Awesome shower! Wished the floors had been vacuumed a little more thoroughly.
Clean stylish rooms with good fixtures and furnishings. When moving large baggage entrances and hallways could be cramped. The bathroom was very small. The shower temperature controls were difficult to use I had trouble getting a temperature that was warm without being near scalding.
The clean and stylish appearance of the decor and the pleasant staff and enjoyable breakfast room Breakfast cold table should be chilled in my opinion, especially the meats, cheese , yogurt and fruit. Room TV menu was not too great.
Helpful staff - nothing too much trouble. Car park.
A smart and comfortable hotel in a good location close to the city centre. The breakfast was first class.
Relaxing envirnoment in the city, staff were extremely helpful! Will stay again. Highly recommended!
We were looked after very well by the staff and the hotel was central for all amenities.
The room was a good size and with lovely views of the city and the sea in the distance. The web site is over generous in its praise of design features. The bathroom was only average in all respects and the hospitality tray poor for a hotel in this price bracket.
Friendly and efficient staff,very comfortable room and a first class breakfast Even with my best nit picking hat on could iI find any fault with the Bonham,a treat to stay there
Huge bedroom with a great view of the church at Stockbridge. The location was excellent and I also loved the main course we had in the restaurant on the Friday night - 2 courses £14 per person - Exceptional value for money. Service could be improved. Restaurant is open to the public and hotel guests don't get priority. In the morning, I had to ask for a number of things during breakfast.
Quality environment and relaxing atmosphere
Staff friendly;room decor very nice; centrally situated in a quiet area Too hot!! (Rooms & corridors) Extremely difficult to get in & out of bath
The location in Leith was lovely with lots of nice restaurants and bars nearby, I was really impressed with Leith as it makes a nice alternative to the cntre of Edinburgh. Breakfast hamper was beautifully presented with good choice. The hotel is a little tired and not as high a standard as other Mal Maisons I have stayed at (e.g Newcastle). I think it is in need of some updating.
Dinner in Brasserie was excellent. Cooked breakfast a bit disappointing. Bacon not very well cooked.
Good service, good food, pleasant surroundings nothing
There was no hot water during our stay, which was probably a problem with their boiler as the noise of it kept us awake all night. This was raised with the hotel on checkout and they dealt with it extremely well.
Everyone was friendly and helpful and the room was outstanding. The hotel is worth every penny. The experince was amazing!
Very friendly, helpfull staff.
We had a very pleasant stay and enjoyed all the facilities, bar, restaurant and location.
Cool design, friendly staff, good location - absolutely nothing to complain about.
The breakfast was excellent and the staff in the breakfast efficient . The lighting in the room was poor. This was explained away by staff as a hitch - that the cleaners had switched lights off at the plug points. However the next morning it was again difficult to switch any lights on without crawling around to locate the plugs. Also no extractor fan in the bathroom . The mirror was too misty for shaving and the lighting too poor for my wife to apply make up.
There wasn't a restaurant or bar as indicated on the Internet. There wasn't a 24 hour front desk. We weren't aware of a garden, morning newspaper or a trouser press. Probably wouldn't of booked this hotel if we were aware of the above as we did want a restaurant and bar within the hotel facilities.
My partner and I travelled to Edinburgh for a birthday weekend and lasted all of one night the hotel is poorly run, very unclean and is maintained to a terrible standard, the reception is only manned until 10.30pm so any issues arising through the night cannot be dealt with. We only completed 3 hours of our weekend stay due to the window in our room not being able to shut which exposed us to the Scottish weather, the following morning it developed the owner, Jay, had charged us in full for our stay even though it was due to the poor standards of the hotel we left, that was 6 days ago and still the owner is unavailable, out with family or will be returning my call shortly, do not stay in this hotel!
Staff was friendly The hotel is on the main road and during night there were still trafic and too much of noise. could not sleep at all.
This was perfect after a long day of travel! Also, the staff was awesome and they upgraded us! I would definitely recommend them, especially for backpackers who are looking for something way better than a hostel! It was an older hotel and you could tell. All in all no complaints though!
