Would you like to save as your currency permanently or for this visit only?
Great location near several professional sporting venues & many diverse restaurants to choose from. Hotel personnel were very professional & knowledgeable. Made you feel like a valued customer. \ Would highly recommend this hotel. Everything was great.
the location to atractions is perfect. the pool and surrounding landscaping was perfect. loved, loved the trees.
Close to the new Cowboys Stadium with a restaurant and bar.
mostly the comfortable bed. Very clean and staff was very helpful no
The location is great for Arlington business. The shuttle service is great and accommodating. I would keep that service. I waited probably about 20 mins for a parfait yogurt in the restaurant for breakfast. Also, I would provide the coupon for a complimentary breakfast upon check-in. Not in the envelop found under the room door on check-out day. I assumed that was the bill and paid for breakfast at my own expense, not knowing the envelop contained a coupon for free breakfast.
Good bar on site and restaurant
Quiet large rooms. Close to everything we asked for. Very friendly and helpful staff
The hotel is tucked back off Lamar Blvd, so it's pretty quiet. The facilities are nice, though the fitness center could use more and newer equipment. I didn't use the indoor hot tub, nor take advantage of the continental breakfast. Rooms are comfortable and clean. I'd rate the hotel higher, if not for the surprise $10 charge for "incidentals". Incidentals are supposed to be per-item charges for beverages and snacks that are in your in-room fridge, with a price list attached. In this case, however, it's just Wyndham going for a slightly better margin on a room. There was no mention of an "incidentals" fee when I made the reservation, and the practice is borderline false advertising. I'd pre-paid for the room to get a special rate, then Wyndham gouged me for another $10 at check-in, eliminating the savings.
The housekeepers did a great job, the room was alright, the location was really good. During check in there was something going on with the phones and the front desk person was frustrated with it. There were also noisy people down the hall from us that woke us up a couple of times.
The fact that I left the room and I was cleaned but my gold rings were moved and I have tried to contact someone about my items... I know it was bad weather but I couldn't get to the door being handicapped and all . I would just like someone to explain and be concerned about my items..
It was very easy to check in and out no complications. I got to check in early than regular check in time. The room was clean and spacious. The bed was very comfortable. I loved reading the little cards they had around the room to learn about going green on the items there. Overall I was impressed. Plus a bonus you are close to six flags, Ripley's believe it or not, rangers stadium, and at&t stadium home of the cowboys. I got a good deal on the price too.
It's close to six flags and has a shuttle to get you there and back!!! The room was not clean had spider webs all over the room, dirty pillows was on the bed, and hair was in our sheets. They could not even give us a new room.
I liked the fact that they had a complimentary shittle service to/from DFW airport. I also liked the friendliness of the staff. The quality of the room was also decent. Overall, this was a good hotel for the money I paid. No ATM machine in the hotel lobby. I had to walk across the parking lot (in the rain) to another hotel just to get some cash.
Very friendly staff and a perfect location if you plan on visiting six flags over texas
The staff was very helpful The shower was clogged in room 518. The pool was in poor condition and the surrounding rooms were under construction and looked like it had been for a while. The outdoor pool was closed because it was run down.
I like that this place was minutes from the airport. They have monitors everywhere telling you flight status. The rooms are spacious, and modern/newly remodeled. Place was affordable... Was only $134/night compared to others near the airport were asking $175-250/night. There isn't any signs at the airport that point you to Hyatt Regency only to Grand Hyatt which are two different places. We flew American Airlines and got off at Terminal D at DFW and the best thing I can advise is walk to Grand Hyatt then make a left to go outside, and the Hyatt service guy will call a Hyatt shuttle to get you to the Regency (takes 5min). Lastly don't order room service late night unless you're willing to dish out $$$. The fine print on the bottom of the menu says they charge you 21% service fee and tax/gratituity, so when the guy comes DO NOT TIP again like we did. They're getting twice the tip.
Good food Bathroom too small, charged for bottle water, too expensive for level of hotel other than airport location
Efficient staff, all expected amentities available and excellent food options available! Nothing
Great service, room was nice, excellent steakhouse..service at steakhouse excellent and host is outstanding and great sense of humor..would come back just bc of him Snack items in lobby coffee shop very overpriced..4 dollars for little bag fruit chews..should be 1.5, chips etc were all overpriced
Our flight was canceled and bags lost, and it was after before we got to the hotel. Staff was super helpful to get us some basic items for the night and get us checked in. Great service and super clean rooms!
