stated, prices for food was so high we ate lobster for every meal somewhere else and saved money than eating at the Hilton. Transportation around hotel was poor! Took 15- 20 minute before either would arrive. Trolleys would only run certain times a day, there were 13 boats I counted and there wasn't but 2 of them running at any given time. Had to walk across the whole facility every time, in which we beat the trolley and the boat to our destination. Trolley would always be in maintenence so when we did try it out it only went down one stop from the lobby and you had to walk from there. If you need exercise, then choose this place. Plan on 15-20 minute walk to lobby or the pool, etc.
We stayed at the Fairmont for 5 days before we came to try out the Hilton. Switching was the biggest mistake! Fairmont 6 star rating, Hilton 1 star only because we stayed alive.
Going to share this experience on every review site possible.
Pros: The room was clean, and the oceanfront view from our 5th floor location in the Ocean Tower was impressive. The Dolphin Quest experience, while expensive, was very much worth our time, especially for the time spent with dolphins--the guided snorkeling was not as good in their ocean-connected lagoon as it was out in some of the Hawaiian bays.
Cons: Check-In: the check-in experience was awful. While I waited patiently in line using the line suggested by the velvet ropes constructed by the hotel, at least four other parties skipped over this line and cut directly in front of my wife and me, with no recognition from staff. I tried to speak up politely about this when I finally checked in, and I received a boilerplate response about sharing this information with the manager.
Food: The food was extremely expensive and poor. A fairly basic hot breakfast for two came out to well over $70. In addition, a pizza dinner at "Dona and Tony's" was essentially a frozen pizza and cost well over $40.
Housekeeping: In terms of housekeeping, one of our housekeepers (most likely unintentionally, but still) managed to throw out an expensive razor that we were storing on the bathroom tub, and on that same day the housekeeper also forgot to use a flat sheet when re-making the bed.
Parking: Finally, I feel that the parking expense is outrageous. $25/day for self-parking (when valet is $30/day...plus tip), especially when your room is 0.8 miles away from your car.
Pros: Right away we received a text message asking if there was anything we needed. We asked for a late checkout and got it!
Cons: Noticed The Waterfall wasn't flowing into the main pool? Whats up with that?
Cons: Booked a double room, only got a king.
Cons: Charge to park more than 1/2 mile from the room.
Must turn in pool towel cards at checkout or be charged $10 each.
Long wait to check out.
Pros: Beautiful plantation house, but maintenance needy. Nice to see public areas with much history.
Cons: Unfortunately, the wicker headboard in room 6 was musty and caused respitory issues with my travel partner.
Easy to find. Quiet. Beautiful grounds.
Pros: Beautiful historic house. Nice suite. Plenty of space.
Cons: We were not told which rooms we could use and if we could use the pool table, games or books in the main house.
Person who greeted us was amazing and patient.
Pros: Comfy bed
Cons: The cleanliness could be a little better, but overall it was an amazing stay.
Pros: The setting was very pleasing. The atmosphere was great.
Cons: Parking wasn't the most convenient. No refrigerator and no Television.
Pros: The history and the furnishings we're awesome
Cons: No internet connection available, bar permanently closed and no breakfast available at the inn. In need of paint and a thorough cleaning.
Located on Hawaii, also known as the Big Island, The Jacaranda Inn was originally built over 100 years ago as a bunk house for plantation ranch hands. This Kamuela inn is set on 11 acres just 1.2 miles from the Parker Ranch Visitor Center. Each suite features a spa bath. Showcasing 1930s artwork and wood beamed ceilings, each suite at Jacaranda Inn offers cable TV. Guests can relax in the seating area complete with a sofa. A furnished private deck is included. At Jacaranda Inn Kamuela, guests can socialize in the common lounge. Billiards is available for on-site entertainment. Hiking trails in Waimea and other canyons are 1 miles away. The Hawaii Preparatory Academy is 0.9 miles away. WM Keck Observatory on Mauna Kea is 46.6 miles away. Kona Airport is 45 minutes' drive from this inn.
We are a 30-room country cozy inn located in the heart of Waimea on the island of Hawaii. Just minutes to white sandy beaches, award-winning golf, snow-capped observatories and lush green pastures, Kamuela Inn is the obvious choice for your lodging pleasure. We provide a complimentary daily continental breakfast, wi-fi, parking and cable tv. Come and see this special treasure in the heart of Waimea!
Waimea Count r y Lodge is a rustic 2 1 - room lodge located in historic Waimea Town, the center of Paniolo (Hawaii cowboy) country. Amid cool air and rolling grass lands, the lodge offers spacious rooms, studios with kitchenettes and a friendly down home atmosphere.