Very sound set-up with good, friendly and helpful management and staff. Clean and comfortable room, and good, unfussy, breakfast. Gave facilities "fair" only - have I missed something? It was fine for me, but then I only needed the basics. Re breakfast, personally I can do without the radio accompaniment, but if others like it (?), then fair enough: otherwise, leave it for the latecomers only!
The staff were really friendly None of the lights worked in our room and it took a while for anyone to come up and sort them out.
thta is was close to the city centre we got there and we had to ask for them to out a light in the bathroom becase the light was out and we could not see anything and the room was frezzing we had to ask hem to put the heating on but they never did had to use the quilts off the other beds
Staff were very knowledgeable about local attractions and gave great advice And there's a free car park!
Everthing about as expected, at the price we paid. Wouldn't want to be paying any more for this hotel though. Bar not open on Sunday evening. Not critical, but lounge and bar all locked up at 9.00pm. Nothing to sit on in bedroom, so had to have an early night!
Staff were friendly and helpful
Good location with easy access to city centre attractions with local transport adjacent.
The pleasant comfortable feeling of the hotel, and the excellent Scotish breakfast Two stips of wallpaper missing from our bedroom wall
Very nice hotel with regular local bus service to the city & back (10 mins to the very centre). Private hotel parking. Stayed 2 nights with an 11 year old, Ideal place to stay on the outskirts of the city. very friendly & helpfull staff. The restaurant was closed but plenty of places to eat in Edinburgh. Would stay here again if we came back to Edinburgh Breakfast was not the best we've had, but was sufficient.
Big room for 3 Karpit sawnded wooded ground
The whole experience was good, staff were helpful and friendley. It was an ideal location for a visit to Edinburgh
Convenience and service. It was right on the major bus line route that enabled us to go just about everywhere without hassle. A bit of a climb to the top floor rooms.
Location/room/staff/all meals More choice on menu but the meals we had were excellent
Excellent quality breakfast Unfortunately our room was below the breakfast room & so from 7am you could hear people moving around above you
fair price, good breakfast, charming, helpful and friendly staff. Very comfortable.
Excellent breakfasts! Close to bus line facilitating easy travel further into town.
One night stay, staff friendly and helpful on tourism issues. Room pleasant, bed enormous (double executive king) radiator in bathroom on full blast... much too warm ( ground floor bedroom so didnt like to leave sash window open).
Four-poster bed; complimentary sherry.
The common kitchen area: it's inviting and well equiped. The 24 hr staff are very helpful and I liked that music streamed in through the open windows at night. Good place to sit and interact with other guests. The location makes all of Edinburgh very accessable. I had a top tier bunk, so two people slept below me and there wasn't much head space left. Shower and bathroom facilities are small and universally shared. Both of these are fine as long as you expect them coming in.
Clean room, friendly staff, lovely food Tv in room could do with upgrading, also could do with a socket at desk height for kettle/hairdrier
Would recommend this hotel, clean rooms, very central and friendly and efficient staff.
The room and view were superb; all listed facilities were available and there were no hidden charges, eg for Wifi. Lovely breakfast. Great location. I wish breakfast continuted until 10 am.
location; quiet street and nice view over the Queen's Gardens; breakfast room (and bathroom sink) were fairly small; no international news TV channel
The club attmosphere
Very, Very Frendly Staff! Wi-Fi Internet Access was down during our stay. tv and Cable box instructions were very user unfrendly (with many multiple steps) and I own a Technology company!
Loved the old-world charm, 4 poster beds and the period decor. Very attentive staff. Really lovely visit. The surcharge for non-members on the meals
Quiet and very friendly and efficient. Unfortunately no lift. Room a little on the small side.
It was traditional and comfortable hotel near city centre.Hotel staff was really nice and breakfast very good. Cleaning could have been better.
The building is exquisite and tastefully furnished in the georgian style situated close to the city centre. The room was very good, the staff caring and the food excellent.