Location is great as it situated within the airport complex. This is ideal if you have an overnight stay to catch a flight the following day. They have free shuttle service to the airport terminal. I have stayed several times and am impressed by the cleanliness of the place and the professionalism of the staff. They also validate parking so when you leave in a car you don't have to pay the auto fee for exiting the airport complex. The signage directing you to the hotel location can be a bit confusing.
My husband and I enjoyed our stay. Room very clean and comfortable, breakfast was wonderful. Staff helpful.
The hotel had a very efficient check in process. Staff were friendly and welcoming to me checking in alone with two young children. The casual restaurant in the hotel had good food for the price. The room was clean and functional, but some of the touches in structure of the room felt industrial. The extra lock on the door didn't work as well. It was not the right size for the bulb of the locking mechanism.
Free shuttle to and from airport.
table with combs, razors, etc for stranded passengers room by elevator
The hotel largely serves business travelers who are stuck at DFW airport due to problems with flights. For this reason, the hotel serves an important need. However, it is very overpriced. There was a dead roach in my room.
Pros- I've come to expect a certain level of cleanliness and comfort with Hyatt, and this location didn't disappoint. The bed was extremely comfortable, I slept like a baby. The A/C was great, the room was sufficiently cool when we wanted to sleep, and warmed up quickly once we turned it off. At about 9am there was a very loud group outside our door, the walls are a bit thin and sound travels easily.
-We booked a King bed only to be told that the fine print says that it is subject to availability -The beds were very uncomfortable double beds. They sunk-in towards the middle and felt very worn. -The next door shower from the adjoining room was super loud early in the morning and woke us up -Our bathroom has a huge roach in it. I had to call the front desk twice to get them to do anything about it. Then, a supposed Manager came into the room with a towel and grabbed the pest only to say to us "Every guest has to pay its dues". There was no cleaning, no apologies and no restitution. Avoid this place.
Great hotel. I have an older son and a three year old. This is the hotel for us. Slightly dirty bathroom and had to call for soap.
It was clean and nice . Breakfast was good. They gave our room away and put us in a handicapped room.
Nice place and people The air conditioner would only go as low as 66 degrees, which kept the room warm with 4 people.
From the online reservation to checkout, everything was smooth and easy. The night desk attendant was friendly and helpful when we arrived and got us checked in quickly. Once we made it to our room we were pleased -- it was a nice size and clean. The beds and pillows were very comfortable. Also, a full breakfast was served from 7-10AM, which allowed us enough time to sleep in but still go sit down and eat a good meal. I will definitely choose Comfort Inn & Suites for my next hotel stay!
Room appeared nice. Sofa bed was broken and wife fell through. The wire spring was broken at the foot of the bed. My 17 year old daughter slept in our bed because the sofa bed was so uncomfortable. I had to get on the elevator to get ice because the machine on our floor was out of service. Breakfast was at best "ok". Parking lot was full from convention and they told me to park in neighboring business parking lot. Really! Not them but me! Really!
The room was spacious and clean. The continental breakfast is terrific. The bed was comfortable and they even had two types of pillows to choose from-firm or fluffy.
Bed was comfortable We showed up to find the police and three cars broken into on the property. When I went in to check in, I asked the guy at the counter about it. He response was "we're not responsible if something happens to your car". We requested a crib be in our room a week before checking in and of course, it wasn't in the room when we showed up. It took them two hours to bring it up to our room, and when my husband and I tried to say it up, we found out it was broken and the sides didn't lock. Not to mention it was dirty and stained!
I am always skeptical about some of these sites but the rooms were just as described! We had a noise issue, however I called room service they quickly took care of the problem! The staff was nice. We are definitely staying again. Thank you comfort suites!
Desk clerks were friendly. Only one elevator was working so it was a bit of a wait. Nothing drastic though.
Nice facilities. Nice room. Staff aloof and distracted at check in. Room service stopped 90 minutes earlier than advertised. They were overwhelmed due a storm and a special event, and they just stopped answering the phone.
