Find reviews that mention:
8.0
Cons:Was talked into buying a toll pass for $10.99 a day. Was a rip off.Reviewed 26 Apr 2021
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10.0
Pros:Alamo staffs were very friendly and helpful. My flight arrived a little earlier. Not sure if that's the reason, but their system shows the total price more than doubled comparing to my reservation receipt. The airport Alamo staff were able to get it fixed.Cons:Because of the price difference, it took quite some time for the airport Alamo staff to get it resolved. Wish the system, especially for the reservation through 3rd parties, can be more seamless and fewer issues.Reviewed 30 Mar 2021
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2.0
Pros:I was allowed to pick up my car earlierCons:Price, I agree for one price and you would like to charge me more with reason.Reviewed 13 Mar 2021
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2.0
Pros:Great car, clean but mechanically unsound. Car died after one day.Cons:A car that works, roadside assistance that works as advertised, roadside assistance phone reps that do what they say they will do. Car died and had to rent a car from Hertz as Alamo couldn't figure out how to tow it or replace it. Cost me over $500.Reviewed 11 Feb 2021
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4.0
Pros:Staff seemed niceCons:Clean the car out. Received my rental with weed in itReviewed 2 Feb 2021
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10.0
Pros:The staff was super helpfullReviewed 31 Jan 2021
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8.0
Cons:Hours of operation in New York City could be better. They are pretty limited, and they make drop-off more difficult. Otherwise, good overall experience.Reviewed 11 Jan 2021
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6.8
Pros:The free upgrade was appreciated and the car was new and clean.Cons:There was an enormous line at the airport to pick up the car, and only one person able to process customers. The wait was utterly ridiculous (40 min) and made me late. There was no toll transponder in the car, which was really annoying.Reviewed 11 Oct 2020
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10.0
Pros:Well maintained vehicle and very efficient and friendly pick-up/drop off. Much better than the Hertz family of companies.Reviewed 26 Sep 2020
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10.0
Pros:Staff was great!!Cons:More helpers at inside counter for picking up.Reviewed 7 Sep 2020
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10.0
Cons:Very Quick,they were waiting for me when I arrived at the pickup location, also gave me a choice of threes premium suvsReviewed 1 Sep 2020
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8.4
Cons:All digital kiosks were out of service. Line was long for pickup with one slow employee, although once another faster employee came on duty, line moved fast and everything worked out.Reviewed 31 Aug 2020
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