Loews Boston Hotel is centrally located in the heart of Boston's Back Bay neighborhood and housed in the historic former Boston Police Headquarters built in the 1920s. The hotel offers 225 rooms and suites and is only steps away from Boston's most prominent businesses, dining, and cultural destinations. Loews Boston Hotel is 15 minutes from Boston's Logan Airport and two blocks away from the Back Bay Amtrak Acela station.
The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.
The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.
The staff was extremely attentive and eager to help.
The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful.
We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.
I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient
There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.
Everything was walking distance from the hotel. Staff was really friendly.
good hotel, good location, great!
Very comfortable bed and perfectly situated
Unrequested early morning wake up call on check out date
The room was a good size and the facilities very good with very good service to support
Excellent and enjoyable stay at the hotel. The hotel staff were very professional and helpful. The facilities were ideal. Cuffs bar is great fun. Good location not noisy, shops and sights not far to walk.
the entire experience was fantastic. The Concierge, Heather, was outstanding.
Loved the bathroom. the toiletries (Aveda is great!), the warm towel racks, and the robes. The bed was very comfy and the room was nice and quiet.
Our room was TINY! Not much larger than our king size bed. That was disappointing. I also wish there was a coffee maker in the room.
location and public rooms were good
no coffee or tea available in the room
The hotel was in a great location, with a fantastic bar/restaurant and the bed was incredible!
Very nice overall. The staff was extremely polite and helpful, without being overbearing. Nice breakfast and at a great price.
Queen size bed.