The location, staff, facilities, and beds were amazing. The staff during check in and out were both so friendly and helpful. We had trouble with the tv remote and purchasing a movie and the lady that hel D at check out went above and beyond what one would expect to rectify the situation. Had a small problem with the tv remote. It didn't work properly. But it could have been me.
The location of the hotel was very convenient for the event we were attending. The shuttle service made our trip more enjoyable. We had a room full of ladybugs. There were live ones all over and dead ones on the floor in various locations throughout the room.
The internet sevice was not free, I was annoyed because most of the hotel even less rated hotels offer internet sevice free of charge
Everything about the Hilton was good. Especially for the cost. We really enjoyed staying there. Nothing.
Can not review - we did not stay at the hotel. My husband got sick and we were unable to make the trip to Arlington.
Awesome staff helped with all my quetions
Hotel room was clean with plenty of room. The restaurant staff were friendly. Not responsive to requests. Had to repeatedly ask for additional towels. Only provided decaf coffee in room.
Looking at this place from the outside, you think it is going to be pretty Sweeeeeet! Overall it was, except for the room. Room was clean, but not close to being worth $250 a night. Room was more like what you would see in a 2.0 star hotel. Nothing to brag about at all. If the room was as nice as the rest of the resort you wouldnt be able to say much bad about this place. I would have to say they ARE understaffed for a place this large. Hard to find anybody to help you at times. Seriously, the staff was outstanding if you could find them. However, the rest of the resort was very nice. Actually beautiful atrium area with restaurants (Steak, Italian, Mexican food), good sized fountain, flowers, trees, and other things as well. There were quite of few shops as well bars and sports bars in the resort. They did have a Starbucks in the lobby as well (which made the wife happy as well as the rest of that loooooooong line waiting to get their fix). The water park they have (for guests only) was pretty nice. Adults and kids alike were all enjoying it. They did have a really nice bar there and also served food if you wanted to make a day of it. Overall, pretty nice place The room is a lot to be desired. Stayed at better rooms in a lot CHEAPER motels. Yes, it was clean, but for a $250 a night resort room, I would definitely expect more. A bit understaffed for a place this large. Hard to find anybody to help or even ask questions to, at times. Having to pay $19 dollars to SELF park is ridiculous But then so is $30 for them to park it for you.
the atrium and restaraunts
This was a great trip!!! I would suggest this hotel to everyone. It was Christmas Time and the hotel was very festive!!!!
Always a pleasure Loud outside your room in mornings. Every employee is a tip whore. Get ready to dish out a lot of cash But they deserve it, ofcourse.
I loved everything there was to see and do there. Gorgeous! Everyone was very friendly. The room was tiny.
The gaylord sent me and my 4 yr old granddaughter to the great wolf lodge to swim because their pool was closed and my granddaughter told them all at the reception desk what she was going to do while she was swimming and they felt so bad that they made her 4th birthday perfect. The only thing I did not like was the confusion at check - in because they could not find my reservation.
Pool and room temperature in pool area was not heated for enjoyment, too cold!!!
Luxury, comfort,convience,surroundings,shopping,service,views,food, availability,decor,location to city attractions, privacy,local to airport. nothing
Everything was wonderful
Room was clean, if you have family there is a lot for kids to do (at least around xmas which is when we went) Glass Cactus club was neat. The pre-check in email asking what your preferences are... DON'T waste 1 minute of your time on that! asked for either a higher room/floor OR a view room... Specifically made a note in the comments that a room higher up was desired.. Got a parking lot, first floor room and the hall was FULL of kids and no parents! Kids were running up and down the halls all day and HALF the night... Also, restaurant staff was not very friendly, lost my reservation and then tried to make ME look like the fool.... But I had a confirmation email to prove the reservation.... So it was just a poor experience.. Staff was either great OR terrible... Grossly understaffed... I know for $220/night it felt more like a "fancy" 2.5 star hotel... I have had much better service at cheaper big-brand hotels and this hotels amenities dod NOT warrant the cost.. I had high hopes for this resort and sadly was let down..