Close to town. Good breakfast. Very comfortable bed. No hairdrier in the room. Only one working socket. No shower wash.
Staff very helpful I had to complain to the staff about initial room given to me as it was not acceptable shown below, 2nd room allocated clean and tidy facilities good coffee, tea T.V. room quite comfortable breakfast very good. On arrival initial room allocated to me was not acceptable it did not have a shower or a toilet you had to come out of your room to go to the toilet this was not acceptable by me also the room did not have a window - very closed in and there was no wardrobe to hang your clothes in or a mirror to look and tidy yourself up - not impressed at all I do not think this room should be given to anyone and definately not at £60.00 for the night.
The staffs are very friendly and helpful, the room was clean and spacious, breakfast was good. Not in the city centre, but there was bus stop right outside and takes only 10' to get to the centre, so not really that big of a problem
you get house feeling in this hotel as this is more like a house than hotel.
The room was very large with clean, comfortable beds. Great internet as well. The breakfast was good as well. It was a bit far from the town center, but there is a nearby bus stop that makes it easy and quick to get there on bus 22.
Very Shabby, small bathroom, bare wires on the light, would not recommend this hotel.
Friendly and Helpful Staff. Everything was dirty, we had to ask for pillow cases, toilet roll and hairdryer, shower was tiny, bathroom was cheaply made, bathroom door did not shut neither did the 'wardrobe' door.
the central location and the ease of convenience the staff were not too welcoming. the initial smell of cooking odour was over powering
The breakfast was good. The clerk of the b&b was not very friendly. Charge for everything. We booked a double room and later found we just need a single room. So we canceled the double room and rebooked the single room immediately. The hotel charged us all the rooms w/o refund.
The room is big and clean. Breakfast is acceptable. A bit far and some parts are still under renovation.
We booked 2 3 bed rooms, for our family who were visiting from Thailand. The staff couldn't have more helpful, arranging trips and what to see in and around Edinburgh. Rooms clean breakfast perfect overall great value for money. Highly recommend you won't be dissappointed. Thanks to all the staff.
Nice room, comfortable bed, good bathroom facilities. Convenient for transport links. Breakfast fine. True the weather was very cold, but the room could have been a bit warmer. Also, we fancied a whisky nitecap when we came back at about 10/0 o'clock, but our room was in the other part of the hotel with a separate front door and the key supplied did not fit the lock of the main door so we couldn't get to the bar.
good location, lovely breakfast enclosed bathroom / shower not as fresh or clean-smelling as one would expect. Layout resembled 2 adjoining houses, bar & lounge seperate bulding to bedrooms.
Nice place and good to hear local voices running and working in it.
excellent value for money excellent breakfast convenient for railway station
the staff was wonderful, very attentive The rooms on the surface are clean enough, but could use a deeper "spring cleaning" .
Extrenely friendly welcome, very polite and friendly personell Leak from ceiling during very heavy rain, but sorted out satisfactorily very quickly
Friendliness of the staff and cosy atmosphere
staff offered to have breakfast ready early as we had a flight to catch. nothing worth a mention
We had booked this hotel for our friends. They were very satisfied. Friendly manager, good service, good location and they will absolutly recommend the hotel to their friends.
We liked our room, the bed was comfortable and the room temperature was perfect. The service at reception was excellent, with very friendly staff. the location is perfect for a city break in Edinburgh and overall was worth the money. There was a cleaning problem at the hotel which meant unfortunately a terrible stench was very evident outside the gents toilet in the reception area, which you had to pass to get to the ladies. The hotel did apologise. Also, someone else was able to charge drinks at the bar to our room. We were given the bill on departure, but the member of staff on reception was quick to accept that it had not been us and tore up the bill. They had not obtained a signature for the bar bill. We had paid for all our extras - food and drinks - in cash at the time of purchase. Hotels must get signatures for all extras to avoid this sort of problem. Despite the comfort of the bedroom, the room was a little dark.
