how competent and nice the reception desk lady Nasreen was! There was a registration error in the system and I found myself with 2 bookings the same night. she solved this problem and some similar ones the romm has not been claened after the first night
Website deceiving as to accommodations. Jacuzzi quoted for rooms but only in suites. Very expensive for hotel quality. Parking lot ridiculously small.
Did not like the traffic noise from our room and the parking lot was very awkward and not easy to maneuver. Also had to ask for extra pillow.
Accomodated us to other rooms when we complained a lot. Free internet Wi Fi in rooms. When we got a decent room the bed were firm. Very dirty rooms, towels smelled like fish and dirty, very small room.Very noisy and difficult to sleep due to hotel stall and dining facility. Hotel overbooked. Construction all night in the stree. Some of the staff were not that helpfull others were very helfull. Tried to put us in a roon with two kids soft springy beds until complained and moved us to a suite. Had to change room the first 3 days, difficult to unpack. We ended cutting our business trip short at Haifa and relocated to Tel Aviv which was a great decision to move out.
I can't say I like anything Bad odour , all in the hotel Beds, Shower , Soap cabinet broken , Dirty everywhere
the desk staff were very nice and very helpful. The breakfast was very good. I had dinner one night and there was more food than I could eat.
I loved the jacuzzi in the bathroom, and the huge wrap around balcony/terrace. I did not like how we were not allowed to have guests come up to our room. The hotel staff was very nice to us, however extremely rude to our guests.
The very bad hotel all
I enjoyed the different artists' work that was represented on each floor. The layout on each floor was enjoyable as was my room though it was on the small side I checked in at 4:00pm and my room had not been made up yet. The cleanliness of the bathroom was not sufficient though I did not complain. (There was still hair in the bath tub from the previous guest). The WiFi signal did not work in my room. I had to connect to the internet through another signal.
The proximity of the Hotel to the sites we wanted to see. They were in walking distance. We must take this opportunity to thank Danny and Nesrean. They were so helpful with check in and out. Directed us to one the best restaurant we have been to in a long time. They went above and beyond when it came to personalized customer service. These two people made our stay in Haifa a wonderful experience. My wife and I liked the Hotel. No negative experiences.
Leaving The staff were rude, the beds were hard and small and overridingly the location was ugly, loud, intimidating and un pleasant.
Absolutely amazing facilities, kind staff, great location, great value for the money! I stayed in the 'unicorn room'- the one with the blue lights- and loved evey moment. The shower might just have been the best part of the amenities (youll have to stay to see...). AMAZING complimentary breakfast provided through a voucher with an adjacent resteraunt. Top notch all the way!! Also, the location in Haifa COULD NOT have been better, right at the foot of the Baha'i Gardens! I liked it all. No complaints whatsoever.
Very good room, very good breakfast, great view! Nothing, all ok
We enjoyed the hotel
Excellent breakfasts, very clean, great pool, amazing views. Very very small beds and rooms and few commodities in the room, considering the price.
The hotel is located in good location the room was clean and the staff friendly. however the room was a simple 2 star hotel room. I was very disappointed. because for such a room the price was extremely high.
Honestly nothing about the hotel other than location overlooking Haifa proper and the Mediteranian Stayed in rooms 1212 and 1210. Furniture old, scratched..etc. Dull hotel. Carpets looked dirty and rooms smelled bad. I think hotel reflects very poor value for money.
breakfast room is very small & TV - old-fashioned
A very comfotrtable hotel with excellent views and very helpful staff.
breakfast fickle Internet
Room are clean and well equiped. Hotel is placed on an animated street and close to the Carmel garden. Staff is invisible ...
Excellent location, steps from Bahai Gardens, several restaurants on the same street, the hotel has its own parking, very clean, very good breakfast, free internet They charge for the calls made using the calling card. This was the only hotel out of four we stayed in Israel where we were charged for calls using calling card. I would understand charges if we called without calling card, but charging us when we called using the calling card it is not fare.
The hotel was located in a very nice area and had amenities of a very high Western standard
clean, modern, great staff, great breakfast buffet and awesome location. It was the best place we could have stayed. Maid service was a little spotty. They didn't replace coffee in our room.
Great Quality, Location, friendly staff..a perfect experience More parking places would be of advantage and travel directions from website should have default settings as Airport Ben Gurion to Haifa is difficult if e.g. airport address is not known.
Beautiful architecture, friendly staff, tasty & varied breakfast, central location
the bathtub was awesome. the room was clean and comfortable the staff was very helpful. breakfast was very good.
the elevator works consistently and a female voice announces floors and door openings and closings in a pleasant British accent my room had an old fashioned tub (okay) but no full fledged shower
the best location in Haifa, it is a walking distance from the Bahai' Gardens and close to the bus stops. I would recommend it for all type of travellers. None
business lounge was very good;wifi rather weak. elevators long waiing time ; staff using extensively elevators without reagrds for the guests
Apartment very confortable with look to the sea, good breakfast and a good lokation to go to all citys around. I didn't used the swimming pool and fitness instalations.