The Gaylord Texas was a great stay. We had problems when I got to the hotel (but not with the Gaylord Texan) we called the front desk and they moved us into a larger king size room, large enough to fit two roll away beds for the kids at no extra charge. After this problem the vacation was wonderful. When I booked the hotel room I put down 4 adults where I thought their would be enough room for all four but when we got to the room it was a standard size king room with only a king size room. I was expecting a pull out bed or at least couch for 4 adults. I would suggest showing a room layout for the consumer so someone doesn't get confused with what they are purchasing.
our stay was overall good. But the beds take a little bit of getting used to. we will know how to operate them for next time!
We had a very nice evening, going to the Rangers/Yankees game one Saturday -- Really enjoyed the staff and the cocktails. And the Breakfast the next morning. Great pool for kids! Thanks y'all...
We stayed here while we went to Hurricane Harbor & Six Flags. Very convient to take the trolley everyday, saved alot on parking! The only problem I had with the hotel was the first room we were put in had a cricket problem. I don't like bugs and I defintely don't like bugs in my bed!!!!! We were finally moved to another room for the last night of our stay, wish it would have been sooner. Also, there was absolutley no hot water in the shower in either room. Other than that, rooms were great, staff was great and helpful!
This hotel was the best ever, great location, excellent service from the staff. ___ at the front desk went out of his way to make sure we got to the Cowboys game when the local trolley messed up. Took us right over in the hotel van to the main gate, way to go ___.....There was construction in the area but other than that gets 5 stars from me!!!!!!! Bed was so comfortable, slept great.
We stayed here while visiting Dallas for a Mavs game, because we wanted to see the new Texas Stadium. The hotel is very nice, very clean, and very quiet. It had everything we wanted in a motel. The road construction is a huge issue, but that is to be expected with all that is going on. Once we figured it out, we had few problems over our 3 night stay. It is a bit out of the way if your activities are in Dallas, but for the Arlington area, it is awesome!
A good hotel for the money. beds are confortable and very clean room, they are very busy so dont expect a lot of help from the satff.
As soon as we walked through the doors we were greeted with a friendly 'Hello.' The staff was always pleasant and very helpful. Room was HUGE!! and very clean. The shower head was located up high, which is great for my 6'4' husband. He didn't have to duck! Only 2 complaints. We were next to the elevator, couldn't hear much from other guest but the doors would ding ALL THE TIME! Is the ding even necessary?!?! The restaurant speed. There was only 1 other family there when we went in, but the food took FOREVER! (45 mins. for a burger and pasta) Though the waiter was friendly and it all tasted great.We will stay again though :)
My husband and I stayed at the Holiday Inn the weekend of the Tim McGraw concert and Dallas Cowboys bash at the Dallas Cowboy stadium. The hotel was located in walking distance of the Cowboys stadium, Ranger stadium and Six Flags, the hotel also offered shuttle to everything except Dallas Cowboy stadium but however my husband and I went ahead and walked needed the exercise anyway because we ate supper at Hooter's. All kinds of restaurants and fast food located across the highway from this hotel all in walking distance, Walmart is also just down the road. This hotel was very clean, staff very polite. Oh my the bed, we slept like babies it was very quiet there!! The restroom was huge had a very large walkin shower!! The hotel was very large and very comfortable. Had internet access in the room, refrigerator, and a microwave, also had a large screen television with a very good selection of channels to watch. An last here the price of the room was very good. I would highly recommend this h...
The staff was friendly and professional. The rooms were clean and comfortable. It's located close to Cowboy Stadium.
Its was so nice and awesome! and the Staff was Awesome! only things i would change is to put a pool outside, the inside one is great but very cold but good...also the food and service in the resturant was not the best but I didnt judge the hotel on that...overall we really liked it and it was very conveinent for what we were there to do.
This was my second time to stay at this Hotel, we loved it the first time and the second stay was just as good if not better. The staff at both the Hotel and Lounge are excellent. Was a little pricey but being so close to the Cowboys Stadium it was worth it. Barbara Lakeland, FL
We stayed in a king suite during spring break 2010 and it was great. Plenty of room. It was my husband and I and 3 children. Two 11 year olds and one 4 year old. We booked the room through *. Super simple. When we arrived I just showed the front desk my ID and credit card. Then off to our room. Super simple again. We all loved the room. There was a large flat screen tv in the room where the bed was. And did I mention that the bed was soooo comfortable? OMG it was, as were the pillows which were labeled firm and soft. There was not a TV in the liv. room, which we knew ahead of time, so we brought a portable TV for the kids to watch VHS and DVD'S on. The living room had a queen size or full pull out couch which the kids slept on. The swimming pool and exercise room were both great. The swimming pool was warm and the hot tub was hot. We went there every evening after walking around six flags all day. We all crashed hard when we got back to the room. The workout room was large with...