Location Room sizes very small and not suited for two people
The Hotel room is quite good, and also the location. quite central Staff could be a little bit more professional
The staff was very friendly. The rooms were clean and the location was very good. The showers didn't have doors or curtains so the water always got everywhere
Comfortable and walking distance to attractions. Helpful front desk lady. Clean room. Flatscreen tv and extra speaker in bathroom was a delightful bonus. Shower was difficult to use as there was no shower curtain and water sprayed everywhere in bathroom. Hotel restaurant was poorly staffed at breakfast.
the rooms were elegant, well designed, functional and comfortable. also on the back of the hotel v quiet. the staff were very helpful. I would definitely come back to the Hudson. Pop music in the bar at breakfast time and when I said that I was leaving because of it, nobody offer to turn it down or off. I did not eat breakfast and therefore did not spend 10 pounds in the hotel.
We had a problem and had to leave early. Please be aware that the young lady on reception on Sunday am was excellent.
Fantastic cooked breakfast. Nice decor in room. Great location. Nothing
Good location for central edinburgh, excellent service from friendly staff The bar was full in the early evening due to Christmas parties-some service such as a reserved area could have been made available for hotel residents.
stylish room, friendly staff, convenient location hotel very noisy at night due to nightclub downstairs
very central for city, modern ,,comfortable beds and a mini bar the shower was fantastic
The staff were friendly and welcoming, nothing was too much trouble. My Classic Suite was beautiful - exceptionally comfortable, spacious and clean. The bathroom was especially good with its huge kidney-shaped bathtub! I would highly recommend the Edinburgh Residence and hope to stay there again.
Really friendly welcoming staff. Room was beautiful. Huge bedroom with huge sitting room. Very elegant. White toiletries and big high quality towels. Excellent cooked breakfast brought to the room. It was like staying in a country house. Luxury in the best sense
It felt very private The breakfast was not brilliant and the lift was broken during our stay and unfortunately we were on the top floor
Ideal location for the city and the ambiance of the hotel. Breakfast service was very good sets the day of to a relaxing start 4th stay at the Edinburg Residence and standards are dropping. At checking in handed a key and left to find our own room in the bowels of the hotel then faced with a trek back up to reception then back down to car park to collect luggage then back again, Toilet seat falling off, wall paper loose and loose floor tiles. Not what you expect in a 5 star residence
warm freindly . great service. large rooms . clean .great vaule at price booked at.
out of this world- service, comfort and a real treat
The staff and service were superb. The in-suite facilities were great. The huge spa bath was very welcome after a long day. The view from my top floor room was amazing - and the food was absolutely first class. I would not hesitate to recommend this hotel to others, and I will stay here again without doubt. The hotel is quirky. It was previously time share apartments, and some of the decor in the communal areas is in need of updating.
The suite was a very good size, having breakfast served in the room was an added bonus and the jacuzzi bath an unexpected treat. Recommended.
The staff was extremely accommodating, and the suite was beautiful, the bathroom huge.
Relaxed atmosphere in sumptuous surroundings. Not applicable
The hotel kindly acknowledged our anniversary. All the staff were wonderful.
almost everything the cooked breakfast wasn't hot enough
enjoyed the comfort and eating at the restaurant
From the minute I walked into the hotel I felt very welcomed. The staff were attentive and perfectly freindly and professional. I travel alot internationally and truthfully feel that this was one of the best hotel experiences I've had in my life. Being that I do travel alot, it means the world when you can sleep peacefully in extreme comfort. From arrival to departure the George was a wonderful experience. I highly recommend it and will return there when in Edinburgh. A gentleman named " Willy" was a gem, very helpful. Thank You.
The whole hotel experience at the George Hotel was completely faultless. The staff were incredibly helpful and welcoming. The rooms were spotless, warm and very comfortable. The breakfasts were delicious. The flight was cancelled on our return and had to stay at the George Hotel an extra night, the staff welcomed us back with mulled wine! Excellent stay, thank you.
