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they upgraded my room when i arrived. The food is amazing and the staff are there for whatever you need! This was my 4th time at the hotel. no
The staff were friendly and unobtrusive. The food was very good. I would like tea making equipment in the room. A recipe book from the chef would sell very well we thought.
The best was location next to old city. Also tarace with a view to surrounding mountains is marvelous place to finish your day. Not helpful staff. Lot of stairs make your way with luggage complicated.
Much enjoyed our stay - however visit could have been spoiled by one very rude/off hand member of the Reception Desk team! Room did not have a balcony and the view is now largely blocked by the growth of trees.
Great place, a fantastic experience
Large, comfortable room. Location and setting. Hotel staff were unfriendly and unhelpful.
delicious breakfast and dinner, beautiful view from balcony, nice large room no free internet
Location near art galleries Hotel was extremely run down- we were disappointed! we stayed at the hotel years ago- when it was much better.
I thought the staff were excellent, and where the hotel is situated is perfect for someone visiting Zefat Our room smelt so strongly of furniture polish, it made me feel a little sick and gave me a headache. If I come back I would mention this problem in advance.
very calm, lovely scenery. A really breathtaking view of the valleys surrounding the Galilee Sea from our terrace. And thumbs up for the nicest staff ever, in particular Gaad !!! no.
Very pleasant staff Not really 5 star facilities, ie. Rooms could be more luxurious, no tissues in rooms, there are many stairs in hotel and grounds, not at all suitable for disabled and small children, espec. In buggies, most 5 star hotels leave small gifts in rooms such as a bottle of water each day or some chocolates, but this hotel did not leave anything; a bottle of water would have been appreciated the most as we had to go down to the dining room each time we needed a glass of water
Beds were really comfortable and hotel was just lovely. I would have enjoyed a real bar.
Beautiful hotel, tastefully decorated. Staff very obliging. Restaurant of high quality. Will happily stay again...recommend Deluxe room as others might be too small.... Good quality tea should be provided at breakfast. (There is good quality tea behind the bar, but this is charged as an extra. For a quality boutique hotel, the tea served at breakfast should be as good as the coffee, which was excellent!)
We loved the hotel;however, there was a musty smell in the room which made it very difficult to breathe. We aired out the room and that helped. I had the best massage of my life there;the "lomi,lomi ! The views and grounds were just breathtakingly, beautiful. Too few parking spaces.
The view was spectacular as were the grounds..We were accompanied by a cute pussycat who met us at our cabin door. We loved visiting with the horses (some people rode). Our cabin was in a wonderful niche overlooking Sea of Gaglilee. Spectacular. The food was excellent, best food we've had in Israel. The service staff in the dining room couldn't be better. If you love the mountains, the spectacular view of the Sea, this is the place to be! Very impressed. Special thanks to the pussycat! Front desk staff were absent most of the time, unhelpful when there. Very unfriendly desk staff.
Beautiful setting, helpful staff and relaxing spa treatments Beds were a bit hard/
Excellent location of cabin with unobstructed view of the Sea of Galilee. Ample and varied breakfast.
Very good place, calm, clean, parking, comfortable houses. You can see Gallilean sea from you terrace, you can ride horses. Excellent! Very poor service in restaurant.
We enjoyed the secluded nature of the cottages being set apart, each one on its own and the beautiful location in the hillside overlooking the lake. Didn't like the limited WIFI, only available at front desk area, but appreciated that it was free.
Nice country hotel, fire place, jacuzy in the room, good restaurant, horse riding We booked most expensive room, they try to give us a cheep one. Jacuzy leek in our room, not a 4 star hotel, cabinet door foult down
Great location and great view on Kinneret. Very quiet and meditative place very close to Beatitudes Mount. Excellent choice for a religious trip. Funny ranchstyle facilities in the middle of nowhere. Cabins 4 and 5 are the best. We got these one after the map we saw on the website.
Walking distance to nice selection of dining, shopping and historic amenities in town. The private courtyard and common courtyard were lovely.
It was a relaxing oasis set in lush gardens and we were extremely well looked after whilst our privacy was respected. Pina Balev offered everything it states on its website - a beautiful and comfortable suite with complimentary wine, chocolates, juice, yogurts etc and friendly but discreet service. The breakfast, served to us on our lush balcony, was absolutely declicious. There was some noise from neighbourhood children playing late at night (they had just broken up from school), but this did not affect our sleep or ultimately our enjoyment of Pina Balev
What a fabulous place!! Beautiful grounds and very romantic room. Much attention to details to ensure a very pleasant visit....wine, chocolates, fruits, food in the refrigerator. Very friendly and helpful owners. Loved it!
Jean Ives, the owner, is an exceptional host. The hotel itself is gorgeous, fabulously located, and extremely private. Breakfast is superb and cooked to order. Walking distance to everything of interest in Safed, and an excellent place from which to explore the Galilee in Israel. nothing at all
The design and decor is charming, and the owner is extremely hospitable. The location is terific for both the Artists Colony and the old city.
Wow! A 1000 year old former Marmeluk Regional Governor's Palace, fully renoivated with 24 hour open bar, amazing breakfast with home baked breads and gigantic suite rooms for $275!
It was a beautiful and peaceful boutique hotel. The owner was very friendly,very kind and helpful to us
cleanlinss simplicity beauty and good air conditioning lack of kosher food under the safed rabbinate
Graciiousness of the owner - Jean Yves!
I especially liked its luxuriousness, being transported back into the nineteenth century, being surrounded by art, and just the feeling of a special hotel experience that I have not found elsewhere.