The hotel was clean and located close to everything we wanted. The only drawback was that I booked a room with two queen beds a week in advance. Upon arrival was told that they only had rooms with kings and a sleeper sofa available. I had to take it since there was no way I wanted to drive around Arlington looking for an available room at the last minute.
It was clean. The bed was comfortable. The exercise room was nice. The staff members were friendly and helpful. Nothing
The quite and relaxed setting Didn't see security on patrol
overall design and look p-tac units were very noisy.
Enjoyed my stay worth every penny Everything was great can't complain
Hotel had a very a young and hip vibe to it. Different than any other hotel I have stayed in. Very nice. Nothing bad to say.
We liked the look of the hotel and that it was not surrounded by busy streets. When we got back to our hotel in the evening, it had 5 cop cars around it. The inside of the hotel was so loud you could not even hear yourself. There was a huge party going on downstairs. It continued on until late in the night. More cops came. The hall was super loud and when we asked them nicely to quiet down, they had stuff to say to us that was uncalled for. We called the front desk to ask them to see if they could talk to the other party occupants, and they never did.
rooms were cool and it was in a cool area. liked it all
Very contemporary style, reminds of big city loft. Furnishings very nice. Huge shower, high end faucets and fixtures. Nice restaurant and bar. Great pool and party area. Concrete floors in rooms. I know it fits the look but it just wasn't exactly what we like. Small think really
Overall fabulous. Clean, interesting, urban space. Good customer service and even a good restaurant.
Love the look but too much concrete. Rooms are almost like large jail cells
The decor! The moment I walked I was in awe. The bar, restraunt, pool area, lounge area, exercise area, and staff were all colorful, fun, and chill! No microwave and frigarator readily available. TV was off center from the bed.
Location nearby entertainment and business areas; easy access to freeways to travel around Arlington and Metroplex. Rooms very comfortable and have small refrigerator and microwave to bring your own food in. Coffee maker. Whole Foods and several groceries nearby; Starbucks nearby. Staff was very very helpful, courteous anxious to please. At every shift. Arrived at midnight on Sunday night of three day weekend; older teens walking around and smelled marijuana outside. Made me a little nervous going in. If you are a single adult professional would not suggest going on three day weekend-lots of older teens hanging around common areas. Made me as a woman traveling alone uncomfortable/nervous although staff very nice.
It was convenient to the stadium & they offered a shuttle (for 20.00) round trip to the game.
Refrigerator wasn't working Carpet was stained and patched Roaches
Location - not walking distance to AT&T but can walk to six flags and Globe Park Terrible room. It was dirty, smelled, lacked basic amenities like hangers and the hotel could not make us a key our entire stay. That's right, we had a room but had to get hotel staff to let us into our room. Kind of ruins the point of having a private room if you have to get staff to let you in every time you go to store or run out for a bit. Their breakfast is supposed to run until 9:30, but at 9 AM they were picking up most of the breakfast - and remind you, we didn't get a key which didn't concern them but they were concerned that breakfast ended early. Avoid this hotel. I've stayed in plenty of low-cost hotels but this one truly deserves the title dump.
Absolutely nothing Not clean. Even a little. I had to wipe down the hair in the bath tub. The room overwhelmingly smelled of smoke all weekend. In a non smoking room. Hair in the towels and pillows. Chairs had "human" stains not sure of what source. This was just disgusting.
Let's see... The room was dirty, yet the whole lobby and elevator smelled so strongly of cleaning products, that I actually felt faint on the 2 story ride up the elevator. The television didn't work - made terrible humming and was all squiggly. They didn't even have a shower mat, which is hazardous. They tried to make us check out because they had us in the wrong room. There was literally what appeared to be a piece of poop in the stairwell, which was not cleaned up during the two days we were there. The elevator barely worked. There was very little parking, the pool was disgusting, and that about sums it up.