Brilliant location for all the reasons anyone would visit Edinburgh - sites shops reatauramts
Location. Friendly Staff. The new bar/restaurant area looks good however the only downside is the seating area near the bar soon filled up and even though there were empty tables on the lower floor level there seemed to be a reluctance to give these to guests who just wanted a drink. The reception area is still going through refurbishment which meant long queues soon began to build up when guests began arriving in numbers which was an inconvenience to be honest. No doubt this will be resolved when the work is completed.
location, standard of accommodation bedrooms were very warm even with no heating on. We were unable to open a window due to noise on street. This was a minor complaint.
very enjoyable stay in a superb hotel, excellent meals, very helpful staff, nothing too much trouble to make our stay memorable
I booked a room at The George Hotel as a special birthday treat for my husband. I wanted somewhere right in the city and this was the perfect location, we even managed to find a parking space! The staff were really friendly and helpful. The room was lovely and the bed was possibly the most comfortable I have ever stayed in!
The hotel was in central Edinburgh and close to all the attractions.the room was very spacious Lack of parking as public parking very expensive.
Location, cleanliness and the staff who welcomed at door. They have a great manner and seem genuinely want to please guests. Reception staff need much more warmth, smile more and actually treat people as such. Rooms clean bu quite small for price - felt a little cramped at time.
The location Quality of the room for the price Rudeness and disinterested receptionist on checking out. Gave me another guests bill and accused me of giving wrong name. Loved Edinburgh but won't stay here again
Modern and clean room, good location opposite the station. Check-in was messy as it wasn't on their main system. They made up for this by offering a complimentary breakfast. Expensive Wifi in the room (â£15).
Staff very helpful and friendly, room small but clean Room on the small side, further out of Edinburgh City Centre than we thought when booking, bar in hotel expensive.
Good location: next to Haymarket station and bus (also Airlink) stops around the corner. Good advance purchase rate. Being Club Wing, my single room was tiny and definitely not normal Hilton standard. Rate for using the hotel´s pc with Internet connection was ridiculous: 3 gbp/15 mins (5 gbp/30 mins).
Nice quiet room, helpful staff Dreadful uncomfortable bed. Much too small for 2 people and very highly sprung so the slightest movement disturbed the other person. Breakfast should be included
An excellent location. Room was shabby and smelled of stale cigarette smoke.
The lobby was attractive, the staff was polite and also very helpful; we ate once in the restaurant and our dinner was very good as well as the service. There was a very nice Italian restaurant around the corner. I believe that because this is a Hilton, we didn't expect it to be in a location that is just a little seedy, and a bathtub with mold around the edges. The room's furnishings were like a motel at an airport. The charge for internet usage was the highest of any place we stayed in England or Scotland.
Reception staff were very pleasant and helpful Decor and furnishings were very tired
Good service, quality hotel Condition of the tiles in bathroom very poor (body fats in the grout)
I thought that the staff were excellent. Went out of their way to please. Disappointed with the club wing rooms. Pictures online led me to believe that the rooms were in better condition. Also, the room was much smaller than expected.
Spacious and comfortable Room was very warm. No air conditoning or ability to allow much air in.
It's not the cheapest, but really is about the best. The parking's a bit of a pain but not too bad, especially considering the proximity to the town centre.
Hosts werte very nice. Breakfast was excellent.
attention to detail, breakfast, rooms...everything nothing would reccommend to all!
Excellent breakfast and friendly staff. Parking maybe too far from the hotel
Lovely room and hotel, lots of character, very friendly hosts. They were very helpful and organised free parking for our stay.
The customer service was excellent, the food was great and the rooms were spacious and very comfortable.
Gorgeous hotel, excellent service, excellent breakfasts, made us feel very welcome
The quality and choice of the food - superb Nothing, everything very good
Service fantastic. The best choice, porridge and cooked breakfasts we have ever come across at a b& b. A thoroughly enjoyable experience. We would go back and advise others to do so. We did not have time to experience any other of the classifications. Shower ran hot and cold. Matress not the most comfortable. Base cushions kept slipping off the sofa. First experience of a steel four poster!