Staff were good The description was misleading. It's a hotel for large families on a budget. Cheap food, sparse 'east clean' rooms with old furniture.
The see and the beach Oldfashion bathroom
The hotel is not 5 star. By usa standards, it is 3 star. The hallways were not air conditioned, so you step out into a Sauna in the hallway. In general, the appearance of the room was closer to 3 star than 5. Compared to other overpriced hotels in Haifa, I suppose it was still an ok deal. Service was slow to arrive when asked for.
The indoor pool is excellent The telephone in the room did not work most of the time (out of six days)
Only Sea View. .. Service is not good enough, including the staff competencies, bath room and breakfast restaurant were dirty, delivery of the luggage from the room to the reception (when we checked out) took around 45 minutes... and we have been obliged to go back to the room, as nobody was in charge of it. Food was not at standard 4 stars hotel level (any fruits juices , any fresh fruits, but a lot of various salty meals for a breakfast.)Any direct access to a beach (as indicated in the hotel description). Hotel needs a general service improvement and refreshment!
The pool is very good.
The view Poor service, low hygiene - dirty, bad & unfreshed food.
The only hotel in Haifa located right on the beach. Very quite room (may be because the hotel was quite empty during our stay, but still). Exellent sea view from the room, good breakfast, helpful stuff. Free undeground parking. Very quite area, nothing but the waves of the sea could be heard from the room at night. The hotel is rather far from the city center with restaurants, bars, tourist sites, etc. However we have had a car with us, so that did not bother us. If you are looking for true 4-stars hotel, this will not be your choice, the room was good and clean, however it definitely requires some renovation. We have stayed by a special offer - 4 nights for a price of 3, that was OK for me, the regular price of $200 per night seems a bit overpriced.
The location by the beach was nice. The room was a spacious suite.The beach was nice. The hotel is very tired and needs a renovation. The smell in the lobby and hallways of some disinfectant was horrible. The cleanliness was lacking. The dining room looks like it is from the 50s.During our stay the TV did not work and could not be fixed due to holidays.You could not get a coffee with your dinner. The surrounding area was littered and needed cleanup and sweeping.
The staff were extremely friendly and helpful. The hotel was too expensive for what it was, the rooms were not exceptionally clean nor nice facilities for the price. It was fine for 1 night but I would not stay for longer.
Very nice owners who takes good care of the guests. Always clean, quiet, though right in the city core. Could have had two single beds instead of double beds, which gives more flexibility for friends travelling together.
Staff extremely helpful. 1) Room did not have toillet inside, just a shower. This was not mentioned in the add!!! 2) Bring your earplugs. Air con excessively noisy (and does not work properly)
Amazing staff, and clean facilities. Great price, best price I found In all of Israel for a Hotel room.
Good location, free wifi, balcony. Not sure why so many complained about having a toilet on the balcony - dont see whats the big deal to be honest. the room is very basic, but adequate and clean - what else do u need?
the room, the cleanliness and the privacy. I also had a television, ac, and a balcoy which had beautiful views of the city. there is nothing about this hotel that I actually did not like.
i liked the hotel staff, they were extremely friendly and helpful, the room was clean, the location was good for going anywhere (beaches, sights, restaurants etc) the shower was right by the bed separated just by a curtain, and wc was in the balcony, one had to dress up in order to go there, the door to the balcony was 5cm above the floor, so at night the room was attacked by gigantic cockroaches, the windows were w/o any screens, so mosquitoes entered freely, and the noise from the street, especially buses, was very annoying
cheapest hotel in haifa (but still expensive) no body can do more
Hotel per hour. Old furniture, rooms need to be repaired, toilet room is on the balcon, no sound proofing at all. Try to find something else in Haifa, do not rent a room there! They charge your credit card for the whole amount (not the first night) as soon as you make booking on the site, so you will never return your money.
Nothing but the location. I wold suggste to ban it for this site. Almost everything. I stayedin the fifth flour and ther is no elevator and nobody to help you with lugage.
Location is really good and it's right next to everything. I got the upgraded room which was very nice with my own bathroom. The bed was very comfortable. This is basic hotel where you can get a good night sleep on a budget. Only 4 parking spaces..In a very cramped space. Yes parking is free but this could become a hustle sometimes during day when other cars park bad or block you.
ein schlectes erfarhungen...
the reconstriction of hotel, especialy facilities old refuniture, the price very expensive
The breakfast was pretty good and the lobby was a good space for using our laptop. The quilts were too hot the bathrooms were small the hotel is dated and needs an upgrade
value for money for families with young children. rooms are in need of renovation.