For the price and location, it was a decent deal. If I needed to stay there again on a strict budget, I would. Friendly staff. The floors were very dirty. Lots of stains and I definetly had to wear socks to walk around the room. The hall smelled of marijuana and a prostitue was busted on my floor. Pretty sure she was the one hitting the weed. So hopefully she wasn't to bummed out over getting busted.
Convenience to freeway Needs a remodel badly
I checked out right after we went to our room. Dirty stained carpets, writing on bathroom door. Everything was dirty looking.
Nothing. The hotel lobby, elevator and hallways smelled of death. The room smelled of death with a mix of smoke. The bathroom door wouldn't lock. The light over the sink was so dim you couldn't see yourself in the mirror so we used it as a night light. The pillow cases were all mixed matched. The entire experience was bizarre. Even the stains gave me the creeps, as if someone really had died in my room. Never again will I return.
Only pluses I could find were the location (near door to Six Flags) and the availability of trolley service to Globe Life Park and Cowboy Stadium, so we didn't have to pay for parking. Room had not been vacuumed; carpet was torn and stained; bathtub drain opener/closer was broken; entertainment center/dresser looked like it came from a garage sale; ice machine on our floor was out of order; elevator creaked and moaned; toilet seat was broken.
Location Needs remodeling
Staff was very friendly and helpful. When my first room hadn't been cleaned yet, they moved me before I could even ask. My second room featured a carpet that smelled like urine, strong enough that I smelled it while lying in bed. A previous client's washcloth was still bunched up in the shower curtain. I wasn't charged extra for it, though!
1.They get you in and out quickly if you have a reservation. 2. Great food close by. 3. good access to freeways and amusements I eat a high protein breakfast - not here.
We enjoyed staying at your hotel. The room was neat and clean and the matress was ok. The bedding was not luxury as the internet advertised and that was the reason we chose your hotel. We especially enjoyed the made to order breakfast, it was very good.
How close it is to Cowboy Stadium I didn't like that they advertise the walking distance to the stadium ...yet they don't mention that unless you are staying the night of the game you cannot park at the hotel. If there's availability they can issue you a parking pass for $20.
Very easy to get to, and conveniently located near places of interest for me. Beds not comfortable. TV reception was in and out.
It's the little extras. Retractable pen.. . Bathrobe.. . Leaf-shaped aloe soap. .. Extra towels. .. Chilled martini. .. Nice gym. ..Courteous shuttle driver. All in all, royal treatment.
I had an early flight and booked a room at the Westin the evening before to get some extra sleep.... Dropped my rental car off at the airport and it took 11/2 hours for the Westin Staff to pick me up at the airport after multiple phone calls and limited locations that they will pick you up at. Finally got back to the motel about 11:00 so much for the extra sleep as,.Not trusting the shuttle service, (they claim every 1/2 hour) we left one hour earlier so we could assure that we would make it on time...
We love the excellent service we have gotten from this hotel on back to back years, the staff is very friendly and super helpful. Especially so with our concierge Tony Santos he was wonderful he helped us with everything we needed and more.
After my reservation at a nearby hotel was cancelled without notice, the staff at the Westin were welcoming and informative. Great experience.
Clean, quiet even during major storms and tornado watches, this hotel was perfect when American Airlines cancelled my flight 3 times from DFW to Austin.
That I have to pay $20 for breakfast. Now I see why that Denny's is still in business.
Overall hotel was what I needed when my flight was canceled due to weather. Spacious rooms, comfortable beds and a bathroom with nice towels. The hotel was hosting the "Texas Foosball Championship" and apparently they were told they had rule of the hotel because they were all over with red solo cups making noise, until 3 am on floor 10 might I add. should also note I needed to be switched rooms when my door wouldn't stay locked properly. Slightly frustrating night when I just wanted to try to get a few hours of sleep before beginning another day of unintended flying.
I love the service .. They actually upgraded our room to suite because they didn't have a room with double beds available! I will refer and plan on visiting again thanks...