A pleasant stay at the hotel. The decoration is very modern and update.The Bathroom in particular has a nice bath
Fantastic service. Warm, friendly staff. Great breakfast. Perfectly located for a tour of Edinburgh. Excellent. Not a thing. Great hotel.
Excellent location, really simple but very modern interior. Breakfast was especially nice as everything was cooked fresh. Non that spring to mind
great location, excellent hotel staff, really big and comfortable room, good breakfast
The building is lovely and very nicely decorated. The room was small but very comfortable with better than average appliances and fantastic water pressure in the shower! Breakfast was good with a large menu. The staff were helpful and friendly. The room was a little too warm, but the radiator could be adjusted so it wasn't a huge problem. The wood flooring, although nice looking, was noisy especially when other guests were moving around very early in the morning.
The staff was very helpful and friendly. The food was very good. The room was attractive and comfortable. No bad points
very friendly owners, excellent menu in the evening for a very good price (well only apple or orange juice as a drink) as well as the scottish breakfast. Location Noisy fitnesscentre in the early hours on friday in the back of room 12
a lovely modern guest house in a great location, our room was spotlessly clean and very warm. The only thing that would improve the stay was that Sunday breakfast could have been a just little bit later say between 9 and 9.30am
Location is very convenient
The hotel is very convienient for all local attractions,it was clean and warm and a very good price, rooms were decorated in a modern style . the doors in hotel are heavy fire doors and if not held until closed they slammed every time someone went through one. Our room was at basement level and had drainage problems in shower and water only drained slowly.
the friendliness and helpfulness of staff and the proximity of hotel to shops and bus stops I felt that the hallways on the way to the rooms were a bit shabby looking
location and staff air conditioning-room was too hot at night.
Hotelroom Temperature in bar very cold, barkeeper not very friendly (I have no time to make tea)
Relaxing time spent with a friend. Enjoyed Indian head massage although would have preferred it without a top on rather than my arms and shoulders being massaged over my clothes! The breakfast on Saturday was cold...the sausages & bacon were undercooked!
The location was perfect, the staff very helpful and the rooms were good size and perfectly clean.... I would definately stay at this hotel again
Site, staff, facilities and room No
Staff were very helpful. Rooms too hot but they did bring a fan on request which helped a little.
comfort and proximity to the highlights of the city Had stayed there on previous occasions
Booked valentine dinner online, yet when we went down for dinner 1 hour before dinner was supposed to be finished we were told that we were not allowed in. The guy in the resturant was very unhelpful talking over everything I said to him.
Hotel and staff were excellent and perfect location, will stay there again.
the hotel staff the breakfast was too basic
Location and car parking. Also very nice en suite bathroom. Rather poky dark basement room with smell of bacon from very early
Good value for money, staff hekpful, excellent location near Waverly and the centre
Staff was friendly Decoration and facilities are very poor, furniture not maintained properly. We had small mirror in the bathroom and no sockets for using hair dryer near to it. If you will decide to stay in this hotel don’t forget to bring toilet rolls with you – we didn’t have them in bathroom room.
Great location,friendly staff.
Situation: convenient walking distance from centre of Edinbugh; spacious, clean, comfortable rooms; most staff friendly and helpful Breakfast mediocre. Minor irritations e.g. only a net curtain on the bathroom so night time visits had to be without light to avoid becoming an extra festival venue for the benefit of the people in the buildings opposite. Our main irritation was that because of overbooking we had to be moved from one room to another after the first night of our three night stay. This news was broken to us in what felt like an off-hand manner with barely an apology for this move. Secondly, having to queue for breakfast on two out of three mornings, in one case for over twenty minutes was less than ideal.
This is a beautiful hotel - my room was particularly pleasing with a good view of the surrounding area. It is centrally located - just 7 minutes from Princess Street.
The room was large and beautiful. The staff were very friendly and helpful and the breakfast was first class. No
It is close to city Our room was in the cellar. There is no maybe on the Q would you recommend this hotel?