The breakfast Nothing
The excellent view from the room and the ideal location of the hotel
Locatiom run down and old
Excellant location and view, nice breakfast. Bed was too hard, not comfortable.
hotel rooms are old and smelly, the carpet was sticky and the bathroom smelled like a mens public toilet - terrible.
Excellent location, near all the main attractions. The rooms don't have wireless internet and the hotel itself is getting old.
The staff was very friendly particularly the cleaninging staff, as well as the staff at the morning breakfast. I found overall t was a good experience staying here. My wife and our two girls stayed there in 1981 as well and brought some good memories from the past.
Very quiet if that's what you want Expensive for the area, very few services, no restaurant or bar, reception closed at 18.00 most days,would be as east to stay in the city as its only a couple of kms away
the desk help was friendly and helpful. the breakfast was outstanding and well thought out. We enjoyed visiting the onsite artists' colony afterwards. Perhaps carrying our luggage a little far from parking to the garage. I would have liked wifi in the room.
Spa like, country style room with modern conveniences
Attentive staff. Nice to be in a smaller, boutique hotel with amenities.
Location, wife and I walked to Bahai Gardens, rooftop jaccuzzi and food quality; No Local beers!
I liked the location and the personal touch of the team.
Very nice hotel, good breakfast and restaurant. Hotel did not have bar/sitting area. Only central space was the restaurant. However, this is a guest house, not a hotel so that is not such a surprise.
Our room was lovely and the service, food and attention was faublous.
Friendly and efficient staff. Charming atmosphere. The room was nice but a bit small, especially the bath, but for a simple stop en route north it was satisfactory.
This was the best hotel of our stay in Israel.
Breakfast included was lavish and tasty and served with warmth in a wonderful open garden room/cafe style. The wallpaper was black with some white flowers - nice but a bit too dark for our taste. The bathroom too, was black which although the lighting was good, it was a dreary feeling. Bathtub had jacuzzi which we do not like, and very narrow, so larger people would have trouble standing in it to shower!
Quality small boutique hotel in good Haifa location
The hotel staff is friendly and helpful; this is a step up front usual Israeli hotel staff many of which do not understand the concept of customer service. Israeli hotels, especially outside of Tel Aviv are still grappling with this concept. Same for retail and food stores. Unfortunately, Israel is great at building things but very poor at maintaining them. The Crowne Plaza is typical was built but 15 years ago and is already starting to look shoddy around the edges. We noticed that mold is starting to appear, especially in the bathrooms, and the wood trim is beginning to rot away; Haifa can be quite humid during certain times of the year. Also, the hotels A/C is either on or off, no temperature settings other than 4 settings indicating warmer or colder; after that is just stays on blowing. Friends of ours stayed at a competing Dan hotel, but the situation is the same. They characterized it as a "tired" Hyatt.
Excellent hotel, excellent spa, no kids and gourmet cooking, what more could one ask for .................
Ambiance of the hotel.I have stayed at the hotel on several previous trips to Israel and I recommended it to others. I felt hotel was overbooked for the staff it had. The Dinner hours became problematic with seating.The staff seemed to be in a hurry to clear the tables.Certainly very different form my other previous visits to the Spa.I had with me 4 other guests from Canada, who checked out early!! Too bad.
This is a great place - setting is spectacular, facilities are great, activities are varied and nicely done. The whole experience --- almost --- was amazing, and probably a good value despite the very high price (nearly $500 USD for 2 per night, full board). The food was great, nicely presented, good service for the most part, and lots of it. You will not lose weight here. There were some surprises: For one -- drink charges at the meals and lack of coffee or tea with lunch and dinner. I may be the only person in the world who likes my dessert with coffee or tea, but you can't get it here. You have to leave the restaurant and get your coffee in the lobby, one level up, after your meal. Just strange, and a bit annoying. Also, the waiters ask you what you want to drink but do not tell you that a lot of the beverages (like a simple coke or mineral water) are not included in the "full board." So, after you order, get served, and begin drinking, they come with a receipt to sign!!! When I complained, they basically said "tough luck." Strange.
i like very much the Spa the swimmingpool and the food
It is quiet and luxurious and designed for those having spa treatments, but with many other activities and great food.
The hotel was so relaxing! Loved the treatments and all the food. The service was really good as well.
the peace and quite is incredible !!
In addition to all the spag treatments, the hotel is set in the middle of the Carmel Forest with a view of the seai in the distance. The outdoor pool is well heated and large with plenty of lounges and beds outside on the lawn. They recommended signing up for treatments before arrival but never answered phone and did not answer message left on machine.
excellent cuisine relaxing environment no
The Spa lived up to expectations which were high. Staff are warm, smiley and polite, the location is excellent for rest and relaxation and the food is excellent