I loved having valet parking, help with my luggage and great bed. I requested that there be a crib in my room upon making reservation, (traveling with infant grandchild) and again just prior to my arrival AND upon check in. Went up to my room an hour later - - STILL NO CRIB. Was not able to call front desk from my room (used my cell each of THREE Times!!!) and there was NO CRIB delivered EVEN 4 hours later when the meal and speakers were done!!!! I left a nice tip for crib setup person, who, when it was finally delivered did a great job AND left a written 'thank you' note : )
Hotel rate and amenities. Flight path. Loud. Shower net door was loud too. Couldn't sleep when neighbors showered after 11:00 PM.
The bed was fantastic and it was the best night of sleep we got during our entire vacation. Obviously, it's just a really nice and fancy hotel. You feel comfortable and clean the entire time. Would have loved to stay another night, but the rate doubled the second night, so we had to peace out. :( The staff wasn't terribly nice or attentive. Also, why is it impossible to call the front desk from the phones inside the rooms? Is this just normal nowadays?
Tiles on floor of elevator were cracked and coming up and dirty.
This is a nice hotel. The room was spacious, just didn't get the room I was suppose to. Yes we had a terrible time . The night we got there, they sent us to a different hotel and then we had to pack all our stuff up the next day and go back to this hotel. When we back to this hotel they didn't have the room I booked with two queens beds.
This guest did not leave comments about this hotel.
It advertised a small icebox in the room. It did not work. They had it unplugged and when I plugged it in it still didn't work. Wasn't too thrilled with the tv channel selection. Mostly Spanish speaking channels. Probably would choose somewhere else next
Clean good breakfast No
The room was clean and neat. I reserved a room with a queen bed and sofa bed couch for three people, got a confirmation number and when we arrived the room had been given to somebody else and there were no more rooms available like that. We had to settle for a king bed,not good for 3
We love Hampton Inns. No
This guest did not leave comments about this hotel.
The hotel was in a great location that close to where we wanted to go (Globe Life Park/Six Flags) as well as shopping. The room was very spacious so the kids had plenty of room to play. The breakfast had a LOT to offer and was one of the best I've had. Overall, I have no complaints about the hotel. It exceeded my expectations.
This guest did not leave comments about this hotel.
Location was great and room was big. Took 20 minutes to check in which was totally unacceptable. We almost missed our event which really would have ruined our trip. TV in room was too small for room size.
Beautiful lobby and breakfast area! Rooms were very nice and clean. Front desk personnel polite and helpful. Only thing I didn't like was a call was transferred from the front desk to my room at 11pm on Friday night. The call ended up being a scam...someone who said they were the hotel manger and needed my credit card and personal information to re-register me.
The breakfast and the location to where we were going was in a great location Well when I book the hotels back in the past summer I was quoted $--- is how much it would cost for both night now when I get there and leave my debit card shows that I am $--- out of it cost me to stay there the next time I will find a cheaper price
Spent 4 nights here during the dreadful ice storm Dec 5-8. The room was warm, comfortable and the breakfast was always good. The staff were very friendly and helpful in more ways than we can mention. We were without our luggage, so we had many needs and there weren't any malls open. Can't praise this hotel enough! We will always stay in a Hampton when we travel in the future.
we love it's close to all the attractions in the area and a trolley runs between them.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Staff, cleanliness, location, breakfast Would have liked an outside area to sit and visit with our group
Location was great. There was a very unpleasant odor in the lobby which became even more pronounced in the gym - moldiness overlain with antiseptic smellThe room temperature was very difficult to control in a comfortable zone - it was either too chilly or too warm.
Free breakfast Free parkingFree wifiLoved that it had a laundry. Nothing
Amazing staff! Very friendly and accommodating! What was not to like?
Everything was great! Staff was very friendly and professional ! No everything was great!
Room size! The sofa mattress is not comfortable! Other than that everything was great!
Clean, quiet place. Modern looking. I only stayed for one night for a Cowboys game but I have no complaints. Right next to a few restaurants, including an In n Out Burger just down the road. Not too close to the AT&T Stadium and I don't think they offer a shuttle but the drive isn't bad and probably wouldn't be too expensive for a cab or Uber. Would definitely stay there again. They had a little bistro downstairs that I didn't try out, but I don't think they offered a complimentary breakfast like some places.
Friendly staff and nice amenities Several rooms had a musty smell I like a cup of freshly brewed coffee in the morning. the small snack center only had expensive Starbuck's coffee. I was surprised that t urn of fresh coffee was not available in the lobbey